Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful location
Cons:
Poor cleanliness
Food quality issues

Categories

Cleanliness
6.86
Negative sentiments regarding cleanliness and maintenance mentioned in multiple reviews.
Service
8.83
Consistently positive remarks about attentive and helpful staff.
Location
8.87
Strong positive feedback on the beautiful natural setting and proximity to the Serra da Estrela.
Room Quality
7.82
Mixed sentiments; positive aspects noted, but some comments on outdated rooms.
Amenities
7.35
Amenities described as needing improvement but having good potential.
Value for Money
7.81
General satisfaction with price-quality ratio, despite some issues.
Food and Beverage
6.86
Several negative comments about food quality and breakfast variety.
Overall Experience
8.83
A generally positive experience highlighted, despite specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:29

Property Description

Impressive Views of Serra de Estrela
Experience the breathtaking beauty of the Portuguese countryside from our hotel, offering stunning views of the majestic Serra de Estrela.

Outdoor Activities and Serene Surroundings
Engage in a variety of outdoor activities amidst the tranquil surroundings of our hotel. Escape the city hustle and immerse yourself in the peaceful ambiance of Caldas da Felgueira, while still being conveniently close to the main road for exploration.

Fully Equipped Apartments for Comfort
After a day of adventure, unwind in our fully equipped apartments that provide the perfect blend of comfort, space, and independence. Let us take care of your accommodation needs while you make the most of your stay.

Book now to indulge in a serene getaway amidst nature's beauty.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 15 per person per night when using an available extra bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 430 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 8.83
H
Helder solo_traveller pt
8
Ótima estadia, confortável.
2026-03-12 via Nuitee
C
Constância extended_group pt
6
Pros:

Simpatia e disponibilidade do staff

Cons:

Achei pouco confortável. As instalações são antigas e o hotel está a precisar de remodelações.

2026-02-23 via Nuitee
A
Adrião extended_group pt
8
Pros:

Do quarto, bastante confortável e amplo.

Cons:

Na zona do pequeno almoço, podia estar mais limpo e organizado

2026-02-14 via Nuitee
J
Jean noel solo_traveller es
9
2026-02-10 via Nuitee
J
Jose extended_group pt
8
Lugar ótimo para sair da rotina
Pros:

Lugar calmo junto das termas

2026-01-19 via Nuitee
P
Patricia family_with_children es
4
2026-01-19 via Nuitee
M
Maria solo_traveller pt
10
2026-01-19 via Nuitee
M
Mafalda couple pt
1
Péssima, e não aconselho ninguém a ir mesmo! As fotos enganam bem!
Pros:

Do Ac, funcionava bem.

Cons:

De tudo o resto

2026-01-19 via Nuitee
A
Albina family_with_children pt
7
Relação preço/qualidade boa
Pros:

O atendimento

Cons:

Cama e limpeza

2026-01-19 via Nuitee
M
Mónica extended_group pt
7
Pros:

Da simpatia dos funcionários! Limpeza impecável!

Cons:

O quarto necessitava de uma remodelação!
O pequeno almoço necessita de mais variedade!

2026-01-13 via Nuitee
T
Tânia couple pt
10
2026-01-08 via Nuitee
M
Manuel family_with_children es
8
Estancia confort
Pros:

El personal atento

2026-01-02 via Nuitee
M
Margarida couple pt
9
2026-01-01 via Nuitee
F
Freire family_with_children pt
3
2025-12-29 via Nuitee
P
Putsil extended_group pt
10
Pros:

Ambiente

Cons:

Chão no quarto em cerâmica, torna se impossível andar sem calçado.

2025-12-28 via Nuitee
D
Diana extended_group pt
7
2025-12-28 via Nuitee
J
José Alberto Tomé extended_group pt
8
2025-12-28 via Nuitee
M
Miguel couple pt
2
Pros:

Vista

Cons:

Limpeza péssima. Bolores na casa de banho. Insalubridade perigosa. Cabelos no chão e nas almofadas. Cheiro a mofo. Wi-fi mau. Staff pouco atencioso. Check-in feito pelo cliente. Televisão muito pouco sinal. Quartos velhos, com declaração datada. Péssimo Experiência a não repetir

2025-12-07 via Nuitee
S
Sara family_with_children pt
7
2025-12-07 via Nuitee
S
Sousa couple pt
7
Aceitável
Pros:

Suíte Narciso, espaço acolhedor com TV e casa de banho com 2 chuveiros

Cons:

Pequeno almoço muito fraco! As frutas estavam em mau estado, tem pouca variedade de produtos frescos. Em contrapartida, os ovos mexidos eram caseiros e feita na hora

2025-11-09 via Nuitee