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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Luggage storage
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Express check-in/check-out
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Tour desk
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Public Bath
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Coffee Shop on site
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Water park access (surcharge)
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Covered parking
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Secured parking
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Fishing nearby
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Water sports equipment
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Breathtaking Views
Spectacular Views: Enjoy the stunning river and mountain views from your room's private patio.
Family-Friendly Amenities: Let your kids have a blast at the children's playground while you relax.
Adventure Awaits: Explore the area with ease by taking advantage of the hotel's bike hire service.
Experience the perfect blend of comfort and adventure at Ciudad de Las Rocas. Book your stay now to create unforgettable memories.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for MXN 100 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La aventura y el lugar es increíble
La ubicación junto al río es bonito.
Las toallas no son de algodón y en verdad no sirven para secarse.
Tiene buena ubicación, la habitación cumplió con lo básico, es un lugar para disfrutar sus alrededores, el río donde puede nadar está a un costado de los hotel
Beautiful location besides the river, comfortable cabin and beds, friendly staff and good restaurant. great spot
right next to awesome blue river
all good
It was very "iffy" catching local transportation within the region. To and from Conitan was fine (with help from very kind local people!) Well worth the effort! But it is good to plan on some extra "flex" time.
Sitting at the cascada
*wrong adress: they legit put the wrong adress/name of a different hotel. There's no taxis in this area and it's very dangerous (not allowed to be outside after 10pm). I was in the wrong place and had to hitchhike (!) With a stranger who woke up a mototaxi driver to bring me to the right place after we ended up at the wrong one.
*no electricity in the room. They simply turned it off
*very loud: next to the room were chickens and roosters that screamed loudly all night and the rooms was next to the office, so I could hear every tv- and toiletsound from there
*scam: only reason i stayed here because it said it has a restaurant with dinner and breakfast (in the middle of nowhere, before going on a hike its important) but they did not open the restaurant. When I pointed that out, and said that i really need to eat something the staff did not even offer me a bag of snacks. I ended up going on a hike after not eating for 24h and no sleep due to the noises
*in the morning the reception was vacant and I could not lock my keys when leaving.
* room smelled musky moldy
tour to the ciudad de rocas was perfect
the restaurant was closed, difficult road
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