Complex Koko Hills

Hotels
8.5 (591 reviews)
4, Malina Str. , Sapareva Banya , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good food
Friendly service
Cons:
Strong frying smell
Beds need some improvement

Categories

Cleanliness
7.89
Noted cleanliness but some concerns with odors in the restaurant area.
Service
8.86
Positive remarks about kind and attentive staff.
Location
8.9
Great location with ample parking and a peaceful atmosphere.
Room Quality
8.35
Rooms were comfortable, but some beds need new mattresses.
Amenities
8.38
Spa and salt room appreciated; some minor comments on condensation.
Value for Money
8.34
Good value for the price, but some mentioned portions were small.
Food and Beverage
8.89
Food was fresh, delicious, and positively received.
Overall Experience
8.36
Overall, a very pleasant experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:04

Property Description

Luxurious Spa Centre: Complex Koko Hills offers a rejuvenating spa experience for guests, with options ranging from spa baths to salt room therapy.

Elegant Rooms: The rooms are elegantly designed and equipped with modern amenities, including flat-screen TVs, private bathrooms, and comfortable seating areas.

Outdoor Activities: Guests can explore the beautiful surroundings through activities like cycling and horse riding, with bike hire services available on-site.

Experience relaxation and adventure at Complex Koko Hills. Book now to indulge in a memorable stay!

Important information:

Please note that the half board offer does not include alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 591 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
D
Donka • couple • bg
9
2026-03-14 • via Nuitee
B
Biba • extended_group • rs
9
Zadovoljna sam, ukupna ocena 8,5
Pros:

Izuzetna večera, doručak korektan, osoblje ljubazno

Cons:

Bazen i SPA van objekta

2026-03-11 • via Nuitee
R
Radka • couple • bg
10
Pros:

Прекрасен семеен хотел с много удобства и уют.

2026-03-11 • via Nuitee
Великова • couple • bg
5
Нагли собственици
Pros:

Водата беше топла,нещо което си заслужаваше.Много малък басейн ,а прекалено много посетители.

Cons:

Персоналът липсваше,имаше един човек ,който готвеше сервираше ,а не знаеше български/Азърбейджан/
Помощният персонал се използваше за всичко.
Храната беше потресаваща.

2026-03-10 • via Nuitee
M
Maria • couple • bg
10
2026-03-08 • via Nuitee
N
Nedyalka • extended_group • bg
8
2026-03-08 • via Nuitee
K
Kliment • extended_group • mk
9
2026-03-05 • via Nuitee
H
Hristina Trifonova • family_with_children • bg
8
Pros:

The food was very delicious, it tasted as if it was home made.

Cons:

The bed mattress was too soft making it a little uncomfortable for sleep.

2026-03-03 • via Nuitee
Василев • extended_group • bg
8
2026-02-28 • via Nuitee
M
Mihailova • couple • bg
10
Идеалната почивка
Pros:

Много, много вкусно

Cons:

Няма такова

2026-02-28 • via Nuitee
S
Stelian • couple • bg
6
Задоволително
Pros:

Закуската беше отлична ,вечерята също ,персоналът любезен

Cons:

Не ми хареса това ,че беше много шумно ,много семейства с малки деца ,всичко се чува отвсякъде ,няма една кафе машина откъдето да си вземеш кафе или нещо за пиене ,предвид това ,че бара работи след 18 ч . Може да помислят за топла връзка от басейна към спа центъра .

2026-02-25 • via Nuitee
M
Monika • extended_group • bg
10
2026-02-12 • via Nuitee
D
Danail • extended_group • bg
10
Pros:

Тихо и спокойно място

2026-02-12 • via Nuitee
A
ANA • extended_group • bg
9
2026-02-12 • via Nuitee
Ани • couple • bg
6
Хубаво място за почивка
Pros:

Топлият басейн.

2026-02-08 • via Nuitee
Атанас • family_with_children • bg
10
2026-01-29 • via Nuitee
Елена • family_with_children • bg
10
2026-01-26 • via Nuitee
Светослава • family_with_children • bg
9
A great place to relax
Pros:

The pool was amazing, with really warm water; we enjoyed it a lot. The staff was helpfull and nice. The food in the restaurant was very delicious. Our overall impression is very good, and we'll definitely return to this place for a couple of nice days for relxation.

2026-01-23 • via Nuitee
A
Anatolii • couple • gb
10
Завтрак
Pros:

Отлично

Cons:

Бассейн

2026-01-23 • via Nuitee
V
Vutov • couple • bg
8
2026-01-22 • via Nuitee