Hotel Kreuz

Hotels
5.3 (43 reviews)
Hauptstraße 75 , Schwäbisch Gmünd , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Cons:
Dirty linens and communal areas
Poor service and intoxicated reception
No breakfast options
Missing amenities in rooms

Categories

Cleanliness
3.94
Reviews highlight issues such as dirty linens, a filthy communal bathroom, and dead flies present.
Service
7.41
Staff was present only for check-in, and there were reports of intoxicated reception.
Location
6.95
No specific positive comments on location, however, standard quality for this hotel tier.
Room Quality
4.9
Reviews indicated poor room quality with issues such as noise and lack of basic amenities.
Amenities
3.93
Complaints about missing essential items such as shampoo and proper bedding.
Value for Money
7.39
Guests feel they did not get their money's worth considering poor services and maintenance.
Food and Beverage
2.94
Negative feedback regarding no breakfast available and lack of food options.
Overall Experience
4.91
Overall negative experiences shared, leading to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:09

Property Description

Modern Amenities
Hotel Kreuz offers free WiFi, private parking, and flat-screen TVs in every room, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can enjoy the convenience of shared kitchen spaces, a fitness centre, and a hair salon on the property. Additionally, a grill and terrace provide perfect spots for relaxation.

Exciting Activities
With bike hire available, guests can explore the picturesque surroundings through cycling. For those looking to venture further, the hotel can arrange an airport shuttle service upon request.

Book your stay at Hotel Kreuz in Schwäbisch Gmünd now and experience a blend of comfort, convenience, and adventure!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.3
Based on 43 reviews
Cleanliness: 3.94
Service: 7.41
Location: 6.95
Room Quality: 4.9
Amenities: 3.93
Value for Money: 7.39
Food and Beverage: 2.94
Overall Experience: 4.91
I
Iulian • solo_traveller • fr
1
Pros:

Cu parere de rău, am avut parte de un eșec deosebit...
Am făcut rezervare pentru o noapte la acest hotel, după care am primit codul de confirmare a rezervării, precum și codul de intrare prin e-mail, fără a fi informat ca in cazul ca ajung dupa 21h00 este nevoie sa fac check-in pentru a avea acces la camera de hotel rezervată
Ajungând acolo după 22h00 am descoperit cu stupoare căci hotelul nu dispune de vre-o ușa de intrare cu cod, și ușa ce duce spre ghișeul de intrare a fost închisă (deci fiind probabil inafara orelor de seviciu).
Văzând astea le-am trimis e-mail , i-am apelat, însă toate astea fara succès, deci a fost doar o pierdere de timp și bani...

2026-10-25 • via Nuitee
B
Burlacu Quality Repair • solo_traveller • fr
5
2026-10-07 • via Nuitee
P
Petra • solo_traveller • de
4
Cons:

Dass wir ein Zimmer direkt an der Terrasse hatten, die leider bis zum nächsten Morgen besetzt war, sodass an Schlaf leider nicht zu denken war.

2026-08-29 • via Nuitee
A
Abdi Geedi • couple • so
10
2026-08-17 • via Nuitee
B
Burza • couple • fr
10
2026-08-13 • via Nuitee
A
Alexandre • family_with_children • fr
5
May stay there again if no other option.
Pros:

The location is good. The price is good. The room was ok.

Cons:

There was nobody on site when we arrived, or when we left. I was able to talk with the receptionist laster on and order berakfast. But the windows of the breakfast room were all closed up, while they could have been opened early morning to cool off the breakfast room and there was nobody at breakfast time to talk to.

2026-08-11 • via Nuitee
H
Hasan • solo_traveller • se
1
Pros:

Inget

Cons:

Allt

2026-08-03 • via Nuitee
S
Salman • solo_traveller • de
2
Cons:

Никаких удобств

2026-07-21 • via Nuitee
A
AnmiTrans, s.r.o. • solo_traveller • sk
10
2026-07-14 • via Nuitee
Z
Ziegler • solo_traveller • de
8
2026-07-10 • via Nuitee
E
Elvira • solo_traveller • ua
10
2026-07-02 • via Nuitee
L
Lili • couple • de
3
2026-06-27 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-06-07 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-06-07 • via Nuitee
F
Franz Xaver • extended_group • de
6
Passt schon
2026-06-04 • via Nuitee
V
Viktor • solo_traveller • de
3
2026-05-20 • via Nuitee
G
Gerardo • extended_group • ch
10
Pros:

unkompliziert, gutes Preis- Leistungsverhältnis

2026-05-18 • via Nuitee
V
Valdas Ir Audra • solo_traveller • lt
9
2026-05-17 • via Nuitee
J
Janet • solo_traveller • de
10
2026-04-20 • via Nuitee
J
Jonatan • solo_traveller • es
1
No recomendable
Pros:

Cerca de Stuttgart

Cons:

Este hotel es una estafa. El precio no corresponde con el lugar, precio elevado para lo pésimo que es. Habitación llena de humedades, cama incómoda, sin persianas. Solo 1 enchufe funciona.

El baño separado, no hay jabón y la ducha está sucia. La luz parpadea, ni ducharse...

Desayuno muy flojo, pan, iogurt, manzanas y poco más.

Recepcionista antipática pide cigarrillos y ni siquiera me puede mostrar dónde está el gimnasio que aparece en las fotos porque no le di el cigarrillo...

Definitivamente el peor hotel en el que he estado, ni siquiera en país subdesarrollados encuentras este tipo de hotel... además de gente desaliñada y con pintas un tanto extrañas.

2026-03-29 • via Nuitee