Hotel Helena

Hotels
8.3 (1090 reviews)
Hauptstraße 34 , Neu Wulmstorf , DE
+49 40 7000221

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Large rooms and good breakfast
Cons:
Noise from the street
Inconsistent minibar offerings

Categories

Cleanliness
7.98
Most reviews indicate cleanliness is generally good, but there's a mention of a dirty terrace and issues with the minibar.
Service
8.65
Overall positive comments about the service, though there was one negative experience with the owner.
Location
8.49
The location is convenient for reaching attractions, though some mention noise from the street.
Room Quality
8.14
Rooms are described as spacious and generally good, but with concerns about noise.
Amenities
7.87
Mixed sentiments regarding the amenities, with some complaints about the minibar and noise.
Value for Money
8.23
The hotel provides a decent experience for the price based on multiple reviews.
Food and Beverage
8.58
The breakfast and restaurant offerings received positive feedback overall.
Overall Experience
8.45
The experience was generally positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:14

Property Description

Luxurious Accommodations
Experience comfort and style at Hotel Helena in Neu Wulmstorf. The contemporary rooms are equipped with modern amenities including a flat-screen TV and free WiFi.

Delectable Dining Options
Savor a delightful breakfast buffet each morning and indulge in Mediterranean cuisine at the elegant on-site restaurant. Unwind with a wide selection of drinks at the bar, perfect for relaxing after a day of exploring.

Convenient Location
Located near major motorways and the train station, Hotel Helena offers easy access to Hamburg and beyond. Enjoy free private parking and explore the scenic surroundings with ease.

Book your stay at Hotel Helena now for a memorable experience in Neu Wulmstorf.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1090 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.58
Overall Experience: 8.45
H
Hex • couple • be
8
goed vriendelijk en zeer proper
Pros:

ontbijt

Cons:

badkamer de deuren .geen ruimte

2026-10-23 • via Nuitee
J
Jens • couple • de
9
Pros:

Uns hat der mediterrane Stil gefallen

2026-10-22 • via Nuitee
S
Silvia • solo_traveller • de
9
2026-10-20 • via Nuitee
F
Frauke • solo_traveller • nl
9
2026-10-18 • via Nuitee
D
Doris • couple • de
6
2026-10-13 • via Nuitee
V
Vera • couple • de
8
Für uns idealer Zwischenstopp zur Kreuzfahrt Anreise!
Pros:

Wir waren eine Nacht auf der Anreise zur Kreuzfahrt im Hotel Helena. Vor Ort haben wir das Zi. in ein CZ getauscht, da die St.-Zi. nach vorne liegen und das Hotel an einer Hauptstrasse liegt. Das CZ ist nach hinten und sehr ruhig. Das griechische Restaurant ist super und das Personal sehr freundlich. Gerne wieder!

2026-10-12 • via Nuitee
T
Thomas • solo_traveller • se
10
2026-10-07 • via Nuitee
M
Michael • solo_traveller • de
10
2026-09-18 • via Nuitee
M
Marijke • couple • nl
10
Uitstekend.
Pros:

De mooiste slaap- en badkamer die we ooit hebben gezien. Ook het ontbijt was voortreffelijk.

Cons:

niets

2026-09-15 • via Nuitee
A
Annemieke • couple • nl
7
/
Pros:

Prima hotel voor doorreis of bezoek aan Hamburg. Makkelijk parkeren, en onze fietsen konden veilig in de garage staan.

Cons:

Het ligt aan een erg drukke weg, met een open raam slapen is dan lastig.

2026-09-15 • via Nuitee
J
jan • extended_group • nl
10
zeer goed
Pros:

schoon/vriendelijk personeel

2026-09-14 • via Nuitee
C
Caro • couple • de
7
2026-09-08 • via Nuitee
G
Georg Dietmar • couple • de
9
Pros:

Große saubere Zimmer

2026-09-06 • via Nuitee
M
Marc • couple • be
9
2026-09-06 • via Nuitee
G
Georg Dietmar • couple • de
9
Pros:

Große saubere Zimmer

2026-09-06 • via Nuitee
D
David • extended_group • gb
9
Very good stay, pleasant staff and good value restaurant, good selection and great breakfast
Pros:

Everything was very clean, tidy and pleasant

Cons:

Room could of had tea/coffee making

2026-09-05 • via Nuitee
P
Peter • couple • de
8
2026-09-04 • via Nuitee
T
tiemen • solo_traveller • nl
9
Aanrader
2026-09-04 • via Nuitee
I
Iva • solo_traveller • de
10
Sehr nett
Pros:

Alles gut.

2026-09-04 • via Nuitee
J
Jürgen_K • solo_traveller • de
7
Cons:

Mobiliar v.a. Teppich sehr abgewohnt.
Frühstüchsbuffet unzureichend. Fast leer, obwohl noch über 1 Stundee Frühstückszeit.

2026-09-04 • via Nuitee