Casa de Mármol

Hotels
9.5 (171 reviews)
Bernardo Darquea 23-48 entre Primera Constituyente y Veloz , Riobamba , ec

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Tour desk
Facilities for disabled guests
Massage services
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Exceptional service
Friendly and helpful staff
Cons:
Cleanliness issues
Room discrepancies

Categories

Cleanliness
7.9
Several reviews highlighted issues with cleanliness, including dirty linens and lack of proper maintenance.
Service
10
Multiple reviews praised Irma and the staff for being incredibly helpful and attentive to guests' needs.
Location
9.9
Guests felt safe and well-guided in the area, especially during national unrest in Ecuador.
Room Quality
8.9
While some reviews praised the comfort, others noted discrepancies between the advertised and actual room quality.
Amenities
9.9
Guests appreciated the amenities available, including massages and laundry service.
Value for Money
10
Many found the overall experience to be a bargain given the service and comfort offered.
Food and Beverage
9.4
Breakfast received mixed feedback; some praised its quality while others noted the setting was cramped.
Overall Experience
10
The overwhelming sentiment in reviews was positive, with guests expressing strong gratitude and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Luxurious Stay at Casa de Mármol

Modern Amenities: Enjoy the convenience of a fully equipped kitchen, air-conditioned units, and a cozy patio with garden views in each unit.

Relaxing Terrace: Unwind on our terrace and soak in the beautiful surroundings of Riobamba.

Safety First: Rest assured, we prioritize your safety. A photo of your citizenship card (CIU) will be required for verification, ensuring a secure stay for all guests.

Book your stay at Casa de Mármol now and experience comfort, relaxation, and top-notch security!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 2.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 171 reviews
Cleanliness: 7.9
Service: 10
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 10
Food and Beverage: 9.4
Overall Experience: 10
• solo_traveller • ec
10
2026-04-24 • via Nuitee
J
Jose Luis • extended_group • ec
10
Volveré pronto
Pros:

Todo excepcional !!!!

2026-04-23 • via Nuitee
P
Parraga • solo_traveller • ec
10
Pros:

Me gustó mucho la acogida que nos dió Irma, un lugar como su fuera mi propio hogar, tiene todo para pasar un viaje hermoso y hace recomendaciones muy buenas

2026-04-23 • via Nuitee
P
Peter • solo_traveller • de
10
Pros:

Sehr freundlich und hilfsbereit!

2026-04-22 • via Nuitee
M
maxime • solo_traveller • be
10
2026-04-19 • via Nuitee
P
Priscila • solo_traveller • ec
9
muy acogedora
Pros:

la calidad de los anfitriones muy buena son muy amables, lo malo es que me senti mal en la noche pero el esposo de la señora me ayudo a guardar mi vehiculo en el garaje porque llegue muy mal, muy amables ellos

Cons:

todo bien

2026-04-16 • via Nuitee
E
ELIZABETH • solo_traveller • ec
10
Excelente! Recomendadísimo
Pros:

Excelente! Todo estuvo perfecto, las camas muy cómodas, y el desayuno delicioso !

Cons:

.

2026-04-12 • via Nuitee
A
Anita • solo_traveller • sk
10
Pros:

Irma and Sebastian are great hosts and very helpful. Speak good english and helped me with tour to Chimborazo and recommended me place to dine in.

Cons:

Bed wasn’t so comfortable.

2026-04-10 • via Nuitee
_
_BIO • extended_group • ec
10
Pros:

La amabilidad de Sebastián que nos recibío de forma muy cordial y nos ayudo con unos capuchinos y unos sanduches cuando llegamos sin comer casi a la media noche

2026-04-04 • via Nuitee
O
Ochoa • extended_group • ec
10
Pros:

Los anfitriones fueron muy atentos, siempre dispuestos a ayudarnos en todo y nos dieron excelentes recomendaciones de restaurantes. Además, cuentan con parqueo por $2.50 la noche, lo cual es muy conveniente, ya que está bastante cerca del alojamiento.

2026-04-04 • via Nuitee
J
john • solo_traveller • ec
2
2026-04-01 • via Nuitee
D
Dennis • family_with_children • ec
10
Excelente
Pros:

Buena atención

Cons:

N/a

2026-03-31 • via Nuitee
D
danner • solo_traveller • co
10
Gracias por todo !
Pros:

Todo excelente, las recomendaciones y el lugar es muy acogedor la señora y su hijo son una maravilla 100% recomendado

2026-03-25 • via Nuitee
R
ROCÍO • extended_group • es
10
Pros:

Las indicaciones, facilidad y flexibilidad de los gestores del hospedaje.

Cons:

Tal vez el caos en la cocina.

2026-03-25 • via Nuitee
J
Jess • solo_traveller • ca
9
Casa Marmol; beyond expectations!
Pros:

The staff were incredibly friendly. Beds were so comfy, it felt like sleeping in a cloud. Breakfast was delicious and was made homemade organic ingredients ! Parking right across the way. Great communication. Definitely recommend

Cons:

The shower was finicky, low pressure…..but that was extremely minor.
Don’t hesitate to stay here.

2026-03-24 • via Nuitee
S
Shantha • solo_traveller • us
10
Great stay
Pros:

Clean. Friendly

2026-03-23 • via Nuitee
A
Axel • solo_traveller • fr
10
Meilleurs hôtel d’Équateur !
Pros:

L'accueil est tout simplement spectaculaire, le petit déjeuner est délicieux et très copieux.

2026-03-16 • via Nuitee
C
Charlie V • couple • es
10
100 sobre 10. Imposible mejorarlo.
Pros:

Irma es directamente una Diosa de la educación, la recepción, la cocina, la hospitalidad. Un encanto, gente con valores ella y su marido Dieguito. Visite 96 países en mi vida y use Booking en muchísimos viajes, creo que he dado "10 en todo" menos de 5 veces en mi vida viajera (40 años) esta es una de ellas.

Cons:

Nada, está pregunta no aplica en este caso.

2026-03-10 • via Nuitee
L
luis • solo_traveller • ec
10
2026-03-02 • via Nuitee
J
Jean Paul • couple • fr
9
Superbe hôte à Riobamba
Pros:

La chambre était grande et propre. La propriétaire Irma a été aux petits soins avec nous. Elle nous a indiqué un emplacement de garage dès notre arrivée au coin de sa rue. Elle nous a offert un café dès la remise des clés, nous a conseillé les endroits à visiter à Riobamba. Nous devions partir dès 6h00 du matin et elle s’est levée très tôt pour nous préparer un café avec des sandwichs et nous a préparé une boîte de fruits frais avec des graines et yaourt pour chacun de nous.
C’est la première fois que nous sommes reçus ainsi.
De plus, comme je me suis trompé en lui réglant la nuit, elle m’a envoyé un message pour me demander mon compte papal et m’a remboursé le trop perçu

Cons:

Rien

2026-02-26 • via Nuitee