The St. Regis Mumbai

Hotels
St. Regis
9.4 (1941 reviews)
462, Senapati Bapat Marg , Mumbai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Slow check-in
Management issues

Categories

Cleanliness
8.79
General sentiment indicates the hotel is old and needs renovation, affecting perceived cleanliness.
Service
9.86
Exceptional service highlighted by positive staff interactions and assistance.
Location
9.8
Excellent location near Palladium Mall with access to restaurants and entertainment.
Room Quality
8.95
Room comfort noted; however, issues with upgrade requests affect perception.
Amenities
9.08
Amenities are decent but noted as needing updates, particularly the gym.
Value for Money
8.74
Costs considered high for the quality received; some dissatisfaction noted.
Food and Beverage
10
Food quality is praised highly, with special mentions of the buffet and attentive service.
Overall Experience
10
Overall positive experience marred by management issues regarding loyalty points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodations and Prime Location
The St. Regis Mumbai offers exquisitely styled accommodations in the heart of Lower Parel. Adjacent to the hotel, the Palladium mall provides a luxury shopping experience. With key attractions nearby, including the Bombay Stock Exchange and the Mumbai International Airport, convenience is at your doorstep.

Exceptional Butler Service and Wellness Facilities
Indulge in 24-hour St. Regis Butler Service and a dedicated wellness floor spanning 22,000 sq. ft. Enjoy the Athletic Club, outdoor pool with city views, Iridium Spa, and Salon by Jean-Claude Biguine for ultimate relaxation.

Culinary Delights and Dining Experiences
Seven Kitchens offers a diverse range of cuisines, while The Sahib Room presents robust Indian flavors. Experience award-winning dining at Mekong and Yuuka, and unwind at The Drawing Room with the St. Regis Tea Ritual and Champagne sabering events.

Book now for an unforgettable stay at The St. Regis Mumbai!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1941 reviews
Cleanliness: 8.79
Service: 9.86
Location: 9.8
Room Quality: 8.95
Amenities: 9.08
Value for Money: 8.74
Food and Beverage: 10
Overall Experience: 10
U
Utkarsh couple in
9
2026-06-11 via Nuitee
R
Rasmita family_with_children sg
9
One of the best place to stay in Mumbai
Pros:

Best location. My daughter was down with fever on the day of checkout. They are so kind to allow my daughter to rest beyond check out hrs.
Will come again and stay . Thank you

Cons:

Loved everything

2026-06-11 via Nuitee
N
NIMROD solo_traveller il
10
Pros:

Top luxury hotel

2026-06-11 via Nuitee
S
Sanjay couple gb
10
Absolutely outstanding, so clean, staff friendly and considerate, nothing was a problem
Pros:

Absolutely amazing!!

Cons:

There wasn’t anything we didn’t like

2026-06-10 via Nuitee
E
Escape368129 Family
10
Lovely weekend stay for the family!
Pros:

The stay was lovely and made very memorable by Demert, from the Butler service team. The attention and personalization he ensured were par excellence- we were celebrating my husband's b'day, so he ensured that the room was set up beautifully. My kids also enjoyed the extra attention and goodies! We spent time at the pool, bar and restaurants...service was always impeccable and staff was very friendly! Location is spot on, allows for some good shopping at Palladium next door....and view from the room is spectacular

2026-06-09 via Tripadvisor
R
RASHID solo_traveller qa
9
2026-06-09 via Nuitee
A
Andrea Milano solo_traveller it
10
2026-06-09 via Nuitee
H
Hardik couple in
10
2026-06-03 via Nuitee
K
Khavte couple in
10
Surreal and beautiful experience
Pros:

Amazing

Cons:

Nothing to dislike

2026-06-03 via Nuitee
S
Sumit family_with_children in
1
Nothing
Pros:

Nothing

Cons:

Nothing

2026-06-01 via Nuitee
B
Bansi solo_traveller ke
10
PERFECT!!
Pros:

Everything! From check in to check out, every little detail was looked into. Staff was extremely helpful and willing to go the extra mile always. Food was awesome and hotel amenities were above and beyond!

Cons:

Nothing to dislike at all

2026-06-01 via Nuitee
A
ashmag2023 Couples
10
The BEST luxury hotel in Mumbai!
Pros:

This is hands down the BEST hotel in Mumbai! We stayed here for 5 nights and boy were we happy! Right from the check in, to the swift introduction by our personal butler, the hotel only strives to make life easy for you! The first butler I interacted with was Romi - the day I checked in I had to immediately leave for some appointments and I had some things to be taken care of, Romi gave me her personal number and stayed in touch with me even from home after her shift. That is service that you only expect from excellence and what an introduction to the St. Regis caliber. She arranged my room change and my bag unpacking. Dermert was wonderful in helping me unpack. After that I met him in passing a few times during my stay and he would check-in with me, ask about my stay, and only be helpful with anything I needed. I also want to give a shout out to Sweta who helped my pack my bags upon check out. Sweta is such a friendly, helpful, and kind person. She was the best way to round up this wonderful stay! We had breakfast at the hotel for one of the days and came in touch with Aniket - super knowledgeable and entertaining. I hope I get to meet all of them on my next stay as I am DEFINITELY going to stay here again.

2026-05-31 via Tripadvisor
A
AnuragP227 Family London, England
10
Five Star!
Pros:

Stayed with the family for a week and had a great time !

Food at the hotel is lovely and staff across the board is very pleasant and helpful.

We wanted to stay in Central Mumbai and hence the location worked perfectly fine for us , however it should be noted that the property is next to a big mall and is more often than not , extremely "busy" .

Overall - everything worked perfectly fine for us , suited our requirements and hence the five star review !

2026-05-31 via Tripadvisor
G
Gourav couple in
9
Pros:

Excellent

2026-05-31 via Nuitee
N
Niraj solo_traveller ke
10
2026-05-30 via Nuitee
S
Sukirti couple in
10
Excellent
Pros:

Absolutely everything. Poonam from Butler’s service made it amazing! Thankyou!!

2026-05-30 via Nuitee
S
Sharath couple ae
10
2026-05-30 via Nuitee
K
Khilna extended_group ke
10
2026-05-29 via Nuitee
S
Salem solo_traveller sa
5
Cons:

‏الأثاث متهالك وقديم جدا
‏والنظافة متدنية حتى في أدوات الأكل

2026-05-29 via Nuitee
S
Sumit family_with_children in
1
2026-05-29 via Nuitee