Dwa Potoki

Hotels
8.9 (1623 reviews)
ul. Polna 5 , Karpacz , pl

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Cleanliness issues
Outdated room furnishings

Categories

Cleanliness
8.41
Some reviews mention issues with cleanliness, including a dirty spa area.
Service
9.99
Frequent mentions of helpful and friendly staff.
Location
9.42
Centrally located, convenient for exploring the area.
Room Quality
7.86
Some complaints about outdated rooms and poor mattress quality.
Amenities
7.9
Spa and wellness facilities received notably negative feedback.
Value for Money
8.86
Mixed reviews regarding cost versus services provided.
Food and Beverage
8.91
Breakfast was well-reviewed, though some found it lacking in variety.
Overall Experience
9.88
Despite issues, many guests left satisfied with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:51

Property Description

Luxurious Accommodation
Dwa Potoki, just a short stroll from Karpacz center, offers elegantly furnished rooms with complimentary Wi-Fi. Enjoy stunning mountain or forest views from your room, each equipped with modern amenities like a flat-screen TV and electric kettle.

Abundant Leisure Facilities
Guests can unwind with free access to a fitness room, sauna, swimming pool, and various entertainment options including billiards, ping-pong, PlayStation, and foosball. Indulge in massage services at the spa, relax in the garden with BBQ facilities, or dine at the on-site restaurant serving delectable European dishes.

Convenient Location
With the Relax ski lift nearby and attractions like the Wang Church just 3 km away, Dwa Potoki is the perfect base for your stay. Plus, with free private parking and easy access to the bus station, your travel convenience is guaranteed. Book now for a memorable experience!

Important information:

Pets are only allowed in ground floor rooms. Please contact the property to confirm a pet stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 90 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 145 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1623 reviews
Cleanliness: 8.41
Service: 9.99
Location: 9.42
Room Quality: 7.86
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.88
A
ania100 solo_traveller pl
9
2026-04-28 via Nuitee
W
Wojciech solo_traveller pl
10
2026-04-28 via Nuitee
D
daria couple pl
5
bardzo przeciętne miejsce
Pros:

bogata oferta śniadaniowa, cisza i spokój

Cons:

pokoje zimne i ciemne, strefa spa to jakieś nieporozumienie - wanny jacuzzi brudne, nigdzie nie można znaleźć obsługi żeby o coś dopytać.

2026-04-20 via Nuitee
S
Sonia extended_group pl
10
Pros:

Spokojne miejsce. Piękny widok z balkonu

2026-04-14 via Nuitee
D
Dominik extended_group pl
8
Pros:

Wygoda, piękne miejsce, mnóstwo udogodnień dla rodzin z dziećmi.

2026-04-10 via Nuitee
W
Weronika couple pl
8
Super
Pros:

Wszystko super, pokoje ładne , lokalizacja bardzo spokojna i blisko do centrum , byliśmy już drugi raz i napewno wrócimy

Cons:

Woda w jacuzzi mogła by być delikatnie cieplejsza

2026-04-09 via Nuitee
E
Edyta family_with_children pl
10
Pros:

Hotel w fajnej okolicy, cisza , było gdzie pospacerować szczególnie że byliśmy z pieskiem.
Bardzo dobre jedzenie.
Szkoda ze pianino , które stało w holu było rozstrojone. Ogólnie wszystko było super i pewnie jeszcze tam wrócimy.

2026-04-09 via Nuitee
J
Jens Ulbricht. couple de
8
2026-04-07 via Nuitee
J
JADWIGA extended_group pl
6
Ogólnie w porządku tylko basen i jakussi trochę przestarzałe
Pros:

Śniadanie bardzo dobre

Cons:

Basen

2026-04-07 via Nuitee
M
Mariusz Domaniecki extended_group pl
10
2026-04-01 via Nuitee
R
Roman couple pl
6
Cons:

Bardzo śliska podłoga przy basenie

2026-03-30 via Nuitee
J
Jakub extended_group pl
10
2026-03-30 via Nuitee
A
Agata family_with_children pl
8
2026-03-30 via Nuitee
D
Dominik Krzywda extended_group pl
1
Pros:

Widoki piękne, okolica piękna, czysto w hotelu, spokój

Cons:

Zimna woda w basenie i jacuzzi, specjalnie wydaliśmy więcej żeby nie musieć wychodzić na basen poza miejsce zamieszkania, a tu przykra niespodzianka, basen zimny, jacuzzi zimne.
Została nam tylko sauna z 4 letnim dzieckiem.

2026-03-28 via Nuitee
A
Ada extended_group pl
10
2026-03-27 via Nuitee
V
Vitalii solo_traveller pl
4
Pros:

Привітний персонал, гарна сауна, смачні сніданки.

Cons:

Я розчарований, в номері працювало з розеток тільки дві. Потім залишилась працювати тільки одна у ванній. Я залишався всього на три ночі, і хотів відпочити морально, тому не турбував персонал готелю, для виправлень проблем.
Загалом якість доглянутості номеру могла б бути набагато краще. Навряд сюди колись ще повернусь.

2026-03-26 via Nuitee
Z
Zbigniew extended_group pl
10
2026-03-26 via Nuitee
J
janusz extended_group pl
9
2026-03-24 via Nuitee
J
Jakub couple pl
10
2026-03-24 via Nuitee
R
Roksana family_with_children pl
10
2026-03-24 via Nuitee