Chalet Al Lago

Hotels
7.7 (302 reviews)
Località Mosigo , Cortina d'Ampezzo , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable rooms
Cons:
Poor cleanliness
Service could be improved
Breakfast was underwhelming

Categories

Cleanliness
6.19
Guests noted issues with dirty bathrooms and unkempt facilities.
Service
8.16
Mixed reviews about staff availability and professionalism.
Location
9.7
Great comments about the beautiful location near the lake.
Room Quality
7.65
Rooms are comfortable but some are dated.
Amenities
7.68
Basic amenities offered, but some reviews mention the need for improvement.
Value for Money
6.64
Several guests felt the price did not match the quality provided.
Food and Beverage
7.19
Breakfast options were often described as lacking variety.
Overall Experience
8.36
A mixed experience with highlights on location but numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:12

Property Description

Spectacular Lake Views and Mountain Backdrop

Luxurious Accommodations
Indulge in our cozy guest rooms adorned in a charming mountain style, some offering picturesque lake views. Wake up to a delightful continental buffet breakfast each morning, setting the perfect tone for your day.

Dining Extravaganza
Savor delectable regional and Italian cuisine at our elegant restaurant, with a capacity for 200 guests. For a casual dining experience, visit our pizzeria, and unwind at the lively pub for social gatherings.

Convenient Location
Situated just 1 km from the Donariè ski lift, our hotel provides easy access to the slopes. Explore the ski bus connection to Cortina d'Ampezzo, ensuring a seamless journey to the renowned ski resort.

Experience a blend of comfort and adventure at Chalet Al Lago. Book your stay now!

Important information:

A surcharge of EUR 15 applies for arrivals from 22:30 until 00:00 and EUR 25 from 00:00 until 02:00. All requests for late arrival are subject to confirmation by the property.This property might host on-site functions, so noise may be audible in some rooms.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 302 reviews
Cleanliness: 6.19
Service: 8.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 7.19
Overall Experience: 8.36
G
Gerald couple de
6
Ein ungeschliffener Diamant wenn Besitzer und Personal die richtigen wären
Pros:

Lage, Ausstattung

Cons:

Personal

2026-03-11 via Nuitee
L
Lucy couple gb
8
2026-01-19 via Nuitee
G
Gian Pietro couple it
6
2026-01-19 via Nuitee
N
Niccoló couple it
3
2026-01-07 via Nuitee
S
Sofia extended_group it
7
2025-10-21 via Nuitee
G
Giorgia 19 couple it
8
Pros:

Posizione stupenda, camera accogliente con vista lago e fornita di tè /caffè ed essenziali in bagno.

Cons:

La colazione era piuttosto scarsa, poca scelta e poco accorti per intolleranti al lattosio.

2025-09-29 via Nuitee
R
Roland couple de
5
2025-09-13 via Nuitee
L
Luis Miguel couple pt
9
Surpresa de frente ao lago
Pros:

Excelentes localização e vistas.

Cons:

Necessita de up-grade

2025-09-06 via Nuitee
R
Ron couple nl
5
Mmh, won’t go here again
Pros:

Location

Cons:

No staff present at parts of the day. Quite old, dated. Terrace on the pictures is closed (no longer accessible due to bad maintenance). Breakfast below expectations.

2025-09-02 via Nuitee
D
Daniela Bass family_with_children it
10
2025-08-29 via Nuitee
A
Alessia couple it
9
2025-08-25 via Nuitee
S
Silvia extended_group it
8
2025-08-24 via Nuitee
J
Jessica couple it
8
2025-08-23 via Nuitee
E
Elena couple it
10
Un sogno
Pros:

È in un posto meraviglioso svegliarsi al mattino con la vista nel lago è stato un sogno

2025-08-20 via Nuitee
A
Aneta couple us
10
2025-08-20 via Nuitee
E
Elisabetta couple it
10
Pros:

Splendida location, camere confortevoli, personale gentilissimo, colazione essenziale ma di ottima qualità.

2025-08-19 via Nuitee
L
Luana couple it
5
2025-08-17 via Nuitee
L
Linda couple nl
6
Mooie locatie maar gastvrijheid is ver te zoeken
Pros:

De locatie aan een meertje is fantastisch. Het is lekker rustig en toch ben je met een paar minuten lopen in het gezellige dorpje San Vito di Cadore

Cons:

Het personeel. De ontvangst was heel gek. De voordeur was dicht. Aangebeld. Geen gehoor. Gebeld en toen kwam er een paar minuten later iemand naar de deur. Geen welkom niks. Hier is de kamer. Punt.
Het ontbijt was voor de prijs heel erg karig. En ook daar was het personeel verre van vriendelijk. Er kan geen goedemorgen of wat dan ook vanaf.
Uitchecken is een kwestie van betalen. Geen “bedankt voor uw verblijf” of “ik hoop dat u een fijn verblijf heeft gehad”. Helemaal niks.
Bijzonder teleurstellend.
Verder is het heel erg warm op de kamers. Er is geen airco wel een ventilator maar dat helpt niet of nauwelijks.
In het restaurant is het vergane glorie. De stoelen zijn gammel en het terras van de pizzeria is deels verzakt en daardoor niet bruikbaar.
Zo zonde! Het is een fantastische plek en met een beetje meer liefde voor het vak zou het zoveel leuker kunnen zijn.
De verhouding prijs-kwaliteit is ver te zoeken. Geen aanrader.

2025-08-13 via Nuitee
G
Gärtner solo_traveller it
2
Pros:

Zimmer war OK, aber völlig über teuert

Cons:

Haare von Gästen vor mir in der Dusche, sowie im offerierten Tablett für Kaffee und Tee, bereitgestellte Tassen waren eingestaubt, Löffel schmutzig! Duschkopf war zerbrochen, Heizkörper im Bad schmutzig,
Frühstück:
Schimmel in der Erdbeer Konfitüre! Keine Entschuldigung! Heute morgen war mein Platz nicht eingedeckt,
kein frisches Obst oder Gemüse beim Frühstück...
Personal spricht schlecht englisch
Dafür 220€ pro Nacht ist es keinesfalls wert

2025-08-13 via Nuitee
O
Olivia couple gb
7
2025-08-13 via Nuitee