Harmoni One Convention Hotel and Service Apartments

Hotels
8 (746 reviews)
Jl. Jendral Sudirman No. 1 , Batam Center , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Room cleanliness issues
Poor room conditions
Noise from renovations

Categories

Cleanliness
6.46
Several mentions of poor cleanliness and foul odors in rooms.
Service
9.43
Staff were noted as friendly and attentive, with quality service.
Location
8.47
Location is convenient, though not ideal for carrying luggage.
Room Quality
6.42
Multiple complaints about room conditions and maintenance.
Amenities
8.45
Amenities were satisfactory, including a 24/7 room service.
Value for Money
7.41
Value perceived as decent but influenced by older room conditions.
Food and Beverage
8.96
Breakfast buffet received positive feedback for variety and quality.
Overall Experience
8.43
Overall impression was decent despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:52

Property Description

Luxurious Stay in Batam

Outdoor Pool and Modern Fitness Centre
Enjoy a refreshing swim in the large outdoor pool or work out in the modern fitness centre at Harmoni One. Stay active and rejuvenated during your stay.

Convenient Amenities and Services
From free WiFi to en suite bathroom facilities, the rooms at Harmoni One are equipped with everything you need for a comfortable stay. Enjoy the convenience of a minibar, tea/coffee making facilities, and free bottled water.

Dining Options and Business Facilities
Indulge in international cuisine at Bamboe Cafe & Restaurant or savor delicious Chinese dishes at Lim Garden. With a round-the-clock business centre, 24 meeting rooms, and a shuttle service to major shopping malls, Harmoni One caters to both leisure and business travelers.

Book your luxurious stay at Harmoni One Convention Hotel and Service Apartments now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 746 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.47
Room Quality: 6.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.96
Overall Experience: 8.43
P
Peng Lim • solo_traveller • my
8
2026-09-17 • via Nuitee
S
Sheikh • solo_traveller • sg
5
Pros:

nil

Cons:

toilet not conducive

2026-09-17 • via Nuitee
M
Mohammad • couple • my
7
2026-09-14 • via Nuitee
S
Shera • couple • my
9
2026-09-12 • via Nuitee
D
dadi • family_with_children • id
8
2026-09-12 • via Nuitee
N
NORASNIWATI • family_with_children • my
6
Overall, the stay was okay, but there is room for improvement in room space, breakfast variety, hous
Pros:

the stay was acceptable, but there are several areas that could be improved, especially room space, breakfast variety, staff hospitality, and housekeeping cleanliness.

Cons:

The room was quite small, but it was manageable for two people. However, the space was a bit too limited for praying comfortably, as well as for placing our luggage and belongings. The overall condition and design of the hotel also felt somewhat like an older building.

Transportation was another downside, as the hotel does not provide a shuttle bus or van, so we had to rely on Grab to get around.

The breakfast buffet was pretty decent overall, but there is definitely room for improvement. For three consecutive days, the breakfast selection was almost the same every morning, so having more variety would have made the experience much better.

Unfortunately, the staff were not particularly warm or friendly, which affected the overall experience. I also requested housekeeping before going out one morning, but when I returned, I noticed a pair of false eyelashes left on the toilet seat. This was quite unpleasant and made me feel that the room had not been properly cleaned.

2026-09-10 • via Nuitee
B
BellaNdreAna • solo_traveller • sg
9
Value for 💰
Pros:

The 2 rooms that we stayed was nice and pretty comfortable..but the only problem was the view of the room was kind of lame.Both rooms (deluxe and suite) actually but it's just a feedback ☺️

Cons:

Overall for the breakfast buffet was pretty decent but could actually be improvised.. For 3 days straight, it's almost the same breakfast every morning 😅

2026-09-05 • via Nuitee
B
BellaNdreAna • solo_traveller • sg
9
2026-09-05 • via Nuitee
M
murnihati hamzah • family_with_children • my
9
Good n recommended
Pros:

Comfortable, clean ,friendly staff

Cons:

No

2026-09-05 • via Nuitee
A
Abdul Azim • solo_traveller • my
9
2026-09-04 • via Nuitee
V
Valliappan • solo_traveller • sg
9
2026-09-02 • via Nuitee
N
Nazirul • couple • my
7
2026-08-31 • via Nuitee
M
Mohd Ishak • solo_traveller • sg
6
Not fantastic but OK for short stay.
Pros:

Breakfast buffet was ok. Lobby was spacious with comfortable seats.

Cons:

Hotel was still under renovation in some areas. Room was small.

2026-08-29 • via Nuitee
S
seonggeun • solo_traveller • kr
3
Cons:

카펫트가 너무 노후

2026-08-20 • via Nuitee
N
nurul • couple • my
9
sarapan sedap, bilik bersih, staff baik
Pros:

akak kaunter bagus, peramah

Cons:

bilik air banyak yang bath tub, kalau boleh bilik shower je senang

2026-08-16 • via Nuitee
R
r • couple • sg
9
2026-08-14 • via Nuitee
R
r • solo_traveller • sg
8
2026-08-14 • via Nuitee
M
Mohd Herdzan • couple • sg
10
Awesome
Pros:

The breakfast was great 👍🏽👍🏽👍🏽 b

2026-08-12 • via Nuitee
D
david • family_with_children • th
8
2026-08-11 • via Nuitee
F
Faizal Toni • solo_traveller • sg
10
Nice place
Pros:

The RECEPTION & HOUSEKEEPING & F&B were professional staff. The bed was comfy, the AC was super good, PLUS POINT , there were 4 pillows , 2 for each of us...soooo comfy...

Cons:

though I think the breakfast options were ok but could be better, I stayed in room #209, TV was blank while trying to watch local channels but I can watch YouTube..water from the bathtub was yellow, the next day, same issue..

2026-08-11 • via Nuitee