Hotel Klausenpass

Hotels
9.2 (295 reviews)
Klausenstrasse 91 , Unterschächen , ch

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Facilities

Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Clean rooms
Cons:
Issues with breakfast
Hygiene concerns during meals

Categories

Cleanliness
9.08
Overall clean with good room standards but some hygiene issues noted during meals.
Service
9.55
Staff described as friendly, accommodating, and professional throughout the stay.
Location
10
Beautiful mountain setting with stunning views, a highlight of guest experiences.
Room Quality
9.04
Rooms are clean and spacious, contributing positively to the stay.
Amenities
9.07
Standard amenities provided, but not heavily mentioned in reviews.
Value for Money
9.03
Some guests felt the experience did not fully match the luxury price tag.
Food and Beverage
8.08
Mixed reviews on meals, with breakfast quality receiving particular criticism.
Overall Experience
9.77
Overall a beautiful stay, despite minor issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:20

Property Description

Scenic Terrace
Enjoy breathtaking views from our terrace overlooking the picturesque Uri region. Perfect for a relaxing evening with loved ones.

Culinary Delights
Indulge in local cuisine at our on-site restaurant, offering a variety of dishes to suit every palate. Special dietary requests can be accommodated with our vegetarian, vegan, and gluten-free options.

Comfortable Accommodation
Unwind in our cozy family rooms, complete with a private bathroom featuring modern amenities for your comfort.

Escape to Hotel Klausenpass for a memorable stay in Unterschächen.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 295 reviews
Cleanliness: 9.08
Service: 9.55
Location: 10
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.77
J
Joachim • couple • de
9
Super Berghotel in grandioser Lage.
Pros:

Tolles Hotel in grandioser Lage.

Cons:

Nichts.

2026-07-25 • via Nuitee
S
Sarah • family_with_children • ch
9
Lovely, comfortable stay with stunning views
Pros:

Excellent stay at the Hotel Klausenpass. The hotel is well appointed with stunning views of the mountains. Staff at reception were very welcoming. Rooms were comfortable and tastefully decorated, with comfortable beds. As the hotel is situated on the main Klausenpass road (which is busy with bikes, motorbikes and sports cars) the windows were triple glazed, which did a good job of keeping the noise down.

Cons:

Unfortunately the weather was quite hot when we were there (and no AC - which is normal) - but the road was noisy if we opened the windows. Therefore it was a bit of a balance between keeping the room cool or quiet. We enjoyed a nice meal in the restaurant, but unfortunately we felt a bit invisible to staff. After we were shown to our table, nobody came with menus or offered drinks and we eventually had to flag someone down. Similarly, it was very difficult to get the wine menu and we had to ask several times. Other diners in the restaurant seemed to be well attended to, and staff in general were helpful and friendly, so I'm not sure what was going on there...

2026-07-24 • via Nuitee
M
Marc • solo_traveller • fr
9
2026-07-22 • via Nuitee
J
Jakub • couple • cz
8
2026-07-21 • via Nuitee
S
Stefan • solo_traveller • de
9
Es war spannend, ein Gewitter in den Bergen zu erleben
Pros:

Die Lage und die Aussicht
die Ruhe
Mein Zimmer war wunderschön

2026-07-18 • via Nuitee
M
Mathias • solo_traveller • ch
9
Ein toller Hotelbetrieb, gut geführt und mit schönen Zimmer
Pros:

Praktisch, schön und komfortabel eingerichtet. Super Idee, dass es für die Wanderer Hausschuhe gibt

Cons:

Frühstückauswahl war okay. Vereinzelte Angestellte waren nicht freundlich.

2026-07-14 • via Nuitee
J
Jennifer • solo_traveller • fr
9
Hôtel agréable pour une nuit
Pros:

Bel emplacement de l'hôtel
Chambre vraiment bien décoré et confortable, apart le lit mais ça c'est un avis personnel.

Cons:

Malheureusement le petit déjeuner n'étais pas à la hauteur de ce que l'on connait en Suisse. Et il n'y avait pas de petit réfrigérateur dans la chambre.

2026-07-14 • via Nuitee
A
aaron • extended_group • ch
8
2026-07-14 • via Nuitee
A
Albert • solo_traveller • ch
9
Hotel Klausenpass - herzliche Gastfreundschaft, ausgezeichnete Küche und eine traumhafte Aussicht!
Pros:

Das gesamte Personal war ausgesprochen freundlich und sorgte dafür, dass ich mich vom ersten Moment an willkommen fühlte. Die Halbpension war ein echtes Highlight – sowohl das Abendessen als auch das Frühstück waren ausgezeichnet. Besonders gefreut habe ich mich über das saubere Eckzimmer mit seiner herrlichen Aussicht. Das bequeme Bett rundete den rundum gelungenen Aufenthalt perfekt ab.

2026-07-13 • via Nuitee
E
Edward • solo_traveller • gb
10
Amazing view, lovely dinner and kind staff
Pros:

Amazing view, lovely kind staff

2026-07-13 • via Nuitee
G
graziano • extended_group • ch
8
2026-07-09 • via Nuitee
R
Robert • extended_group • au
10
2026-07-09 • via Nuitee
E
ELISA • couple • it
10
Pros:

tutto perfetto, anche il ristorante dell hotel super consigliato

Cons:

Nulla

2026-07-06 • via Nuitee
L
Linda Therese • family_with_children • no
9
Pros:

Fantastisk utsikt fra rommet og utenfor. Hyggelig personalet 😍

2026-07-03 • via Nuitee
A
Achim • couple • de
9
2026-07-03 • via Nuitee
A
Alexandra • family_with_children • ch
10
2026-07-01 • via Nuitee
L
Lana W. • couple • br
10
Beautiful hotel in a spectacular setting
Pros:

The hotel is beautiful and in a perfect location. The views are absolutely stunning, and even the drive to get there is worth it because the scenery along the way is breathtaking.

The room was spacious, the bed was very comfortable, and the bathroom was excellent, with a great shower. We also really enjoyed the breakfast, and the staff were warm, friendly, and welcoming throughout our stay.

Overall, it was a wonderful experience, and I would definitely stay there again.

Cons:

The only small disappointment was the dinner package. We had booked the three-course meal because, based on the email we received beforehand, we understood that it was the only dinner option available.

However, once we arrived, we realized that the restaurant also offers several à la carte dishes that looked much more appealing. We would probably have preferred ordering from the regular menu, as a single main course would have been enough for us. It would have been helpful if these options had been made clear in advance.

2026-07-01 • via Nuitee
B
Bruno • couple • ch
10
2026-06-30 • via Nuitee
D
Daniela • family_with_children • ch
9
2026-06-28 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-06-25 • via Nuitee