Bey House Royal Hotel

Hotels
9.7 (159 reviews)
ulitsa "Chitalishtna" 4 , Veliko Tŭrnovo , bg

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Beautiful atmosphere
Cons:
Issues with pet policy
Minor heating noise

Categories

Cleanliness
9.29
Overall good cleanliness, but no explicit mention in reviews.
Service
9.99
Staff was described as extremely courteous and attentive.
Location
9.8
The hotel location is praised as excellent in several reviews.
Room Quality
9.75
Rooms described as beautiful and cozy, with a vintage atmosphere.
Amenities
9.28
Amenities considered good, though minor issues reported with heating.
Value for Money
9.74
Good value highlighted, but one negative experience with pet fee.
Food and Beverage
10
Food quality received high praise for preparation and taste.
Overall Experience
9.77
A largely positive experience with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 04:46

Property Description

Luxurious Accommodation

Bey House Royal Hotel, located in Veliko Tŭrnovo, offers 5-star accommodation with elegant guest rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast scenic garden views and a coffee machine for added comfort.

Wellness and Relaxation

Indulge in ultimate relaxation at the hotel's wellness area, which includes a hot tub and a hammam. Unwind after a day of exploring the city and pamper yourself with rejuvenating spa facilities.

Convenient Services

Enjoy a hassle-free stay with services like room service, a 24-hour front desk, and free WiFi. The hotel also offers a concierge service, luggage storage, and currency exchange for your convenience.

Experience luxury and comfort at Bey House Royal Hotel. Book your stay now for a memorable getaway.

Important information:

Pets up to 10 kg are allowed. An additional fee applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

9.7
Based on 159 reviews
Cleanliness: 9.29
Service: 9.99
Location: 9.8
Room Quality: 9.75
Amenities: 9.28
Value for Money: 9.74
Food and Beverage: 10
Overall Experience: 9.77
C
Carmen couple ro
10
Pros:

Amazing stay

2026-02-11 via Nuitee
T
Tanyo extended_group bg
10
Perfect.
Pros:

The place is a hidden gem. While the whole venue is beautiful and with its unique style, the truly special thing here is the exceptional service that unfortunately is lacking in most venues in Bulgaria. The staff is always available, friendly and will take care of your needs.

2026-02-11 via Nuitee
G
Georgi couple bg
10
2026-02-09 via Nuitee
I
ION couple ro
10
Pros:

Totul !

2026-01-30 via Nuitee
A
Alexandru couple ro
10
Proper 5 star with outstanding chef and staff
Pros:

Proper 5 star mini-hotel. Very nice and helpful staff. Good rooms, comfortable beds, very clean. Close to all museums and central roads.

Cons:

Nothing factual. More a difference in taste about ornaments, but it’s subjective. Go for this Bey House, you will discover a lot of enjoyable things.

2026-01-28 via Nuitee
H
Huru extended_group ro
10
Great retreat - great spa!
2026-01-27 via Nuitee
G
Galina couple bg
9
Pros:

Хотелът е изключително автентичен и очарователен. Персоналът е усмихнат и много любезен, отношението към гостите на хотела е на изключително високо ниво. Храната на шеф Ивайло на вечерята в ресторанта на хотела беше повече от великолепна, закуската също беше прекрасна.

Cons:

Стаята беше малко по-малка от очакваното, но компенсираше с прекрасна и голяма баня с много удобства.

2026-01-24 via Nuitee
U
Umit couple gb
10
Pros:

Престоят ни в Bey House Royal беше изключително приятен и напълно оправда очакванията ни. Обслужването е на много високо ниво персоналът е любезен, отзивчив и винаги готов да помогне. Чистотата в хотела беше безупречна, поддържана с изключително внимание към детайла. Храната също беше отлична разнообразна, вкусна и добре поднесена. Като цяло всичко ни хареса и се почувствахме наистина комфортно. Определено бихме избрали този хотел отново и го препоръчваме с две ръце.

