Bey House Royal Hotel

Hotels
9.7 (183 reviews)
ulitsa "Chitalishtna" 4 , Veliko Tŭrnovo , bg

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Beautiful atmosphere
Cons:
Issues with pet policy
Minor heating noise

Categories

Cleanliness
9.29
Overall good cleanliness, but no explicit mention in reviews.
Service
9.99
Staff was described as extremely courteous and attentive.
Location
9.8
The hotel location is praised as excellent in several reviews.
Room Quality
9.75
Rooms described as beautiful and cozy, with a vintage atmosphere.
Amenities
9.28
Amenities considered good, though minor issues reported with heating.
Value for Money
9.74
Good value highlighted, but one negative experience with pet fee.
Food and Beverage
10
Food quality received high praise for preparation and taste.
Overall Experience
9.77
A largely positive experience with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 04:46

Property Description

Luxurious Accommodation

Bey House Royal Hotel, located in Veliko Tŭrnovo, offers 5-star accommodation with elegant guest rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast scenic garden views and a coffee machine for added comfort.

Wellness and Relaxation

Indulge in ultimate relaxation at the hotel's wellness area, which includes a hot tub and a hammam. Unwind after a day of exploring the city and pamper yourself with rejuvenating spa facilities.

Convenient Services

Enjoy a hassle-free stay with services like room service, a 24-hour front desk, and free WiFi. The hotel also offers a concierge service, luggage storage, and currency exchange for your convenience.

Experience luxury and comfort at Bey House Royal Hotel. Book your stay now for a memorable getaway.

Important information:

Pets up to 10 kg are allowed. An additional fee applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

9.7
Based on 183 reviews
Cleanliness: 9.29
Service: 9.99
Location: 9.8
Room Quality: 9.75
Amenities: 9.28
Value for Money: 9.74
Food and Beverage: 10
Overall Experience: 9.77
O
Otmar • couple • ch
9
Pros:

Schönes historisches Hotel. Hervorragendes Frühstück und Abendessen.

2026-05-15 • via Nuitee
F
Fiona • solo_traveller • ie
8
Decor is different ,very comfy , delicious food
Pros:

Room was spacious and different , v. Comfy , food was really good , dinner and breakfast , staff were lovely and tried to do everything for us

Cons:

Parking was v difficult , we had to order breakfast the minute we arrived the day before , and we didn’t like the choices , but they organised what we wanted , thought the organisation was a bit scatty , need to streamline breakfast , and more organised but everybody was lovely , didn’t like all the modern gadgets in room with the control boards lit up , so we had to cover the lights , rugs on floor were loose and dangerous , but a/c worked

2026-05-12 • via Nuitee
R
Radu • couple • ro
10
Stayed here for the weekend with my partner. The location is well located in the old city center short walk from the old
Pros:

Very friendly staff, the room was comfortable in all respects, great food with really large portions.

2026-05-10 • via Nuitee
J
JIRU • couple • ro
10
Excelență la Bey House Royal Hotel – Rafinament și bun gust
Pros:

Excelență la Bey House Royal Hotel – Rafinament și bun gust / Lux de 5 stele și un festin culinar de nota 10+
Am avut plăcerea de a sta la Bey House Royal Hotel și pot spune cu mâna pe inimă că totul merită nota 10 cu felicitări. Dacă sunteți în căutarea unui loc unde luxul se îmbină perfect cu atenția la detalii, acesta este!
Cazarea: Fiind o locație de 5 stele, standardele sunt extrem de ridicate. Camerele sunt superbe, amenajate cu o atenție incredibilă la detalii, oferind un mix perfect între confort de lux și o atmosferă primitoare. Curățenia este exemplară, iar designul boutique oferă acea notă de exclusivitate pe care o cauți la un astfel de hotel.
Restaurantul & Chef-ul: Ceea ce face diferența aici este, fără îndoială, bucătăria. Experiența culinară a fost, de departe, punctul forte. Am fost impresionati de creativitatea Chef-ului, care reușește să transforme fiecare masă într-o experiență gastronomică. Mâncarea pregătită de Chef este pur și simplu o operă de artă în farfurie. Preparatele sunt nu doar delicioase, ci și prezentate spectaculos – se simte pasiunea și tehnica unui maestru în fiecare farfurie. Se vede imediat amprenta unui profesionist: ingrediente de cea mai bună calitate, texturi surprinzătoare și arome perfect echilibrate. Este locul ideal pentru cineva care apreciază gastronomia fină. Micul dejun este extrem de generos, iar cina a fost punctul culminant al fiecărei zile.
Personalul: Un alt mare plus este echipa hotelului. Oameni calzi, profesioniști și extrem de amabili, care anticipează orice nevoie și fac tot posibilul ca șederea să fie fără cusur. Este o locație de nota 10 plus, pe care o recomand tuturor celor care nu vor să facă niciun compromis când vine vorba de calitate. Felicitări întregii echipe!

2026-05-09 • via Nuitee
A
Adam • couple • us
9
The room was very comfortable, and dinner in their restaurant was excellent.
Pros:

The room was clean & comfortable, and our rate included breakfast & dinner in their restaurant — and we thought the food was very good.

Cons:

Couldn’t quite figure out the A/C, though we were happy to sleep with the windows open.

2026-05-03 • via Nuitee
C
costel.danciu • couple • ro
10
2026-04-27 • via Nuitee
A
Anonymous-48 • solo_traveller • fr
10
2026-04-26 • via Nuitee
F
FREDDY • couple • fr
9
2026-04-24 • via Nuitee
иван • solo_traveller • bg
10
Pros:

Прекрасно място, персонал, удобства и храна!

2026-04-23 • via Nuitee
Евелин • couple • bg
10
2026-04-22 • via Nuitee
C
Carol • couple • ro
10
2026-04-18 • via Nuitee
B
Bucovina • couple • ro
10
Pros:

Tot

Cons:

Nimic

2026-04-17 • via Nuitee
V
Veneta • couple • bg
8
2026-04-07 • via Nuitee
C
Costin • couple • ro
10
2026-04-06 • via Nuitee
I
Iulia • couple • ro
10
Great hotel to visit Veliko
Pros:

The location was great, near the old city center and the main attractions. The hotel is very very nice, super clean and great services from reception to everybody in the restaurant. Food was very good with variety of option to chiose from.

Cons:

Nothing

2026-03-29 • via Nuitee
V
Vladimir • couple • ua
10
2026-03-18 • via Nuitee
G
Galina • extended_group • bg
9
2026-03-17 • via Nuitee
M
Matei Macri • couple • ro
10
It's like visiting a royal palace from the early 20th century.
Pros:

I had an absolutely fantastic stay, it's like living in a royal palace of the early 20th century. The dinner and breakfast were both delicious and generous (the honey cake was the best dessert I've ever had at a restaurant so far). I especially recommend this hotel if you're looking for a romantic getaway with a special someone!

2026-03-17 • via Nuitee
N
Nikolai • couple • bg
10
Pros:

Me and my wife really enjoyed our stay at the hotel. The interior felt unique and tasteful. The food was delicious.

2026-03-16 • via Nuitee
S
Serge • solo_traveller • be
10
Best hotel in town
Pros:

Highly recommended. Clean, very friendly staff. Nice restaurant and great location.

2026-03-05 • via Nuitee