Biancaneve Family Hotel

Hotels
9.5 (17 reviews)
Via Cir 36 , Bolzano , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent food
Family-friendly atmosphere
Attentive service
Cons:
Some cleanliness issues
Pool size could be better

Categories

Cleanliness
8.6
There were some cleanliness issues noted, such as finding hair in the shower upon arrival.
Service
10
Exceptional service from restaurant staff and a welcoming atmosphere for families.
Location
9.6
Beautiful location suitable for family activities and excursions.
Room Quality
9.6
Rooms were clean and well-prepared, aligning with expectations.
Amenities
9.1
The amenities were good, but the pools could be larger.
Value for Money
9.1
Overall value is good, though some minor issues were noted given the cost.
Food and Beverage
10
Food was exceptional, with a creative chef and a great selection.
Overall Experience
10
Overall, a very positive and memorable experience for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:28

Property Description

Luxurious Wellness Facilities
Indulge in relaxation at Biancaneve's indoor pool, sauna, hot tub, and Turkish bath.

Gourmet Dining Experience
Savor the daily changing 5-course menus of traditional Tyrolean cuisine at the on-site restaurant.

Convenient Amenities
Enjoy free Wi-Fi, bike rental, ski equipment storage, and direct access to the Sella Ronda ski slopes.

Experience the ultimate blend of luxury and comfort at Biancaneve in Selva di Val Gardena. Book now for an unforgettable mountain getaway.

Important information:

When booking the half-board option, please note that beverages are not included with the meal. Beverages are included for children up to 11 years of age.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.5
Based on 17 reviews
Cleanliness: 8.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 10
Overall Experience: 10
T
Tal • family_with_children • il
10
2025-09-10 • via Nuitee
J
Jennie • family_with_children • us
8
Cute, clean, beautiful location and excellent food
Pros:

Everything was as expected, with the bonus of excellent meals. Very creative chef. Another bonus was exceptional restaurant staff and waiters. Amazing cheese selection.

2025-08-02 • via Nuitee
A
Anders • family_with_children • se
9
2025-07-22 • via Nuitee
D
Daniela • couple • ro
9
2025-07-19 • via Nuitee
S
Sara • family_with_children • it
10
Una vacanza per la famiglia
Pros:

Siamo stati benissimo in questo hotel: un’esperienza davvero speciale per tutta la famiglia. L’ambiente è curato, accogliente e famigliare, il personale sempre gentile e disponibile. La cucina merita una menzione d’onore: piatti da vero livello Michelin, sia per qualità che per presentazione. Ogni pasto è stato una scoperta e un piacere.
Un altro punto di forza è l’animazione, semplicemente spettacolare: coinvolgente, mai invadente, sempre attenta ai bisogni di grandi e piccoli. Un momento davvero magico è stato quando, su richiesta, ci hanno permesso di incontrare Biancaneve, realizzando il desiderio della nostra bambina. Un gesto che dice molto sulla cura e l’attenzione che dedicano agli ospiti.
Molto apprezzate anche le escursioni organizzate: il nostro accompagnatore hiking ci ha guidato lungo percorsi bellissimi, adatti anche alle famiglie con bambini e passeggino, facendoci vivere la montagna in modo semplice e accessibile.
Altra cosa molto positiva è stata la possibilità di fare il late check out a pagamento, abbiamo potuto godere della struttura fino all’ultimo.

Cons:

visto il costo, alcune piccole pecche ci hanno un po’ sorpresi: le piscine non sono molto grandi e l’acqua, soprattutto per i bambini, avrebbe potuto essere un po’ più calda. Inoltre, abbiamo trovato alcuni capelli nella doccia al nostro arrivo – per il resto, però, la camera era pulita e ordinata. Nel complesso, un soggiorno molto positivo, che consigliamo a chi cerca una vacanza di qualità in un ambiente sereno, curato e ricco di attenzioni per tutta la famiglia

2025-07-13 • via Nuitee
A
ANDRES • family_with_children • cr
10
2025-07-13 • via Nuitee
H
Hanna • with friends • kr
10
Exceptional
Pros:

Children friendly atmosphere, the amazing food - excellent quality, clean rooms, etc..

