Refugio Insular

Hotels
9 (36 reviews)
660 Ignacio Serrano , Castro , cl

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Facilities

Offsite parking discounted rates available
Terrace
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Great location
Friendly service
Cons:
Limited independence at check-in/out

Categories

Cleanliness
9.21
All reviews indicate a clean environment and impeccable rooms.
Service
9.68
Guests consistently highlight the friendliness and attentiveness of the owners.
Location
9.22
Reviews mention a great location, close to the center and the sea.
Room Quality
8.67
Rooms are described as comfortable but no specific room features are mentioned.
Amenities
8.7
No amenities mentioned, inferred to be standard for this hotel tier.
Value for Money
8.66
No specific comments on value, inferred to align with overall positive reviews.
Food and Beverage
8.71
No comments on food and beverage options, inferred to be standard quality.
Overall Experience
9.18
General sentiment is highly positive, with guests indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-22 06:30

Property Description

Unique Island Accommodation
Refugio Insular, nestled in Castro, offers a unique island experience with free parking and proximity to local landmarks like Church of San Francisco.

Comfort and Convenience
Each unit boasts a terrace, a well-equipped kitchenette, and a flat-screen TV for relaxation. Some units even provide stunning sea views, ensuring a memorable stay.

Tranquil Surroundings
Enjoy the serene inner courtyard views and the peaceful ambiance of the property, located just a short distance from beautiful beaches and historic churches.

Book your stay at Refugio Insular now for a delightful island getaway with modern amenities and scenic surroundings.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 36 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
J
Juan Pablo • solo_traveller • cl
10
2026-02-25 • via Nuitee
D
Danilo • solo_traveller • cl
9
2026-02-25 • via Nuitee
M
Manriquez Amaro • extended_group • cl
9
Sercano, fácil de llegar, central y serca del mar
Pros:

Me gustó la ubicación, estábamos serca de todo.

Cons:

Estaba todo bien

2026-02-24 • via Nuitee
O
Orlando • solo_traveller • cl
10
2026-02-22 • via Nuitee
M
Morgane • couple • ch
10
Pros:

Superbe emplacement : proche du centre et à deux pas de la mer (vue mer selon la chambre). Magali est très accueillante et donne de bons conseils.
Les chats acceptent les câlins avec plaisir...on adore 😸

Cons:

Les entrées et sorties ne sont pas autonomes mais Magali est arrangeante !

2026-02-14 • via Nuitee
E
Enrique • solo_traveller • cl
6
2026-02-14 • via Nuitee
G
Gabriela • couple • ar
10
Pros:

La ubicación es muy buena

2026-02-13 • via Nuitee
C
carolina • extended_group • cl
8
2026-02-12 • via Nuitee
J
jomaty • couple • cl
10
Cómodo
Pros:

Muy bien atendidos

2026-02-12 • via Nuitee
O
O'Sullivan • solo_traveller • cl
10
Lugar tranquilo y comodo, dueños muy amables
Pros:

Siempre me alojo aqui cada vez que viajo a Castro. Servicio super amable y habitaciones impecables.

2026-02-11 • via Nuitee
C
Carimoney millatureo • couple • cl
10
Pros:

La atención

2026-02-08 • via Nuitee
R
Roxana • extended_group • cl
10
Excelente experiencia.
Pros:

Muy buena ubicación, todo muy limpio, los dueños muy cariñosos y acogedores.

Cons:

Todo bien 🤗

2025-09-30 • via Nuitee
C
Cristian Nicolas • solo_traveller • cl
10
Pros:

Una amabilidad increíble
La dueña de casa te recomienda lugares para conocer y es super atenta

2025-08-29 • via Nuitee
A
anibal • solo_traveller • cl
10
2025-08-27 • via Nuitee
O
Orlando • extended_group • cl
10
Tranquilidad y comodidad.
Pros:

La ubicación fue lo mejor. Muy cerca de todo, literal; al lado de todo. La familia que atiende: muy atentos y simpáticos, y el lugar es una típica casa chilota, con todo el calor, y amor de hogar; que siempre se necesita (creo) en una hostal. Las pequeñas mascotas del hogar le dan su hermoso toque de amor y ternura al espacio, y en términos generales; puedo decir que es un lugar totalmente recomendable para cualquier viajero, familia, o grupo de visitantes en la comuna de Castro, y en la isla de Chiloé.

Cons:

No hubo nada que no me haya gustado.

2025-08-16 • via Nuitee
• solo_traveller • cl
10
2025-08-01 • via Nuitee
C
Casanova • couple • cl
10
Pros:

El calor de hogar la buena onda de la señora familia. Muy acogedor

2025-07-27 • via Nuitee
R
Ramìrez • solo_traveller • cl
9
2025-07-19 • via Nuitee
V
Valeria • solo_traveller • cl
10
2025-07-12 • via Nuitee
Z
Zoe • young couple • il
2
Big mistake. Don’t
Pros:

Location is good

Cons:

No dark curtain! The house is in front of a city light , so we couldn’t sleep al night. The walls are thin! We have heard our neighbors all night. She also tried to charge us more.

2025-05-20 • via Nuitee