Hotel Boutique Eden Costa

Hotels
8.5 (76 reviews)
Zapoteco 26, Mz 3 Sector R, Chahue , Santa Cruz Huatulco , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful pool
Excellent restaurant
Cons:
Cleanliness issues (sand, dusty areas)
Maintenance issues in rooms
High price for some guests
Amenities inconsistencies (wifi, missing essentials)

Categories

Cleanliness
7.4
Guests generally mentioned cleanliness as a positive aspect, although a few reviews highlighted cleanliness issues like sand and dusty areas.
Service
8.1
Service was mostly appreciated with friendly and helpful staff mentioned frequently. However, some guests reported issues with towels not provided and lack of apology for mistakes.
Location
8.1
The hotel's location was well-received, with proximity to key landmarks, the beach, and restaurants mentioned positively.
Room Quality
7.8
Guests found the rooms cozy and quiet, though some reviews noted rooms being smaller than expected and maintenance issues.
Amenities
7.1
A mixed reception for amenities, with the pool being highlighted positively, but issues such as wifi outages and missing essentials mentioned in some reviews.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high given the facilities and services provided.
Food and Beverage
7.3
The hotel's restaurant received positive feedback for its food quality and service, though some guests desired more variety.
Overall Experience
8.1
The majority of guests had a positive overall experience, praising the cleanliness, friendly staff, and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:13

Property Description

Welcome to Hotel Eden Costa!

Modern Comforts: Experience a comfortable stay with amenities like free WiFi, air conditioning, and a TV in every room. The private bathrooms are equipped with a shower, hairdryer, and complimentary toiletries.

Convenient Facilities: Enjoy a worry-free stay with our 24-hour front desk, garden, terrace, and free parking. Benefit from additional services such as a tour desk, luggage storage, and a safety deposit box in each room.

Ideal Location: Explore the beauty of Santa Cruz Huatulco as we are conveniently located just 2 km from Downtown Huatulco/Crucecita and Santa Cruz Bay.

Book your stay at Hotel Eden Costa now and make your trip to Santa Cruz Huatulco unforgettable!

Important information:

Please inform Hotel Boutique Eden Costa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that construction work is going in some areas in the hotel and the restaurant.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 9 years old stay for MXN 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 76 reviews
Cleanliness: 7.4
Service: 8.1
Location: 8.1
Room Quality: 7.8
Amenities: 7.1
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.1
E
Esau young couple mx
8
Over valued
Pros:

Glad it hd an A/C bc it was hot and humid outside.
The pool was nice but we couldn't use it since it was only open from 8am til 9 pm and it was past 9pm when we checked in.

Cons:

There was sand around the room and under the bed, the stand with the mirror was very dusty, and they didn't leave us any towels in the bathroom to dry off after showering. Upon check out they asked us about the towels and we told the front desk that we didn't get any. And she didn't even apologize

2025-04-29 via Nuitee
M
Maureen young couple ca
9
Superb
Pros:

The restaurant had amazing food, helpful, friendly staff and the location was perfect.

Cons:

All good!

2025-04-23 via Nuitee
K
Karl family with young children ca
10
Great option:)
Pros:

This is a great location. We stayed in the area before, and it is close to many good places to eat, the beach (chahue), and the Chedraui (big grocery store). Easy and reasonable walk to Santa Cruz or La Crucecita.

Room was a little smaller than anticipated based on the pictures, but still cozy and quiet.

Pool was excellent and often quiet, which was very nice.

Son Juan restaurant, which is right in front, was convenient and excellent.

2025-03-27 via Nuitee
M
Michael solo traveller us
8
Nice small affordable hotel near great beach
Pros:

This small hotel is a 5 minute walk to one of the best beaches in Mexico.

Cons:

The wifi went out of service on my last two days.

2025-03-14 via Nuitee
D
Douglas young couple ca
9
Superb
Pros:

Central pool, gave lots of opportunities to meet other guests.

Cons:

Beds were a little hard but overall a nice quiet hotel.

