Bayside Hotel Pietermaritzburg

Hotels
10 (744 reviews)
157 West Street , Pietermaritzburg , za

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Cons:
Room did not match online description
Safety concerns about location
Various amenities not functioning

Categories

Cleanliness
10
The room was clean, but there were complaints about maintenance and missing toiletries.
Service
10
Staff was friendly despite complaints about responsiveness.
Location
10
Several comments indicated safety concerns and proximity to undesirable areas.
Room Quality
10
Mixed reviews regarding room conditions and amenities; some items not functioning.
Amenities
10
Issues with Wi-Fi, TV, and faulty electrical sockets were noted.
Value for Money
10
Some guests felt the pricing was high for the quality provided.
Food and Beverage
10
No specific feedback on food and beverage; presumed satisfactory.
Overall Experience
10
High overall satisfaction with a few notable issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:41

Property Description

Convenient Location
Located in Pietermaritzburg, Bayside Hotel offers easy access to popular attractions like KwaZulu-Natal Museum and Comrades Marathon House.

Comfortable Accommodation
Experience comfort in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms. Some rooms even feature a kitchen for added convenience.

Friendly Service
Our 24-hour front desk staff, fluent in English and Zulu, are always ready to assist you during your stay at Bayside Hotel Pietermaritzburg.

Experience a delightful stay in Pietermaritzburg at Bayside Hotel. Book now for a memorable experience!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 50 per day.

Location

Guest Reviews

10
Based on 744 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
Noluthando solo_traveller za
5
2026-05-14 via Nuitee
M
Mzobe couple za
1
2026-05-13 via Nuitee
N
Nosimilo solo_traveller za
1
I rather sleep at the taxi rank than booking your place(Bayside hotel PMB) .
Cons:

The bedding was dirty they refused to change it I had to go and book another guesthouse at night. The service was very bad

2026-05-13 via Nuitee
S
Sithembile family_with_children za
7
Staff attitude was very good
Pros:

it was close by to the place i was attending workshops to..
Bed was comfortable. I accessed to Wifi without any difficulties.
They serve us cereal,coffee & tea & apple.
Room was clean.
Tv channels met with my favorites.
Water was hot,we enjoyed it.

Cons:

Aircon was not working.

2026-05-12 via Nuitee
T
Thenji solo_traveller za
6
It was good
Pros:

I would like to complement the cleanliness of the property, but the air-conditioner was not working properly..

Cons:

Hygiene

2026-05-06 via Nuitee
L
Lee solo_traveller za
1
Pros:

The television and room were moderately good

Cons:

The area and the disturbance from the staff once I booked in.

2026-05-03 via Nuitee
S
Sanele couple za
10
2026-05-01 via Nuitee
B
Beverley solo_traveller za
1
Filthy lodge brown dirty bedding
Pros:

Nothing

Cons:

I have pictures of this place a white bedding soiled to brown torn towels smelly bedding smelling room told the staff change the room and the rooms smell of a sewer cos the staff only tidy the bed they don't wash the bedding my body itch my face itch with the smell pillows manager or owner need to restructure police crew where booked in noise till this morn no rest no sleep I will nva recommend this place to ppl coming from far

2026-05-01 via Nuitee
S
siphiwe couple za
2
Cons:

Linen was dirty, towels were stained, curtains dirty and greasy, flimsy pillows with pungent smell. Balcony dirty. Plastic chair provided not comfortable

2026-04-30 via Nuitee
C
Cyril family_with_children za
4
2026-04-28 via Nuitee
S
Sihle couple kw
5
2026-04-27 via Nuitee
T
Tim extended_group za
7
2026-04-25 via Nuitee
T
Themba couple za
10
2026-04-25 via Nuitee
M
Mndeni solo_traveller za
8
2026-04-25 via Nuitee
N
Ngobese family_with_children za
10
2026-04-25 via Nuitee
D
Dlamini couple za
8
2026-04-21 via Nuitee
N
Nonhlanhla Mpanza family_with_children za
8
2026-04-13 via Nuitee
Q
Qiniso family_with_children za
8
Pros:

The interior the settings

Cons:

Bar fridge was not cold.

2026-04-13 via Nuitee
S
Sondlo couple za
9
2026-04-10 via Nuitee
N
Nokwanele Lucia solo_traveller za
1
I never wanna go to that place
Pros:

It’s horrible

Cons:

Everything is bad

2026-04-09 via Nuitee