Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain

Hotels
9.7 (145 reviews)
Sanyanqiaoju Village No. 3, Nanzhuangping Group, Yongding District , Zhangjiajie , cn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Invoice provided
Free wired internet
See all facilities

Review Highlights

Pros:
Exceptional service
Great food
Beautiful views
Cons:
Some noise issues near transport

Categories

Cleanliness
9.45
Generally clean and well-maintained, with several praises for cleanliness.
Service
10
Highly praised for exceptional hospitality and helpfulness from the family.
Location
9.42
Good location with beautiful views, but some mention of distance from city center.
Room Quality
9.96
Rooms are described as clean, spacious, and comfortable with wonderful views.
Amenities
9.41
Offers great amenities such as heated toilet seats and beautiful garden views.
Value for Money
9.44
Good value based on the services provided and the quality of stay.
Food and Beverage
9.9
Food was frequently mentioned as delicious and plentiful, adding to the experience.
Overall Experience
10
Overall experience was exceptional based on guest reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Mountain Views and Outdoor Pool
Heaven's Gate Home Stay offers stunning mountain views and a year-round outdoor pool with a pool bar, providing a perfect blend of relaxation and natural beauty.

Comfortable Accommodation
Each unit at the homestay is equipped with air conditioning, cable TV, and essential amenities like a kettle, shower, and slippers. The allergy-free and soundproof rooms ensure a comfortable stay for all guests.

Convenient Location
Located near Zhangjiajie National Forest Park and Tianmenshan National Forest Park, this property is an ideal choice for nature lovers. With free WiFi, free private parking, and a garden for relaxation, Heaven's Gate Home Stay promises a memorable stay for all guests.

Book your stay at Heaven's Gate Home Stay for a tranquil retreat amidst the picturesque landscapes of Zhangjiajie.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.7
Based on 145 reviews
Cleanliness: 9.45
Service: 10
Location: 9.42
Room Quality: 9.96
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 9.9
Overall Experience: 10
S
Svetoslav solo_traveller ru
9
Pros:

Все было замечательно. Важно отметить дружелюбный и внимательный подход к клиентам. Встретели в аэропорту, помгли с билетами в нсц. Парк. ВСЕГДА НА СВЯЗИ. ОДЕЖДУ ПОСТИРАЛИ БЕСПЛАТНО. . ЗАВТРАК СЫТНЫЙ.

Cons:

Небыло для обуви пренадлежностей.

2026-03-14 via Nuitee
D
DANIEL family_with_children pe
9
Súper recomendado para hacer turismo en la ciudad.
Pros:

Excelente experiencia, las personas son muy amables y atentas.

Cons:

Podrían tener tarjetas con la dirección del lugar para poder mostrarla a los taxistas.

2026-03-10 via Nuitee
A
ANA LIZETH KARINA solo_traveller pe
10
Pros:

Todo, el personal, la habitacion, la comida.
La calidad humana, como extrajera me ayudaron un montón.

Cons:

..

2026-02-28 via Nuitee
G
Germán couple ar
10
2026-02-24 via Nuitee
K
Kalahni solo_traveller au
10
2026-02-24 via Nuitee
F
Francesco couple it
9
Montagne Cinesi la porta del paradiso
Pros:

Staff accogliente e gentilissimo
Una bella famiglia affiatata
Ottimi
Consigli per i parchi

Cons:

Niente

2026-02-10 via Nuitee
C
Christian couple it
8
2026-01-19 via Nuitee
M
Maitane family_with_children es
10
Pros:

Mi madre y yo nos alojamos 3 días. El trato, tanto de Isaac como de su madre fue increíble. Nos vinieron a recoger al aeropuerto y nos ayudaron con las entradas e itinerario de los parques (sin su ayuda hubiese sido muy complicado). La madre de Isaac nos ofrecía fruta fresca de su huerto cuando volvíamos al hotel, y nos ayudó con nuestra colada. Un lugar 100% recomendable!! Y las vistas son de ensueño!

Cons:

Está un poquito alejado de la ciudad, pero en Didi son 10min. Merece la pena por las vistan increíbles a Tianmen mountain!

2026-01-19 via Nuitee
E
Evgeniy solo_traveller ru
10
Супер. По домашнему.
Pros:

Отличный отель как и его хозяева. Обстановка как дома. Встретили с ЖД, накормили, все рассказали, показали. Составили маршрут на 4 дня, все парки забронировали. Ну просто супер. Завтраки каждый день. Ужин платный. Виды из окна просто потрясающие. Особое внимание пёсику по кличке Чендер. Когда будите кушать, он будет вас гипнотизировать что бы вы ему дали вкусняшку)) Мы хозявым подарили шоколадки и конфеты привезенные из России. Они были в восторге. Когда выезжали, они нас довезли до ЖД а дали в дорогу пакет с едой, за что им отдельное огромное спасибо!!
И еще одно отдельное спасибо хозяину отеля. Он дал таблетки от отравления моей жене. За пару часов она просто встала на ноги и мы поехали путешествовать дальше))

Недостатки напишу здесь, потому что это не недостатки, а так, дополнение))
Бронировали другой номер. Но ничего страшного. Зато вид бомбический из окна. До ближайшего магазина полтора километра. Но и это не проблема. Хозяин довёз на машине))

