Hotel Helena

Hotels
8.3 (989 reviews)
Hauptstraße 34 , Neu Wulmstorf , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Allergy-free room
Fire extinguishers
Smoke alarms
Key card access
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Large rooms and good breakfast
Cons:
Noise from the street
Inconsistent minibar offerings

Categories

Cleanliness
7.98
Most reviews indicate cleanliness is generally good, but there's a mention of a dirty terrace and issues with the minibar.
Service
8.65
Overall positive comments about the service, though there was one negative experience with the owner.
Location
8.49
The location is convenient for reaching attractions, though some mention noise from the street.
Room Quality
8.14
Rooms are described as spacious and generally good, but with concerns about noise.
Amenities
7.87
Mixed sentiments regarding the amenities, with some complaints about the minibar and noise.
Value for Money
8.23
The hotel provides a decent experience for the price based on multiple reviews.
Food and Beverage
8.58
The breakfast and restaurant offerings received positive feedback overall.
Overall Experience
8.45
The experience was generally positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:14

Property Description

Luxurious Accommodations
Experience comfort and style at Hotel Helena in Neu Wulmstorf. The contemporary rooms are equipped with modern amenities including a flat-screen TV and free WiFi.

Delectable Dining Options
Savor a delightful breakfast buffet each morning and indulge in Mediterranean cuisine at the elegant on-site restaurant. Unwind with a wide selection of drinks at the bar, perfect for relaxing after a day of exploring.

Convenient Location
Located near major motorways and the train station, Hotel Helena offers easy access to Hamburg and beyond. Enjoy free private parking and explore the scenic surroundings with ease.

Book your stay at Hotel Helena now for a memorable experience in Neu Wulmstorf.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 989 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.58
Overall Experience: 8.45
H
heike • couple • de
7
2026-01-30 • via Nuitee
O
Oliver • couple • de
10
2026-01-29 • via Nuitee
M
Mike • solo_traveller • de
7
2026-01-23 • via Nuitee
J
Jörg • couple • de
8
2026-01-22 • via Nuitee
F
Florian • couple • de
10
2026-01-21 • via Nuitee
R
René • couple • nl
8
Hotel voldeed aan onze verwachtingen
Pros:

Voldoende

Cons:

N.vt.

2026-01-19 • via Nuitee
E
Elisa • family_with_children • de
9
2026-01-19 • via Nuitee
T
Tobias • solo_traveller • de
8
2026-01-19 • via Nuitee
S
Schmidt-Seidenfaden • solo_traveller • de
8
2026-01-12 • via Nuitee
H
Hekmatulla • couple • de
9
2026-01-11 • via Nuitee
A
Anna • couple • de
8
2026-01-09 • via Nuitee
H
Hans • solo_traveller • de
9
2026-01-03 • via Nuitee
N
Nici • couple • no
8
Pros:

Time for some maintenance - nothing special but there is a lack of proper maintenance and cleaning.

2026-01-02 • via Nuitee
F
Frank • couple • de
10
Pros:

Nach wie vor ein sehr schönes Hotel. Die Zimmer sind sauber und freundlich eingerichtet, das Personal sehr freundlich und das Frühstück ist auch sehr gut.

2025-12-25 • via Nuitee
J
Jimmy • solo_traveller • de
8
War zwar nur für eine Nacht aber immer wieder gerne !!!
Pros:

Sehr gutes ausreichendes Frühstück,Essen im Restaurant sehr gut u.auch preislich ganz akzeptabel

Cons:

Eigentlich alles gut !!

2025-12-21 • via Nuitee
T
Toyoaki • solo_traveller • jp
9
Pleasant stay
Pros:

Staff was friendly. The dinner was exceptionally good.

2025-12-18 • via Nuitee
M
Marieke • family_with_children • nl
8
Prima uitvalsbasis voor Hamburg
2025-12-15 • via Nuitee
K
Kåre • solo_traveller • no
10
2025-12-14 • via Nuitee
M
manfred • solo_traveller • de
10
Pros:

Wie immer Top

2025-12-11 • via Nuitee
T
Tomasz • couple • de
6
Pros:

Bardzo czysty i duży pokój, bardzo miła obsługa

Cons:

Śniadanie bardzo kiepskie. Bufet bardzo skromny z bardzo niską jakością produktów.

2025-12-10 • via Nuitee