Koh Tao Relax Freedom Beach Resort

Hotels
Independent
9 (2018 reviews)
20 Moo 3, Koh Tao, Suratthani, 84360 , Koh Tao , TH

Facilities

Boat tours nearby
Free WiFi
Luggage storage
Wheelchair accessible
Picnic area
Elevator
Snorkeling nearby
Scuba diving nearby
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Cons:
Cleanliness issues
Food quality concerns
Service inconsistency

Categories

Cleanliness
7.81
Report of cleanliness issues like cockroaches and general neglect.
Service
9.77
Positive comments about staff kindness and help, but some concerning remarks about certain staff.
Location
10
Excellent location with good access to beaches and nearby attractions.
Room Quality
8.76
Good quality bungalows, but there were mentions of issues.
Amenities
9.29
Amenities rated positively, especially snorkeling and the beach.
Value for Money
8.75
General sentiment about value, but concerns raised about food quality.
Food and Beverage
7.81
Consistent complaints about food quality and menu misrepresentation.
Overall Experience
9.8
Guests enjoyed their stay despite some issues; the overall experience is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:29

Property Description

Discover the serene paradise of Koh Tao Relax Freedom Beach Resort, your perfect getaway nestled within a stone’s throw from the beach.

Unmatched Comfort
Indulge in one of our 40 cozy guestrooms, all equipped with private balconies and essential amenities including complimentary wireless internet to keep you connected during your stay.

Delicious Dining Options
Savor delectable meals at our restaurant or unwind at the snack bar/deli. For evening relaxation, enjoy a refreshing drink at our inviting bar/lounge, where your day can beautifully come to an end.

Convenient Amenities
Benefit from our thoughtfully designed amenities including tour/ticket assistance, laundry facilities, and complimentary bottled water. Plus, with motorcycle parking available onsite, exploring this stunning island has never been easier.

Embrace the tranquil charm of Koh Tao and book your stay with us today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 2018 reviews
Cleanliness: 7.81
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 9.29
Value for Money: 8.75
Food and Beverage: 7.81
Overall Experience: 9.8
L
Lucas couple fr
9
Au global, c’est vraiment la localisation et la vue depuis la chambre qui vaux le coup.
Pros:

La vue de la chambre et le balcon, la plage privée.

Cons:

Personnel pas super aimable, difficulté de se déplacer depuis l’hôtel, la salle de bain qui mériterait d’être rafraîchie

2026-05-16 via Nuitee
B
Balazs couple be
8
Excellent location with beautiful beaches, great value for money.
Pros:

Location is excellent, located on the most pristine beach on the island with beautiful shore and excellent snorkelling just meters from the beach. Breakfast was great, but might feel repetitive after some days.

Cons:

Rooms might can feel a bit outdated, but generally ok. Expect a lot of stairs up and down to/from restaurants/beach abd rooms.

2026-05-16 via Nuitee
P
Patricie couple cz
10
2026-05-15 via Nuitee
A
Alexander solo_traveller de
9
2026-05-13 via Nuitee
S
Stefan couple at
7
Sehr gute Lage, ruhig und abseits des Trubels, Service so lala
Pros:

Lage direkt am Meer, ruhig, abseits des Trubels, 2 Strände gut erreichbar, Freedom Beach gut zum Schnorcheln

Cons:

Grundsätzlich war es ok - aber man ist aus Bangkok mit dem Service verwöhnt - zu Beginn wurden wir vom Transporter gehetzt da war von relax freedom keine Spur - auch beim Frühstück darf man sich den kaffee selbst einschenken - nicht das mich das stört aber das Personal sieht dabei zu und spielt am Handy - etwas merkwürdig

2026-05-12 via Nuitee
A
Anja solo_traveller de
8
Pros:

Tolle Lage zum Schnorcheln, tolle Aussicht

2026-05-12 via Nuitee
J
Jasmin couple de
10
definitely worth the stay
Pros:

very friendly staff, gorgeous sea view room, beautiful property

Cons:

the hotel beach is sort of public which was disturbing the peace a little bit due to tourist groups playing their music and drinking games

2026-05-12 via Nuitee
V
Vincent couple fr
7
Le lieu est idéal pour les plages, par contre de loin le personnel n’est pas très souriant. Cela fait vraiment les Thaïl
Pros:

Le lieu est idéal

Cons:

Le personnel n’est pas très souriant, on est loin de la Thaïlande

2026-05-11 via Nuitee
T
Thomas extended_group de
10
2026-05-11 via Nuitee
V
Vincent couple fr
9
Cons:

pas de rangements dans la chambre

2026-05-10 via Nuitee
D
Digby couple vn
10
Beautiful location, stunning views with amazing rooms. The staff are very lovely too, and the beaches are some of the be
Pros:

The location, views everything is stunning

Cons:

Nothing!!

