Heaven's Gate Home Stay -Free pick up service-Free laundry service-Panoramic view of Tianmen Mountain

Hotels
9.7 (191 reviews)
Sanyanqiaoju Village No. 3, Nanzhuangping Group, Yongding District , Zhangjiajie , cn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great food
Beautiful views
Cons:
Some noise issues near transport

Categories

Cleanliness
9.45
Generally clean and well-maintained, with several praises for cleanliness.
Service
10
Highly praised for exceptional hospitality and helpfulness from the family.
Location
9.42
Good location with beautiful views, but some mention of distance from city center.
Room Quality
9.96
Rooms are described as clean, spacious, and comfortable with wonderful views.
Amenities
9.41
Offers great amenities such as heated toilet seats and beautiful garden views.
Value for Money
9.44
Good value based on the services provided and the quality of stay.
Food and Beverage
9.9
Food was frequently mentioned as delicious and plentiful, adding to the experience.
Overall Experience
10
Overall experience was exceptional based on guest reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Mountain Views and Outdoor Pool
Heaven's Gate Home Stay offers stunning mountain views and a year-round outdoor pool with a pool bar, providing a perfect blend of relaxation and natural beauty.

Comfortable Accommodation
Each unit at the homestay is equipped with air conditioning, cable TV, and essential amenities like a kettle, shower, and slippers. The allergy-free and soundproof rooms ensure a comfortable stay for all guests.

Convenient Location
Located near Zhangjiajie National Forest Park and Tianmenshan National Forest Park, this property is an ideal choice for nature lovers. With free WiFi, free private parking, and a garden for relaxation, Heaven's Gate Home Stay promises a memorable stay for all guests.

Book your stay at Heaven's Gate Home Stay for a tranquil retreat amidst the picturesque landscapes of Zhangjiajie.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.7
Based on 191 reviews
Cleanliness: 9.45
Service: 10
Location: 9.42
Room Quality: 9.96
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 9.9
Overall Experience: 10
S
susana couple es
10
2026-08-10 via Nuitee
M
Master Wolf family_with_children ru
10
Pros:

Представьте, что вы приехали в гости к хорошим друзьям в загородный дом. Именно такое впечатление осталось у меня от проживания в этом гостевом доме. Хозяин лично встретит вас в аэропорту или на вокзале на своей машине, потом проводит так же. Расскажет и покажет на интерактивной видеопанели все нюансы посещений достопримечательностей. Спланирует оптимальный маршрут с учетом ваших пожеланий и времени. Поможет взять билеты как в парки, так и на различные другие активности, и даже на поезд, можете связаться с ним заранее по WhatsApp или WeChat. Отлично общается с помощью электронного переводчика на любом языке. Его мама будет кормить вас вкусными завтраками, китайскими, но адаптированными под европейские желудки – ничего экзотического и острого. Бесплатно постирает ваши вещи. Номера соответствуют описанию и фото. Главная фишка – красивые виды и теплый прием. Это загородный дом. Рядом нет ничего, поэтому если вы привыкли, выходя из отеля, сразу попадать в суету городской жизни с магазинами и кафе – это не ваш вариант, тут нужно ехать на такси, недалеко и недорого, если освоили DiDi – вообще не проблема (адреса для заказа такси вам сбросит хозяин сразу на китайском).

2026-08-10 via Nuitee
S
susana couple es
10
Pros:

Hotel familiar precioso con un personal maravilloso. Desayuno muy bueno. Habitaciones muy confortables y camas muy cómodas. Teníamos mucha ropa para lavar después de muchos días de viaje y nos lavaron todo a muy buen precio. Nos recogieron de la estación sin coste. Un sitio para repetir.

2026-08-08 via Nuitee
C
Clolou34 solo_traveller fr
9
Pros:

Nous avons été très bien accueillis par toute la famille. C'est un excellent moyen de bénéficier d'un logement confortable tout en étant au contact de la population. Nous avons été pris en charge pour toutes nos visites et cela est très appréciable. Vous êtes conseillés et guidés, c'est un service de grande valeur.
Merci également à la maman de notre hôte qui a lavé tous les jours notre linge.
Un séjour très agréable au sein de cette famille locale.

Cons:

RIEN

2026-08-08 via Nuitee
N
Natali solo_traveller ru
10
Pros:

Приветливый хозяин, встретил на вокзале , подробно описал все маршруты и выкупил билеты со скидкой. Вкусные традиционные завтраки, ужины. Вид из окна на гору Тянь Мень, есть бассейн.

Cons:

Из минусов - отсутствие ежедневной уборки, только смена полотенец.

