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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Airport shuttle
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Snack bar
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Pool with view
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Toilet with grab rails
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Baby safety gates
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Lower bathroom sink
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Infinity pool
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Steam room
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Indulge in a luxurious stay at HIDE ELLA Hotel & Resort, nestled in the picturesque town of Ella. Each room offers breathtaking mountain views, ensuring a truly memorable experience.
Relaxation and Convenience
Unwind by the outdoor swimming pool or pamper yourself in the hot tub. Enjoy the convenience of room service and stay connected with complimentary WiFi during your stay.
Delicious Dining Options
Start your day with a delicious breakfast featuring buffet, continental, and American options. Savor delectable meals at the on-site restaurant, offering a culinary experience to remember.
Experience luxury and comfort at HIDE ELLA Hotel & Resort - book your stay now for an unforgettable getaway.
A deposit may be required at the property.
Location
Guest Reviews
Very close to town centre, great location. Staff were friendly and courteous. Staff were accommodating with our check out time. View was amazing
Pricier for what you’re getting
Everything was absolutely perfect! We spent two wonderful and quiet nights completely away from the hustle and bustle of the city, beautifully hidden among the trees. It was exactly the peaceful getaway we wanted.
The entire staff is incredibly hardworking and dedicated.
The reception team went above and beyond-when I asked for a hair comb and they didn't have one, they actually went out and bought one just for me! I also still remember Eshan, who provided outstanding service, always with a genuine and warm smile. On top of that, the housekeeping team was phenomenal, delivering a standard of service that made us feel like we were staying at a top 5-star hotel.
If you are planning a trip to Ella, I highly recommend this place
The restaurant definitely needs a major upgrade, though considering the surrounding area and the town's options, it is acceptable.
On our first night, I ordered the curry for dinner, and it was excellent. However, on the second night, I ordered a pizza, which was highly disappointing-it tasted like a frozen, reheated pizza and was definitely not worth the price
We had a wonderful stay in Ella and one of the highlights was the exceptional service provided by two amazing staff members ashan and waruna . From the moment we arrived until the day we left, they went above and beyond to make our stay comfortable, memorable and stress-free.
Their kindness, professionalism and genuine care made us feel truly welcomed and well looked after. Nothing was too much trouble and they were always ready to help with a smile. The level of hospitality we experienced was outstanding and made our trip even more special.
A heartfelt thank you to both of them for making our stay so enjoyable. We highly recommend this hotel to anyone visiting Ella and look forward to returning in the future!
I stayed three nights in this hotel and had a wonderful time. I had a room with a balcony that oversees the forest. Every morning, Monkeys came to my balcony to play, it was like a dream.
Loved the breakfast in this hotel. You go upstairs to the last floor in which, you'd have a wonderful view over the mountains, and the staff prepare for you whatever you want.
I spent every day going for hiking in the mountains and then I go back to the lovely pool where the water is so cool and refreshing. I would absolutely go back to this hotel if I visited Ella again.
Location was great, views were impeccable and staff very friendly.
The plunge pool attached to the room didn’t feel very clean.
Beautiful View. Friendly staff
The view was breathtaking
Staff were very accommodating and the food was good
One of the best place i ever stayed in srilanka.❤️ credit should go to the all staff.see you again near future. Highly recommended. 100%
צוות נעים ואדיב ארוחת בוקר מעולה מיקום מצויין
Amazing place😍what a view🥰😍highly recommended.
The views and location, spacious rooms and balcony, jacuzzi, and good food.
Staff could use more training, some logistics when it rains for example better cover above the balcony, doormat to avoid a wet room ect.
Etwas überteuert, und auf den Fotos viel schöner als in echt. Sehr nettes Personal, wir wurden sogar mit einer Torte überrascht.
Fabulous location ! Friendly welcoming staff,
Very comfortable accommodation , great views, handy for centre
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