Ka´ana Surf

Hotels
8.8 (122 reviews)
4ta Avenida 5-17, zona 0 , Guatemala City , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
secure parking
nice quiet hotel
excellent location
clean pools
friendly staff
Cons:
difficult check-in
room smelled musty
poor food quality
power outage issues

Categories

Cleanliness
8.38
Review mentioned strong odors specifically in a room, implying some cleanliness issues.
Service
9.35
Multiple reviews highlight the attentiveness and friendliness of the staff.
Location
9.39
The location was praised as excellent and relaxing.
Room Quality
8.84
Rooms are generally described as clean and spacious, but a specific review mentioned smells.
Amenities
8.87
Positive comments about the pools and ambiance.
Value for Money
8.33
Concerns about price relative to service and amenities, especially during power outage.
Food and Beverage
8.38
Some complaints about food quality, despite good feedback on breakfast options.
Overall Experience
8.85
Overall enjoyment indicated, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:23

Property Description

Beachfront Paradise with Exciting Amenities

Luxurious Accommodations: Ka´ana Surf offers stylish rooms with balconies, some overlooking the sea. Each room is equipped with modern amenities and comfortable bedding for a relaxing stay.

Fun and Relaxation: Guests can enjoy the outdoor swimming pool, terrace, and billiards at the hotel. The evening entertainment adds a lively touch to your evenings, while the garden and shared lounge provide serene spots to unwind.

Convenient Services: From the on-site restaurant to room service and a 24-hour front desk, Ka´ana Surf ensures a hassle-free stay. The concierge service is always available to cater to your needs, making your experience truly unforgettable.

Experience the perfect blend of luxury and relaxation at Ka´ana Surf. Book your stay now for an unforgettable beach getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 15 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
K
Karen couple gt
10
Lugar lindo de rejalacion
Pros:

Lugar muy limpio habitación con vista a la playa excelente

Cons:

Que podía mirar a los huéspedes del piso de abajo desde el balcón, no hay privacidad para ellos, es incomodo

2026-03-14 via Nuitee
C
Claudia Perez couple ca
8
Great location and great beach.
Pros:

It's private and beautiful location.
Bedrooms are clean and comfortable.
The pools are clean and well maintained .
Kind staff and good food.

Cons:

There's no waiters that bring you drinks to pool or beach.

2026-03-09 via Nuitee
M
Maria Magdalena couple gt
9
2026-02-12 via Nuitee
S
Sandra extended_group gt
8
Pros:

la comida y ubicacion excelente

Cons:

la habitacion estaba en el beach club y no se podian utilizar las instalaciones del hotel ya que indicaban que era exclusivas de la otra parte del hotel y se tenia que cancelar un pass day para su uso.

2026-01-29 via Nuitee
J
Jade couple gb
7
Pros:

secure parking, nice quiet hotel

Cons:

Check in late in the evening was difficult

2026-01-20 via Nuitee
E
estefania couple gt
10
El mejor hotel del paredón
Pros:

Me encantaron las instalaciones, es la tercera vez que vamos al paredón y siempre vamos a este hotel por el excelente servicio y nos recibieron con una bebida de cortesía. No tuvimos ningún inconveniente con la energía, tienen parqueo gratuito y siempre estuvieron atentos a que tuvieramos lo que necesitabamos.

2026-01-19 via Nuitee
E
Estefanía extended_group gt
10
Una estadía muy cómoda
Pros:

Me encantó el servicio del personal, siempre muy atento.
La habitación es muy amplia y cómoda. Las piscinas son hermosas y el jacuzzi tiene una linda vista al mar.

2026-01-19 via Nuitee
E
Estefanía couple gt
10
Un lugar muy tranquilo y hermoso para disfrutar en la playa
Pros:

Excelente servicio del personal, fueron muy atentos. No tuvimos ningún tipo de inconveniente durante la estadía.

La habitación muy limpia y ordenada con vistas hermosas, lo recomendamos!

2026-01-19 via Nuitee
R
Roberto couple gt
10
2026-01-19 via Nuitee
T
Torres couple gt
10
Un hotel muy cómodo y hermoso
Pros:

Siempre nos hospedamos en este hotel, es muy cómodo, las instalaciones son preciosas y ahora hay un Beach club con opciones frente al mar.

2026-01-18 via Nuitee
R
Rachel family_with_children us
3
Disappointing
Pros:

The pool area was really nicely done with a lot of space and greenery.

Cons:

The small tub marketed as a private room pool was a joke. It was dirty and cold and absolutely felt like a rip off. I also was without hot water for 2+ nights. It was not a luxury hotel.

2026-01-09 via Nuitee
E
Eduardo Silva extended_group gt
9
2026-01-08 via Nuitee
A
Anne couple fr
9
2026-01-02 via Nuitee
M
Madrid extended_group gt
10
Pros:

La habitación con balcón con vista al mar

2025-12-30 via Nuitee
G
Gonzalez couple gt
9
Muy bonito lugar
Pros:

La piscina

Cons:

Que el cementerio este a la par

2025-12-30 via Nuitee
R
Romina extended_group gt
8
Pros:

Exceptional staff and clean, comfortable rooms.

Cons:

No way to lock the door to the room from the inside

2025-12-22 via Nuitee
N
Navas couple gt
10
Muy bueno
Pros:

Ubicación y servicio

Cons:

La puerta de la habitación no se podía poner llave por dentro

2025-12-14 via Nuitee
H
Henning couple de
9
Sehr gut
Pros:

Alles gut

2025-12-10 via Nuitee
F
Felipe couple gt
5
Sobrevalorado
Pros:

Super bien ubicado. El hotel muy bonito. El personal muy atento. Pero no es una habitación de ese precio. La cama es pequeña. El wifi no funciona. Y como todo el paredón no hay televisión

2025-12-09 via Nuitee
R
Rocío couple gt
10
2025-12-03 via Nuitee