Hotel Real del Carmen

Hotels
Independent
8.6 (4 reviews)
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240 , San Cristóbal de las Casas , MX

Facilities

Free bicycles nearby
24-hour front desk
Luggage storage
Wheelchair accessible
Mountain biking nearby
Smoke-free property
Ecotours nearby
Free bicycles nearby
Mountain climbing nearby
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-31 06:47

Property Description

Ecotours and Adventure Activities

Explore the natural beauty around Hotel Real del Carmen with complimentary bicycle rentals and nearby mountain biking options. Discover the charm of the city with ecotours just a stone's throw away.

Convenience and Comfort

Enjoy a hassle-free stay with a 24-hour front desk and luggage storage available at your convenience. Relax in one of the 29 guestrooms, each featuring a private balcony, LED television, and complimentary wireless internet.

Central Location

Immerse yourself in the heart of San Cristóbal de las Casas, steps away from popular attractions like the Regional Costume Museum and La Merced Church. Book your stay today to experience the best of the city's cultural and historical offerings at Hotel Real del Carmen.

Important information:

This smoke-free hotel features complimentary bicycle rentals nearby, ecotours nearby, and mountain biking nearby.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 4 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
K
Karina
8
Excelente calidad precio...
Pros:

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración.
Excelente el precio por la habitación con 3 camas.

2025-05-09 via Nuitee
I
Ismael family
10
Pros:

Seguro

2024-11-12 via Nuitee
A
Andrés Macario
6
Pros:

No realizaron limpieza a recámara

2024-04-07 via Nuitee
V
Verified traveler
8
Limpieza, servicio y comodidad
Pros:

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad

2023-11-12 via Nuitee