2025-02-14 via Nuitee
S
Susan with friends us
10
Exceptional
Pros:

Very clean, beautiful pool, excellent restaurant and friendly helpful staff. Location is a short walk to the beach and many restaurants

2025-02-08 via Nuitee
D
Darrell young couple ca
8
Very good
2025-02-03 via Nuitee
Z
Zbigniew young couple ca
9
Superb
2025-01-28 via Nuitee
I
Itzel family with young children ee
10
Exceptional
Pros:

The location of the hotel is perfect; it's very easy to get to any of the bays that Huatulco has to offer. There is a mall and a convenience store within walking distance, and several restaurants with delicious and affordable food. The facilities are lovely and clean, the staff is very friendly and helpful.

2025-01-24 via Nuitee
V
Vicki young couple us
5
Passable
Pros:

Nice location. Boutique hotel.

Cons:

Toilet was not working when we arrived. Had to get maintence to replace flushing unit. No face towels, no silverware in kitchen suite. I felt the price was a bit high and the facilites needed work.

2025-01-17 via Nuitee
J
Joanne group ca
10
Exactly what we were looking for - friendly, clean and convenient!
Pros:

This small hotel had absolutely lovely staff. Very helpful and friendly. The pool was wonderful with lots of space to sit and read in the water, or swim and play. Rooms were clean and any issues addressed quickly. The hotel is just a few minutes walk from our favourite beach, and a nice walk or short taxi drive to the marina and the historical district and restaurants. We started every morning with a cappuccino and breakfast in the patio restaurant. Great service and clean rooms. Would stay again.

2025-01-04 via Nuitee
G
George young couple us
7
Good
2024-11-25 via Nuitee
V
Vladislav family with young children mx
10
Exceptional
Pros:

The pool, fresh and cleaned rooms, shower, balcony. And generally, where the hotel is. Next to the place is a grocery store, a big department store, cinema, downtown itself, and dozens of taxis.

Cons:

Needs comfortable pllows! Needs a bigger TV, needs a coffee machine. It's Oaxaca bb, land of coffee!

2024-07-20 via Nuitee
P
Patricia young couple us
8
Amazing staff!! Than u!!
Pros:

Staff was very friendly and helpful. We had a great time at the pool. The restaurant was nice and location was very good, less than 5 minutes from the mercado.

Cons:

The bed was a bit uncomfortable, pillows were bad

2024-07-13 via Nuitee
L
Lauren solo traveller us
9
Superb
2024-05-04 via Nuitee
D
David young couple us
7
Good
Pros:

Location, cleaning staff, breakfast all very good

Cons:

The very uncomfortable mattresses! The suite rooms had 2 double beds instead of a king bed option .

2024-04-11 via Nuitee
K
Karen young couple ca
9
Great location, great staff
Pros:

The location was perfect. Staff were excellent at all levels and all areas were very clean.

Cons:

We had a kitchenette, they could use better cooking utensil's such as a a better variety of sizes of pots and pans with lids.

2024-04-06 via Nuitee
S
S young couple ca
7
Good
Pros:

Our stay at Eden Costa was comfortable. The room had air conditioning, the pool was clean, and the restaurant was airy. We only stayed the one night, though, which was enough for us. Customer service was lacking, as were the finer details of a "boutique" hotel.

Cons:

Front Desk agent didn't even greet us on arrival, and was dismissive at other times.
The pool is open until 9pm, yet the same staff member came at 8pm and, without any communication, just turned off the jacuzzi jets while there were still guests sitting quietly in that very section. So bizarre.
The included breakfast offered coffee or juice, and when we asked for tea instead, they said they'd have to charge us. Quite the unnecessary line to draw, in our opinion.

2024-04-05 via Nuitee
R
Robinson solo traveller us
1
Disappointed
Pros:

The internet connection was excellent. Grocery stores, etc. within a 5-minute walk.

Cons:

The room was subpar. The white towels were stained. The toilet lid was loose and partially broken. The pics showing the hotel doesn´t show the surrounding area, which is sub-par.

2024-04-01 via Nuitee
C
Catherine family with young children ca
9
Superb
2024-03-31 via Nuitee