Napoles Condo Suites

Hotels
7.1 (23 reviews)
Chicago s/n esq. Av del Parque , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Shared kitchen
Heated pool
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Prompt service
Cons:
Bathroom cleanliness
Shared facilities
Security access issues

Categories

Cleanliness
6.14
Concern about bathroom cleanliness and shared facilities.
Service
8.11
Staff were attentive and fulfilled requests.
Location
8.15
Great location close to many attractions and events.
Room Quality
7.1
Room was in perfect condition with quick service.
Amenities
7.13
Standard amenities available as expected.
Value for Money
6.59
Fair value for the services provided.
Food and Beverage
6.64
No specific mention, assumed standard for this hotel tier.
Overall Experience
6.91
Overall good experience with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Luxurious Accommodation with Convenient Amenities

Napoles Condo Suites, located just 4.4 km from Chapultepec Castle in Mexico City, offers a comfortable stay with a fitness center, garden, and lift. The property also boasts proximity to Chapultepec Forest and provides a shared kitchen for guests' convenience.

Family-Friendly Features

Ideal for families, the homestay provides a kids' pool, indoor play area, and children's playground. Parents can relax while their children are entertained in a safe and enjoyable environment.

Relaxation and Recreation

Guests can unwind and have fun with the indoor pool available at Napoles Condo Suites. Whether you prefer a refreshing swim or a leisurely lounge by the poolside, this property caters to your relaxation needs.

Experience comfort and convenience at Napoles Condo Suites - book your stay now for a memorable trip to Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 3 per day.

Location

Guest Reviews

7.1
Based on 23 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 6.59
Food and Beverage: 6.64
Overall Experience: 6.91
J
Juan Andres • couple • mx
10
2026-03-11 • via Nuitee
R
rocio • solo_traveller • mx
10
Pros:

Ubicación

2026-02-26 • via Nuitee
A
Amable • solo_traveller • es
8
Buena.
Pros:

Ubicación y servicios.

Cons:

Molestias con la seguridad.

2026-01-20 • via Nuitee
M
MARIA FERNANDA • extended_group • ec
8
Pros:

SIEMPRE ESTUVIERON PENDIENTE Y CUMPLIERON LOS PEDIDOS QUE HABIAMOS SOLICITADOS

2026-01-20 • via Nuitee
J
JULIO • extended_group • mx
10
Muy comodo y bonito el departamento, muy buena ubicacion
2026-01-19 • via Nuitee
M
Montaño • solo_traveller • mx
1
2025-12-13 • via Nuitee
E
Edgar Adrián • solo_traveller • mx
10
Pros:

El lugar en general, muy agradable

2025-12-10 • via Nuitee
M
Matias Delgado • couple • mx
10
excelente
Pros:

la atención super rápida y amable, todo perfecto en la habitación

Cons:

Sería el acceso controlado, tal vez seri más cómodo que nos den una tarjeta de invitado o algo

2025-12-10 • via Nuitee
J
José Javier • family_with_children • mx
10
Pros:

La ubicación, hay muchas cosas cerca y es excelente para eventos en el WTC

2025-11-10 • via Nuitee
E
Eugenio • couple • mx
8
Pros:

La ubicación con respecto a mi itinerario

Cons:

Limpieza del baño
No específica en publicación que el baño es compartido con otras 3-4 habitaciones
Tener que depender de alguien para que nos abriera la puerta del edificio cada vez que entrabamos

2025-11-01 • via Nuitee
M
Monica • review category business travellers • mx
7
uncumfortable interruption of privacy from staff
Pros:

Location
Clean
Service

Cons:

It was uncomfortable that a person from staff got inside without knocking and we were having an intimate moment. Don’t think that staff should have the liberty to enter once is ocuppied just because they have access

2025-01-29 • via Nuitee
E
Emilio • young couple • mx
9
Superb
2024-08-16 • via Nuitee
J
Juan • group • us
10
Exceptional
Pros:

The location was perfect fits my expectations
Exelent place

Cons:

No comments

2024-04-25 • via Nuitee
M
Margarita • young couple • mx
10
Exceptional
2024-03-19 • via Nuitee
D
Denise • family with young children • ca
5
ensure you are registered upon arrival or it will lead to a very frustrating ordeal.
Pros:

The gym is fantastic. The location is excellent

Cons:

address advertised is not the address of the location, Taxi driver got lost due to the discrepancy. We were dropped off in a different location. I do not have a have a functioning phone in Mexico because I am a tourist and could not contact the owner. pool was closed for weekly cleaning, ( Wednesdays) and they do not allow children to play billiards. The owner of the condo did not register us with the building so when we left, we were locked outside without a code to get back in security guards would not allow us in without a code, but we could not get a code because we have not been registered as residents. outside, on the sidewalk without a functioning phone ( again)

2024-01-02 • via Nuitee
F
Fernando • review category business travellers • mx
10
Exceptional
2023-11-20 • via Nuitee
A
Anonymous • review category business travellers • mx
7
Good
2023-11-16 • via Nuitee
J
Jesus • review category business travellers • us
1
Bad experience, I woke up with a cockroach in my face, and the response of the manager was null.
Pros:

Location

Cons:

Cockroaches in the bedroom and the kitchen.

2023-09-02 • via Nuitee
A
Alejandra • group • mx
6
Pleasant
Cons:

They never told me were shared rooms

2023-08-17 • via Nuitee
A
Anonymous • young couple • mx
9
Nice place, good location, unfriendly entrance staff
Pros:

Location and facilities

Cons:

Hard pillows

2023-08-04 • via Nuitee