BG Caballero

Hotels
8.6 (4415 reviews)
Neopatria, 4 , Playa de Palma , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Food quality complaints
Inadequate service response

Categories

Cleanliness
6.4
Several reviews mentioned cockroaches in the food, significantly impacting cleanliness.
Service
8.9
Mixed sentiments; some positive comments about staff, but poor response to reported issues.
Location
10
Multiple reviews praised the convenient location close to the beach and accessibility.
Room Quality
9.9
Overall satisfaction with room comfort; upgraded rooms were noted positively.
Amenities
8.4
Amenities were adequate, but some guests found pools too cold and the spa small.
Value for Money
9.4
Generally good value noted, but some disappointment due to cleanliness and service issues.
Food and Beverage
7.4
Food was described as average, with significant complaints about buffet quality.
Overall Experience
8.4
Highlighted experiences, but overshadowed by major cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:34

Property Description

Beachside Bliss

Family-Friendly Fun: Hotel Caballero, just a short walk from the sandy beach, offers the perfect setting for a memorable family holiday. Enjoy a buffet-style breakfast at the on-site restaurant before heading to the beach.

Relaxation and Recreation: Unwind by the swimming pool or take a refreshing dip. The hotel's poolside bar is perfect for enjoying a drink in the sun.

Athlete-Friendly Amenities: For sports enthusiasts, Hotel Caballero offers special menus, treatments, and a bicycle garage. Indulge in Mediterranean cuisine at Cabelleros restaurant.

Ready to experience the ultimate beach getaway? Book your stay at Hotel Caballero now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

You must show a valid photo ID and a valid credit card used to make the reservation upon check-in.

Please note that the property reserves the right to pre-authorize the credit card. Guest must pay at check in.

Please note, safes carry an extra cost.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4415 reviews
Cleanliness: 6.4
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.4
M
Milan • family_with_children • cz
9
2026-02-08 • via Nuitee
A
Ainhoa • couple • es
10
2026-01-31 • via Nuitee
J
Jürgen • couple • de
8
2026-01-31 • via Nuitee
J
JOSE MARIANO • solo_traveller • es
10
2026-01-23 • via Nuitee
C
Christian • solo_traveller • de
10
2026-01-21 • via Nuitee
M
Marcus • couple • gb
10
2026-01-20 • via Nuitee
C
Christine • solo_traveller • es
7
Aöö
Pros:

Genügend Auswahl

Cons:

Das Abendessen war immer nur lauwarm. War zu unterschiedlichen Zeiten dort.

2026-01-20 • via Nuitee
D
Deborah • solo_traveller • gb
6
Fantastic location but room could have been better.
Pros:

The location was perfect. 5 min walk to the beach, close to two bus stops which was fantastic. Close to the airport too.
It felt safe.
Staff were great.

Cons:

Lack of air conditioning so had to leave balcony door open to let ocean breeze in as the room was so hot. It felt unsafe to do but it was the only way to cool the room. Two single beds instead of a double bed and they would separate. The bathroom was narrow and small. Could have been a lot cleaner, especially the basement bathroom where we could keep luggages if we checked out earlier. Was advised it was a sea view, but the view is blocked a lot by the hotels along the road of the sea.

2026-01-20 • via Nuitee
I
Iris • couple • de
8
Modernes Hotel in dr Nähe des Strandes
Pros:

Schönes, modernes Hotel mit großzügigen Zimmern (hatten eine Junior Suite). Minibar ist in dieser Kategorie inkludiert, super! Tee und Kaffee konnte man auf dem Zimmer zubereiten. Strand in ein paar Schritten zu erreichen.
Parkplätze waren auf der Straße verfügbar (November).

Cons:

Hotel meldete sich im Vorfeld auf (mehrmalige) Anfragen nicht zurück. Hätten z. B. gern in einem def oberen Stockwerke gewohnt.

2026-01-20 • via Nuitee
Y
Yunju • couple • kr
10
Pros:

팔마 시내로 가기위한 좋은 경로를 갖고 있고, 무엇보다 비수기인데도 불구하고 많은 여행자들이 있었고 조식과 석식이 좋았습니다. 주말 밤에는 라이브 뮤직 공연도 볼수 있어 즐기기 좋았고 앞에 바다가 있어서 뷰가 좋았습니다. 허니문이라고 하니 무료 석식권도 주셨어요. 방도 깨끗했고 모든 기억이 좋았습니다!

Cons:

사우나의 온도가 올라가려면 한참 기다려야 합니다. 계속 켜져있지 않아서 따뜻하지 않습니다.

2026-01-20 • via Nuitee
J
Jenica-Geanina • family_with_children • gb
6
2026-01-20 • via Nuitee
D
Danielle • family_with_children • fr
7
Une super semaine malgré un inconvénient notable au niveau du rapport qualité-prix.
Pros:

Un personnel au top.
Hotel bien situé.
Joli et agreable.

Cons:

Buffet vraiment pas quali.
Pb de chambre-car non communicante avec mes enfants de 2 et 4 ans.

2026-01-20 • via Nuitee
A
Amandine • family_with_children • fr
10
Séjour détente en famille
Pros:

L'hôtel est très bien situé, proche de l'aéroport, des bus, de la plage, des boutiques...on peut tout faire sans voiture.

Le buffet est très bien, beaucoup de choix,

Hôtel propre, transats suffisants en octobre , en été je ne sais pas.

Personnel serviable, prix des boissons correct.

Vue sur la mer, balcon plein soleil

Cons:

Le lit pour la troisième personne est un canapé lit donc le matelas n'est pas super, comparé au lit double.

Sauna souvent en panne.

Piscine un peu fraîche en demi saison . Le jour de notre arrivée la piscine était pleine de feuilles à cause du vent, personne n'est venu nettoyer et sur les tables des transats il restait les bouteilles et verre de la veille au soir.

2026-01-20 • via Nuitee
J
Judit • extended_group • es
9
2026-01-20 • via Nuitee
A
ANNA • family_with_children • gb
10
Pros:

Great room, friendly staff and excellent breakfast

2026-01-20 • via Nuitee
L
Léa • couple • fr
8
Pros:

Super vue du 6e étage, la chambre était confortable et propre, bien placé proche de l'aéroport ce qui est très pratique avant un départ

Cons:

RAS

2026-01-20 • via Nuitee
K
Krasimir • extended_group • bg
9
2026-01-20 • via Nuitee
R
Ronja • couple • de
8
Immer wieder gerne, super hotel, super Personal
Pros:

Super Lage
Alles sauber, sehr nettes Personal, man hat zwei Kopfkissen zur Auswahl, das war wirklich super

Cons:

Die Dusche war undicht und etwas defekt an der Mischbatterie

2026-01-20 • via Nuitee
M
Marcin • family_with_children • pl
7
Pros:

bardzo dobre

Cons:

Że do kolacji nie było nawet wody, pierwszy raz się z tym spotkałam

2026-01-19 • via Nuitee
E
Elena • couple • bg
10
2026-01-19 • via Nuitee