Grand Rapids Inn

Hotels
4.5 (113 reviews)
250 28th Street South West , Grand Rapids , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Fax/photocopying
ATM/banking
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Decent location
Kind staff
Cons:
Roach infestation
Room in poor condition

Categories

Cleanliness
2.25
The place looked run down and dirty, with roaches all over the room.
Service
6.25
The staff was kind, providing a decent level of service.
Location
6.25
The location was decent.
Room Quality
2.25
The room was infested with roaches and in poor condition.
Amenities
4.75
Standard quality for this hotel tier.
Value for Money
4.75
Standard quality for this hotel tier.
Food and Beverage
4.75
Standard quality for this hotel tier.
Overall Experience
4.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:18

Property Description

Convenient Location
Located just 11 minutes from Gerald R. Ford International Airport, Grand Rapids Inn offers easy access for travelers. Situated close to popular attractions like Woodland Mall, Van Andel Arena, and Calvin College, guests can explore the city with ease.

Onsite Dining and Amenities
Indulge in American cuisine at Elizabeth’s Kitchen, open for breakfast, lunch, and dinner. Enjoy the convenience of a microwave, fridge, and cable TV in each guest room. Free coffee in the lobby adds a welcoming touch to your stay.

Exceptional Services
Experience a comfortable stay with 24-hour front desk assistance, laundry facilities, and complimentary parking. Whether for business or leisure, Inn Grand Rapids provides the perfect blend of convenience and comfort.

Book your stay at Grand Rapids Inn now for a memorable experience!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$5 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.5
Based on 113 reviews
Cleanliness: 2.25
Service: 6.25
Location: 6.25
Room Quality: 2.25
Amenities: 4.75
Value for Money: 4.75
Food and Beverage: 4.75
Overall Experience: 4.75
T
Taylor couple us
1
Negative paid for a nasty roach infested room
Pros:

The location was decent and the staff was kind

Cons:

Roaches all over the room. The place looked run down and dirty

2026-01-19 via Nuitee
R
Robert couple us
4
2026-01-05 via Nuitee
R
Robert solo_traveller us
6
2025-09-29 via Nuitee
R
Ridgeway solo_traveller us
9
2025-08-16 via Nuitee
R
Rodriguez couple us
6
2025-08-09 via Nuitee
E
Endurance family with young children us
1
Bad
Pros:

Not clean and I wonder why putting this motel in your website

2025-04-29 via Nuitee
T
Tara review category business travellers us
3
Poor
Pros:

The hot tub was nice.

Cons:

The heater in the room didn't work that great so it never got warm in the room, but we didn't freeze to death either. The bathroom was very small, not made for larger people.

2025-02-22 via Nuitee
C
Chava solo traveller us
1
Bad
Pros:

Nothing

Cons:

Was told not to leave my room from the manager as my door was broken and he wouldn't let me back in. He told me I would not be allowed back in and I would be on the street. He decided to call me at 12 AM and it woke me.

2025-01-07 via Nuitee
D
David family with young children us
1
Horrible not worth the money
Pros:

Whirlpool

Cons:

Dirty nothing worked real well

2024-11-07 via Nuitee
A
Ayanna family with young children us
8
Very good
2024-10-25 via Nuitee
R
Rick review category business travellers us
5
Passable
2024-10-08 via Nuitee
F
Fogg solo traveller us
1
I slept well but would not stay there again. Grand Rapids Inn wasn't really in GR
Pros:

There was no breakfast. None expected. Was further from the airport that I expected as I am not familiar with the area

Cons:

Bugs in the room. No instructions for finding channels on the TV. Uncarpeted floor left dirt on my socks.

2024-08-31 via Nuitee
A
Ambrose young couple us
1
Bad
2024-08-17 via Nuitee
C
Cheal young couple us
6
Pleasant
Pros:

The jacuzzi was100% great!!

Cons:

The front door to the room was stuck shut had to ask front desk 3 times for a different key and still didn't work finally 45 min later front desk came to room amd had to kick door 2 ti.ez to get rbe door to open. Also security was very rude .when I was in the office talking to the front desk about the door . Security asked how many people we had in our van coming to the room.

2024-08-15 via Nuitee
K
Kenneth family with young children us
10
Exceptional
2024-08-08 via Nuitee
P
Paige young couple us
1
Bad
2024-07-24 via Nuitee
W
Wade young couple us
5
Lower the rate it's cheaper to stay at a higher quality hotel $50.00 flat rate should be your rate
2024-07-17 via Nuitee
R
Robert solo traveller us
5
Very poor condtion
Cons:

Poor condtion

2024-07-04 via Nuitee
G
Gerald young couple us
8
Very good
2024-06-20 via Nuitee
A
Adam family with young children us
1
Bad
2024-05-23 via Nuitee