Rainbow Motel

Hotels
5.5 (43 reviews)
924 Greenville Highway , Hendersonville , us

Free
Children allowed

Facilities

Parking
Free Parking
24-hour front desk
Private parking

Review Highlights

Cons:
Poor cleanliness due to roaches
Rude service during check-in
Room left without staying due to poor quality
Negative value for money experience

Categories

Cleanliness
2.71
Negative sentiment due to presence of roaches reported.
Service
3.68
Negative sentiment due to rude response during check-in.
Location
7.72
Standard quality for this hotel tier.
Room Quality
2.67
Negative sentiment as the room was left due to poor conditions.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
2.66
Negative sentiment as no refund was offered despite poor experience.
Food and Beverage
9.21
Standard quality for this hotel tier.
Overall Experience
6.18
Mixed experience with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:17

Property Description

Welcome to Rainbow Motel in Hendersonville.

Modern Amenities: Each room features a flat-screen TV for your entertainment needs.

Helpful Reception: Our friendly staff at Rainbow Motel's reception is ready to assist you with information to explore the area easily.

Convenient Location: Situated just 41 km from Asheville and 35 km from Lake Lure, with Asheville Regional Airport a short 21 km away.

Book your stay at Rainbow Motel now for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.5
Based on 43 reviews
Cleanliness: 2.71
Service: 3.68
Location: 7.72
Room Quality: 2.67
Amenities: 9.2
Value for Money: 2.66
Food and Beverage: 9.21
Overall Experience: 6.18
S
Scott solo_traveller us
6
It was pretty good
Pros:

N/A

Cons:

The office person "lectured" on the rules too much.

2025-12-19 via Nuitee
K
Kevin couple us
7
2025-09-28 via Nuitee
D
Deamion
2
Pros:

Couldn’t even stay for 10 minutes bec of how bad it was

2025-08-16 via Nuitee
V
Verified traveler
2
Pros:

Couldn’t even stay for 10 minutes bec of how bad it was

2025-08-16 via Nuitee
D
David
2
Pros:

We actually didn’t even stay. We had to leave the room. There was roaches everywhere.

2025-08-04 via Nuitee
A
Amanda partner
2
Pros:

I did not make it past the check-in process. Waited at the door with no response, went back to my car to call and let the staff know i was at the property and trying to check in. A man answered the phone very rudely then hung up on me. They should not be able to treat people this way but, i guess it will continue to happen because i am not getting a refund. So as long as they get paid for treating people like this it will continue to happen. I got a room up the road. This is just not okay. Hope it gets resolved because its not fun to pay for a room thats not being utilized

2025-07-27 via Nuitee
I
Ibinabo
4
Pros:

Poor facility and bad reception

2025-07-19 via Nuitee
S
sai siva satya krishna
6
Pros:

Should be improved

2025-07-10 via Nuitee
A
Alethea
10
Pros:

Very clean and well maintained property. Very comfortable beds.

2025-07-08 via Nuitee
R
Robert
2
Employee
Pros:

I was checking in the staff member is lecturing me just like I was a prisoner going into prison: No visitors without registering them, alcohol on premises, driver's license needs to stay on the counter until I am finished lecturing about the regulations, on and on!

2025-07-06 via Nuitee
C
Chelsie partner
10
Pros:

Clean nice

2025-07-03 via Nuitee
A
Amanda
2
Horrible place to stay!
Pros:

Was absolutely horrible when I checked in guy at the desk kept saying I couldn’t have anyone else in my room couldn’t have no one come hang out with me in my room and that if I wanted to spend time with anyone I had to do it away from the hotel made it seem like I was their for prostitution and etc when I was only there to stay for a night before finishing my trip. Completely unprofessional treatment.

2025-06-15 via Nuitee
A
Aleck
10
Pros:

Great bar tender and chef. Views are spectacular.

2025-04-27 via Nuitee
V
Verified traveler
2
Pros:

The doors to the room did not seal correctly and had cracks around the edge you could see through. Hot water lasted less than 2 minutes so unless you like cold showers also no good. Hou couldn't use the microwave and the a/c at the same time or it would surge and knock out power to you room. Office attendant refused to answer direct questions and kept repeating the same few sentences over and over for about 15 minutes before he would give me the key. Drug deals going on on property at all times of the day and night. Over all terrible stay.

2025-03-31 via Nuitee
S
Stanley solo traveller us
5
It was just ok for the price
2025-03-03 via Nuitee
M
Melanie
2
Pros:

This place is terrible management is nasty rude I opted to lose my non refundable room for 3 days and stay elsewhere

2025-02-17 via Nuitee
T
Travis
4
Pros:

Very out of date and just didn’t feel safe there

2025-02-13 via Nuitee
C
Cory
2
Pros:

It’s a cute tiny property and the rooms are clean and comfortable. The problem is that when i arrived, it took forever to get the key and then i tried to call and go back to the office for the WiFi password and never got anyone to answer. The room also had a small space heater and the low temperature got down to almost single digits. I’m sure by morning the room was around 55 degrees. That being said, it made for some great very hot showers!!

2025-01-23 via Nuitee
R
Robyn
2
Pros:

Got there at 3:45. Had to ring a doorbell several times as the office is not open. Told the man I had a reservation through Expedia. He asked for confirmation number. I said I don't have one just an itinerary number. He asked for my id. I gave it to him. Then he said check out isn't until 4pm and I had to come back in 15 minutes. It's a dinky little rundown motel and there were no other cars in the parking lot. I ran some errands and came back at 5. Again, ring the doorbell several times. You can't actually go in the office. You stand outside and he talks to you through a hole in a plastic over the window. Check in took about 15 minutes where he went over the rules. No smoking. He said that one about 5 times. I don't smoke so not a problem. No guests. If I order anything like pizza or door dash I have to meet them at the edge of the property as they're not allowed in the parking lot. I felt like I was checking in to prison. Finally got the good old fashioned key. The door was a doorknob like you'd find on a bathroom door. The heater was a fireplace looking thing and the cord was so hot I was scared it would catch fire. I had the TV up as loud as it would go and I still couldn't hear it. Bed had a big dip in the middle and was very uncomfortable. Shower had mold all over the caulking and the shower curtain was moldy. I guess you truly get what you pay for.

2025-01-14 via Nuitee
W
Webb review category business travellers us
3
Prostitute and a busted fridge
Pros:

Nope

Cons:

The guy at the front desk was rude.
Pimp and his prostitute in the parking lot. They left when they seen me get out of the car in uniform. No Internet, refrigerator door wouldn't close had to block it shut with my gear bag.

2024-11-18 via Nuitee