Hotel Sentral Kuala Terengganu

Hotels
6.6 (48 reviews)
No 28-28A, Jalan Tok Lam , Kuala Terengganu , my
hs.ktrg@gmail.com

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Television in common areas
See all facilities

Review Highlights

Pros:
Close to local attractions
Cons:
Small room
No window in room
Difficult to perform personal activities due to space
No parking area
Minimal facilities

Categories

Cleanliness
5
The reviews did not specifically mention cleanliness, so an average neutral rating is assumed.
Service
5
Service was not a highlighted feature in the provided reviews, hence a neutral stance is reflected in the rating.
Location
9
The hotel's proximity to Pasar Payang and Masjid Negeri was seen as a major benefit by the guests.
Room Quality
3
Guests reported that the rooms were small and lacked windows, impacting their comfort and stay.
Amenities
3
Given the description of the hotel as old with minimal facilities, guests indicated a lower satisfaction with amenities.
Value for Money
5
There were no specific comments regarding value. However, limited amenities and room issues suggest a moderate rating.
Food and Beverage
5
Food and beverage options were not discussed in the reviews, leading to a neutral average rating.
Overall Experience
5
With the lack of detailed feedback on the overall experience, a neutral score represents an average observation from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:07

Property Description

Convenient Location

Modern Amenities

Multilingual Staff

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that all transactions must be made in MYR only. Late check-out is subject to availability and may be subject to additional charges. Please provide your booking confirmation upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 48 reviews
Cleanliness: 5
Service: 5
Location: 9
Room Quality: 3
Amenities: 3
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
K
Khidzir • young couple • my
9
Superb
2025-02-24 • via Nuitee
A
Ayu • young couple • my
8
Very good
2025-02-06 • via Nuitee
K
Khidzir • young couple • my
8
Very good
2024-12-25 • via Nuitee
N
Nurul • review category business travellers • my
8
Comfortable.
Pros:

The room was clean, even asked us if we wanted to change towels, mat etc and collected our trash (we stayed for 3 days). The staff gave us room with window.

Cons:

The car and motorcycle’s noises because the property was next to the main road.

2024-12-11 • via Nuitee
M
Mohdmustapha • young couple • my
7
Good
2024-10-02 • via Nuitee
F
Faiz • review category business travellers • my
6
ok for the type of hotel
Cons:

the room space quite small without window attached. quite difficult to performed praying

2024-09-19 • via Nuitee
N
Nurul • family with young children • my
10
Exceptional
2024-09-16 • via Nuitee
N
Nur • young couple • my
6
Pleasant
2024-07-29 • via Nuitee
S
Sk • review category business travellers • my
7
Good
2024-07-16 • via Nuitee
K
Khairul • young couple • my
1
Old hotel with minimum fasilities.
Pros:

Near the Pasar Payang and Masjid Negeri

Cons:

No parking area.

2024-05-31 • via Nuitee
D
Danish • young couple • my
5
Passable
2024-05-26 • via Nuitee
Z
Zuraida • young couple • my
10
Exceptional
2024-03-09 • via Nuitee
Z
Zailani • solo traveller • my
10
Exceptional
2024-01-26 • via Nuitee
A
Abdul • young couple • my
5
Passable
2023-12-08 • via Nuitee
A
Anonymous • solo traveller • my
8
Very good
2023-11-27 • via Nuitee
S
Syahira • family with young children • my
7
Good
2023-11-04 • via Nuitee
M
Melissa • young couple • my
8
Very good
2023-10-03 • via Nuitee
R
Ruzznefa • young couple • sa
3
Poor
2023-09-29 • via Nuitee
N
Nur • family with young children • my
7
Good
2023-09-15 • via Nuitee
A
Ahmad • review category business travellers • my
9
Superb
Cons:

Must pay deposit in cash.
We dont carry cash at this time.

2023-09-14 • via Nuitee