ULTRA COZY CASITA BY DTWN PHX

Hotels
7.9 (63 reviews)
1715 North Whittier Drive , Phoenix , us

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Family rooms
Pets allowed
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful host
Cons:
Cleanliness issues
Communication problems

Categories

Cleanliness
6.05
Multiple reviews highlighted dirty kitchen utensils and overall cleanliness issues.
Service
9.05
Overall good service noted, despite some issues with communication and deposits.
Location
9.05
Many reviewers appreciated the location, calling it excellent and convenient.
Room Quality
7.55
Several complaints about inadequate room setups, like small bathrooms and insufficient bedding.
Amenities
7.05
Concerns raised about the lack of kitchen utensils and appliances; needs improvement.
Value for Money
7.55
Issues with deposits and additional charges raised concerns about the value provided.
Food and Beverage
8.45
Not specifically mentioned, assumed to be satisfactory as there were no complaints.
Overall Experience
8.45
Mixed reviews indicated that while there were positives, several issues detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Nearby Attractions

Personalized Service and Comfortable Stay

Experience the ultimate comfort at ULTRA COZY CASITA BY DTWN PHX, just 4 km from Copper Square. Indulge in the air-conditioned units equipped with a kitchenette, flat-screen TV, and free WiFi. Explore nearby attractions like Phoenix Convention Center and Phoenix Art Museum. Enjoy personalized services including airport transfers and car rental. Relax on the terrace or engage in activities like hiking. With free parking and a restaurant on-site, your stay is bound to be seamless. Book now for a memorable stay in Phoenix!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.9
Based on 63 reviews
Cleanliness: 6.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 8.45
Overall Experience: 8.45
K
Kaylee solo_traveller us
8
2026-04-14 via Nuitee
B
Brian couple us
10
2026-04-07 via Nuitee
M
Margaret couple us
10
Pros:

Very clean comfortable and the Host is an amazing woman very helpful and understanding and she goes out of her way to make sure your stay is great

2026-03-28 via Nuitee
M
Marielle family_with_children us
10
Pros:

It was in close distance to where I needed to be.

Cons:

The location was a bit difficult to find

2026-03-27 via Nuitee
J
Julie couple us
7
We enjoyed our stay!
Pros:

It was a really nice property, easy to find! We liked the backyard, was very pretty.

Cons:

The coffee maker didn’t work very well!

2026-03-16 via Nuitee
D
Danny family_with_children us
10
2026-03-10 via Nuitee
J
Jasmine couple ca
7
Pros:

Host was very responsive and helpful with parking and navigation. The location is also close to many attractions, and the suite was very spacious.

Cons:

The toilet, sink, and the floors were not very clean. Towels were also stained.

2026-03-09 via Nuitee
A
Allyson couple us
10
2026-03-06 via Nuitee
E
Evan couple us
8
Pros:

Great cozy place , the owner was very helpful definitely would book again

2026-03-03 via Nuitee
R
Ruth solo_traveller ca
6
Adequate Stay With Room for Improvement
Pros:

✅ Pros

Generally clean and tidy space

Fridge was empty and clean on arrival

Quiet neighborhood location

Functional for a short stay

Cons:

⚠️ Cons

Lack of clear instructions (WiFi, trash, appliances)

No kettle; mugs not microwave-safe (I don't drink coffee only tea, for which I need water that has been boiled, not microwaved)

Freezer not fully cleared

Awkward bedroom layout and limited lighting

Not truly soundproof as advertised

Signs of wear and tear

Listing photos unclear between two units

2026-03-01 via Nuitee
J
Jolie’ couple us
9
Overall, it was a nice experience and VERY budget-friendly.
Pros:

We LOVED the location, great walking distance to yummy restaurants. The private yard was really nice, felt safe. The studio was cozy and honestly quite charming - just enough for a short stay. We also loved the amenities - coffee maker, air fryer, and fridge / water filter were SUPER useful.

