Delta Hotels by Marriott Newcastle Gateshead

Hotels
Delta
8.7 (2466 reviews)
Metrocentre , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Convenient location
Cons:
Inconsistent cleanliness
Pricey food options
Some rooms need updating

Categories

Cleanliness
8.34
Mixed reviews; generally clean but some concerns about cleanliness.
Service
9.31
Staff were consistently mentioned as friendly and helpful.
Location
9.35
Highly praised for its convenient location near metro and amenities.
Room Quality
8.8
Rooms were described as comfortable and spacious, with some needing updates.
Amenities
8.33
Facilities like pool and spa received positive remarks, but some amenities were missing.
Value for Money
8.79
Good value noted, but some mentioned pricey food options.
Food and Beverage
7.84
Food quality was decent, but some found it not great, especially breakfast.
Overall Experience
8.81
Overall positive experience, many would return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:08

Property Description

Convenient Location and Modern Luxury
Situated just off the A1 and near the MetroCentre, Europe's largest leisure and retail complex, the 4-star Delta Hotels by Marriott Newcastle Gateshead offers a prime location and modern, luxurious rooms for your stay.

Easy Access to Major Attractions
With only a 10-minute drive to Newcastle city centre, our hotel provides convenient access to major road networks and local attractions like Alnwick Castle and Hadrian’s Wall, ensuring you make the most of your visit.

Comfortable Accommodation
Unwind in our spacious guest rooms featuring luxurious new bedding with soft, cotton-rich linens, ensuring a restful night's sleep after a day of exploring. Book now to experience comfort and convenience at Delta Hotels by Marriott Newcastle Gateshead.

Important information:

The card holder of the credit/debit card used at the time of booking must be present at the time of check-in.

Please add: Dogs are welcome and T&C's apply. Maximum of 2 dogs per room. An anti-allergy deep cleaning fee of £30 for 1 dog and £50 for 2 dogs will apply. For stays longer than 7 days, there will be additional weekly fee of £50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 2466 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
M
Matthieu family_with_children pf
8
2026-07-25 via Nuitee
A
Alan couple gb
7
Pros:

Nice and clean

Cons:

The noise from room above , rang reception at 2:30am to complain , but noise continued didn’t get much sleep because

2026-07-25 via Nuitee
M
Matthieu family_with_children pf
8
2026-07-25 via Nuitee
G
Gemma couple gb
10
2026-07-24 via Nuitee
S
Shannon solo_traveller gb
8
2026-07-24 via Nuitee
K
Karen solo_traveller gb
10
Pros:

Cleanliness super clean snd tidy

Cons:

Not enough variety of meals

2026-07-23 via Nuitee
E
Enea family_with_children gb
10
2026-07-23 via Nuitee
S
Sean solo_traveller gb
10
Pros:

Great staff great locatio

Cons:

Rooms starting to look a little dated

2026-07-22 via Nuitee
S
Salah couple kw
8
Pros:

Room size. The bed and mattress

Cons:

A/C was not efficient

2026-07-22 via Nuitee
L
Louise couple gb
8
Great location
Pros:

Great location for the Metrocentre, and very close to a retail outlet, great facilities. Brilliant selection for breakfast and staff were very helpful and friendly

Cons:

N/a

2026-07-21 via Nuitee
L
Lloyd family_with_children gb
8
Brill
Pros:

Location and beds and staff

Cons:

No fridge in room hard if got kids

2026-07-21 via Nuitee
D
Dawn solo_traveller gb
10
2026-07-21 via Nuitee
J
Jason solo_traveller gb
3
Not the best for the big name of a Marriott
Pros:

The bar was really nice and staff was really friendly

Cons:

Rooms seem quite dated and done in, mattress and pillows was really uncomfortable and the bath seemed to be falling apart the tap was loose and the shower pressure wasn't great, there was black under the toilet seat which we cleaned off with anti bacterial wipes. Also when getting out of bed we noticed there seemed to be what looked like dry vomit on the base of the bed and on the carpet, told the team on check out.

2026-07-20 via Nuitee
C
Currie couple gb
10
Well worth the money
Pros:

Staff were amazing and the room was great.

Cons:

The cost of drinks and the breakfast was a bit expensive.

2026-07-19 via Nuitee
R
Robert couple gb
9
Very relaxing and great breakfast.
Pros:

The location was good and great choice for breakfast.

Cons:

There were no negatives.

2026-07-19 via Nuitee
K
Kapil family_with_children gb
9
2026-07-19 via Nuitee
J
jessy solo_traveller fr
10
Pros:

Très bien

2026-07-19 via Nuitee
D
David solo_traveller za
10
2026-07-19 via Nuitee
D
Dawn couple gb
9
Perfect
Pros:

Excellent location

Cons:

Unable to answer nothing not to like

2026-07-19 via Nuitee
A
Amber solo_traveller gb
3
Pros:

Staff were very friendly, room was clean and the bed was comfortable.

Cons:

I usually stop in the town center but I was wanting to use spa facilities mainly sauna to help with muscle recovery, I paid double the price I was going to in the town center, to stop at this location which was completely out the way for what I needed, only to find out that both the sauna and the steam room were not working! This was not advertised anywhere when booking and I wasn't offered any discount for the inconvenience.

2026-07-19 via Nuitee