Hôtel Le Castelet

Hotels
•
Independent
7.9 (457 reviews)
4 Roc Gabide, Perles et Castelet , Ax-les-Thermes , FR

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Family rooms
Garden
Pets allowed
Luggage storage
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Review Highlights

Pros:
Clean rooms
Friendly staff
Good service
Beautiful surroundings
Good amenities
Cons:
Noisy neighbors
Dated rooms
Squeaky bed
Old hotel

Categories

Cleanliness
8.5
Guests frequently highlighted the hotel's cleanliness positively.
Service
8
Staff's friendliness and accommodating nature received praise, suggesting strong service overall.
Location
7
Location was appreciated for its natural surroundings, although the nearby noise issue negatively affected the experience.
Room Quality
6.5
Rooms were generally liked for being nice and warm despite some being dated and having minor issues such as squeaky beds.
Amenities
7.5
Amenities like parking and lounge facilities were well-received, but there were no standout features or complaints.
Value for Money
7
Guests did not specifically comment on value, implying an average level of satisfaction with the price to experience ratio.
Food and Beverage
6.5
There were no specific comments on food and beverage, suggesting a neutral position in this category.
Overall Experience
7.5
Despite the negatives, guests seemed to have a generally good overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 13:29

Property Description

Mountain Views and Comfortable Accommodation
Hotel le Castelet offers a peaceful retreat with stunning mountain views. The cosy guest rooms, some with balconies or terraces, provide comfortable living spaces for your stay.

Warm Welcome and Helpful Staff
The friendly and discreet staff at Le Castelet ensure a warm welcome and are dedicated to making your stay memorable. They are always ready to assist you in exploring the quiet and relaxing surroundings.

Convenient Location and Nearby Activities
Situated near Ax-les-Thermes and Andorra, the hotel is ideally located for exploring the area. Guests can enjoy various activities such as hiking, skiing, and visiting nearby attractions like water cures and a casino.

Experience relaxation and adventure at Hotel le Castelet - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the hotel bar is open from 16:00 and 19:00.

Please contact the reception for late arrivals.

Check-in and check-out hours:
Check-out: 07:30 AM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location