BG Caballero

Hotels
8.6 (4660 reviews)
Neopatria, 4 , Playa de Palma , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Food quality complaints
Inadequate service response

Categories

Cleanliness
6.4
Several reviews mentioned cockroaches in the food, significantly impacting cleanliness.
Service
8.9
Mixed sentiments; some positive comments about staff, but poor response to reported issues.
Location
10
Multiple reviews praised the convenient location close to the beach and accessibility.
Room Quality
9.9
Overall satisfaction with room comfort; upgraded rooms were noted positively.
Amenities
8.4
Amenities were adequate, but some guests found pools too cold and the spa small.
Value for Money
9.4
Generally good value noted, but some disappointment due to cleanliness and service issues.
Food and Beverage
7.4
Food was described as average, with significant complaints about buffet quality.
Overall Experience
8.4
Highlighted experiences, but overshadowed by major cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:34

Property Description

Beachside Bliss

Family-Friendly Fun: Hotel Caballero, just a short walk from the sandy beach, offers the perfect setting for a memorable family holiday. Enjoy a buffet-style breakfast at the on-site restaurant before heading to the beach.

Relaxation and Recreation: Unwind by the swimming pool or take a refreshing dip. The hotel's poolside bar is perfect for enjoying a drink in the sun.

Athlete-Friendly Amenities: For sports enthusiasts, Hotel Caballero offers special menus, treatments, and a bicycle garage. Indulge in Mediterranean cuisine at Cabelleros restaurant.

Ready to experience the ultimate beach getaway? Book your stay at Hotel Caballero now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

You must show a valid photo ID and a valid credit card used to make the reservation upon check-in.

Please note that the property reserves the right to pre-authorize the credit card. Guest must pay at check in.

Please note, safes carry an extra cost.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4660 reviews
Cleanliness: 6.4
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.4
B
Błażej • family_with_children • pl
10
2026-04-11 • via Nuitee
N
Nuno L. • solo_traveller • pt
10
Pros:

Do hotel em geral. Achamos as comodidades muito boas, super confortável, com óptimas áreas comuns, boas piscinas e pequeno almoço e jantar, em regime de buffet, com muita quantidade e boa qualidade. Fica a poucos metros de uma das praias e zonas mais bonitas da baía.

Cons:

Apenas o spa, deixa a desejar. Mas nada que valorizemos.

2026-04-11 • via Nuitee
Z
Zoraina • solo_traveller • es
10
2026-04-11 • via Nuitee
G
Gerald • family_with_children • fr
10
Très bon séjour dans cet hôtel avec un super personnel de service bref de très bonnes vacances
Pros:

Accueil, chambre , personnel tout est parfait

Cons:

Rien

2026-04-11 • via Nuitee
J
Just Ine • solo_traveller • fr
8
Pros:

Personnel attentionné, hôtel bien situé à 2 minutes de la plage, belle chambre équipée, petit déjeuner varié, grande piscine extérieure et intérieure avec sauna et bain turc, massage.

Cons:

La literie n'était pas très confortable pour un 4*

2026-04-11 • via Nuitee
J
Julian • couple • de
9
2026-04-11 • via Nuitee
C
caicedo diaz • couple • es
10
2026-04-11 • via Nuitee
P
Patrick • couple • de
7
2026-04-11 • via Nuitee
L
Laura • couple • fr
10
Superb hotel. I definitely recommend
Pros:

Good location, close to a lot of restaurants and shops. People were all very nice, breakfast was great.

Cons:

The walls are very thin and unfortunately I had noisy neighbours. Outside pool toooo cold.

2026-04-11 • via Nuitee
S
Santiago • solo_traveller • cl
10
Todo muy bien!!
Pros:

La atención 10/10
Hotel moderno y limpio, desayuno abundante y de buena calidad, habitación amplia y cómoda y piscina exterior muy buena y grande !
Fina de la limpieza lo mejor !!! Atenta; amable, preocupada de los detalles!!! Nos hizo sentir muy bien atendidos

Cons:

Solo dos ascensores para todos
La piscina interior pequeña y fría
Solo una ducha fuera de las habitaciones cuando haces check out y sin cambiador bebe

2026-04-11 • via Nuitee
S
Saffiyah • family_with_children • gb
10
Perfect stay!
Pros:

The property was clean and well kept. Breakfast was really good! My kids loved the fresh pan cakes and crepes. The breakfast selection was really good and lots of choices of drinks. The staff were friendly. Good location by a beautiful beach, shops and restaurants. Kids loved the pools! Indoor pool area and gym were also clean.

Cons:

Couldn’t get a late checkout! Not the hotels fault - it was because the rooms were booked up!

2026-04-11 • via Nuitee
L
Laetitia • couple • ch
10
Séjour en famille
Pros:

Une magnifique semaine, personnel très agréable, chambre faite tout les jours avec un petit chocolat sur le lit, mon fils a bien apprécié, petit déjeuner top du top varié il y a pour tout les goûts, et chaque soir menu a thème très bon, emplacement idéal pour aller au quatre coin de l’île. Je recommande cet hôte et nous y retournerons si nous revenons un jour a Mallorca

2026-04-11 • via Nuitee
M
Mélissa • couple • fr
7
Hôtel sympa pas loin de la mer et de l’aéroport
Pros:

- la chambre avec vue sur mer et piscine
- salle de bain avec plusieurs échantillons variés
- buffet du matin
- tarifs des boissons très correctes

Cons:

- la literie un peu dure
- insonorisation des chambres
- buffet du soir pas très variés

2026-04-10 • via Nuitee
S
Stephan • family_with_children • at
10
2026-04-10 • via Nuitee
K
Kurja • family_with_children • hu
8
2026-04-10 • via Nuitee
C
CASTRO FUNES • couple • es
10
2026-04-10 • via Nuitee
A
Agnieszka • solo_traveller • no
10
Pros:

Lokalizacja. Komfort

2026-04-10 • via Nuitee
R
Roxane • family_with_children • ch
7
Pros:

Près des lieux touristiques

Cons:

Trop touristique

2026-04-10 • via Nuitee
M
Mariana • family_with_children • sk
8
2026-04-10 • via Nuitee
S
Sergen • couple • de
8
Schönes Hotel, gute Lage, enttäuschendes Frühstück
Pros:

Schöne Außenanlagen und Zimmer. Wir hatten ein Supperior Zimmer mit zwei Balkonen und einem kleinen Wohnbereich, sehr zu empfehlen.

Cons:

Ich kann die vielen guten Bewertungen bezüglich dem Frühstück nicht nachvollziehen. Es gibt sehr viel Auswahl aber nichts davon hat uns wirklich gut geschmeckt. Die Eierspeisen (Spiegelei, Rührei, gekochtes Ei) hatten alle einen seltsamen Geschmack, muss an den Eiern liegen die verwendet werden. Wurst war nicht besonders lecker, die Erdbeeren waren Tiefkühlware, Tomaten sehr schlecht, Gurken vertrocknet. Alles in allem kann ich das Frühstück nicht besonders empfehlen. Schade, da der Rest vom Hotel wirklich gut ist.

2026-04-10 • via Nuitee