2026-05-09 via Nuitee
A
Alessandro couple it
1
Cockroaches climbing walls in the room and nobody of the hotel staff cares at all
Pros:

Room was ok

Cons:

PLEASE FOR YOUR SAFETY GO SOMEWHERE ELSE.
Story time: I found a cockroach IN MY LUGGAGE AMONG MY CLOTHES, this happened at 11pm so in utter shock because it was MASSIVE I head to the reception as the cockroach was too fast, climbing walls and I failed at killing it (honestly it was so big I don’t know how I could have killed it with my flip flop), I head there just to find out that NOBODY IS THERE, there’s an emergency number, I call maybe 40 or 50 times and nobody answers, I call through Booking no answer, I send messages on WhatsApp, Facebook, I look in every corner of the “””resort””” and nobody is there. Mind you this is 11pm and not 3am, the gate to the resort is open and everybody can just come in. Young people come in all the time to go to freedom beach and spend the night there. So having a cockroach in your room is definitely disgusting but is not a real emergency so my question is: what can guests do if they have to face a real emergency? There is no staff at all!!! We couldn’t sleep and the morning after I confronted the receptionist about it and she was like “oh sorry too bad” WTF go somewhere else. Freedom beach has literal human feces floating on top of the water and you can guess the smell there.

2026-05-08 via Nuitee
G
galmes huerta solo_traveller es
9
2026-05-08 via Nuitee
K
khunanya solo_traveller th
10
2026-05-07 via Nuitee
O
Olivier couple lu
8
Pros:

Beaux Bungalows, bien situés, la plage juste en-dessous, avec une belle atmosphère, de la végétation presque jusqu’à la mer. Ça donne un cachet original et intéressant.

Cons:

Un restaurant fermé à 20h00, l’autre à 21h00, c’est tôt, surtout pour le premier soir si on n’a pas de moyen de locomotion pour aller autrepart. Il reste le taxi c’est vrai mais cher à comparer aux prix pratiqués ailleurs en Thaïlande. Après nous avons toujours mangé à l’extérieur. Peut-être est-ce parce qu’on est en basse saison, les horaires sont sans doute adaptés. En venant 45 minutes avant la fermeture, on sent qu’on n’est pas super bien venu et il faut payer avant de manger, ça c’est limite je trouve. Le repas était bon. L’endroit est un peu isolé mais il est possible de louer des scooters à l’hôtel. Tout dépend à quelle heure on arrive car c’est un prestataire externe à l’hôtel. À refaire, j’aurais profité du Shuttle gratuit à l’arrivée pour emmener juste mes bagages à l’hôtel et j’aurais loué le scooter directement à proximité du quai en arrivant. Cela dit, le loueur de scooter à l’hôtel est très bien et ses prix corrects, c’est juste une question de disponibilité immédiate.

2026-05-07 via Nuitee
M
Marterer solo_traveller de
10
Pros:

Alles perfekt. Noch nie so erholt gefühlt, obwohl wir viel unternommen haben. aber ich habe geschlafen wie tot. es ist eine göttliche Ruhe und die Mitarbeiter strahlen das zusätzlich aus. Wir kommen sehr gerne wieder

Cons:

Es gibt nichts zu meckern

2026-05-06 via Nuitee
S
Sergej family_with_children de
10
Pros:

Eine wunderschöne Hotel uns sehr sehr gefallen,
Gab’s nur eine kleine Nachteil Administrator oder Administratorin, habe ich nicht erkannt, war bisschen unfreundlich.

2026-05-06 via Nuitee
K
Keith couple gb
7
amazing location, but needs a little tic
Pros:

location, perfect, views were amazing

Cons:

complex was looking a little tired in places.

specifically wanted a car to take us back to the pier, was told ok, then it was the hotel van where we sat in the back... I didnt want to do this

2026-05-05 via Nuitee
K
Kayoko couple us
8
2026-05-05 via Nuitee
A
aurelie couple th
10
My partner and I stayed here recently and absolutely loved it, the most gorgeous resort and views with the most beautifu
Pros:

The location is incredible, with 2 beaches and a viewpoint jut walking distance, the staff are so amazing and accomodating with great variety for breakfast!

Cons:

Everything was great

2026-05-05 via Nuitee