Dlux Saigon

Hotels
5.7 (51 reviews)
371/32 Hai Ba Trung Street, Ward 8, District 3 , Ho Chi Minh City , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Good price
Cons:
Very dirty
Difficult access

Categories

Cleanliness
2.53
Very dirty.
Service
6.5
Needed assistance to contact the owner.
Location
7.54
It is located fairly in city center. Walking distance to everything.
Room Quality
4.49
Room on the first floor, not baggage friendly.
Amenities
7.02
Standard quality for this hotel tier.
Value for Money
7.48
Good price.
Food and Beverage
5.03
Standard quality for this hotel tier.
Overall Experience
5
Mixed feelings due to cleanliness issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:38

Property Description

Convenient Location: Situated just 200 metres from Tan Dinh Market in Ho Chi Minh City
Modern Amenities: Enjoy free parking, shared kitchen, and 24-hour room service
Nearby Attractions: Explore Diamond Plaza, War Remnants Museum, and more in the vicinity

To experience comfort and convenience in the heart of Ho Chi Minh City, book your stay at Dlux Saigon now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.7
Based on 51 reviews
Cleanliness: 2.53
Service: 6.5
Location: 7.54
Room Quality: 4.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 5.03
Overall Experience: 5
T
Torlone family_with_children es
1
Peggior posto del mondo
Pros:

Nulla

Cons:

Ci hanno dato solo le chiavi per entrare nella stanza senza le chiavi dell' edificio, siamo rimasti bloccati fuori per ore senza che nessuno rispondesse. Stanza sporca in condizioni indecenti nessuna comunicazione. ILLEGALE soggiornare in questo posto. Alla richiesta di spiegazioni fanno finta di non capire. Da chiamare la polizia!

2026-03-18 via Nuitee
D
Dr JPM solo_traveller se
1
Even with a confirmed reservation with a credit card, you do not have a reservation you can trust.
Cons:

We agreed on a check-in at 2pm. The hotel was locked. Nobody opened the door, the code did not work, nobody answered the phone. I had to get another hotel.

2026-02-24 via Nuitee
A
Aleksandr solo_traveller ru
6
2026-02-11 via Nuitee
Y
Yiting family with young children my
5
Passable
Pros:

It is located fairly in city center. Walking distance to everything.
Good price.

Cons:

Very dirty. Couldnt enter the property. I dont have a vietnamese number, cant text only call. Thank god i had a vietnamese friend that helped me call the owner to open the door. Our room is 1st floor (luckily) and theres only stairs so not baggage friendly.

2025-06-19 via Nuitee
E
Emanuel young couple de
1
DO! NOT! BOOK!! Horrible experience ruining a special day we were looking forward a lot! A disgrace!
Pros:

Basically mothing is good here apart from the location and the listed price but then it can easily happen that they give your room to somebody else hours before your arrival time.

Cons:

Do not book!!! The room on the pictures and all look bearable but there must be a reason a hotel in such a good location, even in a side street has such a poor rating. The owner gave our room to someone else even we clearly said that we will arrive close to the closing time. She was available on her phone but when we tried to find a solution with her, being stranded before the big reunification day parade with all the streets packed, she just turned off her phone. The biggest shame is that I gave my credit card details. So she had no excuse she could make. I guess she sold the room for somebody else for a handful of dollars more and didn't care if we end up on the streets or suffer from health issues to wait for the parade the whole night.
A disgraceful person with an attitude that is not atypical for f and b and hotel staff all over Vietnam. Do not book!!!

2025-05-04 via Nuitee
A
Aly young couple eg
8
Very good
2024-12-16 via Nuitee
P
Pratyush family with young children au
1
Bad
Cons:

Useless. Left us stranded for the whole day, couldnt check in. No communication and zero effort. Don't book.

2024-10-17 via Nuitee
D
Dipeshkumar solo traveller in
1
I wouldnt recommend anyone to go to this place for accomoddation. They have worse customer service..
Pros:

Nothnig at all.... As it was non refundable, i had to stay...

Cons:

Everything. Customer service was hactic. There was no one at check in time, no one even was availble to answer the calls. They replied me back after 30-40 mins at the time of check-in. People around the premises are not friendly at all.

2023-11-18 via Nuitee
T
Trinh family with young children vn
8
Very good
2023-07-31 via Nuitee
S
Schayb family with young children de
10
Very complete and wonderful
Pros:

The owner is cute, enthusiastic and lovely, the room is clean and warm

2023-05-25 via Nuitee
H
Hage family with young children fr
10
Exceptional
Pros:

Location was superb. Rooms were clean and shower pressure good. I particularly appreciated the flexibility of the hotel staff to change our room. Thank you

2023-05-24 via Nuitee
T
Trâm solo traveller vn
9
Superb
2023-05-21 via Nuitee
T
Trong young couple au
8
Very good
2023-05-13 via Nuitee
V
Vasquez young couple us
10
Exceptional
Pros:

Near the central with fully equipment, very friendly staff

2023-05-09 via Nuitee
A
Ani young couple vn
1
Bad
2023-05-06 via Nuitee
M
Maurer group ca
10
Exceptional
Pros:

A great comfortable hotel for an overnight stay with a variety of food options nearby. I travelled for work and wanted to stay close to where I was going to be for the day so chose the hotel based on proximity to my work event.

2023-05-05 via Nuitee
J
Jun solo traveller jp
1
WORST
Pros:

nothing

Cons:

Can't stay even if I go. No reception. There is nothing. There is no check-in guide. There was another company's office on the ground floor and I asked how I could check in. They just told me to call the hotel, but I couldn't because I didn't have a local phone number. There was no information on how to check in at the time of booking.

2023-05-04 via Nuitee
T
Tim young couple au
7
meh wouldn’t stay again expensive for location
Pros:

aircon

Cons:

no receptionist, sorta Airbnb style no instructions on how to get in, couldn’t contact the owner even to get inside once we arrived. room was smaller than anticipated and was sold with the promise of a balcony.

2023-04-30 via Nuitee
C
Charlotte young couple gb
4
Okay
Pros:

Bed was very comfy.

Cons:

-No one there to greet us, didn’t see one staff member the whole trip. Even just made us leave money for the room in a drawer.
-Room was covered in cobwebs and dust, really needs a clean.
-Hard to get in the gate.
-We were in one room the first night and told we had to move for the second night. We were on a tour all day so couldn’t move our stuff out of the room. The host we we never saw arranged that our stuff was moved when we weren’t there and then left all our stuff in a room all day which was unlocked.

2023-04-30 via Nuitee
S
Sandoval young couple th
9
Superb
Pros:

The room was clean and tidy. The staff was helpful. The shower was very good. good value for money.

2023-04-28 via Nuitee