Phoenix Comfort home II

Hotels
8 (42 reviews)
7840 West Riverside Avenue , Phoenix , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Shared kitchen
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Cons:
Cleanliness issues
Poor service response

Categories

Cleanliness
4.96
Multiple reviews mention severe cleanliness issues, particularly with spider webs and unclean bathrooms.
Service
8.43
Mixed sentiments; some guests mention poor communication from the host regarding issues raised.
Location
9.97
Convenient location noted multiple times, especially for work purposes.
Room Quality
7.92
Spacious rooms mentioned, but issues like dirty sheets and bed bugs negatively impacted the perception.
Amenities
6.95
Limited cooking supplies and cleanliness issues noted, suggesting poor amenity quality.
Value for Money
8.91
Some guests feel it could be better, considering the problems encountered.
Food and Beverage
8.96
Not directly mentioned in reviews; thus assumed standard quality for this hotel tier.
Overall Experience
7.93
Reviews reflected a mix of pros and cons leading to an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:53

Property Description

Conveniently located in the Estrella district of Phoenix, Phoenix Comfort home II offers a cozy retreat for travelers.

Modern Amenities: Enjoy the convenience of air-conditioned rooms, private parking, and free WiFi. Some units feature a well-equipped kitchen with modern appliances for a comfortable stay.

Personalized Experience: Benefit from private check-in and check-out services, ensuring a smooth and hassle-free arrival and departure process.

Nearby Attractions: Explore popular landmarks such as Phoenix Convention Center, State Farm Stadium, and Arizona Capitol, all just a short distance away. Don't miss out on visiting Burton Barr Library and Phoenix Art Museum, located within easy reach of the property.

Experience comfort and convenience at Phoenix Comfort home II. Book your stay now for a memorable Phoenix getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 42 reviews
Cleanliness: 4.96
Service: 8.43
Location: 9.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 7.93
J
Joseph couple us
4
Perfect place to stay however the bathroom could have been much cleaner.
Pros:

There was close enough entertainment and meal spots.
Outside of the city was a perfect location.
Had everything we acquired for a one night stay.
Host had instructions to get into each room and entering the location.

Cons:

The bathroom lock was unbreachable because the battery had gone dead. Instead of leaving on time we had to rush last minute due to needing to get into the room for our belongings.
As for cleanliness there were spider webs in the shower, the bathroom was not sanitized as for the bath and toilet, and for two people occupying we were given one towel.
The bed sheets appeared stained.

2026-01-20 via Nuitee
Q
Quintana couple us
10
The accommodations were great. The room was very spacious. The bed was comfortable. We loved having a private bathroom.
Pros:

The house is big and in a quiet, gated community.

Cons:

There was nothing to cook with and no cups, only 2 plates, and 2 spoons. One plate was in the dishwasher but there was no dishwashing detergent.

2025-12-08 via Nuitee
K
Kayla solo_traveller us
3
No soap or toilet paper
Pros:

Convenient location for work. Bedroom locks, as there is many people coming and going this was nice

Cons:

So dirty, from day one entering a room with so much garbage, I actually text the owner to make sure I was in the right room. I had to buy my own hand soap and toilet paper. I gave him the benefit of the doubt thinking the cleaner just hadn’t come yet, but I was there over a month and the place never got cleaned. I would’ve never imagined a place could be that neglected with that many PAYING guests. The shower wouldn’t drain and the toilet went at times either. If you’re gonna be in hospitality, have some respect for
Your guests.

2025-11-30 via Nuitee
P
Preston solo_traveller us
2
Save your money don’t stay here !!!
Pros:

Area

Cons:

This guy has bed bugs in 2 of his rooms in this property . Tried to contact and let him know of the issue but nothing was ever done .

2025-10-09 via Nuitee
C
Crosby solo traveller us
3
Poorly managed
Pros:

The entire house is for rental purposes.
A couple rented the room on the 1st floor.
They acted like it was their house.
Made it clear that the kitchen and refrigerator was for them. Not willing to share the space as advertised.
Had to contact the owner just so I could put some bottled water in the refrigerator.
They have an argument which was very loud and uncalled for.
They would sit outside with the sliding door open smoking pot and filling the house with smoke.
Property is poorly managed. The owner doesn’t seem to understand that there is more to property management than just collecting the payment.
Owner controls the heat and a/c remotely.
I contacted him on my last day. He had it set at 78 degrees.
I sent him a picture.
Parking is a disaster. Neighbors do not like tents parking in front of their houses.
The owner is not very well liked by his neighbors.
I learned this from the owner himself regarding the lady next door and after talking with a neighbor across the street.
I personally do not recommend staying here. To many other and better options.
Best of luck to fellow travelers.

2025-04-14 via Nuitee
L
Lee solo traveller us
8
Very good
2025-04-08 via Nuitee
A
Allen solo traveller us
8
Very good
2025-04-03 via Nuitee
Z
Zondra solo traveller us
9
Gated community. Felt safe. Was an upstairs room. Shared bathroom. Nice
Pros:

Sharing bathroom was a surprise to me. Would have liked was clothes. Basic but very nice overall

Cons:

Sharing bathroom ie. Not expected but was clean

2025-03-21 via Nuitee
I
Israel review category business travellers us
10
Exceptional
2025-02-22 via Nuitee
K
Keogh young couple ca
8
It worked
Pros:

It was good

Cons:

Better pillows

2025-02-21 via Nuitee
M
Mario young couple es
3
Poor
Cons:

The bathroom wasn't clean, and anyone came to clean it.

2025-02-19 via Nuitee
A
Austin review category business travellers us
7
Good
2025-01-19 via Nuitee
A
Armand review category business travellers us
10
Exceptional
2024-11-28 via Nuitee
Y
Yesenia family with young children us
1
Definitely the definition of an uncomfortable stay but listed as a comfort home.
Pros:

Quiet

Cons:

Not clean, hardly any hand soap available, pillows smelled used, only one towel for 3 night stay, dirty dishes, trash was full, no dishes or utensils to use, hardly any furniture or tv in living room, cameras around home, shared housing details we’re not listed, many other rooms occupied same time, one bathroom upstairs for several people staying, only one shower for several people, tub either dirty or stained

2024-11-26 via Nuitee
D
Debra review category business travellers us
8
Phoenix II
Pros:

location was quite and safe. host responded quickly.

Cons:

needed to be cleaned more often and it was very sparsely furnished and lack kitchen items.

2024-11-24 via Nuitee
C
Culberson solo traveller us
10
Exceptional
2024-11-24 via Nuitee
T
Tyler solo traveller us
10
Exceptional
2024-11-21 via Nuitee
N
Nikole solo traveller us
8
Very good
Pros:

Property manager was quick to respond to any questions that I asked

2024-11-14 via Nuitee
T
Thalia young couple us
7
Excellent interactions with host and cleaners, and very safe location; but bed was uncomfortable and the desk chair was
Pros:

Host was fantastic! Communication was easy and it was in a very safe area.

Cons:

The bed was hard and it was not a central location.

2024-10-29 via Nuitee
H
Harp review category business travellers us
10
Exceptional
2024-10-19 via Nuitee