Hotel Casa San Miguel

Hotels
8.3 (365 reviews)
Zacateros 23 , San Miguel de Allende , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and organized
Nice breakfast
Cons:
Mold in bathroom
Poor customer service
Noisy at night
Inaccurate booking details

Categories

Cleanliness
7.28
Some reviews mention issues like mold in the bathroom and rooms showing age.
Service
8.25
Mixed feelings; some guests appreciated the friendliness, while others reported poor customer service.
Location
9.29
Consistently praised for being close to the center and easy walking distance to various sites.
Room Quality
7.74
Concerns about small rooms and hard beds, but cleanliness was acknowledged.
Amenities
8.27
Mention of breakfast options, though there were some discrepancies in what was included.
Value for Money
8.73
Generally perceived as good value, though some felt the standards did not justify higher prices.
Food and Beverage
8.28
Breakfast was delicious according to some reviews, though concerns about misleading offerings were noted.
Overall Experience
8.55
Mixed reviews overall; location and service were highlighted, balancing some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:13

Property Description

Prime Location in San Miguel de Allende
Hotel Casa San Miguel is perfectly situated just 200 metres from the main square, offering guests easy access to the vibrant heart of San Miguel de Allende.

Modern Eco-Friendly Accommodation
Experience a stay in our modern and eco-friendly hotel, where each room is equipped with a desk, cable TV, and a private bathroom with a refreshing shower.

Convenient Amenities and Services
Enjoy our garden, 24-hour reception with a tour desk, and assistance from our knowledgeable staff in organizing cultural activities and tours around San Miguel and nearby towns.

Ready to immerse yourself in the charm of San Miguel de Allende? Book your stay at Hotel Casa San Miguel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 365 reviews
Cleanliness: 7.28
Service: 8.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.55
L
Lorena • solo_traveller • mx
10
2026-06-19 • via Nuitee
M
Mónica • solo_traveller • mx
10
2026-06-15 • via Nuitee
R
Rosey Malone • solo_traveller • mc
4
Pros:

Lo céntrico

Cons:

No tiene servicio T.V. ni local ni cable
No llega señal de Internet
No tiene frigorífico
Tarda en salir agua caliente

2026-06-14 • via Nuitee
L
Lupita Villaseñor • solo_traveller • mx
10
Pros:

La comodidad, tranquilidad, lo acogedor del hotel, me encantó, regresaré pronto!✨️

Cons:

Todo me gustó

2026-06-13 • via Nuitee
A
Ana Maria • extended_group • mx
9
excelente
Pros:

la ubicacionn

2026-06-09 • via Nuitee
J
Jose Luis • solo_traveller • us
4
Pros:

Close to the center of the town too little the bathroom and the room

Cons:

One of the things I don't like is when I reserve through booking I get the worst rooms or the one all the way to the top or far away

2026-06-08 • via Nuitee
S
Steven • extended_group • gt
5
Regular
Pros:

Ubicación buena

Cons:

No ponen en realidad cómo es el alojamiento, no hay aire acondicionado, no informan al inicio que solo efectivo

2026-06-07 • via Nuitee
G
George Philip • solo_traveller • us
9
Pros:

Great location. Nice room. Clean.

2026-06-05 • via Nuitee
G
Gerson • couple • mx
8
2026-05-30 • via Nuitee
E
enrique • couple • mx
10
2026-05-24 • via Nuitee
L
Leticia • family_with_children • mx
10
Una experiencia de lo mejor!
Pros:

La amabilidad y calidez de la gente, lo céntrico y que no hubo problema con el estacionamiento.

Cons:

Todo bien

2026-05-22 • via Nuitee
L
Larch • solo_traveller • us
1
Pros:

I needed a place with 24 desk because of a flight delay in a city where I know no one. After booking with you I received a message from the Hotel that they could not accept my booking. The message didn’t explain why in English. I went somewhere else at 230 am. I needed a safe place and this hotel didn’t deliver. The hotel did charge my card even though they rejected my reservation. Think twice if traveling.

2026-05-08 • via Nuitee
F
Fernando • solo_traveller • mx
10
Pros:

Ubicación

Cons:

...

2026-05-04 • via Nuitee
D
Diaz • solo_traveller • mx
10
Pros:

Servicio, atención amabilidad del personal

Cons:

Sin comentario alguno

2026-05-04 • via Nuitee
M
Marjorie • extended_group • us
9
2026-05-03 • via Nuitee
A
Alejandro • solo_traveller • mx
6
Meh
Pros:

The location was great, the staff were very nice

Cons:

First of all I asked for a special request for my annyversary and they didn't put it. They didn't show the bathroom at the booking and when we got there, it was so small and the shower was so purelly designed, that the water spilled all over the room and bathroom. Overall the amount of money for the room wasn't worth it.

2026-05-03 • via Nuitee
M
Miliän • solo_traveller • mx
7
Pros:

La ubicación y costo fue lo mejor!

Cons:

Falla constante del Internet, baños son demasiados estrechos y mal sistema de desagüe, el tv no funcionaba...nos cambiaron de habitación y algo mejoro.

2026-05-02 • via Nuitee
T
Tasha • extended_group • tt
10
Lovely stay in the heart of centro histórico
Pros:

Always enjoy staying here. This is my favourite spot everytime I visit san Miguel! This was my 5th stay here

Cons:

Nothing!

2026-04-30 • via Nuitee
P
patty • solo_traveller • mx
10
Pros:

Excelente servicio y buena ubicación

Cons:

Todo me gustó

2026-04-28 • via Nuitee
Y
Yara Itzel • family_with_children • mx
8
Pros:

Excelente ubicación, relación calidad-precio esta muy bien, buena limpieza y personal muy amable

Cons:

La cama ya esta algo usada, se sumio de un hoyo que tenia

2026-04-23 • via Nuitee