Casa Josefa Hotel

Hotels
8.8 (69 reviews)
14 Canton Tzanjuyu, Santiago Atitlán, Sololá , Santiago Atitlán , gt

Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Family rooms
Sauna
Non-smoking throughout
Grocery deliveries
Shared kitchen
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Beautiful gardens
Friendly staff
Cons:
No parking available
No fan or air conditioning in room

Categories

Cleanliness
8.69
The room was extremely clean and comfortable.
Service
9.16
Service was friendly and helpful throughout the stay.
Location
8.7
Great location, very close to the lake and restaurants.
Room Quality
8.65
Rooms were comfortable and well-equipped.
Amenities
8.68
Amenities included a usable kitchen and potable water.
Value for Money
8.64
A good deal considering the location and facilities.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
9.16
Overall very good experience, would come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Welcome to Casa Josefa Hotel in Santiago Atitlán!

Luxurious Rooms: Each room is equipped with a kitchen and a private bathroom, providing you with the comfort and convenience you deserve during your stay.

Relaxation and Recreation: Enjoy our swimming pool and sauna, perfect for unwinding after a day of exploring the beautiful surroundings of Santiago Atitlán.

Convenient Location: Situated just 40 km from Panajachel, Casa Josefa Hotel offers easy access to nearby attractions while providing a peaceful retreat away from the hustle and bustle.

Book your stay at Casa Josefa Hotel now and experience a blend of comfort, relaxation, and convenience during your visit to Santiago Atitlán!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for GTQ 50 per person per night when using an existing bed.
    People no matter the age stay for GTQ 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 69 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
R
Remi couple jp
10
2026-02-11 via Nuitee
Y
Yumiko couple gt
10
Pros:

花に囲まれた庭やテラスでくつろぐ時間がよかったです。部屋も清熱でスタッフも物静かで親切でした。

Cons:

ベッドが少し狭かったです。

2026-02-08 via Nuitee
G
GOMEZ RAMIREZ family_with_children gt
10
2025-09-11 via Nuitee
C
Claire couple gb
8
Pros:

The hotel is beautiful, very green and well kept. Close to boats and lots of restaurants.

Cons:

Although the location is very easy to get to from boats it's near a busy street so is quite noisy

2025-08-17 via Nuitee
E
ewa extended_group ca
8
Overall very good experience. I would come back there for sure.
Pros:

Great location, In the center of everything and very close to the lake. Beautiful garden, flowers, pool. Very nice , friendly stuff. Highly recommended.

Cons:

They have no parking there. We came by car and we had to park somewhere else and pay for it, but hotel stuff helped us with it, so overall it was not that bad. just a little inconvenience.

2025-08-14 via Nuitee
D
Daniel couple us
10
True 10/10 stay and a hidden gem on Lake Atitlan, absolutely gorgeous.
Pros:

Honestly cannot give this property a better review. I had a truly lovely experience at Casa Josefa. Veronica greeted us upon entry and was incredibly kind and helpful, and she continued to check on us throughout our stay.

The property is located very close to the main lancha dock at Santiago, meaning it’s just a short walk away from exploring the rest of the lake. While Santiago might not be the most tourist-centric town on the lake, the sites were lovely.

Casa Josefa was truly gorgeous. The plants and the energy at the facility were immaculate. The pool looked lovely and though we didn’t get the chance to swim, it would have been a nice refreshing touch to a day of exploring. Most of all, the room was extremely clean and comfortable. There was a lovely hot shower and plenty of amenities including a hotel refrigerator and microwave to use as well as a fresh filtered water jug. I was fully pleased with my stay and loved the service we received throughout.

Cons:

Nothing. It was fantastic.

2025-08-13 via Nuitee
extended_group gt
10
2025-08-11 via Nuitee
E
Elvira couple gt
9
Cómodo, lindo jardín y servicio amable
Pros:

Todo me pareció muy bien! servicio muy amable la atención, el hotel es muy céntrico, el jardin es muy bonito, las habitaciones tambien y cómodas y tienen lo necesario para estar cómodo.

Cons:

Lo único que no me gusto es que no me cayó agua caliente y salí muy temprano, es para tomarlo en cuenta.

2025-08-01 via Nuitee
E
Ewan young couple gb
8
An almost perfect paradise
Pros:

Beautiful gardens, friendly staff, a usable kitchen, stunning views of the volcano and the pool was a nice bonus. Great location just 5 mins walk from the docks & 5 mins walk to the main market.

Cons:

There was no fan or air conditioning in the room so it felt warm and stuffy at times. Our particular room was also located next to the entrance where it was quite noisy throughout the night.

2025-07-20 via Nuitee
C
Crystal solo traveller ca
9
Very nice, convenient location. It is a good deal.
Pros:

Muy bonita! Beautiful gardens, it was clean and the bed was comfortable. They also had potable water for free. The shower was great and the location is close to the dock.

Cons:

My room faced the road so was loud because the windows are thin, but that was minor.

2025-07-15 via Nuitee
M
Mo young couple nz
9
Amazing oasis in a noisy town
Pros:

Beautiful place. Amazing garden and swimming pool. Lovely staff. Everything great.

Cons:

With the place being so awesome I wished there was a spa pool.

My friend and I ended up escaping Santiago though, because the traffic noise was insane - not at the hotel, but anywhere you went for dinner etc, ceaseless motorbikes and trucks made it impossible to even have conversation

2025-05-15 via Nuitee
L
Lauren young couple gt
10
We’re so happy we stayed here! Santiago was a highlight of our trip
Pros:

This is a beautiful hidden gem within Santiago. The property and garden are gorgeous, with comfortable clean rooms and great windows for airflow.

Cons:

Nothing

2025-05-09 via Nuitee
C
Cristina young couple it
9
Superb
Pros:

Basic room,nice hotel with the pool. The position is fine between the harbour and the main plaza.Helpful staff.

2025-05-05 via Nuitee
R
Richard young couple us
9
Superb
2025-04-27 via Nuitee
B
Bartłomiej young couple pl
9
Superb
Pros:

Very clean, great personal easy check in and out, perfect location

2025-03-23 via Nuitee
S
Sarah group us
10
Beautiful, simple, clean property.
Pros:

The location was very central. The hotel was beautiful with a central garden.

Cons:

nothing

2025-03-15 via Nuitee
S
Susan young couple gb
10
Exceptional
Pros:

Lovely hotel in gritty, fascinating Santiago which we loved. Small kitchen that you can cook in. Clean pool and nice garden with several spots to chill out and a view from the roof. The hotel looks like it's been extended over the years and I think the new rooms are probably brighter than those on the ground floor. Our room was definitely a little dark, but it was clean and comfortable. Josefa and the women working in the hotel were all lovely.

There was lots to see and do in Santiago. Great birding and we saw a quetzal

Cons:

Room was a bit dark

2025-03-13 via Nuitee
M
Mary solo traveller us
7
Good
2025-03-09 via Nuitee
D
Daniela young couple mx
9
Superb
2025-02-25 via Nuitee
T
Thomas young couple ca
9
Superb
Pros:

The rooms were nice and the staff were friendly. Close to the ferry dock.

Cons:

You do get a lot of street noise in the rooms.

2025-02-24 via Nuitee