Hôtel Itzalpea

Hotels
7.8 (1164 reviews)
5 place du Trinquet , Saint-Jean-Pied-de-Port , fr
+33 5 47 71 36 56

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Non-smoking throughout
Sun terrace
Daily housekeeping
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Cons:
Dated rooms
Limited amenities
Issues with cleanliness

Categories

Cleanliness
7.46
Several mentions of issues with cleanliness in bathrooms and rooms.
Service
8.63
Friendly staff were noted, but limited service availability was a downside.
Location
8.97
Many reviews praised the convenient and exceptional location.
Room Quality
7.92
Rooms described as comfortable but dated, with a few negative mentions.
Amenities
6.45
Limited amenities noted, including issues with bathroom facilities.
Value for Money
8.41
Overall value perceived as acceptable among reviewers.
Food and Beverage
5.96
Missing breakfast options and a lack of food services were common complaints.
Overall Experience
8.63
Overall experiences were reported as mostly positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 04:31

Property Description

Charming Basque Country Retreat

Individually Decorated Guestrooms: Experience cozy accommodation with unique wooden furnishings and modern amenities including private bathrooms and TVs.

Relaxing Lounge Area: Unwind in our inviting lounge filled with books and board games, perfect for a peaceful evening after a day of exploring.

Convenient Location: Explore nearby attractions like Espelette village and beautiful beaches just a short drive away. Enjoy the convenience of free public parking nearby.

Book your stay at Hôtel Itzalpea for a delightful Basque country getaway!

Important information:

Please note that the property does not have an independent access and closes every day at 23:00.

Arrivals after 20:30 are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.8
Based on 1164 reviews
Cleanliness: 7.46
Service: 8.63
Location: 8.97
Room Quality: 7.92
Amenities: 6.45
Value for Money: 8.41
Food and Beverage: 5.96
Overall Experience: 8.63
E
Enrique • solo_traveller • es
7
2026-07-25 • via Nuitee
M
Melvin • solo_traveller • fr
10
2026-07-25 • via Nuitee
J
Jean-pierre • solo_traveller • fr
6
Sentiment d’etre seul dans un hotel sans personnel
Pros:

Emplacement

Cons:

Equipement, Accueil

2026-07-25 • via Nuitee
G
Georges • solo_traveller • be
8
Pros:

Tres bonne aquell et caliter prix

2026-07-23 • via Nuitee
P
Paul • solo_traveller • us
5
Very poor wifi
Pros:

Location

Cons:

Abyssmal internet. Like many hotels, it appears they use one residential router for a commercial property. The wifi does not work in some of the rooms.

2026-07-22 • via Nuitee
M
Mario • solo_traveller • it
5
Cons:

Nessun servizio

2026-07-19 • via Nuitee
B
Beatriz • extended_group • es
8
No conozco otros establecimientos,me pareció correcto el alojamiento.
Pros:

Sitio cèntrico.

Cons:

Escaleras y aislamiento pobre en la habitación ( se oían las duchas colindantes).

2026-07-18 • via Nuitee
P
Piollet • solo_traveller • fr
7
Pros:

Bonne situation.

Cons:

La machine à café dans le hall est un peu chère sachant qu'il n'y a pas de possibilité de prendre de petit déjeuner. Mais ça dépanne.

2026-07-16 • via Nuitee
J
Jan • solo_traveller • nl
9
2026-07-16 • via Nuitee
F
Frank • couple • ch
9
2026-07-15 • via Nuitee
C
Christine • solo_traveller • us
8
The owner was so welcoming that I would stay there again.
Pros:

The owner Justine was wonderful! She helped me with my bag and dinner reservations.🙂

2026-07-15 • via Nuitee
J
Justin • solo_traveller • us
8
2026-07-15 • via Nuitee
J
jean marie • solo_traveller • fr
5
tres moyen
2026-07-14 • via Nuitee
F
Frederike • couple • fr
7
Prima verblijf midden in de stad
Pros:

Prima locatie in het midden van de stad. Je zit overal dichtbij. Er is geen restaurant en er wordt geen ontbijt gereserveerd, maar dat kun je op loopafstand overal snel vinden.

2026-07-13 • via Nuitee
P
Pierrette • solo_traveller • be
10
2026-07-13 • via Nuitee
P
Paul • solo_traveller • es
8
Fine for one night.
Pros:

Location, comfy room, free coffee in the morning

Cons:

Shower would have been great but holder was broken. No reception staff before 15.30

2026-07-11 • via Nuitee
K
Karine • family_with_children • fr
6
Pros:

Sur une des chambre la salle de bain etait très vétuste avec un WC sanibroyeur. Et dans notee chambre des que les occupants marchaient on avait le plafond qui craquait. Sinon l hôtel etait propre et la dame sympathique. Mais on s attendait à mieux.

2026-07-09 • via Nuitee
E
Elia • couple • it
8
2026-07-09 • via Nuitee
L
Leyton • solo_traveller • us
10
2026-07-09 • via Nuitee
Y
YASUFUMI • solo_traveller • jp
8
2026-07-07 • via Nuitee