ULTRA COZY CASITA BY DTWN PHX

Hotels
7.9 (55 reviews)
1715 North Whittier Drive , Phoenix , us

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Family rooms
Pets allowed
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful host
Cons:
Cleanliness issues
Communication problems

Categories

Cleanliness
6.05
Multiple reviews highlighted dirty kitchen utensils and overall cleanliness issues.
Service
9.05
Overall good service noted, despite some issues with communication and deposits.
Location
9.05
Many reviewers appreciated the location, calling it excellent and convenient.
Room Quality
7.55
Several complaints about inadequate room setups, like small bathrooms and insufficient bedding.
Amenities
7.05
Concerns raised about the lack of kitchen utensils and appliances; needs improvement.
Value for Money
7.55
Issues with deposits and additional charges raised concerns about the value provided.
Food and Beverage
8.45
Not specifically mentioned, assumed to be satisfactory as there were no complaints.
Overall Experience
8.45
Mixed reviews indicated that while there were positives, several issues detracted from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Nearby Attractions

Personalized Service and Comfortable Stay

Experience the ultimate comfort at ULTRA COZY CASITA BY DTWN PHX, just 4 km from Copper Square. Indulge in the air-conditioned units equipped with a kitchenette, flat-screen TV, and free WiFi. Explore nearby attractions like Phoenix Convention Center and Phoenix Art Museum. Enjoy personalized services including airport transfers and car rental. Relax on the terrace or engage in activities like hiking. With free parking and a restaurant on-site, your stay is bound to be seamless. Book now for a memorable stay in Phoenix!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.9
Based on 55 reviews
Cleanliness: 6.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 8.45
Overall Experience: 8.45
J
Jolie’ couple us
9
Overall, it was a nice experience and VERY budget-friendly.
Pros:

We LOVED the location, great walking distance to yummy restaurants. The private yard was really nice, felt safe. The studio was cozy and honestly quite charming - just enough for a short stay. We also loved the amenities - coffee maker, air fryer, and fridge / water filter were SUPER useful.

Cons:

The downside were the thin walls… could hear our neighbors talking VERY loudly. The paint on the ceiling was peeling in spots which is truly just aesthetics but was noticeable. The shower was teeny, we kept bumping our elbows on the handle and walls :( ..overall cleanliness was OK, however I did find trash from other people’s stays when cleaning before we checked out. Not terrible though.

2026-02-12 via Nuitee
V
Virginia couple us
6
2026-01-29 via Nuitee
B
Brown solo_traveller us
10
2026-01-12 via Nuitee
L
Lola couple pe
4
NO HUBO ESTANCIA
Pros:

NADA

Cons:

LAS FOTOS NO TIENEN RELACION CON LA REALIDAD.
MUCHA DIFICULTAD PARA COMUNICARSE CON LA ANFITRIONA, .
HORAS DESPUES DE LLEGAR LOGRE COMUNICARME ,ME SORPRENDIO CON UN REQUERIMIENTO :
ME INDICO QUE PARA PODER DARME EL CODIGO DE INGRESO TENIA QUE PAGAR $200 DOLARES POR COMPENSACION POR DAMAGE, CANTIDAD QUE SERIA REEMBOLSADA 7 DIAS DESPUES DE TERMINADA LA RESERVA....A PASADO 2 MESES Y TODAVIA NO LO A DEVUELTO... A PESAR DE NO HABER HECHO USO DEL LUGAR PORQUE EL LUGAR NO ERA COMO INDICABA.

2025-12-31 via Nuitee
H
HOPKINS couple us
10
2025-12-11 via Nuitee
K
Kolyo extended_group us
10
Awesome place to stay
Pros:

Excellent location. Amazing property
- nice, clean, quiet wonderful host!

Cons:

Everything was fine.

2025-11-17 via Nuitee
J
James couple us
8
Pros:

location was good, inside was clean, for the most part pretty quiet

Cons:

kind of dirty around outside, bathroom, including shower was to small for us.

2025-11-15 via Nuitee
A
Antonio family_with_children mx
1
The owner stole money from me
Pros:

It's not bad, but the owner asked for a deposit outside of Booking and didn't return it. Basically, they stole my money.

Cons:

The kitchen utensils were all dirty when I arrived, the refrigerator doors don't close, and the owner constantly bothers to let other people use the washer and dryer, even though I paid for the whole place. The owner kept me waiting for almost three hours to hand over the place on the day of my arrival, and the area is quite run-down. But the worst part was that she kept the deposit money via Zelle that she asked for outside of Booking.

I repeat, the owner asked for a deposit outside of Booking and did not return it. Basically, they stole my money.

2025-11-10 via Nuitee
M
Marie-helene family_with_children fr
3
Appartement décevant, mal équipé et peu propre, malgré une hôte réactive.
Pros:

L’emplacement correspondait à nos attentes. Saudia était aimable et réactive, et la douche était correcte.

