The St. Regis Mumbai

Hotels
St. Regis
9.4 (1790 reviews)
462, Senapati Bapat Marg , Mumbai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Slow check-in
Management issues

Categories

Cleanliness
8.79
General sentiment indicates the hotel is old and needs renovation, affecting perceived cleanliness.
Service
9.86
Exceptional service highlighted by positive staff interactions and assistance.
Location
9.8
Excellent location near Palladium Mall with access to restaurants and entertainment.
Room Quality
8.95
Room comfort noted; however, issues with upgrade requests affect perception.
Amenities
9.08
Amenities are decent but noted as needing updates, particularly the gym.
Value for Money
8.74
Costs considered high for the quality received; some dissatisfaction noted.
Food and Beverage
10
Food quality is praised highly, with special mentions of the buffet and attentive service.
Overall Experience
10
Overall positive experience marred by management issues regarding loyalty points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodations and Prime Location
The St. Regis Mumbai offers exquisitely styled accommodations in the heart of Lower Parel. Adjacent to the hotel, the Palladium mall provides a luxury shopping experience. With key attractions nearby, including the Bombay Stock Exchange and the Mumbai International Airport, convenience is at your doorstep.

Exceptional Butler Service and Wellness Facilities
Indulge in 24-hour St. Regis Butler Service and a dedicated wellness floor spanning 22,000 sq. ft. Enjoy the Athletic Club, outdoor pool with city views, Iridium Spa, and Salon by Jean-Claude Biguine for ultimate relaxation.

Culinary Delights and Dining Experiences
Seven Kitchens offers a diverse range of cuisines, while The Sahib Room presents robust Indian flavors. Experience award-winning dining at Mekong and Yuuka, and unwind at The Drawing Room with the St. Regis Tea Ritual and Champagne sabering events.

Book now for an unforgettable stay at The St. Regis Mumbai!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1790 reviews
Cleanliness: 8.79
Service: 9.86
Location: 9.8
Room Quality: 8.95
Amenities: 9.08
Value for Money: 8.74
Food and Beverage: 10
Overall Experience: 10
G
Gamil family_with_children ye
9
Pros:

Very nice hotel and all services are excellent

Cons:

Non

2026-02-14 via Nuitee
A
Avilash couple za
10
2026-02-14 via Nuitee
M
Maria couple ae
10
2026-02-13 via Nuitee
E
Erlangga solo_traveller id
8
2026-02-13 via Nuitee
K
KAMOLINI family_with_children za
9
Pros:

Breakfast was amazing

2026-02-12 via Nuitee
M
Michaeldp89 Family
10
The best hotel we’ve ever stayed at!! 5 starts isn’t enough for the service they provide
Pros:

Pre arrival the hotel manager reached out to us to welcome us.

On arrival again the hotel manager shaib welcomed us.

Simran on reception checked us in as it was mums retirement trip and I have status with Marriott we got upgraded to the best suite in the hotel the Penthouse Suite.

Words cannot describe this suite. It blew our mind the side and amenities that come with this suite.

Ontop of this we had a Butler called Adnann who organised so many special surprises for mum.

The attention to detail that Adnann provided blew our mind. He organised dinner and spa reservations, worked late to look after us was also on call through the evening, then even come in early the next day with gifts for us pre departure.

This service is the reason why I continue to book within the Marriott group.

The service given to us by Adnann still 4 days into our cruise blows our mind. He’s left a lasting impression on our minds and one we will never forget.

He needs recognition for his services.

Thank you St Regis and Thank You Adnann for making our stay so memorable

2026-02-11 via Tripadvisor
Y
Yusuf extended_group bh
9
Pros:

Location, staff, and cleanliness.

Cons:

Exhaust ducts of the Seven Kitchens is not doing its job as everyday i left the breakfast buffet smelling like cooking oil.

2026-02-11 via Nuitee
R
Raj couple us
10
Truly a 7 star experience
Pros:

Everything from check in to check out was exemplarily handled by competent staff with gracious hospitality. Dining options were abundant and facilities were immaculate.

