Raphael Suites

Hotels
8.4 (343 reviews)
Nelson Mandela Square, Fifth Street, Sandton , Johannesburg , za

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Great staff
Comfortable accommodations
Cons:
Room assignment issues
Inconvenient breakfast arrangements
Outdated facilities

Categories

Cleanliness
8.23
The suite was clean with a comfortable bed; generally good cleanliness.
Service
8.9
The staff was amazing; some comments about service availability.
Location
9.24
The location is very convenient with direct access to Mandela square.
Room Quality
7.69
Rooms feel dated and need modernization; issues with room assignment.
Amenities
8.22
Amenities largely meet expectations, but some facilities like the TV and pool need improvement.
Value for Money
8.48
Good value given the location and amenities, but service inconsistencies noted.
Food and Beverage
7.73
Breakfast setup was inconvenient; lack of buffet mentioned.
Overall Experience
8.7
Overall stay was satisfactory with noted improvements needed in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:40

Property Description

Luxurious Accommodation
Raphael Suites in Johannesburg offers free WiFi, air-conditioned apartments with satellite TV, and a well-equipped kitchen. Relax in comfort with bathrobes and slippers provided.

Fantastic Amenities
Enjoy the outdoor pool, sauna, and fitness centre during your stay at Raphael Suites. Indulge in delicious meals at the on-site restaurant and make use of the 24-hour front desk for all your needs.

Convenient Location
Located near Sandton City and the Gautrain Station, Raphael Suites is a prime spot for exploring Johannesburg. With free private parking and proximity to the airport, your stay is sure to be hassle-free.

Book your stay at Raphael Suites now for a luxurious and convenient experience in Johannesburg.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 343 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.7
J
Johan • couple • au
10
Pros:

Brilliant and helpful staff

Great location all round

2026-04-24 • via Nuitee
J
jean marc • family_with_children • mu
9
un excellent dépaysement
Pros:

l'emplacement est ideal pour le shopping et les restaurants.
Le petit déjeuner était excellent et le personnel d'une gentillesse exceptionnelle

Cons:

pas grand chose !

2026-04-21 • via Nuitee
E
Elbert Willem • solo_traveller • nl
8
Superior location, quiet, specious apartment competative price/quality ration.
Pros:

Extremely close to the very heart of Sandton from the Raphael Suites to the Mandela Square is less then 2 minutes by an indoor connection.

Cons:

Damp odour in isle on second level, there is clearly a humidity issue.

2026-04-19 • via Nuitee
Y
Yasmin • solo_traveller • za
10
2026-04-19 • via Nuitee
D
Donga • couple • mw
9
2026-04-18 • via Nuitee
L
Lydia • family_with_children • au
9
2026-04-17 • via Nuitee
E
Evans • couple • zw
8
2026-04-17 • via Nuitee
D
Diren • family_with_children • za
10
2026-04-13 • via Nuitee
C
Carol • extended_group • zw
8
Pros:

Location

Cons:

The breakfast is limited

2026-04-06 • via Nuitee
M
Maxwell • solo_traveller • gb
8
2026-04-06 • via Nuitee
V
Vickie • solo_traveller • zw
10
Pros:

All of the staff at Raphael are phenomenal! The location is excellent too

2026-04-05 • via Nuitee
V
Vickie • couple • zw
10
Pros:

Location and staff make this place excellent!

2026-04-03 • via Nuitee
V
Vickie • extended_group • zw
10
Pros:

Location coupled with excellent staff make this place amazing

2026-04-03 • via Nuitee
B
Bruno • extended_group • fr
9
bon, nous y sommes allés 2 fois
Pros:

Très bon emplacement , surtout sécuritaire; bons restaurants très proche

Cons:

Un peu cher

2026-03-30 • via Nuitee
G
Genevieve • family_with_children • au
10
Great location, excellent service and just a wonder experience.
Pros:

So convenient. The staff were exceptional, including the shuttle service from the airport.

Cons:

Nothing

2026-03-25 • via Nuitee
D
Davlyn • couple • za
7
Good but breakfast needs to be rebooked at.
Pros:

Amazing space

Cons:

Leaving the hotel to walk through the mall to breakfast at another hotel

2026-03-23 • via Nuitee
B
Bruno • couple • fr
9
Pros:

la localisation et le confort

2026-03-17 • via Nuitee
S
Soyapi Mapulanga • extended_group • zm
9
2026-03-14 • via Nuitee
D
Davide • family_with_children • it
10
Due notti a Johannesburg in tranquillità e comfort
Pros:

Fantastico appartamento in zona servita da tutto. Ideale per raggiungere tutti i punti di interesse della città ed uscire la sera a cena a piedi, senza cambiare zona

Cons:

Tutto perfetto. Sarebbe solo stato comodo avere due lettini in più sulla terrazza.

2026-03-04 • via Nuitee
R
Raimundo • couple • mz
10
simply amazing
Pros:

very good suites and close to the main facilities and shopping center

2026-03-04 • via Nuitee