Hotel Presena

Hotels
8.4 (418 reviews)
Via Nazionale 9 A , Passo del Tonale , it

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Good breakfast
Great location
Cons:
Small bathrooms
Some rooms dated
Issues with mattress and pillows

Categories

Cleanliness
7.94
Clean in general but some comments about the bathroom being small and dated.
Service
8.72
Overall positive feedback about the staff's kindness and helpfulness.
Location
8.85
Convenient and central location mentioned positively across multiple reviews.
Room Quality
8.1
Rooms are spacious but some comments about the cleanliness and old fixtures.
Amenities
8.43
Good amenities mentioned, though some minor issues with functionality.
Value for Money
8.2
Fairly priced but some areas may need updates as per review insights.
Food and Beverage
8.64
Breakfast is generally praised, with some variety noted.
Overall Experience
8.31
Overall satisfaction remains positive with high points for service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:00

Property Description

Alpine Charm and Convenience

Wellness Centre and Ski Proximity

Buffet Breakfast and Ski Amenities

Book now to experience the perfect blend of comfort and adventure at our Alpine-style hotel in Passo Del Tonale.

Important information:

Please note that access to the wellness area costs EUR 9 per person.

A surcharge applies for arrivals outside check-in hours. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 418 reviews
Cleanliness: 7.94
Service: 8.72
Location: 8.85
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.2
Food and Beverage: 8.64
Overall Experience: 8.31
S
SUI • family_with_children • it
10
Pros:

Great location, friendly staff

2026-05-01 • via Nuitee
R
Ralf • couple • de
8
Nettes Personal, top Lage, tolles Frühstück, gutes Abendessen
Pros:

Nähe zu den Liften

2026-04-17 • via Nuitee
I
ivan • family_with_children • it
10
2026-04-04 • via Nuitee
F
Francesca • couple • it
6
Pros:

Le camere risultano molto pulite e ben curate. La colazione, tuttavia, non è particolarmente degna di nota e non raggiunge il livello tipico dei classici hotel di montagna.

Cons:

L’unico aspetto negativo riguarda l’accoglienza: la receptionist si è dimostrata poco cortese. A fronte della mia richiesta di una tazza di acqua calda, inizialmente si è rifiutata, invitandomi a servirmi direttamente dal rubinetto della stanza.

2026-04-04 • via Nuitee
B
barbara • couple • it
8
2026-03-30 • via Nuitee
M
Mattia • extended_group • it
10
2026-03-26 • via Nuitee
H
Håkan • couple • se
9
Bra faciliteter, skidförvaring. Spa. Läget.
Pros:

Trevlig personal. Utmärkt läge. Bra frukost. Skidförvaring. Spa.

Cons:

-

2026-03-24 • via Nuitee
B
Boss • family_with_children • at
10
2026-03-22 • via Nuitee
I
Izabela • solo_traveller • pl
8
2026-03-20 • via Nuitee
M
Maurizio • family_with_children • it
8
Pros:

Posizione

Cons:

Giorno di partenza non hanno posto sicuro per i bagagli

2026-03-17 • via Nuitee
M
Miriam Massini Alunn • family_with_children • it
9
2026-03-13 • via Nuitee
E
enrico • family_with_children • it
9
Ottimo
Pros:

Di fianco alle piste

Cons:

Camera grande e accogliente

2026-03-01 • via Nuitee
I
Iren • family_with_children • cz
10
2026-02-28 • via Nuitee
S
Sarah • family_with_children • be
6
Pros:

Het ontbijt

Cons:

De harde bedden leken wel meer op planken

2026-02-23 • via Nuitee
P
paolo • family_with_children • it
8
ottimo
2026-02-12 • via Nuitee
M
Marco • couple • it
6
Molto vecchio stampo ma centrale
2026-01-19 • via Nuitee
M
maurizio • family_with_children • it
9
Pros:

Colazione a piacimento con prodotti di ottima qualita' sia dolce che salata. Titolari molto cortesi e sempre disponibili.

2026-01-19 • via Nuitee
E
Edy • couple • it
10
2026-01-19 • via Nuitee
I
Ivan • couple • it
6
2026-01-19 • via Nuitee
C
Claudia • couple • de
5
Enttäuschend
Pros:

Das Frühstücksbuffet war das einzig Gute bei unserem Aufenthalt.

Cons:

Kann die sehr guten Bewertungen nicht nachvollziehen, wir waren sehr enttäuscht. Hatten extra nach einem Zimmer mit Terrasse/Balkon gesucht und deshalb dieses Hotel ausgewählt. Wir bekamen ein Zimmer ohne mit Fensterblick auf eine Baustelle. Ausserdem war das Zimmer kalt und ungemütlich. Ein Duschvorhang in einem "3-Sterne" Hotel geht echt gar nicht. Das Restaurant war auch geschlossen. Die Zugänglichkeit ist ebenfalls unfreundlich: Parkplatz nur über hohen Bordstein befahrbar (= unmachbar für unser Auto) und nur Treppe zum Haupteingang, echt mühsam mit schweren Koffern. In anderen Hotels helfen die Portiers, wenn sie sehen, dass eine Frau Mühe hat...

2026-01-19 • via Nuitee