The St. Regis Mumbai

Hotels
•
St. Regis
9.4 (1790 reviews)
462, Senapati Bapat Marg , Mumbai , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Slow check-in
Management issues

Categories

Cleanliness
8.79
General sentiment indicates the hotel is old and needs renovation, affecting perceived cleanliness.
Service
9.86
Exceptional service highlighted by positive staff interactions and assistance.
Location
9.8
Excellent location near Palladium Mall with access to restaurants and entertainment.
Room Quality
8.95
Room comfort noted; however, issues with upgrade requests affect perception.
Amenities
9.08
Amenities are decent but noted as needing updates, particularly the gym.
Value for Money
8.74
Costs considered high for the quality received; some dissatisfaction noted.
Food and Beverage
10
Food quality is praised highly, with special mentions of the buffet and attentive service.
Overall Experience
10
Overall positive experience marred by management issues regarding loyalty points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodations and Prime Location
The St. Regis Mumbai offers exquisitely styled accommodations in the heart of Lower Parel. Adjacent to the hotel, the Palladium mall provides a luxury shopping experience. With key attractions nearby, including the Bombay Stock Exchange and the Mumbai International Airport, convenience is at your doorstep.

Exceptional Butler Service and Wellness Facilities
Indulge in 24-hour St. Regis Butler Service and a dedicated wellness floor spanning 22,000 sq. ft. Enjoy the Athletic Club, outdoor pool with city views, Iridium Spa, and Salon by Jean-Claude Biguine for ultimate relaxation.

Culinary Delights and Dining Experiences
Seven Kitchens offers a diverse range of cuisines, while The Sahib Room presents robust Indian flavors. Experience award-winning dining at Mekong and Yuuka, and unwind at The Drawing Room with the St. Regis Tea Ritual and Champagne sabering events.

Book now for an unforgettable stay at The St. Regis Mumbai!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1790 reviews
Cleanliness: 8.79
Service: 9.86
Location: 9.8
Room Quality: 8.95
Amenities: 9.08
Value for Money: 8.74
Food and Beverage: 10
Overall Experience: 10
• couple • ae
10
2026-04-11 • via Nuitee
S
Sandra • solo_traveller • ae
8
2026-04-11 • via Nuitee
S
Sumeer • family_with_children • gb
10
Sublime in Every Sense
Pros:

After a long day, being greeted with warm smiles by every member of staff I would encounter, is just lovely.

Everyone, across all departments and areas, was friendly, professional and approachable. That really stood out and reflected the excellence of the hotel and its ethos.

Even the process to extend the stay was a seamless one.

The Pool, Jacuzzi and Steam Rooms are superbly maintained and cleaned.

A world class experience overall.

Cons:

I am seriously struggling to find something i wasnt happy with.

2026-04-10 • via Nuitee
M
Muzammil • couple • mw
10
Pros:

The butlers are amazing !

2026-04-09 • via Nuitee
A
Anup Kumar • couple • in
7
2026-04-08 • via Nuitee
A
ABDUL RAHIM DAWOOD • family_with_children • ke
10
Heaven on Earth experience
Pros:

The breakfast experience was one of best in the world. The Seven Kitchens Restaurant is just out of this world with the variety and covers foods from all over the world. All the hotel staff from concierge to reception to Restaurant to room to security are the best and very courteous. Wouldn't stay anywhere else when in Mumbai. The hotel is within the Palladium Mall and hence shopping experience is enhanced due to proximity. Also St. Regis Mumbai is at a distance of less than 30 min to all shopping districts. The room is more than generous and well laid out. Very practical and toiletries are of premium brands. No let down

Cons:

Nothing not to like unfortunately.

2026-04-04 • via Nuitee
R
Rehman • family_with_children • in
10
2026-03-30 • via Nuitee
Y
Yashodhar Nitin • family_with_children • nl
9
Superb
Pros:

Its awesome

Cons:

Nothing as such

2026-03-25 • via Nuitee
V
Vaishnavi • extended_group • in
9
2026-03-23 • via Nuitee
M
marlene • couple • us
10
Amazing
Pros:

Everything

2026-03-18 • via Nuitee
I
Inspire06781731081 • Business
10
An extremely wonderfully weekend getaway.
Pros:

It was my 6th Vegan anniversary and it was made very special with a Vegan cake, bouquet and cute decor. Really happy with Adnaan Shaikh, his promt response on everything was really helpful, extremely polite and pleasant to talk to. Thank you!