Cons:

The downside were the thin walls… could hear our neighbors talking VERY loudly. The paint on the ceiling was peeling in spots which is truly just aesthetics but was noticeable. The shower was teeny, we kept bumping our elbows on the handle and walls :( ..overall cleanliness was OK, however I did find trash from other people’s stays when cleaning before we checked out. Not terrible though.

2026-02-12 via Nuitee
V
Virginia couple us
6
2026-01-29 via Nuitee
B
Brown solo_traveller us
10
2026-01-12 via Nuitee
L
Lola couple pe
4
NO HUBO ESTANCIA
Pros:

NADA

Cons:

LAS FOTOS NO TIENEN RELACION CON LA REALIDAD.
MUCHA DIFICULTAD PARA COMUNICARSE CON LA ANFITRIONA, .
HORAS DESPUES DE LLEGAR LOGRE COMUNICARME ,ME SORPRENDIO CON UN REQUERIMIENTO :
ME INDICO QUE PARA PODER DARME EL CODIGO DE INGRESO TENIA QUE PAGAR $200 DOLARES POR COMPENSACION POR DAMAGE, CANTIDAD QUE SERIA REEMBOLSADA 7 DIAS DESPUES DE TERMINADA LA RESERVA....A PASADO 2 MESES Y TODAVIA NO LO A DEVUELTO... A PESAR DE NO HABER HECHO USO DEL LUGAR PORQUE EL LUGAR NO ERA COMO INDICABA.

2025-12-31 via Nuitee
H
HOPKINS couple us
10
2025-12-11 via Nuitee
K
Kolyo extended_group us
10
Awesome place to stay
Pros:

Excellent location. Amazing property
- nice, clean, quiet wonderful host!

Cons:

Everything was fine.

2025-11-17 via Nuitee
J
James couple us
8
Pros:

location was good, inside was clean, for the most part pretty quiet

Cons:

kind of dirty around outside, bathroom, including shower was to small for us.

2025-11-15 via Nuitee
L
Laurie couple us
8
2025-11-10 via Nuitee
A
Antonio family_with_children mx
1
The owner stole money from me
Pros:

It's not bad, but the owner asked for a deposit outside of Booking and didn't return it. Basically, they stole my money.

Cons:

The kitchen utensils were all dirty when I arrived, the refrigerator doors don't close, and the owner constantly bothers to let other people use the washer and dryer, even though I paid for the whole place. The owner kept me waiting for almost three hours to hand over the place on the day of my arrival, and the area is quite run-down. But the worst part was that she kept the deposit money via Zelle that she asked for outside of Booking.

I repeat, the owner asked for a deposit outside of Booking and did not return it. Basically, they stole my money.

2025-11-10 via Nuitee
M
Marie-helene family_with_children fr
3
Appartement décevant, mal équipé et peu propre, malgré une hôte réactive.
Pros:

L’emplacement correspondait à nos attentes. Saudia était aimable et réactive, et la douche était correcte.

Cons:

Il a fallu payer un supplément (50$) pour bénéficier d’une connexion Internet plus fluide, qui restait malgré tout moyenne.
Avant notre arrivée, Saudia a demandé une caution de 200 $, mais a finalement renoncé à cette demande lors de notre arrivée.
L’hébergement ne correspondait pas à la description ni aux photos. Nous étions trois personnes mais il n’y avait qu’un seul lit double. Un matelas gonflable a finalement été ajouté.
Saudia nous avait promis un changement d’appartement, mais a finalement changé d’avis.
L’équipement de la cuisine était très insuffisant : aucun couvert, seulement deux tasses (dont une cassée), pas de poêle ni de casserole. Le détecteur de fumée était absent. Le réfrigérateur contenait un gros bloc de glace avec des restes de salade, et le micro-ondes était sale, avec encore des restes de nouilles. Pas de lave-vaisselle, et pour utiliser le lave-linge, nous avons dû demander l’accès à un autre appartement.
Enfin, il y avait beaucoup de mouches à cause des poubelles entassées dans la rue (ce n’est pas la faute de la propriétaire), mais elles sont restées pendant les deux semaines, malgré la promesse qu’un nettoyage serait fait dès le deuxième jour.

2025-11-10 via Nuitee