Holiday Inn Express Hotel and Suites Pearsall by IHG

Hotels
•
Holiday Inn Express
8.6 (111 reviews)
412 Interstate 35 South , Pearsall , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good coffee
Good value/price
Quiet location near interstate
Parking available
Some rooms reported clean and comfortable beds
Cons:
Serious cleanliness issues (cockroach, stains, dirty showers/bathtub)
Inconsistent housekeeping and front desk difficulties
Pool closed and elevator out
Stained carpets/hallways and poor TV audio
Some beds/pillows uncomfortable

Categories

Cleanliness
6.5
Multiple reviews report serious cleanliness problems (cockroach, blood/stains on mattress, dirty hotel areas, blackened shower, stained carpets and bathtub); a few guests noted rooms were clean, but overall cleanliness is a clear concern.
Service
8.4
Mixed service: reception praised in one Spanish comment, but several reports of inconsistent housekeeping (late or skipped room cleaning), difficulty canceling at front desk and slow responsiveness; overall service is adequate but variable.
Location
10
Generally positive mentions: quiet area away from noise and convenient to interstate/local establishments; location is a clear strength for guests seeking peace and easy access.
Room Quality
7.8
Mixed room quality: some guests found rooms clean, beds and pillows comfortable, fridge/microwave working; others reported hard/uncomfortable beds, stained sofa/mattress and dirty shower floors—overall average room condition is acceptable but inconsistent.
Amenities
7
Amenities show issues: pool was closed, elevator reportedly out for months, TV audio problems and stained carpets in halls; parking was noted as nice. Amenities are functional but with notable shortcomings.
Value for Money
10
Several guests explicitly describe the property as good value/appropriate for the price; given repeated positive comments on price and perceived value, this category is rated highly.
Food and Beverage
9.5
Food and beverage received positive feedback for very good coffee and generally OK breakfast; some complaint about overcooked bacon but overall guests praised the coffee and breakfast quality.
Overall Experience
9.6
Overall impressions are mixed but lean positive: many 'everything was perfect' and 'good value' comments counterbalance specific cleanliness/service issues; travelers found the stay adequate and convenient.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Convenient Location and Amenities

Conveniently situated on Interstate Highway 35, Holiday Inn Express Hotel and Suites Pearsall offers a comfortable stay with a complimentary hot breakfast and free Wi-Fi. Each guest room is equipped with a flat-screen TV, microwave, and refrigerator for added convenience.

Fitness and Recreation

Stay active during your stay with access to the hotel's well-equipped fitness center and outdoor pool. Guests can also enjoy using the on-site BBQ facilities for a delightful meal experience.

Business and Leisure

For business travelers, the hotel provides a business center with computer access, printing, and fax services. Additionally, the hotel's proximity to Longhorn Athletic Field and Mc Kinley Field offers leisure options nearby.

Book your stay at Holiday Inn Express Hotel and Suites Pearsall for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.6
Based on 111 reviews
Cleanliness: 6.5
Service: 8.4
Location: 10
Room Quality: 7.8
Amenities: 7
Value for Money: 10
Food and Beverage: 9.5
Overall Experience: 9.6
C
Cassandra • solo_traveller • us
10
Pros:

Everything was perfect

Cons:

Pool being close

2026-10-12 • via Nuitee
C
Cassandra • solo_traveller • us
10
Pros:

Everything

Cons:

No complaints about the place

2026-10-07 • via Nuitee
P
Prado • couple • us
10
Pros:

Really clean and comfortable

Cons:

Nice parking

2026-09-10 • via Nuitee
P
Prado • couple • us
10
2026-09-10 • via Nuitee
J
Jose • couple • us
10
It was a short stay , but it was quiet and made it easy to get local establishments along interstate.
Pros:

Away from noise ,quiet area.

Cons:

N/A

2026-08-31 • via Nuitee
M
Michael • family_with_children • us
10
2026-08-24 • via Nuitee
A
Arturo • solo_traveller • mx
8
Pros:

La recepción

Cons:

Sin comennetar

2026-07-20 • via Nuitee
L
Ludivina • solo_traveller • us
10
2026-07-13 • via Nuitee
B
Blanca • solo_traveller • us
1
Pros:

My room had a cookroach. The sofa matress had blood stains or some kind of stains.

Cons:

The hotel itself was dirty!

2026-07-13 • via Nuitee
F
Frias • solo_traveller • us
10
2026-07-12 • via Nuitee
C
Cavazos • solo_traveller • us
5
The hotel is adequate to stay in. The rooms are clean, but the Service is questionable specially housekeeping.
Pros:

The room was clean. The refrigerator and microwave were working fine so it’s the TV. The bed was comfortable. Pillows are comfortable. The bathroom area was clean easy to use.

Cons:

I was trying to cancel the reservation, but the girl behind the counter found it very difficult so I decided just to stay the TV in the main dining area where you have breakfast. The sound was really bad. You could not understand any audio coming out out of the TV and I did not notify them about that. The other thing that I did not like was that housekeeping did not make my room until late afternoon one day and then I had another day that housekeeping did not even make the room so I had to go down to the counter and ask for another set of towels. I did try to breakfast. It was OK but the bacon was very overcooked. It was so crispy. It just broke in pieces.

2026-07-08 • via Nuitee
G
Gloria • couple • us
10
2026-06-30 • via Nuitee
H
Hylise • couple • us
7
Good value. Good coffee.
Pros:

The food was good but the coffee was the best hotel coffee that I’ve had recently.

Cons:

The room was clean but the carpet in the halls and the back stairs was really stained and dirty.

2026-06-29 • via Nuitee
Y
Yasmin • family_with_children • us
10
2026-06-24 • via Nuitee
S
Sheila • couple • us
8
2026-06-21 • via Nuitee
A
Anahi • family_with_children • us
7
Un pico de limpiesa y seria perfecto todo
Pros:

La aviacion esta vein para el precio

Cons:

La regadera Astaba toda negra de mugre la horilla creo que ya era ongo 🤮

2026-06-16 • via Nuitee
E
Elizabeth • family_with_children • us
2
2026-06-01 • via Nuitee
B
Benita • couple • us
3
Cons:

We had a room on the 4th floor, but when we got there the elevator was out. Front desk said it had been out for months. They finally were able to move us to the second floor. The bed was very hard and uncomfortable. The restroom had a bad smell, and the shower floor was very dirty.

2026-05-27 • via Nuitee
A
Anahi • family_with_children • us
9
Para mi está muy bien solo fue una noche
Pros:

Muy bonito el Luger

Cons:

La bañera un poco susia y las almuadas muy incomodas todo lo demas muy bien

2026-05-14 • via Nuitee
L
Leah • solo_traveller • us
8
I really liked the hotel ...however hot water is expected at any hotel
Pros:

Room size. Breakfast was great

Cons:

There was no hot water and the elevator was broken

2026-05-04 • via Nuitee