New Orleans Hotel Eureka Springs

Hotels
8.9 (521 reviews)
63 Spring Street , Eureka Springs , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Bar
Billiards
Valet parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique atmosphere
Cons:
Uncomfortable beds
No elevators
Noise from bar

Categories

Cleanliness
8.6
Most reviews indicate the hotel is clean, but one mentioned a stain on the comforter.
Service
9.3
Staff is frequently praised for their friendliness and helpfulness across multiple reviews.
Location
9.1
Location is mentioned positively; near shops and restaurants.
Room Quality
8.7
Some guests found the beds uncomfortable and noted issues with room amenities.
Amenities
8.5
Amenities like a pool table and cocktails are appreciated, but the absence of elevators was a drawback.
Value for Money
8.9
The overall experience seems to be worth the price considering the charm and location.
Food and Beverage
8.8
The bar is recommended, with high praise for the cocktails offered.
Overall Experience
9.3
Overall, guests had a very positive experience, enjoying the charm and uniqueness of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:01

Property Description

Charming Historic Hotel in Eureka Springs

Convenient Location: Situated just 90 meters from Eureka Springs Historic District, New Orleans Hotel Eureka Springs offers easy access to nearby attractions like The Great Passion Play and Onyx Cave Park.

Cozy Amenities: Enjoy a comfortable stay in rooms equipped with flat-screen TVs, private bathrooms, and coffee machines. Benefit from conveniences such as free WiFi and a concierge service during your visit.

Unique Setting: With free private parking, a bar, and a terrace, this historic hotel provides a quaint and relaxing atmosphere for guests to unwind after exploring the picturesque surroundings.

Book your stay at New Orleans Hotel Eureka Springs for a delightful and memorable experience.

Important information:

Please note the property has no elevator and the access is via stairs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 521 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9.1
Room Quality: 8.7
Amenities: 8.5
Value for Money: 8.9
Food and Beverage: 8.8
Overall Experience: 9.3
R
Ronald family_with_children us
8
2026-06-28 via Nuitee
W
Ware couple us
8
Pros:

Atmosphere

Cons:

Mo elevator

2026-06-28 via Nuitee
C
Carla couple us
9
2026-06-22 via Nuitee
J
Jeanette family_with_children us
10
2026-06-15 via Nuitee
V
Virginia couple us
8
Would definitely stay here again. It’s a unique, beautiful hotel with a very unique feel.
Pros:

Great location in heart of shopping. Stores and restaurants walkable. The front of the hotel nicely kept with ferns hanged along the awning.
The lobby is amazing with great speakeasy feel and music. The antique furnishings are beautiful. Beautiful furniture extends to the rooms.
The safe were great. Very nice, hospitable, engaging, always asking how your day is going/went. Very informative about restaurants and activities in the area.
Gayle was amazing. She was our primary contact at the hotel. The others were great.

Cons:

While the rooms were nice, more beautiful antique furniture, the carpeting was old and worn down. The tile in the bathroom is 12x12 plain gray. Needs a little touch of elegance to be in line with common areas of hotel. The common areas on floors above the lobby are not air conditioned or were at least not being air conditioned during our stay the 2nd week of June. Really stuffy.

2026-06-12 via Nuitee
J
Joshua couple us
10
moody, fecund, groovy
Pros:

Cannot beat the vibe- spot on

Cons:

steamy week, vampires endemic

2026-06-11 via Nuitee
H
Hensley couple us
10
Pros:

Very elegant

Cons:

We loved.

2026-06-09 via Nuitee
L
Lillian couple us
5
Terrible climb to room, beautiful and perfect room, annoying parking situation.
Pros:

There was no breakfast that we knew of.

Cons:

An elevator!!!!!!!!!!

2026-06-08 via Nuitee
C
Copeland couple us
5
Rooms needs help.
Pros:

Coffee in the lobby was good. Staff was nice.

Cons:

Our room was dirty. The bed sheets were clean but the floor was not swept and there were dead bugs in the bathroom floor. The toilet had not been scrubbed in weeks. It needed elbow grease or bleach. The couch was dirty and smelly. When you sat down on it you almost hit the floor. The bed was not comfortable.

2026-06-02 via Nuitee
J
Jeremy couple us
8
2026-06-01 via Nuitee
T
Tresa couple us
7
2026-05-30 via Nuitee
L
Laura couple us
8
Good
Pros:

Great location and quaint - liked the pool table upstairs.

Cons:

Had to leave early due to a leak from the ceiling in the bathroom

2026-05-28 via Nuitee
M
Michel couple us
9
We enjoyed our stay!
Pros:

Beautiful hotel in an excellent location. Sue at the front desk was welcoming and helpful in every way.
We took her advice and attended The Quarter bar downstairs. She said the band playing were excellent
and she wasn't wrong. We enjoyed ourselves very much.

Cons:

Bathroom didn't have any counter space and was small but we managed, and frankly what we expected for an old vintage hotel. We still enjoyed the room and the view. This is just commentary because we weren't disappointed.

2026-05-27 via Nuitee
R
Raydeen couple us
8
Relaxing
Pros:

Everything walkable

2026-05-26 via Nuitee
B
Briana couple us
10
2026-05-26 via Nuitee
T
Tom couple us
4
A rip off.
Pros:

The staff were courteous and helpful. The location was convenient for what we were interested in.. The overall ambience was good.

Cons:

There was not any breakfast available to buy or free. There was no daily housekeeping. Parking was a hassle. The stairs were a killer - elevator is needed at least for luggage. Insect infestation was not appealing. Very poor value meaning price for what you get. The idea of having to pay upfront without being able to cancel within 24 hours is awful. Will never use the booking service again - my fault second time I got ripped off by them.

2026-05-23 via Nuitee
J
Jason couple us
7
Pros:

Good location

Cons:

Good location and very good hosts

2026-05-21 via Nuitee
D
Doug couple us
9
2026-05-18 via Nuitee
J
Jolene couple us
9
We always know what to expect and it is within walking distance of everything.
Pros:

The staff is always friendly and accommodating.

Cons:

59 stairs up and 59 stairs down.

2026-05-08 via Nuitee
A
Alice solo_traveller us
3
Pros:

Loved the atmosphere when we walked through the door. Deco. was nice. Stairs were not bad at all.

Cons:

When I opened the door and seen the dirty stained carpet and noticed the bed frame that was appoilster on the bed was stained in several places. The sheet would not stay on the bed. I noticed that whomever made it didn't get them fitted correctly. Bathroom- mirror was hug to the moon and all I seen was the top of my hair. I could use a full length one. Bathroom looked like it needed cleaned and repainted. Yes the place was old but paint, cleaned along with the grout should have been done. I have never been in a room so disappointed. To

2026-04-26 via Nuitee