Greystone Lodge on the River

Hotels
8.9 (6290 reviews)
559 Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Outdated rooms
Breakfast could improve
Noisy amenities

Categories

Cleanliness
8.65
Generally clean rooms mentioned in reviews, but some issues noted.
Service
9.45
Numerous mentions of friendly and helpful staff.
Location
9.45
Consistently praised for its convenience and proximity to attractions.
Room Quality
8.45
Some reviews complain about outdated decor and uncomfortable beds.
Amenities
8.95
General mentions of good amenities, though some reviews noted specific issues.
Value for Money
8.95
Mixed sentiment; some felt it was overpriced during the holiday period.
Food and Beverage
7.95
Reviews indicate breakfast options could be improved.
Overall Experience
9.35
Overall satisfaction expressed despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Scenic Riverside Accommodation
Nestled in Gatlinburg, just steps away from Ripley's Aquarium of the Smokies, Greystone Lodge on the River is a picturesque retreat offering a seasonal outdoor pool, complimentary parking, and a well-equipped fitness center.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary high-speed WiFi throughout the property. The non-smoking rooms feature cozy beds, flat-screen TVs, and refreshing air conditioning, with some rooms boasting a relaxing seating area for added comfort.

Nearby Attractions
Explore nearby entertainment options such as The Grand Majestic Theater and Country Tonite Theatre, both within a short drive from the lodge. For travelers, the McGhee Tyson Airport is conveniently located just 69 km away.

Ready to experience a tranquil riverside getaway? Book your stay at Greystone Lodge on the River today!

Important information:

Greystone Lodge on the River guarantees one parking spot per room. No trailers, campers, or RVs are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 6290 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.35
M
mary • solo_traveller • us
10
Pros:

Mine patio on the river

2026-07-25 • via Nuitee
M
Michele • family_with_children • us
10
This was our third time here we will be back. Memories being made.
Pros:

Breakfast was great several options or a little of everything.

Cons:

Tables are too close. It was nice so we ate outside. Absolutely beautiful.

2026-07-25 • via Nuitee
A
Alejandro • solo_traveller • us
10
2026-07-25 • via Nuitee
I
ivey • couple • us
8
Nice place
Pros:

Centrally located

Cons:

Rooms were a bit cramped. No area to sit and get ready. Bathtub was elevated with no hand rail and quite a step down

2026-07-22 • via Nuitee
E
ELLA • family_with_children • us
9
Great value for such an amazing property!
Pros:

Loved the location! The property was clean and landscaped beautifully. We enjoyed having our balcony overlooking the river. I also really appreciated having access to the garage almost right outside the room. Very convenient!

Cons:

Wish there were more breakfast options.

2026-07-21 • via Nuitee
B
Ben • family_with_children • us
9
2026-07-21 • via Nuitee
P
Pawel • extended_group • us
8
2026-07-21 • via Nuitee
D
David • family_with_children • us
9
Short walk to the strip and pool was clean and stayed open till 11pm and the staff was helpful and friendly
Pros:

Walking distance to the strip

Cons:

Breakfast was good and the pool stayed open till 11pm

2026-07-20 • via Nuitee
C
Chad • solo_traveller • us
7
2026-07-20 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

The view out of our room was amazing!! We were on the 3rd floor of the back building & had the river right outside our balcony. It was my favorite thing to sit & watch. The pool was nice & clean too. Great location to the stores & restaurants on the Gatlinburg strip, as well as Anakeesta & the aquarium

Cons:

It was an older building & you can tell that a bit.

2026-07-17 • via Nuitee
S
Sandra • couple • nl
4
Pros:

Perfecte locatie en fijn dat je je auto makkelijk kunt parkeren. Je zit direct in het hysterische centrum. Kamer was royaal en schoon.

Cons:

Onze kamer zou over de rivier moeten uitkijken, maar we zagen vooral een boom. De kamers hebben enkel glas. Het verkeer maakt een ongelofelijke herrie. De airco was ook heel erg luidruchtig. Geslapen met oordoppen in, en zelfs daar kwam het continue lawaai hard doorheen. Een hotel in het centrum is leuk, maar realiseer je dat je dus een hotel midden in de herrie boekt. Het ontbijt is een aanfluiting. Het slechtste ontbijt van onze rondreis van 3 weken. Hotel is zeker geen 4-sterren hotel!

2026-07-17 • via Nuitee
A
Anita • couple • us
5
The location and staff was great, however the air conditioning system was not functioning properly. Our room was cool bu
Pros:

Easy to find and get in and out onto main road

Cons:

We were given a room on the ground floor which had very little view of the river. The air conditioning in the room was putting out damp air. Our bedding and pillows felt damp to the touch.

2026-07-16 • via Nuitee
A
Alba • solo_traveller • us
10
Pros:

Cerca de todo, tiene piscina

Cons:

El desayuno no era variado no me gusto

2026-07-14 • via Nuitee
N
Nicole • solo_traveller • us
9
Pros:

Close to everything and comfy beds

2026-07-12 • via Nuitee
D
Darcy • family_with_children • us
10
2026-07-12 • via Nuitee
L
Leticia • solo_traveller • us
10
2026-07-11 • via Nuitee
I
Isra • solo_traveller • pr
9
Muy Bueno
Pros:

Muy bueno y cerca de todo

2026-07-11 • via Nuitee
Y
Yomekia • couple • us
10
2026-07-09 • via Nuitee
J
Jason • extended_group • us
10
2026-07-09 • via Nuitee
J
Jason • extended_group • us
10
2026-07-09 • via Nuitee