Bayside Hotel Pietermaritzburg

Hotels
10 (770 reviews)
157 West Street , Pietermaritzburg , za

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Family rooms
Private parking
Private check-in/check-out
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Cons:
Room did not match online description
Safety concerns about location
Various amenities not functioning

Categories

Cleanliness
10
The room was clean, but there were complaints about maintenance and missing toiletries.
Service
10
Staff was friendly despite complaints about responsiveness.
Location
10
Several comments indicated safety concerns and proximity to undesirable areas.
Room Quality
10
Mixed reviews regarding room conditions and amenities; some items not functioning.
Amenities
10
Issues with Wi-Fi, TV, and faulty electrical sockets were noted.
Value for Money
10
Some guests felt the pricing was high for the quality provided.
Food and Beverage
10
No specific feedback on food and beverage; presumed satisfactory.
Overall Experience
10
High overall satisfaction with a few notable issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:41

Property Description

Convenient Location
Located in Pietermaritzburg, Bayside Hotel offers easy access to popular attractions like KwaZulu-Natal Museum and Comrades Marathon House.

Comfortable Accommodation
Experience comfort in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms. Some rooms even feature a kitchen for added convenience.

Friendly Service
Our 24-hour front desk staff, fluent in English and Zulu, are always ready to assist you during your stay at Bayside Hotel Pietermaritzburg.

Experience a delightful stay in Pietermaritzburg at Bayside Hotel. Book now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 50 per day.

Location

Guest Reviews

10
Based on 770 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Maria Wendy • solo_traveller • za
1
DO NOT WASTE YOUR MONEY ON THIS PLACE
Pros:

Pathetic!!!! No wonder they offer rooms For R250
We did not sleep at all, guests arguing in the parking lot right here where we were sleeping from 12am until 6:38 moving around the hotel causing a whole comotion(6 to 7 hours of torture) , the gard himself couldnt stop them, instead he was part of the noise. Eventually we woke up to see what's happening this was just after 6 this morning... , turns out the guy brought/bought a prostitute and his things went MISSING,their cameras in Reception can support what I'm saying (if they even work)
Secondly we could not close the window, we asked for help when we got here,no1 ever came, so we had to sleep with wind coming into the room along with the noise.
The bedding was messed like someone put a shoe on the bed, room is extremely small beds are basically put togetherther like a 40cm gap between them (but anyway this was a minor issue compared to the fact that we did not sleep) . I would Not recommend this place no Any1. Come here at your own RISK.I AM EXTREMELY UNHAPPY. NEVER AGAIN

Cons:

EVERYTHING!!!!!

2026-06-30 • via Nuitee
N
Nogwanya • solo_traveller • za
9
Pros:

Cleanliness

Cons:

Location

2026-06-30 • via Nuitee
S
Shaakira • extended_group • za
4
Low cost accommodation in a bad location
Pros:

It was clean and neat

Cons:

Bad location and not the greatest experience, other guests were fighting and screaming. A low cost experience

2026-06-30 • via Nuitee
N
Ngidi • couple • za
10
2026-06-29 • via Nuitee
W
Walter • solo_traveller • za
1
Pros:

Very dangerous location

2026-06-28 • via Nuitee
N
Ntombizile • solo_traveller • za
9
Pros:

What i like is the staff they was good the place was clean

Cons:

I did not like noise and the invarroment you are in is too busy

2026-06-27 • via Nuitee
T
Thamsanqa Welcome • solo_traveller • za
9
2026-06-24 • via Nuitee
M
Masamkele • solo_traveller • za
10
2026-06-23 • via Nuitee
C
Cele • solo_traveller • za
8
2026-06-20 • via Nuitee
N
Ndaba • couple • za
7
2026-06-18 • via Nuitee
P
Parkins • couple • za
1
for someone that is not familiar with the area, we were highly disapointed and had to cancel the boo
Cons:

the location, the hotel.

2026-06-16 • via Nuitee
M
Mosoane • extended_group • za
1
I am traumatised
Pros:

Nothing

Cons:

My stay was disappointing. The sheets and towels were not clean when we arrived. I requested clean towels, but no assistance was provided, considering the 9am to 3pm services for couples that the property offers, It was very uncomfortable having to sleep in those conditions.

The facility also needs some maintenance and upgrading. The toilet seats are worn out, the shower heads need attention, and the ceilings is dirty. Overall, cleanliness and upkeep need significant improvement to provide guests with a comfortable experience.

2026-06-16 • via Nuitee
R
Roslyn • couple • za
2
Very disappointed!
Cons:

Staff not very helpful
Extremely noisy & staff don’t seem to care to resolve unruly behavior
Not hot water in the morning

2026-06-15 • via Nuitee
N
Nondumiso • couple • za
8
2026-06-10 • via Nuitee
A
Ajay • solo_traveller • za
10
2026-06-09 • via Nuitee
Z
Zulu • solo_traveller • za
10
Pros:

Everything

Cons:

Room 15 bathroom light wasn't working

2026-06-08 • via Nuitee
N
Nothando • couple • za
9
2026-06-04 • via Nuitee
N
Ntwenhle • solo_traveller • za
10
2026-06-03 • via Nuitee
S
Simelela • family_with_children • za
10
2026-06-01 • via Nuitee
S
Sthembiso • extended_group • za
10
Cons:

The place is due for maintenance, otherwise all is fine.

2026-05-31 • via Nuitee