Cons:

A more detailed information on arriving with train and bus would be appreciated. We arrived with train and bus, but the bus station name was not mentioned, so I had to google all by myself.

2025-06-22 • via Nuitee
L
Lorenzo • family with young children • it
10
Exceptional
2025-03-02 • via Nuitee
B
Bruno • family with young children • br
9
Superb
2025-02-17 • via Nuitee
I
Iliyana • family with young children • bg
10
Our home in Dolomites
Pros:

A nice family hotel where we felt like home. Personal service, gourmet dinner, a special attention to every detail. Nice SPA zone and outside pool where you can relax after long hiking. Mountain stunning view. Perfect for families with young children, a lot of activities for both of them.

2024-08-19 • via Nuitee
E
Evgenii • family with young children • ru
8
It was good.
Pros:

The hotel is truly unique for holidays with children.

Cons:

We were half board for several days. Some days dinners were exceptional good, sone days not so. But always you need wait food a lot of time.
This is despite the rather complicated menu system (you need to mark the items on the menu the day before dinner that you would like to see the next day).

Also, when checking out of the hotel, we were presented with a bill for renting an electric bike, although when renting, the receptionist did not tell us the price or that the rent was paid. We were convinced that the rent was free. But the receptionist at the end said that this only applies to regular bikes, not electric ones.

One elevator is clearly not enough and several times we had to simply go up or down on foot.

2024-08-10 • via Nuitee
M
Mihaela • family with young children • ch
10
Great family friendly hotel which also offer some high quality food and spa for grown ups.
Pros:

Great hotel for any family with small kids, they have all the amenities and activities that you can wish for; huge indoor and outdoor playgrounds, kids buffet, outdoor pool and indoor kids pool, bike rental with child seat or trailer. We really loved our stay at Biancaneve. It took us a bit of time to get used to the 4 course dinners which take quite some time and we tried to keep our son busy. They also offer accompanied children dinner but we preferred to have him with us. They don't advertise their outdoor area enough, there were swings and balls games as well as a big trampoline. I would also be a great winter hotel with ski rental and instructors in the hotel itself!

Cons:

Maybe an option for a buffet dinner that starts earlier than 7pm, because sometimes you need to eat and sleep quickly with small children.

2024-07-24 • via Nuitee
V
Vamsi • family with young children • us
10
One of the best places to stay with a family. Shall return for sure!
Pros:

The beds were the most comfortable ever. The dining options were great, especially for gluten free needs. The five course dinner is a highlight of our entire trip. It was marvelous & yummy!! We just wished we had more time to enjoy umpteen other amenities.

2024-07-06 • via Nuitee
P
Petr • family with young children • cz
10
Highlight of our visit to Italy. A High standard family refuge.
Pros:

Fantastic hotel oriented on families. Great location. Perfect pool and spa area to unwind and excite our kids. We loved the breakfast overall food quality was mindblowing. Loved the place almost to the brim... very friendly and helpful staff I do recommend to stay! ❤️

Cons:

Only cringe we got was the price of the ad hoc dinner. For family of 4 (2 adults with 2yo and 5yo) the dinner was 200€ = we opted out and ate outside.. perhaps if included from the beginning it would not be that bad. However one must admit the dinner was at the level of a fine dining.

2024-06-30 • via Nuitee
A
Anton • family with young children • gb
10
Exceptional
2024-02-15 • via Nuitee
G
Guglielmo • with friends • gb
10
Exceptional
2023-08-21 • via Nuitee
A
Anthony • family with young children • ie
9
Superb
Pros:

Staff, food. Service and location

Cons:

Nothing

2023-06-22 • via Nuitee