Granten Palaces

Hotels
6.4 (290 reviews)
33 Windermere Road , Summerstrand , ZA

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Lift / Elevator
Luggage storage
Bar
Non-smoking throughout
Street parking
See all facilities

Review Highlights

Pros:
Cleanliness was prioritized
Proximity to the beach
Cons:
Cockroaches in the room
Unresolved service issues

Categories

Cleanliness
5.61
Several reviews mentioned cockroaches and lack of cleanliness.
Service
7.58
Positive mentions of accommodating staff and some complaints about unresolved issues.
Location
7.62
Conveniently located near the beach and affordable for budget travelers.
Room Quality
6.07
Mixed reviews with some stating comfort but issues raised about missing amenities.
Amenities
5.1
Complaints noted about lack of proper facilities and issues with cleanliness.
Value for Money
7.06
Some value for budget travelers, but concerns about unexpected costs.
Food and Beverage
6.11
No specific mentions, but improvement needed for kitchen facilities.
Overall Experience
6.08
Overall mixed experience with highlights on good vibes but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:12

Property Description

Luxurious Accommodation: Granten Heights Palace offers elegant units with shared bathrooms, providing a comfortable and relaxing stay for guests.

Ideal Beach Location: Situated in Summerstrand, within walking distance to multiple beaches including Kings Beach, Denville Beach, and Humewood Beach, guests can enjoy the sun, sand, and sea just minutes away.

Convenient Amenities: Enjoy complimentary WiFi and on-site parking during your stay, adding convenience and value to your experience.

Experience luxury and convenience at Granten Heights Palace. Book now for a memorable stay in Summerstrand.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.4
Based on 290 reviews
Cleanliness: 5.61
Service: 7.58
Location: 7.62
Room Quality: 6.07
Amenities: 5.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.08
P
Potlako Thato • solo_traveller • za
7
2026-09-16 • via Nuitee
S
Sanelisiwe • couple • za
2
No
Pros:

Nothing

Cons:

That place is very crippy, the building is old and the room is super small .

2026-09-14 • via Nuitee
M
Masonwabe • solo_traveller • za
10
2026-09-08 • via Nuitee
J
Jean • couple • za
1
2026-09-07 • via Nuitee
M
Masonwabe • solo_traveller • za
10
2026-09-05 • via Nuitee
M
Masonwabe • solo_traveller • za
10
2026-09-05 • via Nuitee
S
Sibusiso • couple • za
7
2026-09-02 • via Nuitee
L
Lonwabo • solo_traveller • za
1
Very bad and inconviniencing.
Pros:

The property is no longer considering cleaniness anymore. Bedding sheets are with stains and that is a big issue also got expired stock.

Cons:

Bedding and stfa

2026-08-27 • via Nuitee
P
phakula • solo_traveller • za
4
Pros:

Security

Cons:

Lack of water sometimes

2026-08-25 • via Nuitee
M
Maanda • solo_traveller • za
10
2026-08-22 • via Nuitee
S
Sesethu Manze • solo_traveller • za
10
2026-08-19 • via Nuitee
M
Maanda • solo_traveller • za
10
2026-08-17 • via Nuitee
A
Avuyile • solo_traveller • za
2
2026-08-16 • via Nuitee
I
Iviwe • couple • za
1
2026-08-16 • via Nuitee
T
Thembisa • solo_traveller • za
10
2026-08-14 • via Nuitee
A
Adu • solo_traveller • gh
10
2026-08-12 • via Nuitee
S
Simnikiwe • couple • za
1
Horrible
Pros:

It’s in a good environment and it’s a walking distance to the beach

Cons:

There was no hot water to shower we had to shower with cold water and there were cockroaches in the room. It would have been better if the deposit fee was included in the booking fee

2026-08-03 • via Nuitee
W
Wilna • solo_traveller • za
10
Awesome awesome awesome.great greatc
Pros:

Friendly of the stuff .the respect. Yolanda were great and Sandra good manager its absolutely the best of best. Very respect full sobrespectcfill. Thank you

Cons:

Mabe a kettle in room

2026-07-15 • via Nuitee
H
happy • family_with_children • za
9
It's located in the best side of the PE, but you will buy from drinking water, cutlery and plates.
Pros:

It's not far from the beach!

Cons:

It had no place for drinking water, they sell a cup of water for R10.00

2026-07-15 • via Nuitee
A
Avuyile • couple • za
8
2026-07-12 • via Nuitee