El Lodge, Ski & Spa

Hotels
9.7 (73 reviews)
Maribel, 8 , Sierra Nevada , es

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excelente atención
Comida deliciosa
Ambiente espectacular
Cons:
No hay nada que no me haya gustado

Categories

Cleanliness
9.42
Standard quality for this hotel tier.
Service
10
La atención es inmejorable en especial el gerente Eduardo y los empleados Ruth, Ivan y Pedro.
Location
9.92
Sin duda el mejor hotel de Sierra Nevada.
Room Quality
9.42
Standard quality for this hotel tier.
Amenities
9.42
La terraza del hotel es demasiado way.
Value for Money
9.42
Standard quality for this hotel tier.
Food and Beverage
10
La comida excelente.
Overall Experience
10
Muy recomendado, volveriamos siempre.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:57

Property Description

Charming Alpine Ski Hotel in Sierra Nevada

Excellent Ski Access
The hotel provides easy access to Maribel Ski Resort with cable cars and ski lifts taking you to the peaks of Borreguiles and El Veleta.

Luxurious Spa and Wellness Center
Relax after a day of skiing in the spa featuring 2 swimming pools, a sauna, and treatment rooms. Stay active in the gym before indulging in a meal at the on-site restaurant.

Finnish-Style Rooms with Spectacular Views
Enjoy picturesque views of the ski resort and village from the floor-to-ceiling windows in the Finnish-style rooms, equipped with a tablet and iPod dock station.

Book now to experience the ultimate Alpine ski getaway at El Lodge, where luxury meets adventure.

Important information:

Please note that extra beds are available upon request and must be confirmed by the accommodations.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.7
Based on 73 reviews
Cleanliness: 9.42
Service: 10
Location: 9.92
Room Quality: 9.42
Amenities: 9.42
Value for Money: 9.42
Food and Beverage: 10
Overall Experience: 10
A
Ann • solo_traveller • be
9
Pros:

De ligging en de service

2026-02-12 • via Nuitee
L
LFMB • couple • es
5
TROPICAL NIGHTS IN THE SNOW
Pros:

Beautiful location, and very committed staff in the worst weather conditions.

Cons:

Impossible to sleep at night, the room temperature it seems impossible to regulate... at least at the second floor, no way of lowering under 25 degrees, we had to let open the balcon door (-6 outside)..., amazing for a 5 star hotel of 1.200 euros night.

2026-01-28 • via Nuitee
B
Bianca • couple • be
9
Pros:

Sfeer en kwaliteit

2026-01-28 • via Nuitee
A
Ana Belen • couple • es
7
Se debe mejorar
Pros:

Ubicación
Decoración

Cons:

El olor en la habitación procedente de la cocina

2026-01-26 • via Nuitee
J
Jorge • extended_group • es
8
Cons:

Ski services could be improved. It is a 3rd party but their communication is not great, especially for beginners. Lots of confusion each day, incorrect skis, etc.

2026-01-24 • via Nuitee
I
igor • couple • es
8
A Great Ski Hotel with Some Service Shortcomings
Pros:

The hotel is located in an incredibly beautiful setting with breathtaking mountain views. We especially loved the outdoor spa area, featuring a sauna, a hot tub, and a heated pool overlooking the mountains — a truly unforgettable experience. The indoor spa area was equally impressive and very well designed.

Breakfast was excellent, offering everything you might need, with a wide selection of fresh fruits and berries. The overall atmosphere of the hotel is wonderful: the interior is styled like a classic alpine chalet, which perfectly matches the spirit of a ski resort and creates a warm, cozy, and authentic mountain ambiance.

You can rent ski equipment directly at the hotel and purchase ski passes on site, which saves a lot of time. Additionally, the hotel provides a dedicated driver service that can take you up the mountain by car, allowing you to avoid long queues at the ski lifts — a very thoughtful and valuable service, especially during busy periods.

Cons:

What significantly affected our stay was the inability to control the room temperature. Upon arrival, the room was overheated — almost like a sauna. After several unsuccessful attempts to adjust the temperature, it turned out that the remote control in the room was not working. We contacted the front desk, and the receptionist told us that she first lowered the temperature and then completely turned off the heating.

