Hotel Helena

Hotels
8.3 (993 reviews)
Hauptstraße 34 , Neu Wulmstorf , de

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Allergy-free room
Fire extinguishers
Smoke alarms
Key card access
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Large rooms and good breakfast
Cons:
Noise from the street
Inconsistent minibar offerings

Categories

Cleanliness
7.98
Most reviews indicate cleanliness is generally good, but there's a mention of a dirty terrace and issues with the minibar.
Service
8.65
Overall positive comments about the service, though there was one negative experience with the owner.
Location
8.49
The location is convenient for reaching attractions, though some mention noise from the street.
Room Quality
8.14
Rooms are described as spacious and generally good, but with concerns about noise.
Amenities
7.87
Mixed sentiments regarding the amenities, with some complaints about the minibar and noise.
Value for Money
8.23
The hotel provides a decent experience for the price based on multiple reviews.
Food and Beverage
8.58
The breakfast and restaurant offerings received positive feedback overall.
Overall Experience
8.45
The experience was generally positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:14

Property Description

Luxurious Accommodations
Experience comfort and style at Hotel Helena in Neu Wulmstorf. The contemporary rooms are equipped with modern amenities including a flat-screen TV and free WiFi.

Delectable Dining Options
Savor a delightful breakfast buffet each morning and indulge in Mediterranean cuisine at the elegant on-site restaurant. Unwind with a wide selection of drinks at the bar, perfect for relaxing after a day of exploring.

Convenient Location
Located near major motorways and the train station, Hotel Helena offers easy access to Hamburg and beyond. Enjoy free private parking and explore the scenic surroundings with ease.

Book your stay at Hotel Helena now for a memorable experience in Neu Wulmstorf.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 993 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.58
Overall Experience: 8.45
R
Rob couple de
8
2026-03-28 via Nuitee
B
Bo couple lu
9
2026-03-26 via Nuitee
P
Philipp extended_group de
8
2026-03-26 via Nuitee
C
christian couple de
7
2026-03-24 via Nuitee
R
Rainer couple de
10
Gute Unterbringung im Umland von Hamburg
Pros:

Komfortables Zimmer und gute Matratzen. Das Frühstück war reichhaltig mit frische Zutaten, Müsli, Rührei, Speck und Würstchen. Im Haus ist ein Restaurant mit guter Küche.
Kostenlose Parkmöglichkeit vor dem Haus.

Cons:

-Was man wissen sollte-
Schlaf bei geöffnetem Fenster nicht möglich, da das Haus direkt an der stark befahrenen B73 liegt, aber die Zimmer zur Straße haben eine Schallschutzverglasung.

2026-03-16 via Nuitee
L
Leon solo_traveller nl
8
2026-03-13 via Nuitee
A
Alex couple de
9
2026-03-06 via Nuitee
G
Gunter extended_group de
8
Pros:

Freundlichkeit

2026-02-25 via Nuitee
H
H.Bosse solo_traveller de
10
2026-02-24 via Nuitee
K
Karl Johan couple dk
10
Pros:

Super rent.
Alt fungerer 100%.
Super lækker morgenmad.
God beliggenhed.
Vi kommer gerne igen.

Cons:

Ja alt var bare perfekt, intet at bemærke!

2026-02-22 via Nuitee
H
heike couple de
7
2026-01-30 via Nuitee
O
Oliver couple de
10
2026-01-29 via Nuitee
M
Mike solo_traveller de
7
2026-01-23 via Nuitee
J
Jörg couple de
8
2026-01-22 via Nuitee
F
Florian couple de
10
2026-01-21 via Nuitee
R
René couple nl
8
Hotel voldeed aan onze verwachtingen
Pros:

Voldoende

Cons:

N.vt.

2026-01-19 via Nuitee
T
Tobias solo_traveller de
8
2026-01-19 via Nuitee
E
Elisa family_with_children de
9
2026-01-19 via Nuitee
S
Schmidt-Seidenfaden solo_traveller de
8
2026-01-12 via Nuitee
H
Hekmatulla couple de
9
2026-01-11 via Nuitee