The St. Regis Mumbai

Hotels
•
St. Regis
9.4 (2030 reviews)
462, Senapati Bapat Marg , Mumbai , IN
+91 22 6162 8000

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Slow check-in
Management issues

Categories

Cleanliness
8.79
General sentiment indicates the hotel is old and needs renovation, affecting perceived cleanliness.
Service
9.86
Exceptional service highlighted by positive staff interactions and assistance.
Location
9.8
Excellent location near Palladium Mall with access to restaurants and entertainment.
Room Quality
8.95
Room comfort noted; however, issues with upgrade requests affect perception.
Amenities
9.08
Amenities are decent but noted as needing updates, particularly the gym.
Value for Money
8.74
Costs considered high for the quality received; some dissatisfaction noted.
Food and Beverage
10
Food quality is praised highly, with special mentions of the buffet and attentive service.
Overall Experience
10
Overall positive experience marred by management issues regarding loyalty points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodations and Prime Location
The St. Regis Mumbai offers exquisitely styled accommodations in the heart of Lower Parel. Adjacent to the hotel, the Palladium mall provides a luxury shopping experience. With key attractions nearby, including the Bombay Stock Exchange and the Mumbai International Airport, convenience is at your doorstep.

Exceptional Butler Service and Wellness Facilities
Indulge in 24-hour St. Regis Butler Service and a dedicated wellness floor spanning 22,000 sq. ft. Enjoy the Athletic Club, outdoor pool with city views, Iridium Spa, and Salon by Jean-Claude Biguine for ultimate relaxation.

Culinary Delights and Dining Experiences
Seven Kitchens offers a diverse range of cuisines, while The Sahib Room presents robust Indian flavors. Experience award-winning dining at Mekong and Yuuka, and unwind at The Drawing Room with the St. Regis Tea Ritual and Champagne sabering events.

Book now for an unforgettable stay at The St. Regis Mumbai!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

9.4
Based on 2030 reviews
Cleanliness: 8.79
Service: 9.86
Location: 9.8
Room Quality: 8.95
Amenities: 9.08
Value for Money: 8.74
Food and Beverage: 10
Overall Experience: 10
A
Amita Prasher • couple • in
10
2026-09-19 • via Nuitee
A
Amita Prasher • solo_traveller • in
10
2026-09-19 • via Nuitee
J
Jay • solo_traveller • au
10
2026-09-16 • via Nuitee
P
Payal • couple • in
8
2026-09-15 • via Nuitee
N
NITIN • solo_traveller • in
10
2026-09-15 • via Nuitee
Y
Yashpal • couple • in
1
Lacks in 5 star experience
Cons:

Service and maintenance. There was power cuts

2026-09-12 • via Nuitee
S
Sumeer • couple • gb
10
When it becomes to feel like a home away from home, you know you’ve picked the right place to stay.
Pros:

It’s always the friendliness and smiles of the staff that make the stay that extra bit special. The property itself is perfect.

Cons:

Nothing major.

2026-09-11 • via Nuitee
A
abdulla • extended_group • qa
5
Pros:

location near to Mall

Cons:

Lobby & restaurant

2026-09-09 • via Nuitee
M
Maryam • extended_group • ae
10
Fully recommend
Pros:

Soooo comfortable staff very helpful and friendly

Cons:

Nothing

2026-09-06 • via Nuitee
G
Gurpreet • couple • in
10
2026-09-04 • via Nuitee
S
Sriram • couple • in
9
2026-09-02 • via Nuitee
D
Dr. Apurva • extended_group • in
10
2026-08-31 • via Nuitee
N
Nithya Kaushik • family_with_children • in
5
Cons:

The staff were not accommodative and very rigid. Surely expected better customer service from the top tier Marriott property.

2026-08-31 • via Nuitee
G
GAURI • couple • in
8
2026-08-31 • via Nuitee
J
JAYAKARTHIK • solo_traveller • in
9
2026-08-30 • via Nuitee
B
Bader • solo_traveller • ae
9
2026-08-30 • via Nuitee
G
Gonasagree • solo_traveller • za
10
Pros:

Our stay at The St. Regis Mumbai was truly memorable, made even more special by the exceptional service and genuine warmth of the team.

A special thank you to Sohan Karkera, who went out of his way to assist us with booking our Vande Bharat tickets to Shirdi. His help and kindness was greatly appreciated.

Prithesh Sherigar, Food & Beverage Manager, was outstanding. He made us feel extremely comfortable and took the extra effort to prepare a special departure snack for us, which was such a thoughtful gesture.

We would also like to acknowledge Waseem, Rites, Naysayers, Aryadhya and Jahanara from Food & Beverage for their attentive and friendly service. Saanvi from Butler Services was wonderful, and Doolchand from Housekeeping ensured everything was taken care of with great care.

Thank you to the entire team for making our stay so comfortable, warm and memorable. It is the genuine hospitality and personal touches that make The St. Regis Mumbai truly special. We look forward to returning.

2026-08-29 • via Nuitee
S
Sebastian • couple • cl
1
2026-08-28 • via Nuitee
K
Kapil Anoop • couple • mu
9
2026-08-28 • via Nuitee
H
Happiness17923508548 • Family
10
Wholesome stay at St. Regis
Pros:

Had a really lovely stay at The St. Regis Mumbai. The team was warm, friendly and always happy to help. Everything was smooth and comfortable, and I genuinely enjoyed my time here. Would definitely love to come back!

2026-08-27 • via Tripadvisor