Unfortunately, the temperature in the room did not decrease at all, even with the balcony door fully open. Sleeping was very uncomfortable, as the room only reached a comfortable temperature by early morning. I am not sure whether this is due to the hotel’s heating system in general or this particular room, but in a five-star hotel with room rates exceeding €1,000 per night, guests should not experience such a level of discomfort.

2026-01-24 • via Nuitee
M
Marcel • couple • ae
10
Pros:

It is a great place with a lot of warmth. Its really next level luxury with still atmosphere. Great outside terrace at the ski slope.

Cons:

We had the backside room and that doesn't have any view.

2026-01-21 • via Nuitee
J
julie • family_with_children • gb
10
El Lodge one of my favourite places in the world
Pros:

I love the deck when the music is on and the outside pool . Rooms are lovely too.

2026-01-19 • via Nuitee
A
anthony • couple • gb
2
Disappointing
Pros:

Amazing location beautiful design and interior. Good food.

Cons:

Me dirijo a usted para expresar nuestra insatisfacción con el servicio recibido durante nuestra estancia en su establecimiento.

Teniendo en cuenta las facilidades que debe ofrecer un alojamiento de cinco estrellas, consideramos inaceptable que esta mañana no hayamos dispuesto de agua caliente desde las ocho, hora en la que nos despertamos, hasta cerca de la una de la tarde. Se trata de una necesidad básica que incluso el hotel más sencillo de esta zona suele garantizar sin inconvenientes.

Por otro lado, desde las ocho de la noche hemos estado intentando solicitar room service y, siendo ya las diez, nadie atiende el teléfono en recepción. Esta falta de respuesta resulta especialmente decepcionante en un establecimiento que presume de ofrecer un servicio de alto nivel.

Asimismo, hemos intentado en varias ocasiones hablar con el gerente, sin que hasta el momento haya sido posible. De hecho, hemos trasladado estas incidencias a tres miembros distintos del personal, y en todos los casos se nos indicó que hablarían con un gerente para que se pusiera en contacto con nosotros y nos ofreciera una solución. Lamentablemente, ninguna de esas gestiones llegó a materializarse, ni hemos recibido respuesta alguna.

Además, hemos comunicado en repetidas ocasiones los problemas al personal presente, sin que se haya aportado una solución efectiva. Precisamente por este motivo nos vemos en la necesidad de escribir este mensaje, para que tengan conocimiento directo de la situación.

Reconocemos que el lugar es muy bonito y tiene un gran potencial; sin embargo, el servicio recibido hasta el momento deja mucho que desear y no está a la altura de lo que se espera por la categoría que ustedes anuncian.

Esperamos una explicación al respecto y, sobre todo, que se tomen las medidas necesarias para corregir estas deficiencias.

2026-01-19 • via Nuitee
M
Michelle • extended_group • gb
10
2026-01-17 • via Nuitee
L
lakshya • couple • es
10
2026-01-12 • via Nuitee
Y
Yuliia • couple • es
10
2025-12-30 • via Nuitee
V
verónica salas • couple • ve
10
Pros:

Todo. El hotel es simplemente espectacular, la atención es inmejorable en especial el gerente Eduardo y los empleados Ruth, Ivan y Pedro, la comida excelente. Muy recomendado. Sin duda el mejor hotel de Sierra Nevada, volveriamos siempre. Y por ultimo la terraza del hotel que es demasiado way y el dj con su musica buenisima

Cons:

No hay nada wue no me haya gustado

2025-12-23 • via Nuitee
A
Alexandre • couple • pt
10
Cena de Filmes
Pros:

Chalé de montanha em todo o seu explendor!

Cons:

É tudo fantástico

2025-12-19 • via Nuitee
L
Le Rycke • solo_traveller • be
8
2025-12-18 • via Nuitee
E
ELENA • extended_group • es
7
2025-12-14 • via Nuitee
A
Anne marie • couple • no
10
2025-07-15 • via Nuitee
E
Elena • solo_traveller • es
10
2025-07-07 • via Nuitee
T
Tracey • family with young children • gb
10
Already booked to return for our third ski season!
Pros:

Hotel breakfast choice was amazing and good service. I have to say the service on the patio has improved dramatically with very attentive friendlier staff

2025-06-05 • via Nuitee
S
Sarah • family with young children • gb
10
Exceptional
2025-04-19 • via Nuitee