New Orleans Hotel Eureka Springs

Hotels
8.9 (491 reviews)
63 Spring Street , Eureka Springs , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique atmosphere
Cons:
Uncomfortable beds
No elevators
Noise from bar

Categories

Cleanliness
8.6
Most reviews indicate the hotel is clean, but one mentioned a stain on the comforter.
Service
9.3
Staff is frequently praised for their friendliness and helpfulness across multiple reviews.
Location
9.1
Location is mentioned positively; near shops and restaurants.
Room Quality
8.7
Some guests found the beds uncomfortable and noted issues with room amenities.
Amenities
8.5
Amenities like a pool table and cocktails are appreciated, but the absence of elevators was a drawback.
Value for Money
8.9
The overall experience seems to be worth the price considering the charm and location.
Food and Beverage
8.8
The bar is recommended, with high praise for the cocktails offered.
Overall Experience
9.3
Overall, guests had a very positive experience, enjoying the charm and uniqueness of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:01

Property Description

Charming Historic Hotel in Eureka Springs

Convenient Location: Situated just 90 meters from Eureka Springs Historic District, New Orleans Hotel Eureka Springs offers easy access to nearby attractions like The Great Passion Play and Onyx Cave Park.

Cozy Amenities: Enjoy a comfortable stay in rooms equipped with flat-screen TVs, private bathrooms, and coffee machines. Benefit from conveniences such as free WiFi and a concierge service during your visit.

Unique Setting: With free private parking, a bar, and a terrace, this historic hotel provides a quaint and relaxing atmosphere for guests to unwind after exploring the picturesque surroundings.

Book your stay at New Orleans Hotel Eureka Springs for a delightful and memorable experience.

Important information:

Please note the property has no elevator and the access is via stairs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 491 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9.1
Room Quality: 8.7
Amenities: 8.5
Value for Money: 8.9
Food and Beverage: 8.8
Overall Experience: 9.3
H
Hubert • couple • us
1
Driving by the Basin Hotel it seemed nice.
Pros:

The lamp next to the bed was good.

Cons:

I booked the 100 Grand Suite at $250 a day in the off season. When I arrived the clerk told me to park around back and leave the keys to my car with him for the duration of the stay so they could move it when they needed. seemed odd. He then shows me my room which was under the hotel next to the laundry and employee smoking lounge. So to my surprise my room did not connect to the hotel, the access to my room was in the alley behind the hotel. To access the hotel I had to go down the alley and up a set of stairs I would suspect were built around the year 1899. The room being in the alley was interesting. with the room being butting up to the alley It was kind of loud with cars and people around 6am the delivery shows up to deliver to a business in the alley for about and hour and then the trash truck showed at around 7am. So I decided to get up and take a shower to start the day since I was already up because of all of the interuptions and the fact the bed was hard as a rock and the pillows flat as my grandmas pancakes. So to my discovery The Jacuzzi tub is the shower so I had climb over the wall to get in the tub. Mind You I am not a short man I am 6 feet tall. I get in the show I notice the drain is clogged and the tub is filling with water, so once the water got to my calves I ended my shower. So I make decision to end the stay after one night. No harm no foul. I make my way down the alley and up the stairs and around the block to the hotel entrance. The morning clerk is the highlight of the stay. Very professional and nice. I was told that yes I could get a refund for the next night it would not be a problem and the afternoon clerk would put the refund into the computer. I leave and begin the day anew headed for Springdale AR to restart the trip over. Then a few days passed I didn't see a refund on my card I called and a woman answered and told me that I was not getting a refund and they don't do refunds which leads us to this review page.

2026-03-22 • via Nuitee
T
TERRY • couple • us
7
2026-03-21 • via Nuitee
V
Valerie • solo_traveller • us
10
Pros:

The rooms are quirky, unique. The building is historic and located right in the heart of things. Their voodoo lounge serves amazing drinks in a gorgeous New Orleans room bleeding purple and Mardi Gras vibes

2026-03-21 • via Nuitee
S
Sizemore • couple • us
6
2026-03-09 • via Nuitee
L
Lee • solo_traveller • us
10
2026-03-09 • via Nuitee
T
Tyler • couple • us
10
Perfect fun getaway trip. The presidential suite far exceeded the expectations.
Pros:

The decor and art were very beautiful! The aesthetic look of the hotel was amazing. Rooms are extremely clean. The staff is very friendly and nice. The location is perfect for walking and exploring the sites. Will definitely be staying again!!!

Cons:

I liked pretty much everything about the property.

2026-02-13 • via Nuitee
W
Wyatt • couple • us
10
2026-02-12 • via Nuitee
J
Johnna • couple • us
9
The stay was peaceful during a wild time of year and all staff were friendly.
Pros:

We stayed New Years Eve and the hotel was totally booked. It was VERY quiet, even with the downstairs bar and a band in the lower level.
The staff were super great!

Cons:

Was expensive, but all were during this time. No breakfast.

2026-01-09 • via Nuitee
B
Bethany • couple • us
10
2026-01-04 • via Nuitee
P
Pamela • couple • us
5
Wouldn’t stay again
Pros:

Staff was helpful

Cons:

Bed and pillows were very uncomfortable

2026-01-02 • via Nuitee
K
Kathleen • extended_group • us
9
2025-12-29 • via Nuitee
B
BenMar • couple • us
6
Don't stay on Monday
Pros:

Location

Cons:

Room was hot, too hard to access our vehicle, All facilities closed on Mondays

2025-12-17 • via Nuitee
C
carole • family_with_children • us
10
2025-12-08 • via Nuitee
• couple • us
8
2025-11-29 • via Nuitee
K
KONOP • couple • us
10
Would definitely recommend it for your visit!
Pros:

Very charming hotel! Has a pool table and chess on the 2nd floor. Very accommodating staff! Located in the heart of the downtown area near all the shops and restaurants.

2025-11-29 • via Nuitee
C
Cody • couple • us
10
2025-11-24 • via Nuitee
D
Dennis • couple • us
9
2025-11-19 • via Nuitee
L
larry • couple • us
8
2025-11-12 • via Nuitee
M
Margaret • extended_group • us
10
The nicest people ever! Very accommodating!
Pros:

Very unique. I loved all the wood and amazing furniture pieces! Large room with comfortable king bed!

Cons:

All good

2025-11-12 • via Nuitee
• couple • us
10
2025-11-07 • via Nuitee