Greystone Lodge on the River

Hotels
8.9 (6160 reviews)
559 Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Outdated rooms
Breakfast could improve
Noisy amenities

Categories

Cleanliness
8.65
Generally clean rooms mentioned in reviews, but some issues noted.
Service
9.45
Numerous mentions of friendly and helpful staff.
Location
9.45
Consistently praised for its convenience and proximity to attractions.
Room Quality
8.45
Some reviews complain about outdated decor and uncomfortable beds.
Amenities
8.95
General mentions of good amenities, though some reviews noted specific issues.
Value for Money
8.95
Mixed sentiment; some felt it was overpriced during the holiday period.
Food and Beverage
7.95
Reviews indicate breakfast options could be improved.
Overall Experience
9.35
Overall satisfaction expressed despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Scenic Riverside Accommodation
Nestled in Gatlinburg, just steps away from Ripley's Aquarium of the Smokies, Greystone Lodge on the River is a picturesque retreat offering a seasonal outdoor pool, complimentary parking, and a well-equipped fitness center.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary high-speed WiFi throughout the property. The non-smoking rooms feature cozy beds, flat-screen TVs, and refreshing air conditioning, with some rooms boasting a relaxing seating area for added comfort.

Nearby Attractions
Explore nearby entertainment options such as The Grand Majestic Theater and Country Tonite Theatre, both within a short drive from the lodge. For travelers, the McGhee Tyson Airport is conveniently located just 69 km away.

Ready to experience a tranquil riverside getaway? Book your stay at Greystone Lodge on the River today!

Important information:

Greystone Lodge on the River guarantees one parking spot per room. No trailers, campers, or RVs are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 15, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 6160 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.35
J
Jose • couple • us
9
2026-04-03 • via Nuitee
J
Jose • family_with_children • us
9
2026-04-03 • via Nuitee
A
Arlen • solo_traveller • us
10
Pros:

Everything. Very clean and close to everything. Love the river view

2026-04-01 • via Nuitee
A
Austin • family_with_children • us
8
2026-03-30 • via Nuitee
A
Andrea • couple • us
9
2026-03-30 • via Nuitee
A
Ashley • couple • us
10
Pros:

Location! Love being so close to the strip and central to everything.

Cons:

No complaints!

2026-03-29 • via Nuitee
S
Sandy • family_with_children • us
10
Had a wonderful visit! Will stay again!😁❤️
Pros:

Downtown, trolley across street, restaurants right beside it

2026-03-29 • via Nuitee
V
Valarie • couple • us
8
Very enjoyable and relaxing
Pros:

Close to everything, clean and comfortable room. Loved the balcony over the creek

Cons:

There was nothing I did not like about the property

2026-03-28 • via Nuitee
K
Kristen • family_with_children • us
8
Short family vacation, overall it was a nice stay.
Pros:

Very clean, friendly and helpful staff

Cons:

Breakfast choices, the view wasn’t what we expected

2026-03-28 • via Nuitee
L
Lacy • couple • us
10
Amazing!!!!!
Pros:

Everything

Cons:

The pillows

2026-03-27 • via Nuitee
C
Cindy • couple • us
9
2026-03-27 • via Nuitee
O
Oakley • family_with_children • us
8
Convenient location and location overall well kept facility.
Pros:

Great location near all the main attractions in Gatlinburg.

Cons:

Floors were a bit dirty in the room. It was a long walk to get to the breakfast area.

2026-03-26 • via Nuitee
D
Daphne • family_with_children • us
9
Really enjoyed our stay. There was a staff member we would see in the morning, her name was Irene. Sweet lady that was
Pros:

Close to downtown

2026-03-26 • via Nuitee
A
Angie • couple • us
10
Location was excellent staff was very friendly and the rooms were clean and comfortable and breakfast was very good
Pros:

Location

Cons:

Nothing

2026-03-24 • via Nuitee
H
Hassan • family_with_children • us
10
2026-03-23 • via Nuitee
D
Derick • family_with_children • us
6
2026-03-23 • via Nuitee
B
Bridget • solo_traveller • us
10
But the room was looking right over the river & nobody was roomed above us so it was great!
Pros:

Close to everything!

Cons:

The parking gate stays locked past garage 4 and we had to squeeze through in our 1 ton dually & that wasn’t easy!

2026-03-22 • via Nuitee
H
Heather Hansen • family_with_children • us
7
2026-03-19 • via Nuitee
B
Brigitte • couple • us
10
2026-03-19 • via Nuitee
A
Aaron • couple • us
9
Pros:

Very nice room, convenient area, plenty of parking, nice breakfast each morning, clean room.

Cons:

Water in the shower was barely warm.

2026-03-19 • via Nuitee