Семеен хотел и ресторант Райски залив

Hotels
8.4 (60 reviews)
80 улица Стамен Мирчев , Golyama Zhelyazna , bg

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location with beautiful views
Fast service in some areas
Cons:
Insect issues in rooms
Spa facilities not available

Categories

Cleanliness
7.69
Significant issues with insects in the rooms and concerns about regular cleaning.
Service
9.16
Generally responsive staff, but issues with handling reservations and breakfast services.
Location
10
Unique location with beautiful views and proximity to the lake.
Room Quality
8.7
Rooms were cozy but there were significant complaints about an infested bedroom.
Amenities
6.65
Spa facilities largely unavailable despite prior confirmation; room issues noted.
Value for Money
7.18
Guests felt underwhelmed given the price paid versus quality received.
Food and Beverage
8.14
Breakfast was minimal and not all facilities were operational as promised.
Overall Experience
9.69
Despite significant issues, some guests found positives, particularly in location and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:28

Property Description

Luxurious Accommodation with Scenic Views
Located just 37 km from Troyan Monastery, Семеен хотел и ресторант Райски залив offers a serene escape with a seasonal outdoor pool, private parking, lush garden, and a charming terrace. Indulge in culinary delights at the on-site restaurant and unwind at the bar or sauna. Stay connected with complimentary WiFi available throughout the property.

Comfortable Rooms with Modern Amenities
Each room at Семеен хотел и ресторант Райски залив is thoughtfully designed with a wardrobe, private bathroom, flat-screen TV, air conditioning, and some even boast a balcony. Enjoy a restful night's sleep with quality bed linen and plush towels provided.

Convenient Location and Easy Access
Conveniently situated near Sofia Airport, just 119 km away, this hidden gem offers a perfect blend of tranquility and accessibility. Book your stay now and experience a slice of paradise at Семеен хотел и ресторант Райски залив.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 60 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 6.65
Value for Money: 7.18
Food and Beverage: 8.14
Overall Experience: 9.69
Албена couple bg
5
2026-02-12 via Nuitee
V
Vladislav couple bg
10
Pros:

Location.

Cons:

The floor in the room was cold, the AC was turned on, but couldn't warm it. Same and for bathroom.

2026-02-09 via Nuitee
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Krasimir couple bg
1
2026-01-21 via Nuitee
Стефани couple bg
4
2026-01-20 via Nuitee
Деспина extended_group bg
7
2026-01-08 via Nuitee
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Georgi couple bg
9
2025-11-24 via Nuitee
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Katerina couple bg
6
2025-11-17 via Nuitee
Василена family_with_children bg
7
2025-11-02 via Nuitee
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Radka family_with_children bg
6
Pros:

Закуската е отлична за цената. Ресторанта е добър и обслужването е бързо. Местоположението е уникално - много красива гледка и добре поддържани общи части.

Cons:

В банята имаше наводнение когато пристигнахме, но реагираха бързо и оправиха повредата. За съжаление в стаите имаше много насекоми и децата не успяха да се отпуснат. Трябва да се почиства редовно от прах и насекоми.

2025-10-27 via Nuitee
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Kristian couple bg
10
2025-10-14 via Nuitee
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Yoana family_with_children bg
10
2025-10-09 via Nuitee
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1
Disappointing
Pros:

The location was close to the lake, so it was nice for walks.

Cons:

We only booked this hotel for its supposed spa facilities. We even called several times, last message being on the 23rd of September whilst we still had the free cancellation option, and we were told that the jacuzzi doesn’t work, but the sauna and the pool do. We were told that the pool is heated, and last year it worked until the end of October. However, upon arrival, not only did they not have rooms for us and couldn’t find our reservation for 15 mins, but we were also told that none of the spa facilities work. The “reception” is a desk in the restaurant, where the staff very clearly do not want to be. Absolutely not worth the money, no spa anywhere in sight. The breakfast was identical both mornings, and it was the bare minimum. Have stayed in cheaper hotels with much nicer staff, much nicer spa, much nicer food and much richer breakfast. Do not recommend.

2025-10-06 via Nuitee
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Monika extended_group bg
1
Extremely disappointing and not worth the money
Pros:

Not much.

Cons:

Firstly, we only booked this hotel so we could use the spa facilities. We purposefully asked several times before coming whether they were open, last message being on the 23rd september whilst we still had the option to cancel. The only thing we were told was that the jacuzzi doesn’t work. However, turns out nothing worked. No sauna, no pool.
Upon arrival, they couldn’t find our reservation and said they didnt have our rooms. They placed us in a house with 2 bedrooms, which we were ok with since we were friends with the other booking. However, one of the bedrooms was infested with ants, and by the third night you couldn’t even walk inside, so we were forced to sleep on the sofa, which was broken si wasn’t very comfortable at all. The other booking checked out 1 night before us, and whilst on our walk we got a call where our keys were because they didn’t even know we had an extra night. The breakfast was the bare minimum all mornings, but the cherry on the cake was that they didn’t even open the restaurant to serve breakfast on the last morning. So not only did we not get the spa we paid for, but also did not get our last breakfast that we also paid for. Absolutely disappointing and not worth the money.

2025-10-06 via Nuitee
Виктор family_with_children bg
10
2025-09-12 via Nuitee
Александър Стефанов extended_group bg
9
2025-09-11 via Nuitee
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7
Pros:

Супер

2025-09-10 via Nuitee
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Nikolai couple bg
7
Pros:

Басейнът е чист, естетически издържан, поддържан. Стаята -уютна , с всичко необходимо. Добро впечатление ми направи наличието на халати, освен хавлиите. Тихо, спокойно, красиво място, предразполагащо за почивка и уединение. Персоналът на ниво. Млади, отзивчиви, усмихнати хора. Разкошна градина и екстериор.

Cons:

Кухнята е меко казано ужасна. Съотношение качество-цена ...неравностойно. Брутални цени, по-високи от заведенията във Варна /от там съм/Ако си сменят готвача препоръчвам. Мястото е топ!
Благодаря за гостоприемството!

2025-09-07 via Nuitee
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10
2025-09-03 via Nuitee
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10
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2025-08-29 via Nuitee
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10
2025-08-28 via Nuitee