2026-01-19 via Nuitee
L
laura couple it
10
Fantastico
Pros:

Abbiamo soggiornato in questo hotel a pochi minuti in macchina dalla Porta del Paradiso e l’esperienza è stata davvero eccellente. La posizione è comodissima per visitare le principali attrazioni della zona e, allo stesso tempo, permette di godere di una vista meravigliosa direttamente dalla camera.
Lo staff è stato semplicemente fantastico: gentilissimo e disponibile per qualsiasi spiegazione o consiglio, sia sugli spostamenti che sulle visite da fare. Un’accoglienza che ci ha fatto sentire subito a nostro agio.
La colazione era abbondante e preparata sul momento, con prodotti freschi. Un ottimo modo per iniziare la giornata.
Le camere erano pulitissime, spaziose e molto confortevoli, con una splendida vista che rendeva il risveglio ancora più piacevole.
Un ringraziamento speciale va allo staff anche per la loro grande disponibilità: avevamo commesso un errore nella prenotazione, ma nonostante questo si sono subito attivati per aiutarci e ci hanno comunque assegnato la camera, risolvendo tutto con professionalità e gentilezza.
Consigliamo assolutamente questo hotel a chiunque voglia visitare Zhangjiajie e la Porta del Paradiso, è stato un soggiorno che ricorderemo con piacere!

Cons:

Nulla

2026-01-11 via Nuitee
E
ELENA extended_group ru
10
Прекрасный отель с доброжелательным персоналом
Pros:

Нам понравилось в этом отеле абсолютно все. Комнаты большие, светлые, кровати удобные, виды из окна красивые, очень приятный и доброжелательный персонал, были на связи онлайн и помогали со всеми вопросами, какой маршрут в парке лучше выбрать, как заказать такси, это очень ценно и важно в путешествии. Прекрасные ужины, все было очень вкусно! Спасибо!

Cons:

Нет такого

2026-01-10 via Nuitee
B
Beatrice couple fr
10
Amazing hotel and five star bedroom !!
Pros:

This hotel was the last of our trip and one of the best. This is a family business, and all the family is so welcoming!
We haven’t seen a staff that kind and helpful, even if people here are very welcoming - this hotel is top level!

In addition the price is very reasonable for the area and you get the best view of Tianmen mountain! It was so lovely to see the cave from our bedroom, as a last picture of our trip.
Thank you very much

2025-12-29 via Nuitee
J
Jose gabreil couple br
10
Pros:

O atendimento dos funcionários, muito atenciosos

2025-12-26 via Nuitee
K
Ksenia couple ru
10
2025-12-15 via Nuitee
A
Anders couple se
9
Pros:

Hjälpsam och trevlig personal.

2025-12-08 via Nuitee
N
Nour couple gb
10
Amazing Place, Amazing people, unmatched views and vibes.
Pros:

The best place I have stayed at China!

It made me love China even more. I want to start off saying thank you very much for the host. I’ve never seen hosting like it before. The rooms were amazing, the view was spectacular and the cleanliness was on point. I cannot afford the facilities one bit.

They then arrange the whole experience for you so you don’t have to worry about a thing. They have been here for many years so they are well clued up with the area and everything in the local surroundings.

The food was spectacular many thanks to the chef. The ideal Chinese breakfast you were required before a long day of walking at the national park.

This is a family run business and it’s full of love. On max experience and how much kindness at the hotel.

This is the greatest family business and I wish them all the success in the world.

Cons:

That I didn’t stay longer!

2025-12-08 via Nuitee
A
ANDREY couple kz
9
2025-12-07 via Nuitee
S
Sabra.R solo_traveller fi
10
Pros:

The hotel is nice, The staff is incredibly kind and helpful. The food is freshly cooked and tastes amazing.

2025-12-05 via Nuitee
O
Oi Man couple ca
9
Exceeded expectations!
Pros:

Great mountain view from the guest rooms, clean, comfortable beds, heated toilet seat and self flushing toilet. The owner/operator Issac was very hospitable and helpful. He thoughtfully helped our group plan our 7 day itinerary and bought tickets to all the
attractions for us without service charge. Issac’s father is the chef and cooks up delicious dishes for the guests using fresh produce from their garden at a reasonable price. Issac’s mother is the housekeeper of this family business. She’s kind and attentive. She served us coffee and tea at the table. Despite the language barrier, we were touched by her caring presence. This 5 room home stay has to compete with many hotels in town. Their business model of serving their guests with sincerity and honesty is worth supporting.

Cons:

Nothing in particular.

2025-11-28 via Nuitee
I
Inka extended_group cz
10
Úžasný pobyt v rodinném prostředí
Pros:

Úžasný pobyt v rodinném prostředí. Čisté, prostorné pokoje. Personál byl moc milý a ve všem nám pomohl. Snídaně každý den jiná, a pokaždé sytá a chutná. Vyzkoušeli jsme i večeři, která byla opravdu výborná. Krásný výhled z pokoje. Z našeho pobytu jsme nadšení.

Cons:

Blízko letiště a vlakového nádraží, pokud potřebujete na spaní absolutní klid, doporučuji špunty do uší.

2025-11-28 via Nuitee