Greystone Lodge on the River

Hotels
8.9 (6325 reviews)
559 Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Outdated rooms
Breakfast could improve
Noisy amenities

Categories

Cleanliness
8.65
Generally clean rooms mentioned in reviews, but some issues noted.
Service
9.45
Numerous mentions of friendly and helpful staff.
Location
9.45
Consistently praised for its convenience and proximity to attractions.
Room Quality
8.45
Some reviews complain about outdated decor and uncomfortable beds.
Amenities
8.95
General mentions of good amenities, though some reviews noted specific issues.
Value for Money
8.95
Mixed sentiment; some felt it was overpriced during the holiday period.
Food and Beverage
7.95
Reviews indicate breakfast options could be improved.
Overall Experience
9.35
Overall satisfaction expressed despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Scenic Riverside Accommodation
Nestled in Gatlinburg, just steps away from Ripley's Aquarium of the Smokies, Greystone Lodge on the River is a picturesque retreat offering a seasonal outdoor pool, complimentary parking, and a well-equipped fitness center.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary high-speed WiFi throughout the property. The non-smoking rooms feature cozy beds, flat-screen TVs, and refreshing air conditioning, with some rooms boasting a relaxing seating area for added comfort.

Nearby Attractions
Explore nearby entertainment options such as The Grand Majestic Theater and Country Tonite Theatre, both within a short drive from the lodge. For travelers, the McGhee Tyson Airport is conveniently located just 69 km away.

Ready to experience a tranquil riverside getaway? Book your stay at Greystone Lodge on the River today!

Important information:

Greystone Lodge on the River guarantees one parking spot per room. No trailers, campers, or RVs are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 6325 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.35
B
Brad • solo_traveller • us
10
Great place to stay.
Pros:

Great location and good free breakfast.

2026-08-28 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

We loved the location. Close to alot of stuff

2026-08-25 • via Nuitee
R
Roxana • extended_group • us
10
2026-08-25 • via Nuitee
K
Karen • extended_group • us
5
Was very disappointed when we arrived because it didn’t look anything like we had imagined from the photos.
Pros:

Location was convenient

Cons:

Needs updating. Parking was over crowded.
Creek view is very deceiving from website.

2026-08-23 • via Nuitee
D
Debra • couple • us
10
2026-08-23 • via Nuitee
D
Denise • couple • us
10
2026-08-20 • via Nuitee
M
Meryem • couple • us
10
Pros:

I like everything!!! Clean room, walking distance to the sky park and anakesta. They have also balcony that you can see small river ❤️

Cons:

Nothing

2026-08-20 • via Nuitee
A
Ana • couple • us
10
2026-08-19 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

It is in the middle of everything, short walks to destination and very clean

2026-08-18 • via Nuitee
M
Micheal & Pamela SPEARS • solo_traveller • us
10
2026-08-17 • via Nuitee
M
McKnight • solo_traveller • us
10
2026-08-17 • via Nuitee
A
Angel • solo_traveller • us
10
GREYSTONE LODGE ON THE RIVER
Pros:

I love the view of the river, the location, the cleanliness, the fact that its walking distance to local restaurants and attractions.

Cons:

Can't complain about anything.. other than the normal hotel things.. breakfast is only til 10 checkout is at 11. I really wish they would extend this stuff.

2026-08-16 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-08-14 • via Nuitee
V
Valentina • family_with_children • it
10
2026-08-13 • via Nuitee
D
Dami • family_with_children • us
8
2026-08-12 • via Nuitee
S
Sue • couple • us
8
I would have given it a 9 had the pool been open. We truly enjoyed out visit. The location is perfect, the rooms are l
Pros:

I liked the rooms, location, the staff, and that they serve breakfast and have inside and outside seating.

Cons:

The pool was not usable the entire week we were there. They said it was because of the rain along with the heat and that they were working on it.
They need to add a protein to their breakfast.

2026-08-12 • via Nuitee
A
Allison • couple • us
8
Great stay. Breakfast didn’t offer any meat options like bacon or sausage. Very quiet. Excellent location. Very clea
Pros:

Cleanliness, location, and parking

Cons:

Pool, mattress, breakfast, and price

2026-08-10 • via Nuitee
J
Jacqueline • family_with_children • us
7
2026-08-10 • via Nuitee
C
Chris • couple • us
9
2026-08-10 • via Nuitee
R
Rebecca • extended_group • us
10
We will be back
Pros:

Location was great

Cons:

Nothing

2026-08-09 • via Nuitee