BG Caballero

Hotels
8.6 (5156 reviews)
Neopatria, 4 , Playa de Palma , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Food quality complaints
Inadequate service response

Categories

Cleanliness
6.4
Several reviews mentioned cockroaches in the food, significantly impacting cleanliness.
Service
8.9
Mixed sentiments; some positive comments about staff, but poor response to reported issues.
Location
10
Multiple reviews praised the convenient location close to the beach and accessibility.
Room Quality
9.9
Overall satisfaction with room comfort; upgraded rooms were noted positively.
Amenities
8.4
Amenities were adequate, but some guests found pools too cold and the spa small.
Value for Money
9.4
Generally good value noted, but some disappointment due to cleanliness and service issues.
Food and Beverage
7.4
Food was described as average, with significant complaints about buffet quality.
Overall Experience
8.4
Highlighted experiences, but overshadowed by major cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:34

Property Description

Beachside Bliss

Family-Friendly Fun: Hotel Caballero, just a short walk from the sandy beach, offers the perfect setting for a memorable family holiday. Enjoy a buffet-style breakfast at the on-site restaurant before heading to the beach.

Relaxation and Recreation: Unwind by the swimming pool or take a refreshing dip. The hotel's poolside bar is perfect for enjoying a drink in the sun.

Athlete-Friendly Amenities: For sports enthusiasts, Hotel Caballero offers special menus, treatments, and a bicycle garage. Indulge in Mediterranean cuisine at Cabelleros restaurant.

Ready to experience the ultimate beach getaway? Book your stay at Hotel Caballero now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

You must show a valid photo ID and a valid credit card used to make the reservation upon check-in.

Please note that the property reserves the right to pre-authorize the credit card. Guest must pay at check in.

Please note, safes carry an extra cost.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5156 reviews
Cleanliness: 6.4
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.4
S
stéphane • solo_traveller • fr
8
2026-07-11 • via Nuitee
S
Sara • couple • se
9
Pros:

Lovely pool area, comfortable beds, really nice staff!

2026-07-11 • via Nuitee
J
JOSÉ • solo_traveller • es
9
Muy agradable
Pros:

Casi todo

Cons:

Ubicación mejorable

2026-07-11 • via Nuitee
V
victoria • extended_group • gb
10
Relaxing and fun, lovely atmosphere I will return 😁
Pros:

Everything, comfortable modern rooms, lovely pool area, poolside food bar was best I’ve ever had and great breakfast.

Cons:

Not enough sunbeds I saw people say and playing in the concrete floor with beds been reserved and no one on them
You should.mmm be sunbathing in the floor at a 4 star hotel
Sunbed policy re reserving beds needs implementing

2026-07-11 • via Nuitee
B
Bernadett • couple • hu
8
Pozitív, elégedettek voltunk
Pros:

Az ételek változatosak és nagyon finomak, a szobát mindennap takarítják, nagyon jól felszerelt, kényelmes, a személyzet segítőkész

Cons:

A 2 lift elég kicsik és lassúak

2026-07-10 • via Nuitee
P
Peter • family_with_children • se
9
Bra, kommer att rekommendera hotellet.,
Pros:

Bra förutom nedanstående synpunkter

Cons:

Grönsaker och annan vegetarisk mat var inte separerad från kött. Gäster tog kött och grönsaker med samma sked eller gaffel. Ingen information om vad de olika rätterna innehöll. Detta gjorde att man som vegetarian hade ett mycket begränsat urval att äta. Ett system borde finnas så solstolar inte kunde paxas kl 7 på morgonen på morgonen och sedan inte användas flera timmar under dagen. Andra hotell har det.

2026-07-10 • via Nuitee
E
EDA • family_with_children • fr
8
Pros:

L’hôtel bien situé, des bons cocktails

Cons:

La propreté et la course au transat

2026-07-10 • via Nuitee
S
STAMATIOS • couple • gr
10
Really nice choice!!!
Pros:

Really helpful personnel and breakfast buffet that covers every taste!!! Interesting events were organised every day!!

Cons:

-

2026-07-10 • via Nuitee
R
Raul • couple • es
10
2026-07-09 • via Nuitee
F
Francesca • couple • it
10
Eccellenti fino alla fine!
Pros:

Molto organizzati dall’ingresso fuori dall’orario del check in fino all’uscita con deposito bagaglio fino all’ultimo, utilizzo piscina nonostante il check out della camera e docce pulitissime dotate di phon nei locali del deposito bagagli.

Cons:

Nulla!

2026-07-09 • via Nuitee
M
Manuel • solo_traveller • de
8
2026-07-09 • via Nuitee
A
Ali Can • solo_traveller • tr
9
Pros:

Lokasyon ve ulaşım.
Zengin kahvaltı.

Cons:

Balkonda havlu ve çamaşır kurutma tel düzeniği olursa güzel olur.

2026-07-07 • via Nuitee
A
Appin • family_with_children • es
10
2026-07-07 • via Nuitee
P
Pfaff Michael • solo_traveller • de
10
Pros:

Sehr gut gefallen Zimmer war alles ok

Cons:

Nur eine Decke nur zum Schlafen für 2 Personen.

2026-07-07 • via Nuitee
C
ciara • solo_traveller • gb
10
2026-07-07 • via Nuitee
L
Löfgren • family_with_children • se
10
2026-07-07 • via Nuitee
V
Valeria Raluca • solo_traveller • ro
10
Pros:

Totul

2026-07-06 • via Nuitee
G
Goran Slo • solo_traveller • si
10
Pros:

Hotel je le 200m od plaže, blizu avtobusne postaje 150m, blizu trgovine 150m, večji in cenejši supermarket 500m... ima 2 prelepa bazena, teraso, bar, recepcijo, avlo, odlično restavracijo, raznovestne hrane kolikor želite... res priporočam tudi družinam, invalidom... vsak drug večer je na terasi lepa glasba, prihajajo različni izvajalci, niso preglasni, so pa zabavni. Hotel ima veliko uporabnih prostorov kjer lahko spremljate tekme, ustvarite dogodke itd...

Cons:

Manjka klimatizacija v hodnikih in na stopniscu v Bloku A, saj smo imeli situacijo da smo zaradi okvare dvigala morali popoldan nesti prtljago peš v 4. Nadstropje ko je bilo v hodnikih peklensko vroče zaradi steklenih sten.

2026-07-06 • via Nuitee
M
Miriam • solo_traveller • de
8
2026-07-05 • via Nuitee
C
Christian • couple • de
9
2026-07-05 • via Nuitee