The St. Regis Mumbai

Hotels
St. Regis
9.4 (1915 reviews)
462, Senapati Bapat Marg , Mumbai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Slow check-in
Management issues

Categories

Cleanliness
8.79
General sentiment indicates the hotel is old and needs renovation, affecting perceived cleanliness.
Service
9.86
Exceptional service highlighted by positive staff interactions and assistance.
Location
9.8
Excellent location near Palladium Mall with access to restaurants and entertainment.
Room Quality
8.95
Room comfort noted; however, issues with upgrade requests affect perception.
Amenities
9.08
Amenities are decent but noted as needing updates, particularly the gym.
Value for Money
8.74
Costs considered high for the quality received; some dissatisfaction noted.
Food and Beverage
10
Food quality is praised highly, with special mentions of the buffet and attentive service.
Overall Experience
10
Overall positive experience marred by management issues regarding loyalty points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodations and Prime Location
The St. Regis Mumbai offers exquisitely styled accommodations in the heart of Lower Parel. Adjacent to the hotel, the Palladium mall provides a luxury shopping experience. With key attractions nearby, including the Bombay Stock Exchange and the Mumbai International Airport, convenience is at your doorstep.

Exceptional Butler Service and Wellness Facilities
Indulge in 24-hour St. Regis Butler Service and a dedicated wellness floor spanning 22,000 sq. ft. Enjoy the Athletic Club, outdoor pool with city views, Iridium Spa, and Salon by Jean-Claude Biguine for ultimate relaxation.

Culinary Delights and Dining Experiences
Seven Kitchens offers a diverse range of cuisines, while The Sahib Room presents robust Indian flavors. Experience award-winning dining at Mekong and Yuuka, and unwind at The Drawing Room with the St. Regis Tea Ritual and Champagne sabering events.

Book now for an unforgettable stay at The St. Regis Mumbai!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1915 reviews
Cleanliness: 8.79
Service: 9.86
Location: 9.8
Room Quality: 8.95
Amenities: 9.08
Value for Money: 8.74
Food and Beverage: 10
Overall Experience: 10
P
Paul couple gb
9
Excellent
Pros:

Everything

Cons:

Glass doors on toilets

2026-05-22 via Nuitee
J
Journey55954313906 Business
10
Flawless service
Pros:

Fantastic service and amenities. The staff really were the stand-out feature of this hotel. From front of house to the housekeeping staff, they were all superb. Excellent food and options for in-room and external dining as well.

2026-05-21 via Tripadvisor
A
Ankita solo_traveller in
7
It was a decent stay. I would loved to explore the property more but the staff dint show me around anything.
Pros:

Well maintained property, courteous staff , nice food. I loved the indoor air quality as well . I liked the spa especially the fact they had extended timings till midnight.

Cons:

The views around were meh !! It was a little over expensive for the facilities provided . The towels were hard and could have been softer . You dont expect washed out hardened withered towels in st Regis!!

2026-05-21 via Nuitee
T
Thomas family_with_children gb
10
Only one night wish it was more
Pros:

Brilliant

Cons:

Unbelievable

2026-05-20 via Nuitee
D
dipnas2020 Family
10
Hospitality at its finest!!!!
Pros:

It was my first time staying at the St Regis, I was here with family for a family wedding and we were taken care of like we were royalty. Rooms upgraded at our earliest convenience, butler Khushi Vyas always went out of her way to do the utmost for us to have the best experience possible, with organising 3 birthday celebrations, a special treat, flowers and a box of mangoes to top it off! Would definitely recommend anybody who’s considering staying here to not think twice. Will be back again for sure.

2026-05-19 via Tripadvisor
R
Rineesh couple in
10
2026-05-19 via Nuitee
S
sunilg849 Family
10
Good food, good hospitality 10/10
Pros:

Amazing taste and very good continental spread. Pratham, Ria and Aaradhya made sure the service was prompt and took care of our children as well. The staff made sure our dinning experience is wowed. The service was top notch with the food selection, specially the live counter with so many options.

Salads, chaat and asian cuisine ttastes best. You don't want to miss the desserts, wide is not enough word.. they have massive dessert selection.

2026-05-17 via Tripadvisor
V
Victoria solo_traveller qa
7
Pros:

Very beautiful luxirious property, amazing breakfast and brunch. Personnel at breakfast are exceeding all expectaions: so friendly and cheerful, all of my special requests were immediately satisfied. Great amenities in the room

Cons:

Personnel at brunch were not accommodating at all, our butler was unresponsive. Room cleanliness needs to be improved, specifically, surface of the table and glasses were stained. Not acceptable for nearly 38000 INR a night.

