Hôtel Itzalpea

Hotels
7.8 (995 reviews)
5 place du Trinquet , Saint-Jean-Pied-de-Port , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Cons:
Dated rooms
Limited amenities
Issues with cleanliness

Categories

Cleanliness
7.46
Several mentions of issues with cleanliness in bathrooms and rooms.
Service
8.63
Friendly staff were noted, but limited service availability was a downside.
Location
8.97
Many reviews praised the convenient and exceptional location.
Room Quality
7.92
Rooms described as comfortable but dated, with a few negative mentions.
Amenities
6.45
Limited amenities noted, including issues with bathroom facilities.
Value for Money
8.41
Overall value perceived as acceptable among reviewers.
Food and Beverage
5.96
Missing breakfast options and a lack of food services were common complaints.
Overall Experience
8.63
Overall experiences were reported as mostly positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 04:31

Property Description

Charming Basque Country Retreat

Individually Decorated Guestrooms: Experience cozy accommodation with unique wooden furnishings and modern amenities including private bathrooms and TVs.

Relaxing Lounge Area: Unwind in our inviting lounge filled with books and board games, perfect for a peaceful evening after a day of exploring.

Convenient Location: Explore nearby attractions like Espelette village and beautiful beaches just a short drive away. Enjoy the convenience of free public parking nearby.

Book your stay at Hôtel Itzalpea for a delightful Basque country getaway!

Important information:

Please note that the property does not have an independent access and closes every day at 23:00.

Arrivals after 20:30 are not possible.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 995 reviews
Cleanliness: 7.46
Service: 8.63
Location: 8.97
Room Quality: 7.92
Amenities: 6.45
Value for Money: 8.41
Food and Beverage: 5.96
Overall Experience: 8.63
C
Charles • solo_traveller • us
10
Pros:

This hotel was a 10 clean quiet comfortable warm

Cons:

Nothing

2026-04-02 • via Nuitee
J
Joanne • couple • au
9
Pros:

Large room, plenty of space, clean, close to super market, cafes, and pilgrims office

2026-04-01 • via Nuitee
F
Fabiano • solo_traveller • it
7
2026-03-30 • via Nuitee
T
Theresa • solo_traveller • de
7
2026-03-30 • via Nuitee
C
Carrillo • solo_traveller • us
10
2026-03-18 • via Nuitee
N
Ninon • couple • fr
7
2026-03-15 • via Nuitee
F
FLORENCE • couple • fr
7
2026-03-14 • via Nuitee
W
Wolfgang • solo_traveller • at
7
2026-03-10 • via Nuitee
N
Nil • couple • es
10
Pros:

.

Cons:

.

2026-03-06 • via Nuitee
E
Eric • couple • fr
9
2026-03-06 • via Nuitee
J
Jihane • solo_traveller • fr
6
2026-03-06 • via Nuitee
C
Caroline • solo_traveller • de
8
Sehr schöne Unterkunft in Saint Jean
Pros:

Sehr schöne Zimmer und die Lage

2026-03-05 • via Nuitee
R
Roger • couple • fr
7
Pros:

Déjà venus plusieurs fois dans cet hôtel en hiver, nous apprécions son emplacement, et le fait de pouvoir se restaurer à proximité .

Cons:

Le manque d'eau chaude le soir,malgré avoir ouvert le robinet assez longtemps, sur les conseils de la propriétaire .
Pas de problème le matin, mais pas très écolo quand même toute cette eau perdue...

2026-03-05 • via Nuitee
I
ISABELLE • extended_group • fr
8
2026-03-04 • via Nuitee
F
Fritz • couple • at
8
2026-03-04 • via Nuitee
C
christelle • couple • fr
10
2026-02-24 • via Nuitee
M
Mathieu • couple • fr
5
Pros:

La chambre est très propre et confortable

Cons:

Le fait qu il n' y avait pas exceptionnellement d eaux chaudes pour se doucher

2026-02-23 • via Nuitee
G
GASSIES • solo_traveller • fr
9
Pros:

Chambre sur rue principale, mais très calme grâce à 2 double vitrage, confortable avec une super literie. Un bon radiateur nous a permis de sécher nos affaires, car séjour pluvieux. Nous y reviendrons.

2026-02-13 • via Nuitee
M
Michael • solo_traveller • fr
9
Pros:

L'emplacement et la taille de la chambre

Cons:

L'eau chaude très très longue à arrivé et pas très chaude en fait...pas très agréable

2026-02-11 • via Nuitee
A
Armin • solo_traveller • de
8
Pros:

Alles ok

2026-01-28 • via Nuitee