The St. Regis Mumbai

Hotels
St. Regis
9.4 (1884 reviews)
462, Senapati Bapat Marg , Mumbai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Slow check-in
Management issues

Categories

Cleanliness
8.79
General sentiment indicates the hotel is old and needs renovation, affecting perceived cleanliness.
Service
9.86
Exceptional service highlighted by positive staff interactions and assistance.
Location
9.8
Excellent location near Palladium Mall with access to restaurants and entertainment.
Room Quality
8.95
Room comfort noted; however, issues with upgrade requests affect perception.
Amenities
9.08
Amenities are decent but noted as needing updates, particularly the gym.
Value for Money
8.74
Costs considered high for the quality received; some dissatisfaction noted.
Food and Beverage
10
Food quality is praised highly, with special mentions of the buffet and attentive service.
Overall Experience
10
Overall positive experience marred by management issues regarding loyalty points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodations and Prime Location
The St. Regis Mumbai offers exquisitely styled accommodations in the heart of Lower Parel. Adjacent to the hotel, the Palladium mall provides a luxury shopping experience. With key attractions nearby, including the Bombay Stock Exchange and the Mumbai International Airport, convenience is at your doorstep.

Exceptional Butler Service and Wellness Facilities
Indulge in 24-hour St. Regis Butler Service and a dedicated wellness floor spanning 22,000 sq. ft. Enjoy the Athletic Club, outdoor pool with city views, Iridium Spa, and Salon by Jean-Claude Biguine for ultimate relaxation.

Culinary Delights and Dining Experiences
Seven Kitchens offers a diverse range of cuisines, while The Sahib Room presents robust Indian flavors. Experience award-winning dining at Mekong and Yuuka, and unwind at The Drawing Room with the St. Regis Tea Ritual and Champagne sabering events.

Book now for an unforgettable stay at The St. Regis Mumbai!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1884 reviews
Cleanliness: 8.79
Service: 9.86
Location: 9.8
Room Quality: 8.95
Amenities: 9.08
Value for Money: 8.74
Food and Beverage: 10
Overall Experience: 10
T
Touseef Qamruddin family_with_children in
10
2026-04-23 via Nuitee
J
JustRo Couples
10
One of the best St Regis hotel!
Pros:

From arrival to departure every staff member had given us a warm welcome and were very attentive. Hats off to the GM for having a strong team. Prajakta was such a delight and she has a great future in her career. Thank you for the late check out as it really helped us out! Can’t wait to be back!

2026-04-20 via Tripadvisor
A
ANOSIJ Couples Mauritius
10
Glamorous
Pros:

We spend 2 days at this glamorous property. Everything was top notch. Service, hotel decor, grounds, the room itself was very clean and comfortable with branded toileteries. The breakfast spead was just extraordinary. Name it and they had it and even quality tasye and texture of each dish was carefully detailed. Really enjoyed the glamorous and the added value it the fact tgat the hotel is attached to the mall. However, we did feel it to be a little overpriced. Therefore, willl think twice before coming again as sister brands or chains of hotels in India having similar standards were cheaper.

2026-04-20 via Tripadvisor
P
PLB0805 Friends getaway Mumbai, Maharashtra
10
Happy times...
Pros:

Chinkholam Ria and Evan were super helpful n friendly . Made our lunch very pleasant.

2026-04-20 via Tripadvisor
A
Amit couple in
8
2026-04-20 via Nuitee
P
Preeti couple in
9
A wonderful stay premium experience with great service, though slightly pricey. (9/10)
Pros:

A slightly expensive stay, but absolutely worth it. The breakfast spread was incredible with a wide variety of options, one of the best buffets I’ve experienced. The staff was warm and attentive, and the pool area was clean and well-maintained. Overall, it was a great experience with excellent service and comfort.

Cons:

Only the pricing felt a bit on the higher side, but the experience largely justifies it.

2026-04-19 via Nuitee
R
rodrigues_jerilee Friends getaway
10
A Phenomenal Staycation
Pros:

Our weekend staycation at St. Regis was transformed into a truly phenomenal experience, thanks to the exceptional team. Every detail was thoughtfully curated—from the welcome drink and complimentary room upgrade to the congratulatory cake celebrating a milestone and the delightful goodie bag. These gestures made us feel genuinely pampered and special.
We couldn’t have chosen a better place for our staycation. The rooms were impeccable, the food was outstanding, and the standards of cleanliness, service, and location were all top-notch.
A special shoutout to Prajakta and her team for going above and beyond to make our weekend so memorable. We look forward to returning soon!

2026-04-18 via Tripadvisor
V
Vidz01 Family
10
Amazing
Pros:

Aryan at The St. Regis Mumbai provided exceptional service throughout our stay. He welcomed us warmly, took great care of every detail, and ensured we were comfortable at all times. What stood out most was his thoughtful help in arranging my family members’ room for a small celebration, which made the occasion even more special. His professionalism, kindness, and willingness to go above and beyond truly enhanced our experience. Thank you, Aryan, for making our stay at The St. Regis Mumbai so memorable

2026-04-17 via Tripadvisor
V
Vacation07103163663 Couples
10
Wonderful
Pros:

The hospitality at Seven Kitchens reflects the true St. Regis legacy. The staff's attention to detail was exceptional, particularly in maintaining an immaculate dining environment during a busy brunch. The energy of the seven kitchens combined with the seamless service made our visit memorable. Kudos to the entire team!"
Specially Tonsing, Evangdisto, Aniket & Sandeep.

