Facilities

Air conditioning
Restaurant
Room service
Hot tub/Jacuzzi
Board games/puzzles
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Beautiful architecture
Pleasant staff
Great location
Good food
Cons:
Cleanliness issues
Uncomfortable beds
Slow service

Categories

Cleanliness
8.39
Some guests reported issues with cleanliness, noting that the room was dirty.
Service
9.36
Staff was noted to be pleasant and accommodating, with some negative feedback regarding slowness.
Location
9.4
The location is praised for its proximity to downtown and beautiful surroundings.
Room Quality
8.85
Rooms were generally appreciated, but some guests mentioned discomfort with beds and noise.
Amenities
8.38
Some amenities like the WiFi and cleanliness received criticism, affecting overall enjoyment.
Value for Money
9.34
Overall experience indicates good value for the location and services offered.
Food and Beverage
8.89
Food quality was liked, but service speed was highlighted as an issue.
Overall Experience
9.36
The experience was enjoyable overall, with commendable service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:51

Property Description

Charming Boutique Hotel in Hidalgo del Parral

Luxurious Amenities: Enjoy a relaxing stay with a hot tub, room service, and cozy seating areas in every room.

Modern Comforts: From air conditioning to flat-screen TVs and free WiFi, our rooms are equipped with everything you need for a comfortable stay.

Personalized Service: Our 24-hour front desk staff are ready to assist you with any requests, making sure your stay is memorable and stress-free.

Experience the charm of La Casa del General Hotel Boutique - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 58 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Minjarez • couple • mx
10
Cambio de diseño en las camas
Pros:

En general todo, me sorprendió mucho que fuera una casa colonial acondicionada para ser hotel, fue una sorpresa muy grata.

Cons:

El tamaño de las camas, soy una persona alta y la cama tiene como una reja al final de la cama y no pude dormir adecuadamente.

2026-02-12 • via Nuitee
F
Fernando • extended_group • mx
4
Nice for visiting, not very good for staying and bad service
Pros:

The historical environment is very vivid and has a great atmosphere.

Cons:

Not very comfortable to sleep in, you can here everything happening in the hotel all night an day.
The staff also takes forever to bring drinks or food.

2026-01-20 • via Nuitee
A
AGUSTIN • couple • mx
9
Pros:

Excelente

2026-01-19 • via Nuitee
Gerard Leal • couple • us
10
2026-01-05 • via Nuitee
J
Joseantoniorosas • solo_traveller • cl
10
Pros:

El lugar

Cons:

2 horas esperando la cena

2026-01-02 • via Nuitee
E
Elizabeth • extended_group • mx
2
Cons:

El personal es muy grosero y no te dan bien las ubicaciones del estacionamiento nos habían dado un lugar donde está solo el coche y no nos recibieron en tiempo

2025-12-27 • via Nuitee
R
RODOLFO • solo_traveller • mx
8
Buena y comoda, excelente servicio del personal
Pros:

Desayuno Bien y Ubicacion Aceptable

Cons:

MiniSplit no calienta suficiente, la unica cobija extra tampoco fué suficiente. Una lampara de pared no prendia quizás fundida. El estacionamiento retirado y sin proteccion del vehiculo.

2025-12-23 • via Nuitee
R
Robert • solo_traveller • ca
9
2025-12-17 • via Nuitee
A
Andrea Medellin • solo_traveller • mx
9
2025-12-08 • via Nuitee
M
Maria • extended_group • us
7
Good but would not stay there again.
Pros:

Location, excellent customer service, the staff was so pleasant and accommodating, beautiful architecture.

Cons:

Beds and pillows hard and uncomfortable, outdoor noise level too loud. We couldn’t sleep because of the loud music on the street and next during during a private event.

2025-11-08 • via Nuitee
A
Aguilar Hernandez • couple • mx
10
2025-10-26 • via Nuitee
M
mtz • couple • mx
10
2025-08-31 • via Nuitee
A
Adriana • couple • mx
10
Exelente
Pros:

Todo,me gustó Gracias!!!!

Cons:

Nada en que quejarme

2025-08-29 • via Nuitee
A
Adriana • couple • mx
10
Exelente
Pros:

Todo en general ,pero sobre todo las instalaciones donde te remonta a esa época todo muy original y también la comida y bebidas del restaurante y su pan recién horneado un deleite en cada comida Gracias a todo el personal por su hospitalidad y servicio .

Cons:

No tengo nada de que quejarme .
Solo Gracias!!!!

2025-08-29 • via Nuitee
L
Lopez • couple • mx
9
2025-08-24 • via Nuitee
R
Robles • couple • mx
7
Cons:

No tiene estacionamiento seguro,no servía el internet y la televisión no tenía señal

2025-08-18 • via Nuitee
L
laura • family_with_children • mx
10
Pros:

Instalaciones

2025-08-11 • via Nuitee
M
Mario • couple • mx
8
Hermoso pero con detalles....
Pros:

La arquitectura y la vibra. El lugar es hermoso, se siente la vibra histórica y el cuidado de las instalaciones. Completamente un spot perfecto para fotos.

Cons:

En recepción no nos comentaron que era necesario llamara después de las 12am para acceder al hotel (nos enteramos por amigos que estaban hospedados también a quienes si les notificaron esto, por lo que parece un descuido de recepción). La regadera de la habitación Elisa estaba rota, aunque funcionaba bien. Cuando se hospeden pidan habitación arriba o al fondo, ya que la música está constante todo el tiempo

2025-08-10 • via Nuitee
L
Luis Alfonso • solo_traveller • us
10
2025-08-09 • via Nuitee
S
Sergio Castañeda • couple • mx
10
Pros:

El diseño del hotel.

Cons:

No tiene estacionamiento.
Tira agua la regadera

2025-08-01 • via Nuitee