Granten Palaces

Hotels
6.4 (269 reviews)
33 Windermere Road , Summerstrand , za

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Television in common areas
Free wired internet
See all facilities

Review Highlights

Pros:
Cleanliness was prioritized
Proximity to the beach
Cons:
Cockroaches in the room
Unresolved service issues

Categories

Cleanliness
5.61
Several reviews mentioned cockroaches and lack of cleanliness.
Service
7.58
Positive mentions of accommodating staff and some complaints about unresolved issues.
Location
7.62
Conveniently located near the beach and affordable for budget travelers.
Room Quality
6.07
Mixed reviews with some stating comfort but issues raised about missing amenities.
Amenities
5.1
Complaints noted about lack of proper facilities and issues with cleanliness.
Value for Money
7.06
Some value for budget travelers, but concerns about unexpected costs.
Food and Beverage
6.11
No specific mentions, but improvement needed for kitchen facilities.
Overall Experience
6.08
Overall mixed experience with highlights on good vibes but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:12

Property Description

Luxurious Accommodation: Granten Heights Palace offers elegant units with shared bathrooms, providing a comfortable and relaxing stay for guests.

Ideal Beach Location: Situated in Summerstrand, within walking distance to multiple beaches including Kings Beach, Denville Beach, and Humewood Beach, guests can enjoy the sun, sand, and sea just minutes away.

Convenient Amenities: Enjoy complimentary WiFi and on-site parking during your stay, adding convenience and value to your experience.

Experience luxury and convenience at Granten Heights Palace. Book now for a memorable stay in Summerstrand.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.4
Based on 269 reviews
Cleanliness: 5.61
Service: 7.58
Location: 7.62
Room Quality: 6.07
Amenities: 5.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.08
M
Maanda • solo_traveller • za
10
2026-05-15 • via Nuitee
S
Sinikiwe • couple • za
10
2026-05-15 • via Nuitee
C
Cheslynn • solo_traveller • za
10
It was very pleasant very decent just need a room with kitchen facilities cause I won’t be buying food thru out my stay
Pros:

No curfew..It’s decent staff members are friendly “”

Cons:

Check out time is to early for a person who checks in at the afternoon and extra fees must be paid for late check outs I don’t have a problem I respect that but the times is not making sense the same time you check in must be the same when you check out..

2026-05-14 • via Nuitee
S
Someleze • solo_traveller • za
4
2026-05-14 • via Nuitee
P
Potlako Thato • solo_traveller • za
8
2026-05-10 • via Nuitee
P
Potlako Thato • solo_traveller • za
8
2026-05-05 • via Nuitee
P
Potlako Thato • solo_traveller • za
9
2026-05-04 • via Nuitee
A
Avuyile • couple • za
6
2026-05-03 • via Nuitee
N
Nikitha • family_with_children • za
1
Horrible
Pros:

Nothing

Cons:

Everything i am hoping for refund

2026-04-30 • via Nuitee
L
Lonwabo • couple • za
6
2026-04-26 • via Nuitee
N
Nobatana • solo_traveller • za
1
2026-04-24 • via Nuitee
J
Jacqueline • solo_traveller • za
4
Pros:

The place was fine but had coachroches, I was never shown if there's a kitchen or not. There's no TV. It's just a small room nje with a fridge that isn't cold.

Cons:

The place was fine but had coachroches, I was never shown if there's a kitchen or not. There's no TV. It's just a small room nje with a fridge that isn't cold.

2026-04-22 • via Nuitee
M
March • couple • za
5
2026-04-15 • via Nuitee
N
Nongayiyane • solo_traveller • za
3
2026-04-15 • via Nuitee
E
Elspeth • solo_traveller • za
1
I've never slept with cockroaches on my bed haven't slept at all on those 2 nights very bad
Pros:

No breakfast available and the location was good

Cons:

Cockroaches everywhere on the bed inside the pillow case all over the floor it was crouse a bar fridge full of wine but not kitchen utensils no kettle no cubs nothing for someone that doesn't drink and this R750 fee it's ridiculous the manager called Moses useless I called him on my arrival told me he will call back I'm still waiting on his call

2026-04-15 • via Nuitee
P
Phenso • couple • za
9
2026-04-14 • via Nuitee
B
Bereng • couple • za
5
2026-04-13 • via Nuitee
N
Ndlovu • couple • za
10
Pros:

Good service

Cons:

Nice place and affordable

2026-03-31 • via Nuitee
W
Willy Limbala • couple • za
1
Pros:

This so-called ‘lodge’ is not a legitimate lodge at all—it is actually a flat that the caretaker has falsely listed and registered as a lodge on booking platforms. What is happening is completely unacceptable. The caretaker is using residential flats, which are meant for long-term tenants, as short-term accommodation for random people.

These flats are being misused like a hotel, with people constantly coming in and out, even though they are not properly registered or authorized for this purpose. This is deceptive, dishonest, and a clear abuse of the property. It is also creating an unsafe and unpleasant environment for others in the area.

This situation needs to be investigated and stopped immediately.”

2026-03-30 • via Nuitee
A
Asivelele • couple • za
8
2026-03-28 • via Nuitee