2026-04-16 via Tripadvisor
5
526sindrem Family
10
Favoritt hotel in Mumbai
Pros:

This was our second stay at St. Regis. We love the hotel. The service is exceptional. We had a late arrival, but the straff was vert helpful and made check in smooth. Special thanks to our floor butler, Preet.

2026-04-16 via Tripadvisor
S
sanjay couple in
10
2026-04-16 via Nuitee
F
FarAway39291536833 Friends getaway
10
Thank you st regis
Pros:

Delightful stay at st regis mumbai. Visited to celebrate my birthday and explore Mumbai and everything was perfect. Special thanks to Aryan he was our butler and was very helpful at recommending us places and for checking on us daily. The food and ambience of the restaurants were excellent, and saheb room kipling bar was a great experience. Will definitely visit again.

2026-04-15 via Tripadvisor
V
Vichandak Family
10
Best stay at Mumbai
Pros:

The stay was really good. Be the location, food, facilities. Family has really enjoyed a lot. Special thanks for shifa for taking care of the needs of family and proving support upfrontly.

2026-04-15 via Tripadvisor
G
GoPlaces58816949175 Family
10
Superb stay in Mumbai
Pros:

Was an absolute pleasure staying at the St regis. Was very happy with the staff. Mohnish was very helpful and attentive.

2026-04-15 via Tripadvisor
B
binduv2017 Family
10
Exceptional service that truly stands out !!!
Pros:

Our stay at The St. Regis Mumbai was nothing short of outstanding, and what truly made it memorable was the truly heartwarming service.

A special mention goes to the manager Mohneesh, who was not only incredibly attentive during this stay but had also been our butler on a previous visit a few years ago. It was wonderful to experience the same warmth and professionalism again. His attention to detail, genuine care, and seamless handling of every aspect of our stay truly made the stay soooooo
memorable .

From coordinating reservations to arranging transportation and offering thoughtful recommendations, everything was handled effortlessly. This particular visit was especially meaningful as I was traveling with my sister and my niece on her first trip to Mumbai. She was absolutely blown away—not just by the city, but by the genuine affection and hospitality extended to us throughout our stay.

We travel often, and I can confidently say this has been one of my favorite hotel experiences, especially when it comes to service. A significant part of that credit goes to Mohneesh for going above and beyond to ensure everything was perfect. Thank you very much for making our trip so cherishable

Always Looking forward to returning again!

2026-04-14 via Tripadvisor
S
sabharwal60150 Friends getaway Mumbai, Maharashtra
10
Best Hotel in the city undoubtedly
Pros:

I recently stayed at St.Regis for my 25th Birthday and the service from the moment I entered the hotel not even checked in I’d say was seamless and smooth with no possible hindrance at all.They made sure to get my room preferences as per my requirements too without any hesitations or questions asked and lastly the constant and uninterrupted hand for help provided by Ms.Shifa made the stay even more comfortable as she took care of everything I needed help with and made sure that i wouldn’t need to budge even a little for any of my needs.The property is amazing in it’s own skin but the staff and service workers make your experience way more memorable and hurdle less ,very few hotels in the world where you won’t need to think or strive for anything post check in and Regis is surely one of those.

2026-04-14 via Tripadvisor
V
Vacation21331971149 Family
10
A birthday to remember
Pros:

It was a birthday to remember. Ushering in the thirteenth birthday for our kid was a daunting task to begin with, but once we settled on St.Regis Mumbai with a moderately crazy plan, we were set for a staycation of a lifetime. The plan on paper was rather simple; walk in on the pretext of lunch and surprise surprise, we're going to stay back the night! But the wonderful folks at St. Regis just made this extra extra special. We were received at the lobby with a beautiful bouquet and a warm smile. We were then ushered us to our room on a higher floor on the pretext of a special lunch and lo and behold - the room was done up so beautifully that it made a thirteen year old cry. There were fairly lights, multiple photo frames with choice family moments, a painstakingly put together video that covered multiple moments set to a zany soundtrack, a beautiful hand written note and football themed cupcakes. Our thirteen year old was stunned and then some for the better part of the next hour. This was a birthday that we will remember for a long long time to come. We thank the kind folks at St. Regis for going out of their way to make things special and then some. A special special shout out and a big thank you to the front office team, to Priyanka Sethi for patiently listening to our ideas and orchestrating them flawlessly, to Prerna Lad - our willing co-conspirator who went the extra mile and to chef Berry who worked on a wonderful thematic cake!

2026-04-13 via Tripadvisor
S
sunnydee70 Business London, England
10
Amazing
Pros:

What a magical stay at St Regis. This is 7 star. Thank you to the abundance of staff looking after me here. From Shweta and Angelina ((FOH) g

2026-04-13 via Tripadvisor
R
Ravy Boy solo_traveller gb
10
Great Experience
Pros:

Great experience start to finish. Service was amazing great choice for breakfast and staff always ready to help.

Cons:

The sky bar in the hotel which we were advised is not managed by the hotel lacked customer service. Poor staff attitudes leaving bad experiences. You can tell its not run by St regis

2026-04-13 via Nuitee
K
kangaroo120 Business Phuket
10
Great location, comfy lush rooms
Pros:

Had a pleasant stay at St Regis Mumbai. Awesome location next to Palladium Mall! Komal, my butler, was very helpful and went the extra mile to help me book dinner venues when I couldn’t and many more! Thank you for the wonderful stay! :)

2026-04-12 via Tripadvisor