BG Caballero

Hotels
8.6 (4531 reviews)
Neopatria, 4 , Playa de Palma , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Food quality complaints
Inadequate service response

Categories

Cleanliness
6.4
Several reviews mentioned cockroaches in the food, significantly impacting cleanliness.
Service
8.9
Mixed sentiments; some positive comments about staff, but poor response to reported issues.
Location
10
Multiple reviews praised the convenient location close to the beach and accessibility.
Room Quality
9.9
Overall satisfaction with room comfort; upgraded rooms were noted positively.
Amenities
8.4
Amenities were adequate, but some guests found pools too cold and the spa small.
Value for Money
9.4
Generally good value noted, but some disappointment due to cleanliness and service issues.
Food and Beverage
7.4
Food was described as average, with significant complaints about buffet quality.
Overall Experience
8.4
Highlighted experiences, but overshadowed by major cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:34

Property Description

Beachside Bliss

Family-Friendly Fun: Hotel Caballero, just a short walk from the sandy beach, offers the perfect setting for a memorable family holiday. Enjoy a buffet-style breakfast at the on-site restaurant before heading to the beach.

Relaxation and Recreation: Unwind by the swimming pool or take a refreshing dip. The hotel's poolside bar is perfect for enjoying a drink in the sun.

Athlete-Friendly Amenities: For sports enthusiasts, Hotel Caballero offers special menus, treatments, and a bicycle garage. Indulge in Mediterranean cuisine at Cabelleros restaurant.

Ready to experience the ultimate beach getaway? Book your stay at Hotel Caballero now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

You must show a valid photo ID and a valid credit card used to make the reservation upon check-in.

Please note that the property reserves the right to pre-authorize the credit card. Guest must pay at check in.

Please note, safes carry an extra cost.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4531 reviews
Cleanliness: 6.4
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.4
S
Svetlana • couple • ro
9
2026-03-21 • via Nuitee
C
Claudia • couple • de
8
2026-03-21 • via Nuitee
W
Wei • solo_traveller • at
9
2026-03-20 • via Nuitee
S
Struzińska • extended_group • pl
9
2026-03-20 • via Nuitee
D
Dirk • couple • de
9
Jederzeit wieder
Pros:

Das Hotel liegt sehr zentral. Man ist auch vom Flughafen schnell dort. Personal sehr freundlich. Frühstück ist hervorragend. Macht weiter so. Für mein Geburtstagskind gab es sogar eine Überraschung vom Hotel. Hat uns sehr gefreut.

Cons:

Kopfkissen ziemlich hart. Ist aber Geschmackssache.

2026-03-20 • via Nuitee
S
Susanne • couple • de
9
rundum tolles Hotel
Pros:

DZ von der Größe etwas klein aber trotzdem sehr schön. Schöne weitläufige Poollandschaft. Bestes Essen ! Abwechslungsreich und immer lecker! Es wird ständig aufgefüllt. Jeden Tag ein anderes Themenbuffet

Cons:

Im Bad leider nur eine Dusche in der Badewanne; Der Saft beim Frühstück ist verbesserungsfähig

2026-03-19 • via Nuitee
V
Verónica • couple • es
10
2026-03-19 • via Nuitee
A
Alessandra • couple • it
7
Pros:

Personale gentilissimo ed accogliente, stanze ampie.

Cons:

Il buffet punta più sulla quantità che sulla qualità.
Piscina interna molto molto piccola

2026-03-19 • via Nuitee
P
pilar • couple • es
10
Pros:

Nos gustó mucho el trato del personal y el detalle que tuvieron los de la limpieza, el primer día nos dejaron dos bolsitas con caramelos y el segundo día dos chocolates.

Cons:

No tengo nada que decir, nos gusto todo.

2026-03-19 • via Nuitee
Y
Yolanda • extended_group • es
10
Pros:

Simpatía de los recepcionistas

Cons:

Nada

2026-03-19 • via Nuitee
Y
Yurii • extended_group • ua
10
Рекомендую, не дивлячись на деякі речі, все було чудово
Pros:

Чистота, кожного дня номер убирають, смачна їжа( брали напівпансіонат) їжа різноманітна і смачна, близько до моря!
Персонал швидко реагує на будь які запитання!

Cons:

Воду тільки дають в перший день в номер, далі потрібно купувати самому, перестінки тонкі, тому шумоізоліція не дуже!

2026-03-19 • via Nuitee
S
Sabine • couple • de
7
2026-03-18 • via Nuitee
J
Julia • family_with_children • de
8
Pros:

Das Personal war sehr freundlich und vor allem kinderfreundlich. An sich alles sehr sauber und der kleine Innenpool hat sich für uns durch das schlechte Wetter sehr bezahlt gemacht

Cons:

Der lange Weg zum Hotelzimmer im Block A von der Rezeption her gesehen

2026-03-18 • via Nuitee
A
Aaron • couple • gb
10
Pros:

Very clean and friendly staffs

2026-03-18 • via Nuitee
J
Jennifer • family_with_children • de
9
2026-03-18 • via Nuitee
A
Alana • couple • ch
7
2026-03-18 • via Nuitee
I
Ivan • couple • ru
10
2026-03-17 • via Nuitee
E
Erena • couple • de
10
Pros:

Top Service !

2026-03-17 • via Nuitee
M
maria carmen • family_with_children • es
10
Desconexión en Palma de Mallorca
Pros:

Las habitaciones amplias, bien decoradas y limpias. Los accesorios de higiene (champú, set de desmaquillaje, gorros de ducha, albornoz, zapatillas...). Agua fría de bienvenida. La atención del personal excelente y la comida abundante, rica y variada.

Cons:

me gustó todo

2026-03-17 • via Nuitee
N
Niangadou • couple • fr
7
2026-03-17 • via Nuitee