2026-05-17 via Nuitee
W
Wander35265081339 Family
10
Anniversary Dinner at St Regis
Pros:

Amazing experience . The food was extremely delicious.Pritha is very warm and welcoming..The staff is too good

2026-05-16 via Tripadvisor
N
Nasr couple in
10
2026-05-16 via Nuitee
C
Chiranjiv solo_traveller in
9
2026-05-14 via Nuitee
A
Adventure308618 Family
10
Great mother's day staycation
Pros:

Excellent stay, treated like royalty

2026-05-13 via Tripadvisor
P
Pantelis solo_traveller gr
10
2026-05-11 via Nuitee
S
ShahNaishi95 Family
10
Great Food, Well Located, Amazing Hospitality
Pros:

My husband and I had all our wedding events at the St. Regis, Mumbai on 4th and 5th of December, 2025 and it was probably the best decision we could have made. Our wedding turned out to be better than we could have ever hoped for, largely because of the two people:
1) Ms. Kirti - From the first round of meetings we had with the hotel, our account manager, Ms. Kirti was always polite, responsive and extremely helpful. She was always made sure to try her best to sort out all the queries and do all that she could for us - be it additional rooms, extra beds, changing where we wanted to hold our events and every small detail that even we could've missed.
2) Chef Umesh - One thing that worried my husband and I the most, was the taste of food at a 5-star hotel. We kept on stressing it to Chef Umesh and he never failed to reassure us. He took time out on multiple occasions to help us select the menu and was always patient when we made changes, and was at the top of his game when making suggestions. On the day of the functions, the entire spread was absolutely amazing, everything from the taste to the presentation. The food was extremely flavourful and the taste was different for each item, despite us have almost 5 meals with the hotel.
The GM, Mr. Nishanth Vishwanathan was also extremely polite and checked up on us regularly to see if everything was going well.
For the very first function, the venue we had booked was over capacity, leaving very little room for the food counters. The hotel set up the food to the next door venue based on their own judgement and will, which made the event much smoother and less chaotic.
Apart from that, the entire staff at the hotel was always available and prompt and did their best to make sure that the 2 days at the hotel were extremely smooth.

2026-05-09 via Tripadvisor
G
Guide55942327087 Couples
10
Dinning review
Pros:

Dined at seven kitchen for my husbands birthday dinner, I had made the reservation and kept a note which the staff followed very particularly, amazing staff specially Pratham, Sunny and Het are great at their job, very attentive and kind alwys with a smile star staff

2026-05-07 via Tripadvisor
E
Explorer55120535489 Solo travel
8
People make it amazing.
Pros:

@ The Athletic Club and Spa ✨

🙌 Hetal = Hospitality Goals
She made every interaction feel like home. Warm, attentive, and always a step ahead—absolute gold standard! 💎

💪 Dhiren = Gym Motivation
Hotel workouts? Usually meh. But Dhiren’s energy + tailored guidance had me hyped for every session. Morning gym became the best part. 🔥

👏 Kudos to you both!

2026-05-07 via Tripadvisor
N
Nikita solo_traveller in
9
2026-05-07 via Nuitee
P
PrasannaM108 Family Pune, Pune District, Maharashtra
10
“Rohan Marathe’s Stellar Service Makes Seven Kitchens Unforgettable at St. Regis Mumbai!”
Pros:

5 Stars – Exceptional Dining Experience at Seven Kitchens!
Stayed at The St. Regis Mumbai 6/7 may and the highlight was Lunch and Breakfast at Seven Kitchens. Rohan Marathe from the team really went above and beyond – he was working incredibly hard, ensuring every detail was perfect from the moment we sat down. He took proper care of our family’s dietary needs and made thoughtful recommendations that elevated the meal. The live kitchens were buzzing, food was outstanding, and Rohan’s genuine hospitality made it unforgettable. Highly recommend – we’ll be back!
Rohan Marathe, thank you for the outstanding service

2026-05-06 via Tripadvisor
G
GrandTour600148 Business
2
Discourteous staff behaviour
Pros:

The staff at concierge desk was extremely rude ,dismissive n discourteous. While I truly understand and respect the need for protocols,this kind of discourteous behaviour with any guest is unacceptable under any circumstances.The tone and attitude displayed by Mr .Nilesh fell far short from the standards of this prestigious hotel ! One would not expect this kind of behaviour from an establishment like St.Regis ! They definitely need to work on staff training n guest handling.

2026-05-06 via Tripadvisor
M
Mohammed Ali couple om
9
such a beautiful experience
Pros:

My three-night stay at The St. Regis Mumbai was truly exceptional. The hotel facilities overall were perfect — from the cleanliness and comfort to the excellent breakfast selection. The location is also extremely convenient, especially with the hotel being directly connected to a large shopping mall, which made our stay even more enjoyable.

What made the experience even more special was the outstanding hospitality from Mr. Preet Butler. He was incredibly charming, respectful, helpful, and always present to facilitate our stay in the best possible way. A young gentleman full of positive energy, professionalism, and genuine hospitality. He represented himself and The St. Regis Mumbai with the highest standards of service and care.

If I decide to return to Mumbai again, Preet would definitely be one of the main reasons for coming back.

Thank you very much, Preet, for making our stay memorable.

Cons:

Nothing to mention

2026-05-06 via Nuitee