Greystone Lodge on the River

Hotels
8.9 (6249 reviews)
559 Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Outdated rooms
Breakfast could improve
Noisy amenities

Categories

Cleanliness
8.65
Generally clean rooms mentioned in reviews, but some issues noted.
Service
9.45
Numerous mentions of friendly and helpful staff.
Location
9.45
Consistently praised for its convenience and proximity to attractions.
Room Quality
8.45
Some reviews complain about outdated decor and uncomfortable beds.
Amenities
8.95
General mentions of good amenities, though some reviews noted specific issues.
Value for Money
8.95
Mixed sentiment; some felt it was overpriced during the holiday period.
Food and Beverage
7.95
Reviews indicate breakfast options could be improved.
Overall Experience
9.35
Overall satisfaction expressed despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Scenic Riverside Accommodation
Nestled in Gatlinburg, just steps away from Ripley's Aquarium of the Smokies, Greystone Lodge on the River is a picturesque retreat offering a seasonal outdoor pool, complimentary parking, and a well-equipped fitness center.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary high-speed WiFi throughout the property. The non-smoking rooms feature cozy beds, flat-screen TVs, and refreshing air conditioning, with some rooms boasting a relaxing seating area for added comfort.

Nearby Attractions
Explore nearby entertainment options such as The Grand Majestic Theater and Country Tonite Theatre, both within a short drive from the lodge. For travelers, the McGhee Tyson Airport is conveniently located just 69 km away.

Ready to experience a tranquil riverside getaway? Book your stay at Greystone Lodge on the River today!

Important information:

Greystone Lodge on the River guarantees one parking spot per room. No trailers, campers, or RVs are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 6249 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.35
J
Julie • couple • us
9
Pros:

Location is perfect. Underground parking for bigger building out back. The river.

Cons:

Nothing that is fault of property but car club hogged spots for inside parking when they were not staying in that building. LOUD music all day until 10:30 every night at their outside fire pit despite hardly ever anyone using it. Wanting to get a good sleep before heading out early for a hike was impossible. Hotel should not be charging extra for a river view when you can't even enjoy the river sound with loud music across from it.

2026-06-05 • via Nuitee
A
Alice • couple • us
8
Good overall.
Pros:

Location was good. Breakfast could have more pastries. Rooms need major updating.

Cons:

Smoking area. Could have a space with chairs.

2026-06-05 • via Nuitee
K
Kelley Sigler • solo_traveller • us
7
Pros:

Beautiful landscape. Location was exceptional.

Cons:

The hike from our room up and down the hill

2026-06-05 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-04 • via Nuitee
L
Ludimar • family_with_children • us
10
Pros:

Siempre que viajo a Gatlinburg me quedo en este hotel, me encanta.

2026-06-02 • via Nuitee
K
klei • couple • us
7
Pros:

Great location. We parked our car and walked to everything. Breakfast was included. If you enjoy eating breakfast you will want to go to a restaurant.

2026-06-02 • via Nuitee
T
Tina • couple • us
8
I enjoyed the opportunity to explore from a convenient and comfortable location.
Pros:

The location was amazing!

Cons:

Breakfast had room for improvement.

2026-06-01 • via Nuitee
J
Jenny • family_with_children • us
10
My grandkids and my daughter and I will definitely stay there again
Pros:

Closeness to everything and the staff was great rooms were good

2026-06-01 • via Nuitee
K
Kartheek • family_with_children • us
6
Decent stay but a bit expensive for the amenities and condition
Pros:

Close to the all the activities

Cons:

Property was old and outdated

2026-06-01 • via Nuitee
H
Haim Rosental • couple • il
8
Pros:

The hotel is located close to the main street. The staff is very nice. The room is comfortable and spacious.The breakfast was good. We liked the cottage cheese which was not available in other hotels.

Cons:

The breakfast room is not spacious enough.

2026-05-31 • via Nuitee
C
Charles David • solo_traveller • us
9
2026-05-31 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

The location was awesome. We walked to everything except the park. The staff was super friendly at check-in. The lodge had a very homey feel. We received fresh clean towels daily during our stay and didn’t even have to ask. Breakfast was good. Bacon/sausage and pancakes or waffles would be nice to add to the choices but they had plenty of other options to fill us up. :)
The pool was great. I would definitely stay here again based on location, cleanliness, and overall felt like a home away from home!

Cons:

If I had to pick something it would be the pool wasn’t heated it was very cold.

2026-05-30 • via Nuitee
O
Ozlem • family_with_children • us
8
2026-05-30 • via Nuitee
A
Ana • extended_group • us
8
Pros:

El cuarto muy cómodo y limpio ñ. La ubicación perfecta

Cons:

El desayuno estaba un poco frío y debe de haber proteína como alguna carne como bacon, jamón o sausage.

2026-05-29 • via Nuitee
A
Angie • solo_traveller • us
10
Pros:

The room was very clean. Location was fantastic. We walked everywhere we wanted to go..We didn't even move our car.

Cons:

There wasn't anything we didn't like.

2026-05-29 • via Nuitee
M
Melody • couple • us
8
It was clean and comfortable. The room was nice.
Pros:

The breakfast could of had sausage or bacon. The bagels were good.

Cons:

No sausage or bacon. The room could of had a better view. No pancakes or waffles.

2026-05-28 • via Nuitee
A
Amber • solo_traveller • us
6
Pros:

Location

2026-05-28 • via Nuitee
H
Hazel • family_with_children • us
10
Pros:

Breakfast was amazing, staff were very friendly and informative.

2026-05-28 • via Nuitee
R
Robin • couple • us
9
2026-05-26 • via Nuitee
A
Ariel • couple • us
10
2026-05-26 • via Nuitee