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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
At Charlton, we offer more than just a place to stay - we provide an unforgettable experience. Our boutique accommodation, nestled in the English countryside, boasts a unique blend of Tudor and Victorian architecture that exudes charm and character. Each of our twenty-eight rooms is thoughtfully designed to offer a one-of-a-kind stay, ensuring that every guest feels special and well taken care of.
Revitalizing Spa and Dining
Indulge in ultimate relaxation at our thermal spa, where you can enjoy a bamboo-cane massage or unwind in an antique roll-top bath. After a day of exploring Somerset, treat yourself to a delectable dining experience at one of our three restaurants, all set amidst wisteria-strewn walls. Whether you're seeking hydrotherapy or a culinary delight, Charlton has everything you need to rejuvenate your body and soul.
Modern Amenities and Comfort
Experience the pinnacle of comfort in our rooms, complete with advanced refreshment and entertainment facilities. From plant-powered bathroom essentials to sumptuous ergonomic mattresses, we ensure that every detail is taken care of to guarantee you a restful night's sleep. Immerse yourself in luxury and tranquility at Charlton - your perfect escape awaits.
Book now to elevate your stay at Charlton and discover the unparalleled charm of our boutique hotel.
Please note that the there is a strict age restriction for the spa and only children aged over 18 years of age are able to use the spa.
Guests can receive discounted entry to the Health Club and Spa for GBP 30 per person, per night.
Please note that the property doesn't allow dogs over 10 kilos, and there is a £50.00 charge.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Adults stay for £30 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everything was wonderful especially the staff
Nothing
Lovely welcome and room size great
Spa was so good and clean
Breakfast was really nice
And the whole stay was good value
Bathroom needed a tidy up and refresh, and stain on the carpet
Was disappointed that the spa didn't open til 9 and breakfast finished at 945, this has been 7am opening at other hotels we have stayed meaning a sauna and steam before showering before breakfast, please consider this in the future
Staff friendly and helpful, room very lovely.
More staff needed, road into hotel very rough with pot holes.
Beautiful rooms. Friendly staff.
Not enough staff. Very slow service.
Lovely suite room. Huge his and hers showers, heavy blackout curtains. Nice gardens and boutique feel to sitting area and spa area.
The food at dinner service was a good standard.
The service was hit and miss. Very very slow with drinks orders, young staff that seemed like they'd rather not be there . At dinner/bar no music no ambience. Felt like an old people's retirement home . "Restaurant" is a drafty conservatory that could do with a good clean.
The breakfast service was pretty poor, there was no hot food when we sat down at 930 we had to wait a good 10 mins for some to appear. Only scrambled eggs . No sign of bread or toast nor were we offered any . Nor were we offered a menu for a la carte choices . Croissants available but only with jam. No butter portions.
Tea and coffee available. But sugar bowl empty. Tables not wiped down from previous guests..Sounds picky but when you are a 4 star charging nearly £300 a night these little things shouldn't be an issue. they're very basic and easy to get right it's just attention to detail, cleaning and wiping down, making everything is refilled and available, offering menus and serving drinks promptly.
Immaculately clean and very welcoming
It is a lovely gesture to provide a complementary drink on arrival and I’m sure the tea drinkers were very happy but the lack of coffee as an option was slightly disappointing
The staf were really welcoming and generally very helpful.
SPA was nice and relaxing.
The stay was ruined by the fact that we booked in for dinner, but as we went to the restaurant we were told that they were only serving room service menu. The choice of food quite unacceptable !! That meant that we had to go out of the hotel for dinner.
Our room was perfect. Just what we needed to have a relaxing quiet couple of days.
The staff were very friendly and polite. Especially the receptionist who was on when we arrived on Sunday at about 2.30.
She went over and above to accommodate our requirements. Thank you.
The hydro pool was brilliant and it was great seeing the stars from the outside part of the pool.
We had 2 very good and nicely cooked breakfasts.
All in all a great stay.
There were a few spots that could have done with a better clean.
Good location, easily accessible for walking into town. Value for money. Friendly service .
Noisy feather pillows, mattress a bit too soft - felt like I was going to roll out of bed. Car parking for residents the furthest away. Day visitors get to park directly outside of the reception
Spacious room and bathroom , warm, very comfortable bed. Powerful shower complimentary toiletries, tea coffee and water in room.
Breakfast adequate for our taste, cooked breakfast very nicely presented .
Dinner on first evening was delicious.
Hotel is a very old building and full of character.
Spa was good, complimentary robes provided steam room and sauna was great. Jacuzzi and hot tub also enjoyable.
Beautiful gardens which we enjoyed walking around despite it being March.
I brought some fresh flowers with me and asked the lady on reception for a vase. She brought it to our room within minutes.
Pot holes in the car park and access road could be filled in.
One shower and the spin dryer for wet swimming costume in ladies changing room was out of order. This however did not affect our enjoyment of the facilities.
The room was lovely, love the patio area, I had a great night's sleep, breakfast was delicious, the spa was delightful and relaxing, thats why we keep coming back, can't wait to stay again, thankyou to a great team 😀
Nothing
Really comfortable bed, wonderfully decorat3d rooms and a powerful shower! Always a plus
The complementary bottle.of water was a lovely touch aswell.
There was a window that wouldnt close fully, this was just that there was a small brass fitting missing so the window was closed but slightly adjar at all times.
The staff were great, room was stunning, spa was so relaxing and clean. Unbelievable value for money. Will definitely be back.
Restful
A bit shabby. Needs redecorating almost everywhere.
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