2026-02-11 via Nuitee
D
daniel family_with_children fr
10
2026-02-11 via Nuitee
S
strattera Couples
10
Don't look any further when booking a hotel in Mumbai
Pros:

Excellent location, adjacent to a very nice mall where you can find designer and local apparel, excellent multi-ethnic restaurants, and a lot of action. The staff were amazing and gave us an early check-in after a very long journey without much fuss. The poor customer service and communication were the main reasons I cancelled a club room at the Taj Palace for this hotel. While we didn't try all the restaurants they have, we ate twice at the Mekong, which offers fabulous Chinese dishes and equally good dim sum. They have an afternoon tea ritual at the lobby cafe, which is much appreciated. Rooms are spacious, clean, and comfortable. Security checks in and out of the hotel are polite and efficient.
Don't think twice about booking this hotel when visiting Mumbai. While some prefer the old colonial style, a word of advice: the hectic vibes outside the Taj Palace would have been a negative for me had I kept the original booking.

2026-02-09 via Tripadvisor
M
MAJED couple kw
10
2026-02-09 via Nuitee
M
Mauricio solo_traveller br
10
Pros:

We loved all aspects of the hotel, from the location (close to a shopping center) to the marvelous decoration. Highly recomendes.

2026-02-09 via Nuitee
B
behram_patel_1976 Couples Mumbai, Maharashtra
8
Seafood extravaganza
Pros:

The grand Seafood brunch the the seven kitchens St.Regis delivered in spades.
The best sourced Seafood was offered in different cuisines.
Asian station had massive king prawns in different gravies. The Dimsum's are the best among any Sunday Brunch in th city.

Mouth watering Crab in spicy hot kerala Masala. This preparation was so good it was difficult to break away and try the rest of the other delicacies.

Poached Seafood station was a bit of a jumble. Lots of great variety but the lobsters were hidden under the Tiger prawn and octopus. Even the chefs had trouble fishing out the lobster from under rest of the fish. One chef even mistakenly said the lobster was over !
I didn't mind because the rest of the offerings were as good.

The Grilled Seafood rocked !
Crispy fried calamari or zesty goan style prawns . Wow.

Continental station is always well stocked and presented. Lamb, chicken , fish in different slurries.

Indian station is one of the cities best.

The sugar craft is the best in it's class and on equal footing to Taj Shamiana

When you want to go extravagant you go Seven Kitchens.

Cheers to Ganga Sarfaraz Pratham & Waseem. The start management team.

Until next time ,
Squids Ahoy !
Behram and Melanie Patel

2026-02-08 via Tripadvisor
O
OnAir51919447006 Family
10
Outstanding Experience
Pros:

Thank You Suraj and Deepika for outstanding hospitality. Overall experience was amazing. Ambience, food, spread! Just loved it

2026-02-07 via Tripadvisor
M
msood_maluste Couples Mumbai, Maharashtra
10
Wonderful and delicious experience
Pros:

Kapil Nautiyal served us. He was very smil-y, helpful, knowledgeable about the food and the St Regis rituals as well. We therefore thoroughly enjoyed the food and total experience.

2026-02-02 via Tripadvisor
6
657nairp Couples Tokyo, Tokyo Prefecture, Kanto
10
Memories created at St. Regis Mumbai
Pros:

We celebrated a special occasion and got an upgrade to the suite room.
The staff was very kind and even prepared a surprise for my wife with decorations and cake. A happy birthday hand written card from butler service team touched our heart with excellent hospitality.
The suite room was an amazing experience, very clean and spacious.
The next morning we had breakfast at Seven Kitchens. It had a variety of food from all over the place, north indian food, south Indian food, different kinds of bread, sandwiches and desserts. Great place for the health conscious people as it has the number of calories written on its name plate.
We were served at the table while the staffs gave alot of great recommendations. My personal favorite was dosa.
Alot of vegetables and fruits and finally a masala chai really made the perfect balance for a great breakfast.

As this was our first time at a St. Regis hotel, overall it was a great experience and an unforgettable memory for us. Definitely a recommendation and looking forward to staying at St. Regis hotel again.

2026-02-02 via Tripadvisor
C
Curious63725376442 Couples Mumbai, Maharashtra
10
What a great way to welcome my wife special birthday
Pros:

Handpicked by wife to celebrate her special birthday thru Eazydiner for a ... What a wonderful team and ambience ... The special surprise birthday cake was the highlight that stole our hearts .... The Sushi was amazing and the staff along with Suraj was warm and welcoming ....

2026-02-02 via Tripadvisor
G
Georgia family_with_children cy
10
2026-01-30 via Nuitee
D
drbineetj Family
10
Amazing
Pros:

Nice service , ambience and good food

Sumit, Aradhya, Rohan and Nilesh were superb with their service and advice
Enjoyed a lot

2026-01-28 via Tripadvisor
S
Shaheel couple gb
9
2026-01-26 via Nuitee