2026-01-22 via Nuitee
K
Kalina couple fr
10
Incroyable
Pros:

Meilleur hôtel de toute notre vie ! On a eu le droit à un petit cadeau pour notre lune de miel de la part de l’équipe. Merci ❤️
La chambre magnifiquement décorée. Le personnel passionné et serviable vous donne envie de connaître l’histoire de la Bulgarie.
Le dîner et le petit déjeuner juste excellent et très copieux. Nos compliments au chef cuisinier!
L’espace spa était parfait nous avons passé un agréable moment de détente. Merci encore pour tout.

2026-01-22 via Nuitee
C
catherine couple au
10
Perfect hotel! Great restaurant!
Pros:

Perfect location, interesting historic building, spacious rooms, parking close by, helpful staff, fabulous dinner in garden location and fabulous breakfast in same garden. Good value half board package. Convenient location to walk to medieval fortress

Cons:

Nothing

2026-01-19 via Nuitee
C
Christine couple us
9
A very relaxing place to stay with a convenient quiet location near the Fortress.
Pros:

Great location, about 15 minutes easy walk to the Fortress, where the steep climb began. The hotel was lovely, with a historic, old world feel. Staff could not have been nicer. Our lovely room the Eleanora was quiet and well appointed, but a little small for two people. It was fine for a night or two. The bathroom was good. The bedding was very good and foods a restaurant downstairs was excellent. I wish we could’ve used the lovely patio but the weather was not cooperating. We also enjoyed the wonderful Turkish bath that you can reserve.

Cons:

The rooms were not spacious, so I would suggest adding hooks to the wall to hang your clothesand maybe removing the armoire to provide a little more room. The night tables were handy, and there were enough outlets, the room felt just a little tight.

2026-01-19 via Nuitee
M
Morosan couple ro
10
Fantastic
Pros:

Peste asteptari. O bifuterie de boutique. Totul impecabil. Automat de cafea , apa , zilnic completate. Spa exceptional. Servicii masaj foarte bune, liniste. Micul dejun si cina , ca la un restaurant cu stele Michelin. Receptionerii ne-au platit pana si parcarea.

Cons:

Nimic

2026-01-19 via Nuitee
D
Desislava family_with_children gb
10
Amazing
Pros:

Very special boutique property with small number of rooms, great amenities and personal service. The restaurant garden was very pleasant and relacing.

Cons:

Nothing

2026-01-19 via Nuitee
T
Teodor couple bg
10
2026-01-08 via Nuitee
A
Anna couple bg
9
Pros:

Обслужването беше чудесно! Стаите са направени с вкус и добре поддържани. Атмосферата е много приятна. Храната беше добре приготвена и опциите от менюто бяха разнообразни.

Cons:

Бяхме в стаята до рецепцията (Елеонора) и беше шумно откъм разговори, заради разположението.

2026-01-08 via Nuitee
K
Krasimira couple bg
10
Once more, great place!
Pros:

This was our second stay in this amazing hotel, and we once again had a wonderful stay! This time we stayed at the apartment and the space was beautifully designed and very conformable. The service was excellent from the reception to the restaurant and all were very hospitable and tended to our needs. The food was delicious, and they had a nice selection of wines to pair it with. I once again had a massage with George and few days later I still feel great. We are definitely going back!

2026-01-01 via Nuitee
B
Brice couple fr
10
2025-12-30 via Nuitee
B
Bogdan Florin extended_group ro
10
Amazing location 🤩
Pros:

Everything is perfect here : clean, food, staff, ambiance, SPA
This is the best place in Veliko Tarnovo 🤩

Cons:

There is nothing to not like

2025-12-27 via Nuitee
M
Maria solo_traveller de
10
2025-12-24 via Nuitee
P
Petar couple de
10
Great concept for unique and relaxing experience
Pros:

Uniqueness, beds, bath, privacy, comfort, staff, cuisine

Cons:

TV

2025-12-24 via Nuitee