Cons:

Il a fallu payer un supplément (50$) pour bénéficier d’une connexion Internet plus fluide, qui restait malgré tout moyenne.
Avant notre arrivée, Saudia a demandé une caution de 200 $, mais a finalement renoncé à cette demande lors de notre arrivée.
L’hébergement ne correspondait pas à la description ni aux photos. Nous étions trois personnes mais il n’y avait qu’un seul lit double. Un matelas gonflable a finalement été ajouté.
Saudia nous avait promis un changement d’appartement, mais a finalement changé d’avis.
L’équipement de la cuisine était très insuffisant : aucun couvert, seulement deux tasses (dont une cassée), pas de poêle ni de casserole. Le détecteur de fumée était absent. Le réfrigérateur contenait un gros bloc de glace avec des restes de salade, et le micro-ondes était sale, avec encore des restes de nouilles. Pas de lave-vaisselle, et pour utiliser le lave-linge, nous avons dû demander l’accès à un autre appartement.
Enfin, il y avait beaucoup de mouches à cause des poubelles entassées dans la rue (ce n’est pas la faute de la propriétaire), mais elles sont restées pendant les deux semaines, malgré la promesse qu’un nettoyage serait fait dès le deuxième jour.

2025-11-10 via Nuitee
L
Laurie couple us
8
2025-11-10 via Nuitee
D
Devin family_with_children us
10
Cozy, great location, great communication
Pros:

Great host, place was very comfortable!

Cons:

It all was amazing

2025-10-30 via Nuitee
J
Jackson solo_traveller in
10
it very quit and Comfortable and Clean. thank you
Pros:

Very quit and clean was able to work peacefully

Cons:

N/A

2025-10-21 via Nuitee
B
B solo_traveller us
1
TOTAL FRAUD
Pros:

Nothing. Left first night. A total fraud and host won't return money. Listing on bookings.com is totally fake. Need money back. Had to stay somewhere else. This person should not be allowed on bookings.com. Will have to go to court since host stole money from me and Bookings.com will not help.

Cons:

Everything. Host and property is a TOTAL FRAUD. HOST STOLE MY MONEY. OVER $3,200.00. Place was very dirty. Host lied and did not clean. No pool on site as posted. No restaurant nor staff on site. The place did not look ANYTHING like it showed on Bookings.com. Bugs in dirty shower. Toilet not cleaned. No safe parking. Smoking was allowed. Cigarette butts all over dirty yucky back and front yard. Old tires and trash all over yard. Cleaners came after arrival and host lied and said unit was clean. The entire listing was/is FAKE!!! AND host will not return my money. No garden. No garden view. Palm trees cut at top. Dog poop and cigarette butts covered front yard. Left first night. A horrible experience!!

2025-10-04 via Nuitee
M
Marissa family_with_children us
6
2025-09-29 via Nuitee
A
Ann family_with_children us
10
Was a great find I will definitely stay here again on my next travel to Phoenix
Pros:

Great location very close to airport very quiet and host was very attentive to us. The bed was so comfortable ! I had a great nights rest there. Very cozy cute and amazing location had everything we needed.

2025-09-03 via Nuitee
N
Nordstrom solo_traveller us
10
2025-08-29 via Nuitee
Z
Zuber family_with_children us
10
Pros:

Friendly management quiet location and such an amazing environment

2025-08-01 via Nuitee
M
Murphy solo_traveller us
6
The truth!
Pros:

The location was great. Was only 2 miles from where I needed to be every day during my stay.

Cons:

I felt lied to about the property. The image presented on the website is not the actual location. It also claims there's a pool. There isn't. The next-door neighbor has an above ground pool that you could get permission to use. There wasn't central air conditioning. Instead, there were 2 small window type air conditioners. One in the living room and one in the bedroom. Both were very loud. I wasn't sure if I would be able to sleep with them running, but exhaustion wins. There was an oder. It was a combination of stale cigarette smoke and the cleaning solution they used to try and get rid of it. The bed was very comfortable. Although it was a king-size mattress, it was on a full-size platform. It was dangerous sitting or rolling to the edge. It says it sleeps 4. I am glad I was traveling alone. I don't see how it could accommodate 4 people. There were no hangers or iron. I bought and donated some hangers. There wasn't a microwave. There was a stove and refrigerator. I use the stove. There was a coffee maker. It had cobwebs inside so I didn't use it either. The owner seemed very nice I talked to her over the phone a couple times. I truly feel that this property is misrepresented on the site. I do have photos and videos to confirm that.

2025-07-29 via Nuitee
J
Johnny young couple us
10
Enjoyed Everything 😉
Pros:

We liked that it was just like it said cozy. It was quite peaceful nice grassed area where I could smoke. The host was very attentive and polite, it was a joy. We will definitely come back to stay again. If the host will allow us.

Cons:

Really didn't like anything, everything was right there, we're private people so this was a perfect stay for us.

2025-05-24 via Nuitee
B
B family with young children us
6
Pleasant
Pros:

The house was very nice and cozy. The Front yard was nice. I liked that the host was responsive,she was very nice.

Cons:

We didn't like the neighbors. They were going back and forth. My husband had to stay up

2025-05-08 via Nuitee