2026-07-23 via Nuitee
M
Melton couple gb
10
2026-07-18 via Nuitee
R
robbirubbi solo_traveller it
10
Pros:

Oltre ad una bellissima camera la famiglia che gestisce l albergo e stata davvero carinissima
Il figlio ci ha fatto da guida in giro per le montagne e i genitori hanno cucinato dei pasti buonissimi
Voglio davvero ringraziarli ancora

Cons:

L esterno non è tanto bello

2026-06-20 via Nuitee
S
Soraya couple at
10
Pros:

The owner was incredibly helpful from start to finish. He picked us up from the airport and helped us plan our visit around Zhangjiajie. He also arranged discounted tickets for the Fox Fairy Show before we arrived, which was greatly appreciated. After our visit to Tianmen Mountain, we learned that he had become a father that very same day. Despite such an important personal event, he was still attentive and ensured everything went smoothly for us. Highly recommended.

2026-06-17 via Nuitee
R
Rotkirch solo_traveller de
10
Pros:

Excellent stay, super nice owners and very helpful and kind, helped us booking and planning the days, could not have been better :)

2026-06-15 via Nuitee
G
Goncharov solo_traveller ru
10
2026-06-14 via Nuitee
N
Nuno couple pt
9
perfect
Pros:

The view from the Hotel is great, you can really see Tianmen mountain as depicted on the photos. The room was very spacious, modern and clean. Breakfast was included and everyone was really welcome, kind and professional towards us. The hotel owner provided a lot of guidance upon the attractions in Zhangjiajie and Tianmen Gate, helping us organize the best with the time we had. When leaving the Hotel, he called a cab to our next destination and was available online during our travel to the next accomodation for any needed support. Would definitely stay over again and recommend this hotel.

Cons:

Nothing. Could be a bit closer to the downtown, but it is easily accessible by car in 5min.

2026-06-07 via Nuitee
L
Liliana Loredana couple es
10
Zhangjiajie
Pros:

Todo perfecto!!Es un hotel familiar y todos son muy amables😊.Isaac(el hijo que lo lleva)nos hizo todas las reservas (y con descuentos)del parque de Zhangjiajie y Puerta del Cielo.Tienen opción de cenar allí (muy buena la comida)ya que es un poco apartado de la ciudad.Vino a recogernos y también nos llevó de vuelta a la estación de tren de Zhangjiajie.Tambien nos llevó y recogió a la puerta de entrada al parque Zhangjiajie(pagando pero fue muy cómodo al no estar pendiente de llamar didi y si llegan).Se nos había cancelado el tren que teníamos para el día siguiente y nos hizo otra reserva de la app china.Recomendado 100% .Graciasss por todo Isaac 🤗!!!! Te esperamos a España también!!!

Cons:

Que era un poco lejos de la ciudad,pero la verdad que en 3 días que estuvimos no nos dio tiempo tampoco de poder ir a la ciudad. Dos día visitamos el parque y una a la Puerta del Cielo.

2026-06-07 via Nuitee
V
Vladimir couple ru
10
2026-05-31 via Nuitee
P
Paola extended_group es
10
Perfect vacation
Pros:

My best place in china the location amazing and the amenities as well

Cons:

Nothing I like it all

2026-05-30 via Nuitee
B
Bosky1980 solo_traveller it
9
Pros:

La gestione familiare della struttura e la gentilezza e disponibilità dello staff. Abbiamo richiesto la cena e si sono attivati immediatamente per organizzarla ed inoltre ci hanno offerto gratuitamente il trasporto in aeroporto.
Bellissimo il giardino sul retro con vista sulla Porta del paradiso

Cons:

Nulla

2026-05-28 via Nuitee
A
ANA LIZETH KARINA solo_traveller pe
10
2026-05-26 via Nuitee
A
Ana Maria solo_traveller pt
10
If you want feel like the name of this acommodation, stay here!
Pros:

The view is magnificient, in front of Tianmen Cave Mountain.
The owner and his familly are 5 stars!
He advises how the best way to get around the park and tries to buy the tickets at the best price possible.
The food ( dinner) is delicious made for your familly.
I higly recommend stay in this acommodation.

Cons:

Nothing

2026-05-26 via Nuitee
A
Adema couple kz
10
Pros:

Everyone was so friendly and helpful! The place is very cute!

2026-05-25 via Nuitee
A
Aigerim couple kz
10
Pros:

Сам хозяин встретил и проводил меня. Очень понравилось, что правильно подобрал мне маршрут в парк 张家界 и в другие места , очень было полезно
Его семья максимально поддерживает твое проживание. Мама постирала и погладила мне одежду((бесплатно)

谢谢老板 不会忘记这几天带你那边

Cons:

Нет лифта и кондиционера

2026-05-21 via Nuitee
P
Polona couple si
10
Highly recommended!
Pros:

We had an excellent stay at this hotel. The owners were incredibly friendly, welcoming, and always willing to help. They provided us with very useful information and recommendations for visiting local attractions, which made our trip even better. Everything was great, and we truly felt comfortable during our stay. Highly recommended!

2026-05-18 via Nuitee