The Club Hotel & Spa Jersey

Hotels
8.6 (501 reviews)
Green Street , Saint Helier Jersey , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good amenities
Cons:
Cleanliness issues
Extra charges for some food items

Categories

Cleanliness
7.68
There were cleanliness issues noted, such as unclean floors and low-quality bedding.
Service
9.15
Most reviews praised the staff as friendly and attentive, contributing positively to the overall experience.
Location
9.19
The hotel is well-located in the city center, making it convenient for guests.
Room Quality
8.64
Rooms were noted as spacious and comfortable, with necessary amenities provided.
Amenities
8.67
Amenities such as the spa and swimming facilities received positive feedback.
Value for Money
8.63
The overall experience is considered good value relative to the pricing of the services.
Food and Beverage
8.18
Food quality was highlighted positively, with some notes on additional charges.
Overall Experience
8.65
Overall experience was very positive with beautiful facilities and welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Accommodations
Experience ultimate comfort in our air-conditioned bedrooms with Frette dressed feather beds and flat-screen TVs. Enjoy stunning views from full-height windows and unwind in the luxury granite bathrooms with power showers.

Award-Winning Dining
Indulge in culinary delights at Bohemia Restaurant and Bar, boasting a Michelin Star and offering 5 exquisite tasting menus. Savor a drink in the vibrant bar and treat yourself to top-rated desserts, featured in The Sunday Times top 100 UK restaurants.

Pampering Spa Retreat
Relax and rejuvenate in our luxury spa with 5 treatment rooms, herbal steam room, salt cabin, and indoor/outdoor pools. Experience ultimate tranquility with our range of treatments and facilities, including a roof terrace and poolside dining.

Book now for a luxurious stay at The Club Hotel & Spa Jersey, where luxury meets comfort and indulgence!

Important information:

Please note that the swimming pool is only available from April to SeptemberGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
Swimming pool: Closed from Fri, Oct 1, 2027 until Fri, Mar 31, 2028
Swimming pool: Closed from Sun, Oct 1, 2028 until Sat, Mar 31, 2029

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per night when using an available cot.
    Children up to and including 15 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 501 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
M
Matthew • family_with_children • gb
7
Pros:

Hotel staff were friendly and welcoming, the facilities were good and rooms comfortable and clean

Cons:

Was surprised by the amount of cobwebs in the communal areas, considering the price and target market of the hotel the attention to detail felt lacking, with large cobwebs in the lobby being lit up by downlighters, and more cobwebs in the windows in the breakfast area - this was the only letdown for the property.

2026-05-16 • via Nuitee
S
Samantha • couple • gb
8
It was okay
Cons:

It’s looking a bit tired in the rooms

One evening had to wait for dinner, people walked out as 2hours was a long wait.

2026-05-12 • via Nuitee
C
Carol • couple • gb
9
Lovely hotel and fantastic staff
Pros:

Location

Cons:

Nothing

2026-05-12 • via Nuitee
C
Camille • couple • fr
8
2026-05-12 • via Nuitee
I
Indiana • couple • fr
10
2026-05-11 • via Nuitee
F
FRANCK • couple • fr
10
2026-05-11 • via Nuitee
C
Conan • solo_traveller • gb
9
2026-05-09 • via Nuitee
C
Christine • couple • fr
10
Idéal pour repos et décompression
Pros:

Personnel extrêmement sympathique, très belle piscine et espace spa, petit dejeuner excellent, Bar du Bohemia très bien.

Cons:

On a tout aimé !

2026-05-04 • via Nuitee
L
Linda • extended_group • gb
10
Great location. Comfortable, well equipped rooms. Staff were helpful and approachable.
Pros:

Good location

Cons:

Lack of views.

2026-05-04 • via Nuitee
U
Urban • couple • ch
7
Wir haben dieses zentral gelegene Hotel auf Grund seiner Lage ausgesucht. Wir sind vom Preis-/Leistungs-Verhältnis e
Pros:

Die zentrale Lage des Hotels hat uns gefallen: Das Stadtzentrum ist nur wenige Gehminuten vom Hotel entfernt.

Cons:

Wir hatten ein Zimmer zur Strasse hin. Während der Woche gibt es hier viel Verkehr, der im Zimmer gut hörbar ist. In unserem Zimmer liess die Sauberkeit leider zu wünschen übrig: Vogeldreck auf dem Balkongeländer; Kalkablagerungen in der Dusche; Bademäntel, die uns nicht sauber gewaschen erschienen. Unter dem Waschtisch war ein Gerät montiert, das behelfsmässig verkabelt war, wie ein Lautsprecher aussah, gegen die Toilette gerichtet war und auf uns mehr wie eine versteckte Kamera wirkte. Unsere diesbezügliche Anfrage am Empfang war für uns nicht befriedigend.

2026-05-02 • via Nuitee
A
Amy • family_with_children • gb
10
Wonderful stay
Pros:

Loved everything about this fantastic hotel and excellent staff. The spa was lovely, as were the treatments. Great locations, close to everything.

2026-04-28 • via Nuitee
S
Sharon • solo_traveller • gb
9
Pros:

Everything

2026-04-27 • via Nuitee
P
pennyyyyy • couple • gb
9
Friendly staff, good atmosphere, facilities need some refurb
Pros:

Friendly staffs. Nice breakfast. Car park included. Close to the central market. We really enjoyed out stay, it was a shame that we did not have time to enjoy the spa, which would be our goal for the next visit.

Cons:

The facilities are bit old, the washing basin seemed like it was designed for kids instead of adults, had to bend over everytime!! Pluse the sign of the hotel wasn't very clear when we drove to the entrance, we had to drive around the one way roads for nearly 10 minutes before we finally found the hotel entrance.

2026-04-23 • via Nuitee
S
SABRINA • family_with_children • fr
10
2026-04-22 • via Nuitee
L
Lydie • couple • fr
10
Pros:

L’emplacement et le cadre

2026-04-21 • via Nuitee
S
Sarah-Leigh • couple • gb
9
Relaxing and comfortable, will visit again!
Pros:

Great greeting, called us when our room was available early!

2026-04-20 • via Nuitee
R
Richard • couple • gb
7
Hotel was chosen specifically because of pool and steam room so was disappointing that it was not always available for u
Pros:

Good quality continental breakfast.

Cons:

Lack of attention to detail e.g. Bathroom extractor fan broken. Soap dish in shower hanging off wall.
No bath robes or slippers provided until requested.
Steam room not working on two days and was not very steamy for rest of stay

2026-04-19 • via Nuitee
B
Brenda • couple • gb
8
2026-04-18 • via Nuitee
A
Adeline • family_with_children • fr
10
2026-04-17 • via Nuitee
F
Farry • solo_traveller • gb
10
Pros:

Lovely comfortable room and facilities, very nice breakfast and friendly staff

2026-04-16 • via Nuitee