PLAY at Iris Resort Tanah Rata

Hotels
7.5 (87 reviews)
Pekeliling Padang Golf, Sungai Bertam, 39000, Pahang , Cameron Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Spacious
Lovely scenery
Convenient location
Cons:
Dirty bathroom
Uncomfortable stay
Malfunctioning amenities

Categories

Cleanliness
5.39
Very dirty bathroom and unit mentioned; overall negative sentiment.
Service
8.36
Standard service quality for this hotel tier.
Location
8.4
Conveniently close to all places to visit.
Room Quality
6.35
Issues with odor and iron malfunction mentioned.
Amenities
6.38
Limited TV channels and poor quality towels noted.
Value for Money
8.84
Considered reasonable despite the issues.
Food and Beverage
8.89
Standard quality for this hotel tier.
Overall Experience
7.36
Mixed feelings due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:00

Property Description

Serenity at Iris Resort Tanah Rata

Stylish Living Spaces: Enjoy a fully equipped kitchen, a cozy seating area, and a flat-screen TV.

Balcony Views: Relax and unwind with access to a private balcony overlooking scenic surroundings.

Convenient Amenities: Benefit from free private parking, plush towels, and crisp bed linen for a comfortable stay.

Ready to immerse yourself in nature and luxury? Book now at Iris Resort Tanah Rata for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 87 reviews
Cleanliness: 5.39
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 7.36
M
Mohammad Kamal • family_with_children • my
10
Pros:

Spacious and view

2025-12-25 • via Nuitee
A
Akmal • family_with_children • my
3
Pros:

The scenery lovely....

Cons:

Bilik air bocor, tuala yang disediakan koyak dan TV ade 2 channel sahaja...

2025-12-16 • via Nuitee
E
EZZATI • family_with_children • my
4
Pros:

Dekat dengan semua tempat yang nk pergi

Cons:

Bilik air, cadar, sofa bau busuk & iron tak berfungsi dengan baik.

2025-11-08 • via Nuitee
M
Mónica • extended_group • es
1
Las cucarachas están como en casa.
Pros:

Nada

Cons:

Muy sucio y todo estropeado,te piden fianza por daños y resulta que nada está en buen estado.

2025-10-20 • via Nuitee
M
Muhammad Aliff Danial • extended_group • my
7
2025-09-15 • via Nuitee
M
Mohamad • family_with_children • my
8
2025-09-08 • via Nuitee
P
Pian • family_with_children • my
7
2025-09-01 • via Nuitee
M
mazirah • family_with_children • my
7
2025-07-29 • via Nuitee
S
Sanggari • couple • my
2
Cons:

Very dirty bathroom and unit. Very uncomfortable stay

2025-07-21 • via Nuitee
A
AZATIE NAZIEHA • extended_group • my
10
2025-07-12 • via Nuitee
F
Faiz • family with young children • my
7
Good
2025-05-24 • via Nuitee
A
Azid • group • my
10
Exceptional
Pros:

good

2025-05-01 • via Nuitee
H
Haifizah • family with young children • my
8
Very good
2025-02-21 • via Nuitee
M
Mohd • family with young children • my
9
Superb
2025-02-12 • via Nuitee
F
Fendyz • group • my
4
Disappointing
Pros:

View from balcony.

Cons:

Location to collect key too far (Golden Hill). Need to drive car and face traffic jammed to collect key.

2025-02-03 • via Nuitee
N
Noraini • family with young children • my
10
Exceptional
2025-01-28 • via Nuitee
W
Wee • with friends • my
3
Poor
2025-01-27 • via Nuitee
A
Aziz • family with young children • my
9
Superb
2025-01-02 • via Nuitee
T
Teng • family with young children • my
7
Good
Cons:

Leaking problem

2024-11-21 • via Nuitee
K
Kelly • group • my
2
Very poor
2024-11-18 • via Nuitee