Granten Palaces

Hotels
6.4 (244 reviews)
33 Windermere Road , Summerstrand , za

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Television in common areas
Free wired internet
Snack bar/deli
See all facilities

Review Highlights

Pros:
Cleanliness was prioritized
Proximity to the beach
Cons:
Cockroaches in the room
Unresolved service issues

Categories

Cleanliness
5.61
Several reviews mentioned cockroaches and lack of cleanliness.
Service
7.58
Positive mentions of accommodating staff and some complaints about unresolved issues.
Location
7.62
Conveniently located near the beach and affordable for budget travelers.
Room Quality
6.07
Mixed reviews with some stating comfort but issues raised about missing amenities.
Amenities
5.1
Complaints noted about lack of proper facilities and issues with cleanliness.
Value for Money
7.06
Some value for budget travelers, but concerns about unexpected costs.
Food and Beverage
6.11
No specific mentions, but improvement needed for kitchen facilities.
Overall Experience
6.08
Overall mixed experience with highlights on good vibes but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:12

Property Description

Luxurious Accommodation: Granten Heights Palace offers elegant units with shared bathrooms, providing a comfortable and relaxing stay for guests.

Ideal Beach Location: Situated in Summerstrand, within walking distance to multiple beaches including Kings Beach, Denville Beach, and Humewood Beach, guests can enjoy the sun, sand, and sea just minutes away.

Convenient Amenities: Enjoy complimentary WiFi and on-site parking during your stay, adding convenience and value to your experience.

Experience luxury and convenience at Granten Heights Palace. Book now for a memorable stay in Summerstrand.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.4
Based on 244 reviews
Cleanliness: 5.61
Service: 7.58
Location: 7.62
Room Quality: 6.07
Amenities: 5.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.08
R
Reneilwe • solo_traveller • za
1
Cons:

They gave me a dirty towel
The bedding was not clean

2026-03-21 • via Nuitee
S
Smangaliso • solo_traveller • za
1
It was bad, the staff are so ignorant, they don’t pick up calls
Pros:

It’s near to beaches, airport and shopping center

Cons:

The ignorance of the staff, I called them whilst standing on the gate they said they are coming, I waited for about 1hr 15 mins still they didn’t show up until my battery died n I had to go look for another place manual since it was late

2026-03-19 • via Nuitee
F
Franklyn • couple • za
3
Pros:

Place was clean and nice .

Cons:

The power was off most of the wkend .

2026-03-19 • via Nuitee
S
Sibusiso Paul • couple • za
7
2026-03-18 • via Nuitee
M
Mjwara • solo_traveller • za
5
2026-03-15 • via Nuitee
Z
Zinzi • couple • za
2
2026-03-14 • via Nuitee
N
Nongcwele • couple • za
4
Pros:

Clean,hot water in the shower and nearer to the start point

Cons:

Old buildings outside need to be renovated,lot of coakroaches inside need to be fumigated,staff was not polite and the damage fee not meet their level,no microwave no kettle in the rooms

2026-03-02 • via Nuitee
M
mafu • solo_traveller • za
7
Fine
Pros:

Location which is just next to the beach

Cons:

I hate shared bathrooms

2026-03-02 • via Nuitee
M
Maria • solo_traveller • za
8
Increase the time maybe 11 or 12
Pros:

Good and perfect, but 10:00 is not good enough

Cons:

Good

2026-03-01 • via Nuitee
M
Mapela • couple • za
4
2026-02-08 • via Nuitee
B
Babalwa • couple • za
7
2026-01-27 • via Nuitee
N
Nandiswa • solo_traveller • za
8
Peaceful until I left to shop
Cons:

Services

2026-01-24 • via Nuitee
B
Bham • solo_traveller • za
10
Good
Pros:

Everything met my expectation

Cons:

The deposit part

I wasn't aware of that but I understand why and they paid it back

2026-01-21 • via Nuitee
M
Mxhamli • solo_traveller • za
9
2026-01-20 • via Nuitee
S
Sibiya • solo_traveller • za
10
Pros:

Very clean. Check out time. Professional. Attentive

Cons:

Nothing

2026-01-20 • via Nuitee
T
Tania • solo_traveller • za
8
It was good,clean,safe and quite
Pros:

Its a walkable distance to the beach

2026-01-20 • via Nuitee
Y
Yandiswa • couple • za
6
My stay was good even though I was expecting things that was not available there.
Pros:

Comfortable bed.

Cons:

The room didn't have a mirror.

2026-01-20 • via Nuitee
T
Thembakazi • solo_traveller • za
6
Remove bar fridges in the rooms and put proper frigde with kettle, sugar and coffee
Pros:

Not difficult to find the place ts at the right place

Cons:

The fact that theres no kitchen just turned me off and there are cockroaches

2026-01-19 • via Nuitee
L
Liyema • extended_group • za
8
2026-01-19 • via Nuitee
Y
Yanga • solo_traveller • gb
7
2026-01-19 • via Nuitee