Ittai Hotel

Hotels
7.7 (94 reviews)
Pasaje Rio Pacsa Nº107, Esquina Caracoles , Iquique , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Luggage storage
Tour desk
Car hire
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Limited amenities
Overpriced for value

Categories

Cleanliness
6.94
Many reviews mentioned poor cleanliness and maintenance issues.
Service
8.91
Staff was noted to be helpful despite issues.
Location
8.95
Several reviews highlighted the good location.
Room Quality
7.9
Rooms were described as spacious but with some issues.
Amenities
6.93
Limited amenities and issues with facilities.
Value for Money
6.89
Many reviews felt the hotel was overpriced for the experience.
Food and Beverage
6.94
Breakfast lacked variety and quality.
Overall Experience
8.11
Mixed experiences, with potential noted but considerable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:01

Property Description

Mountain Views and Relaxation at Ittai Hotel

Scenic Swimming Pool: Enjoy stunning views of the mountains and Licancabur volcano from our large swimming pool, perfect for a relaxing day under the sun.

Comfortable Rooms: Our spacious rooms are equipped with all the amenities you need, including a private bathroom, satellite TV, and a private terrace to unwind after a day of exploration.

Tour Desk Services: Let our tour desk help you plan your adventures with a variety of excursions and valuable tourist information at your disposal.

Experience the beauty of San Pedro de Atacama at Ittai Hotel. Book now to make unforgettable memories.

Important information:

Foreign business travelers who require a printed invoice will also be charged the additional 19%, regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation


LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 94 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 6.93
Value for Money: 6.89
Food and Beverage: 6.94
Overall Experience: 8.11
T
Trinidad family_with_children cl
1
Pros:

Pésimo

Cons:

Nada

2026-04-05 via Nuitee
C
Cecilia Vera family_with_children at
10
Pros:

Posizione comodissima, personale gentile, ottima colazione e piscina bellissima!

2026-04-03 via Nuitee
N
NEIL extended_group gb
10
Good location, people, rooms, pool and breakfast
Pros:

Everything

Cons:

Nothing

2026-03-28 via Nuitee
R
Roberto family_with_children cl
10
Tour familiar
Pros:

La piscina maravillosa y el desayuno muy bueno.

Cons:

Que no hubiera un lugar o sala para escuchar música.

2026-03-26 via Nuitee
L
Luz solo_traveller cl
9
Descanso
Pros:

Las instalaciones y ubicación

Cons:

En general todo bien

2026-03-16 via Nuitee
C
cesar extended_group cl
6
Pros:

Las instalaciones

Cons:

El desayuno y la atencion

2026-03-09 via Nuitee
G
Giorgia Maria extended_group br
2
2026-02-28 via Nuitee
J
John David couple gb
7
Good location and helpful reception staff, appalling breakfast experience
Pros:

The cleanliness of the room, pool and surroundings, the helpfulness of the reception lady who was also very helpful.

Cons:

The water to the shower was erratic in temperature, and difficult to adjust to a happy medium. Breakfast was one of the worst we’ve experienced globally. Everything including bread was over sweet. There were scrambled eggs some mornings but not always, and also not ready at the stated start time. Most mornings the buffet was incomplete at the start and this delay meant missing part of it when early start if tours was involved. Three mornings, out of butter, so dry bread and toast. Last morning an 08.00 pickup for the airport things were not ready at 07.30. The hot water flask device was not plugged in for the second time and took 20 mins before a hot drink could be made. No scrambled eggs on last morning. Another couple at breakfast knocked on the kitchen door and asked for butter and eggs. Only after the man came out she was able to ask for eggs. They were then prepared and brought with undue delay. Only then did this individual approach my wife despite having seen us 25 minutes earlier when bringing out other items that weren’t in place at the start, to ask if she would like any, but too late. His attitude was one that suggested he couldn’t care less and was unaffected by the hotel’s stipulated start time. We ended up having to purchase supplementary breakfast items at other places.

2026-02-26 via Nuitee
P
Pablo family_with_children cl
10
2026-02-23 via Nuitee
C
Claudio couple cl
5
2026-02-22 via Nuitee
I
Ines family_with_children cl
10
2026-02-14 via Nuitee
K
Kamila couple br
3
Sumiu dinheiro e cartão
Pros:

Tamanho do quarto

Cons:

Sumiu um cartão de crédito internacional e 30mil pesos chilenos do meu quarto e 1 mil dólares do quarto de um amigo. A recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada.

2026-02-08 via Nuitee
K
Kamila couple br
1
Roubaram dólar, pesos e cartão
Pros:

Tamanho do quarto

Cons:

Sumiu mil dólares em espécie do meu quarto, e um cartão de crédito internacional, mais 30mil pesos chilenos do quarto de um amigo. A recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada.

2026-02-08 via Nuitee
K
Kamila family_with_children br
1
Roubaram dinheiro e cartão
Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee
K
Kamila couple br
4
Sumiu dinheiro e cartão
Pros:

Tamanho dos quartos

Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee
K
Kamila couple br
3
Sumiu dinheiro e cartão
Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee
K
Kamila couple br
1
Roubo de dinheiro e cartão
Pros:

Quarto

Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee
K
Kamila couple br
4
Sumiu dinheiro e carta
Pros:

Tamanho quarto

Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee
K
Kamila couple br
2
Roubaram dinheiro e cartão
Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee
K
Kamila extended_group br
3
Sumiu dinheiro e cartão
Cons:

Sumiu um cartão de crédito internacional + 30mil pesos chilenos + 1 mil dólares do quarto de amigos (estávamos em um grupo grande). Decepcionante a recepção do hotel nem deu atenção ao nosso relato e disse que não podia fazer nada, prejuízo para os hóspedes.

2026-02-08 via Nuitee