Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Convenient to train station
Spacious rooms
Cons:
Lack of instructions
Maintenance issues
Poor amenities selection
Inaccurate room appearance

Categories

Cleanliness
7.2
Guests generally appreciated the cleanliness of the rooms, although some mentioned minor maintenance issues.
Service
7.3
Service was positively acknowledged, with a few complaints about key system and lack of instructions.
Location
8
Guests praised the hotel's central location near the train station and city center.
Room Quality
7.2
Rooms were generally comfortable and spacious, but some guests noted discrepancies with the room's appearance.
Amenities
6.9
Mixed reviews on amenities, with complaints about missing kitchen utensils and a slight cigarette smell in the apartment.
Value for Money
6.8
Some guests found the price reasonable for the location, while others felt it did not match the services offered.
Food and Beverage
5
No specific feedback provided in reviews regarding food and beverage services.
Overall Experience
6.2
Mixed opinions on the overall experience, with varied feedback on comfort, noise levels, and room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:21

Property Description

Luxurious Accommodation in the Heart of Luzern

Central Location: Bastis City Center Lucerne offers a prime location just 100 meters from the center of Luzern, making it convenient for guests to explore the city.

Modern Amenities: Enjoy a comfortable stay with a terrace, bar, lift, and shared kitchen available for guests' use. The homestay also provides free WiFi, bed linen, and towels for all units.

Dining and Activities: Indulge in delicious meals at the on-site modern restaurant, open for various meals and cocktails. For adventure seekers, the hotel offers activities like snorkeling, cycling, and hiking, as well as walking tours and pub crawls.

Book your stay at Bastis City Center Lucerne for a memorable experience in Luzern!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CHF 35 per person per night when using an existing bed.
    People 12 years old and over stay for CHF 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location