Lugano casanico - self check-in, no reception

Hotels
5.5 (243 reviews)
Via Miravalle 8 , Lugano , ch

Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Pets allowed
Non-smoking throughout
Shuttle service (additional charge)
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Poor cleanliness
Noise disturbances

Categories

Cleanliness
2.14
Multiple reviews indicated issues with cleanliness and hygiene.
Service
7.11
Mixed feedback, with some mention of inadequate service during check-in.
Location
8.15
Guests appreciated the close proximity to the city and easy walking access.
Room Quality
4.1
Many complaints about room condition and comfort, including odor and noise.
Amenities
5.13
Amenities were enough for basic needs, but some were in poor condition.
Value for Money
6.09
Low price, but significant compromises on cleanliness and maintenance.
Food and Beverage
5.64
No specific feedback on food or beverage; average expectation for this category.
Overall Experience
5.61
Overall experience highlighted the struggles, but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:43

Property Description

Luxurious Accommodation
Experience the epitome of comfort and style at Casa Nico, located in Lugano near major attractions like Exhibition Center Lugano and Palazzo Congressi Lugano. Our luxurious accommodations are complemented by free WiFi, ensuring you stay connected throughout your visit.

Proximity to Attractions
Conveniently situated just 2.1 km from Art Museum Lugano, Casa Nico offers easy access to cultural experiences. Additionally, with Lugano Airport a mere 3 km away, your travel to and from the hotel is stress-free.

Modern Amenities
Indulge in modern amenities at Casa Nico, where comfort meets convenience. Whether you're here for business or leisure, our hotel provides the perfect blend of sophistication and relaxation.

Book your stay at Casa Nico now and elevate your Lugano experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

Location

Guest Reviews

5.5
Based on 243 reviews
Cleanliness: 2.14
Service: 7.11
Location: 8.15
Room Quality: 4.1
Amenities: 5.13
Value for Money: 6.09
Food and Beverage: 5.64
Overall Experience: 5.61
T
Talla couple mt
1
2026-05-06 via Nuitee
V
Vasile couple at
10
2026-05-04 via Nuitee
K
Köhn couple ch
1
Pros:

nichts

Cons:

alles

2026-05-01 via Nuitee
U
Urs solo_traveller ch
6
Pros:

Alles gut erklärt, etwas umständlich mit Mail und Formular ausfüllen, zentral gelegen

Cons:

Keine Aussicht

2026-05-01 via Nuitee
T
Tipu solo_traveller it
8
2026-04-28 via Nuitee
R
Ruggeri solo_traveller it
5
2026-04-26 via Nuitee
N
NADIR family_with_children ch
1
Worst ever experience
Cons:

They told they are flexible the weren't. Said they have microwave but not. Only one switch to charge phone and use for electric cattle. No suitable resting bed. We were five including infant and found only one bed and a sofa which hardly manage my 4 year child. Not cooperative. Was waiting 20 minutes outside to get the keys.

2026-04-25 via Nuitee
R
Roberto solo_traveller it
6
Sufficiente non molto confortevole
Pros:

Nn saprei

Cons:

La temperatura

2026-04-23 via Nuitee
P
Pia couple ch
7
Praktisch.
Pros:

Nähe zum Zentrum + es hat alles was es braucht zum Übernachten.

Cons:

Die Vorhänge kann man nicht zur Seite schieben im Zimmer.

2026-04-22 via Nuitee
D
Darlan solo_traveller br
9
2026-04-21 via Nuitee
G
Gottfried solo_traveller ch
6
Erfolgreich übernachtet
Cons:

Google Formular machte etwas Probleme, war nicht ganz einfach

2026-04-19 via Nuitee
S
Schenja solo_traveller ch
2
Pros:

War sehr drägik, kalt

2026-04-18 via Nuitee
B
Beatrice couple it
5
2026-04-11 via Nuitee
C
Conte solo_traveller ch
5
Pros:

La posizione

Cons:

La pulizia. C'era muffa in bagno, non poca.

2026-04-11 via Nuitee
C
Catherine extended_group ch
5
2026-04-11 via Nuitee
D
Domenico solo_traveller it
2
2026-04-11 via Nuitee
G
Gianluigi extended_group it
2
La città è bellissima, ma non andrei più in questa struttura
Pros:

Nulla, escludendo la posizione abbastanza vicina al centro della città

Cons:

Gianluigi, dal 1 al 3 aprile 2026
Abbiamo prenotato una tripla: ci è stata assegnata la camera n. 4, ovviamente non presente nelle foto della struttura, ubicata in una sorta di scantinato unitamente alla n. 5, con un bagno in comune.
Appena entrati, vi era un odore di muffa/chiuso e la camera presentava su tutti i lati dei pannelli bianchi mal posizionati: sembrava un bunker.
Era piccola e sporca con ragnatele, vi erano un letto alla "francese" e un lettino singolo sui quali erano posizionate soltanto le lenzuola per i materassi e ci siamo coperti con dei piumini. Vi era una piccola struttura di tubolari che sostituiva l'armadio.
Il bagno in comune era fatiscente.
Capisco che forse il prezzo di 156 franchi (più altri 20 in contanti per il cane) possa essere relativamente basso, ma un pò di chiarezza in più sulla composizione della camere e di decoro non guasterebbe,
Mai visto nessun gestore dall'inizio alla fine per l'intera durata del soggiorno: l'ultima sera ho dovuto filmare il momento in cui ho inserito il denaro contante (per il cane) in una cassetta postale del check out, per poi inviare il video su un loro numero whatsapp.

2026-04-08 via Nuitee
V
Vittorio Antonio solo_traveller it
7
2026-04-08 via Nuitee
T
thomas solo_traveller ch
8
2026-04-03 via Nuitee
C
Cécile solo_traveller ch
2
2026-04-01 via Nuitee