2026-03-17 • via Tripadvisor
S
Shad0wstar • Couples
10
Oasis of Tranquility and Luxury in Busy Mumbai!
Pros:

My stay at the St. Regis Mumbai was nothing short of exceptional. From start to finish, the hotel delivered a truly luxurious experience, elevated by an outstanding team of staff who consistently went above and beyond.
The rooms are spacious, beautifully designed, and incredibly comfortable. I especially appreciated the fresh fruit provided in the room and the well-appointed bathrooms, which added an extra touch of indulgence. The only minor inconvenience was the hair dryer being fixed inside a drawer—due to my height, it made using the mirror above a bit awkward.
The hotel’s amenities are top-notch. The spa and gym facilities were excellent, offering a great balance of relaxation and fitness. Breakfast each morning was phenomenal, with a wide variety of high-quality options. A special mention goes to Waseem, who took care of us during breakfast on two days—his attentiveness and professionalism were flawless.
The location is another major highlight, conveniently situated next to the Palladium Mall, making shopping and dining incredibly accessible.
Overall, this is undoubtedly one of the best hotels in Mumbai. The exceptional service, luxurious accommodations, and prime location make it a standout choice. I would not hesitate to return.

2026-03-17 • via Tripadvisor
A
Adventure266893 • Family
10
Ambassador Elite’s best India stay till date!
Pros:

While I am a Marriott Ambassador Elite (aka I travel a lot), it was my first time at a St. Regis. The property itself is really good, lots of attention to aesthetics and decor with character for all common areas, breakfast is pretty lavish, gym is well maintained, and the rooms are functional and well done. Views from the room of the race course 🏇 and the sea were a nice bonus!

Khushi was our personal guide and she took take of everything - from a smooth check in process to adjoining rooms for family to quickly fulfilling small requests (medicines, water, etc) throughout our 4 night stay. She was always very responsive - reaching out before the check-ins and personal reach outs throughout the stay (good balance of not being too overbearing vs. just checking-the-box).

10/10 - I will definitely be back!

2026-03-17 • via Tripadvisor
C
Cruiser68134166617 • Couples
10
Great experience at the St. Regis!
Pros:

We went to St. Regis for my husband’s birthday. Our stay overall was made exceptional - the food, the service, the hospitality, everything was top tier. We had a great day using all their facilities, especially the pool. In fact, they put me in touch with their butler - Mr. Adnaan Shaikh, who was always on standby to help us with anything required at all. He outdid his job, and also helped decorate our room for a small birthday surprise. He was available right from the start to the very end of our stay.

Very happy with the overall experience and can’t wait to go again!

2026-03-17 • via Tripadvisor
K
Kovid • family_with_children • in
9
2026-03-16 • via Nuitee
N
Niraj • extended_group • in
9
Amazing stay at St regis staff were awesome celebrated my bday and staff gave us complimentary cake
Pros:

Breakfast superb pancakes and french toast were amazing

Cons:

Booked for three but gave us only two complimentary cocktails

2026-03-15 • via Nuitee
L
L4670VEdavidk • Friends getaway
10
Good service!!
Pros:

Good food, and the service was fast and smooth. Thanks to Waseem, Sunil & Rukhsar for checking in between to make sure everything’s alright.

2026-03-13 • via Tripadvisor
S
Simran • family_with_children • gb
10
Pros:

Excellent location, exceptional staff, friendly and attentive. Our butler was fabulous thank you Sweta
Fabulous breakfast buffet style with great variety.

2026-03-13 • via Nuitee
S
Suhail • couple • ae
9
2026-03-12 • via Nuitee
S
Suhail • couple • ae
9
2026-03-12 • via Nuitee