Hotel Pozo Viejo

Hotels
9 (6 reviews)
CARR EST ACUACOZACAPOAXTLA KM5 CARR EST ACUACOZACAPOAXTLA KM5 , Zacapoaxtla , mx

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable bed
Cons:
Spa not open
No cold water in room
Wifi issues
Limited alcoholic beverages

Categories

Cleanliness
8.38
The absence of cold water and non-working wifi indicate potential cleanliness or maintenance issues.
Service
9.85
Overall service is deemed acceptable for the hotel's rating, with some mentioned issues.
Location
10
The location is praised as beautiful and calming, making it stand out.
Room Quality
9.34
The room is comfortable with a large bed, but some amenities are lacking.
Amenities
7.87
Spa facilities were closed, and limited alcoholic beverages were available, affecting the experience.
Value for Money
9.33
Despite some issues, the overall perceived value remains acceptable.
Food and Beverage
7.88
Limited alcoholic drinks and facilities reduced the overall experience.
Overall Experience
9.37
While there were some issues, the calming location and comfort made the stay reasonable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:06

Property Description

Charming 2-Star Hotel in Zacapoaxtla

Garden, Terrace, and Restaurant: Hotel Pozo Viejo offers a serene garden, a relaxing terrace, and a convenient restaurant for guests to unwind and enjoy delicious meals.

Comfortable Rooms with Modern Amenities: Each unit features a flat-screen TV, private bathroom with free toiletries, and free WiFi. Some rooms even come with a balcony, providing a lovely view of the surroundings.

Exciting Outdoor Activities: Located in Zacapoaxtla, guests can partake in various activities such as hiking, immersing themselves in the beauty of the area.

Experience tranquility and comfort at Hotel Pozo Viejo. Book your stay now for a delightful getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for MXN 100 per person per night when using an available extra bed.
    People 9 years old and over stay for MXN 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 6 reviews
Cleanliness: 8.38
Service: 9.85
Location: 10
Room Quality: 9.34
Amenities: 7.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 9.37
M
Mali couple be
7
Mooie, rustgevende locatie. Jammer dat de spa niet open was.
Pros:

Groot, comfortabel bed. De locatie is prachtig. Rustig hotel, zeker aan te raden in de locatie.

Cons:

De spa faciliteiten waren niet open, waarvoor we deels geboekt hadden, we werden niet op de hoogte gebracht. Er was geen koud water in onze kamer. Geen werkende wifi. Al de alcoholische drankjes waren zo goed als niet beschikbaar, hoewel de drank wel zichtbaar achter de toog stond. Alle faciliteiten maar open tot 19u.

2026-01-11 via Nuitee
C
Carlos family_with_children mx
10
2025-12-07 via Nuitee
R
Roberto solo_traveller mx
10
Pros:

Las instalaciones y.comodidad de las habitaciones

2025-07-05 via Nuitee
C
Citlalic family with young children nz
10
Exceptional
2025-03-29 via Nuitee
R
Rosalba family with young children us
6
Pleasant
Pros:

Nice view, nice room

Cons:

No hot water at shower, a lot of dogs barking outside at nite, too warm the room but not air conditioning .

2024-05-02 via Nuitee
G
Gomera young couple us
5
Passable
2023-08-11 via Nuitee